Business systemisation - brief overview

Copyright ©Nick Bettes Consulting

Systemise Your Business

A Brief Introduction

Copyright ©Nick Bettes Consulting www.nickbettes.co.uk



Four Keys to Systemise a Business


Mindset

No-one else can do things as well as I can

My job is to make widgets/paint houses/get sales...

Employees should do as they are told

I must control everything or it will go wrong

People only work hard for money

My role is to develop staff to be better than me

My job is to make a business

My job is to create a compelling vision for employees

My role is to delegate and help staff succeed

Autonomy, mastery and purpose motivate – not money


Purpose

Focus is operational

and today

Existence is the

mission and it is implicit

Success and failure are

arbitrary – there is no

model for success

There are no credible

long-term objectives

Focus is on articulating the Vision

The Mission, Values and Beliefs are inspiring

Proven Core Engine of Growth - Niche, Proposition, Marketing Strategy, KPIs

The business is managed against milestones – Strategic Objectives


Systemisation

Undocumented processes

Few and lagging

measurements

No comparators or

benchmarks

Fragile, inconsistent

outcomes, non-scalable

IT is a cost

Documented processes

Managed by Key Performance Indicators

Measured, compared, improved

Resilient, reliable and scalable

IT enables the strategy and reduces cost


EngagementThere is no connection

made between employee

engagement and business

success

Employee development is

seen as optional

Performance management

is missing or is present as

a box-ticking exercise

There is no process to

engage employees

Employee engagement drives customer satisfaction, growth and profitability

Employee development is the vehicle for growth

Performance management (structure, job descriptions, objectives, appraisals) drives performance

Engagement is measured and action is explicit


Four Keys to Systemise a Business

Copyright ©Nick Bettes Consulting

Systemise Your Business

www.nickbettes.co.uk

Leadership & Management

Business systemisation - brief overview