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@ldavidmarquet
@ldavidmarquet
source: Library of Congress
Leadership can be defined …as directing the thoughts, plans, and actions of others … so as to obtain and command their obedience, their confidence, their respect, and their loyal cooperation. ….Leadership is the art of accomplishing the navy’s mission through people.
USS Olympia
USS Santa Fe
“I intend to…”
Leaders get people to think.
Everyone isa volunteer.
1
Don’t Brief, Certify!
The Pillars
Control
Competence Clarity
The Pillars
Control
Defined Roles Defined Language
Defined Processes
Competence Clarity
Leaders push authority to information.
2
Authority
Information
Authority
Information
Authority
Information
Ladder of Leadership
6. I’ve done…
5. I intend to…
4. I request …
3. I recommend…
2. I think…
1. Tell me what to do…
Ladder of Leadership
7. I’ve been doing…
6. I’ve done…
5. I intend to…
4. I request …
3. I recommend…
2. I think…
1. Tell me what to do…
Leaders make people feel safe.
3
Listeningis important.
Leaders fix the environment (not people).4
Too busy to do GOOD?
Would you help?
Level of Rush Percent who helped
Low RushMedium RushHigh Rush
Would you help?
Level of Rush Percent who helped
Low Rush 63%Medium RushHigh Rush
Would you help?
Level of Rush Percent who helped
Low Rush 63%Medium Rush 45%High Rush
Would you help?
Level of Rush Percent who helped
Low Rush 63%Medium Rush 45%High Rush 10%
“No They on Santa Fe!”
Community starts with the CEO.
Community managers = culture warriors
Community building won’t be detectable using transactional metrics.
Community is the medicine for fear in the workplace.
Text “nudge” to 44144
Text “nudge” to 44144
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