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© BRAND LEARNING 2015
Inspiring people. Lifting capabilities. Growing organisations.
Driving customer-centred growth
7 Habits of Highly Effective Marketing Leaders
Leadership tips shared with @brandlearning
#TipsFromTheTop
© BRAND LEARNING 2015
• As global capability building experts, we have partnered with some outstanding Marketing Leaders and been privy to how they are able to be highly effective in their leadership roles
• Here are 7 of our favourite tips, recently shared with us by customer-centred leaders who have been acknowledged for their success
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What makes an outstanding Marketing Leader
© BRAND LEARNING 2015
If a thing is worth doing, it’s worth doing badly
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Your team will often want to wait until everything is perfect to launch an idea or a product.
My experience has told me that 4 times out of 5 you are better to get something out into the
market where you can gain from customer feedback rather than delay waiting for
everything to be right. Ask your customers to actively help you
develop your proposition, don't treat them just as passive consumers.
Sally Bailey CEO
White Stuff
© BRAND LEARNING 2015
Cut through the pack
As we grow through our careers, there are two things that get better – our technical skills and our leadership skills. By the time we get to Marketing Director roles, leadership skills are the demarcation – that’s how you cut through the pack and get progressively more senior roles.
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Andy Fennell President, Africa
Diageo
© BRAND LEARNING 2015
Don’t work with wan*ers
You should break this down further:
- Don’t work for them - Select your bosses as they select you – and choose very
carefully the people from who you can learn the most and who take the responsibility for your development seriously
- Don’t have them in your team - Choose people around you who you trust to try and do the right
thing, even though we will all make mistakes
- Don’t be one - And you might be glad of the people you choose to have around
you for spotting when you are at risk of turning in to one!
This absolutely does not mean that you can’t be hard-nosed about things, leadership is not a popularity contest, but being a leader means that you set the tone for behaviour.
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Alex Batchelor CEO
Brainjuicer
© BRAND LEARNING 2015
It's not enough to have a clear vision and purpose
A business needs to articulate that vision in a way that each and every member of the organisation knows how their role contributes to that vision. I call it the Red Thread. By doing this you will ensure that people around the business take ownership of that vision and drive towards it each and every day.
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Richard Larcombe
Richard Larcombe Marketing and Brand Director
Virgin Media
© BRAND LEARNING 2015
Connect emotionally
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Craig Inglis Director of Marketing John Lewis
People are emotional creatures, harness that to build your brand.
The John Lewis Christmas ads are legendary at creating opportunities to cry!
© BRAND LEARNING 2015
Look at things from both ends of the telescope
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Sarah Warby Marketing Director
Sainsbury’s
Before you jump to a decision, take a step back and look at it from a different perspective – perhaps your customer’s or your colleague’s… delve into a world where your assumptions aren’t taken for granted.
© BRAND LEARNING 2015
Learn, learn, learn
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Simon Lowden CMO
PepsiCo Everything I know, I learn. I’m not born with it, it’s not part of my DNA, I have to absorb it.
© BRAND LEARNING 2015
To find out more about what it takes to be a true marketing leader download our free white paper by clicking here
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© BRAND LEARNING 2015
New York Brand Learning Inc. 80 Broad Street Suite 2101 New York NY 10004 Tel: (+1) 212 392 4898
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Lifting capabilities to drive customer-centred growth
This presentation/document contains the copyright work of The Brand Learning Partners Ltd and contains trade marks which are the property of The Brand Learning Partners Ltd (including, without limitation, Brand Learning ®, the Brand Learning Propeller ® device and the “Brand Learning Wheel™” (the “Marks”).) No rights, of ownership or otherwise, are hereby granted in or to the Marks; which may not be used or reproduced without the prior written consent of The Brand Learning Partners Limited. This presentation/document also contains materials, such as illustrations, photographs and trade marks, owned by third parties (“Third Party Materials”) and which are subject to restrictions and other conditions on use. You are required to obtain the consent of the relevant third party to any reproduction or other use of the Third Party Materials and nothing in this presentation grants or implies any grant of any such rights on the part of The Brand Learning Partners Ltd. © The Brand Learning Partners Limited, 2015.
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