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Page Erste Group posts net profit of EUR 968.2m in 2015 (ROTE: 10.8%) on return of volume growth to CEE, normalisation in risk costs and reduced one-offs – solid capital position underpins dividend proposal of EUR 0.5 per share Andreas Treichl, CEO Erste Group Gernot Mittendorfer, CFO Erste Group Andreas Gottschling, CRO Erste Group 26 February 2016 Erste Group investor presentation FY 2015 preliminary results

Erste Group – FY 2015 results 26 February 2016

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Erste Group posts net profit of EUR 968.2m in 2015 (ROTE: 10.8%) on return of volume growth to CEE, normalisation in risk costs and reduced one-offs – solid capital position underpins dividend proposal of EUR 0.5 per share Andreas Treichl, CEO Erste Group Gernot Mittendorfer, CFO Erste Group Andreas Gottschling, CRO Erste Group

26 February 2016

Erste Group investor presentation FY 2015 preliminary results

Page

Disclaimer – Cautionary note regarding forward-looking statements

2

• THE INFORMATION CONTAINED IN THIS DOCUMENT HAS NOT BEEN INDEPENDENTLY VERIFIED AND NO REPRESENTATION OR WARRANTY EXPRESSED OR IMPLIED IS MADE AS TO, AND NO RELIANCE SHOULD BE PLACED ON, THE FAIRNESS, ACCURACY, COMPLETENESS OR CORRECTNESS OF THIS INFORMATION OR OPINIONS CONTAINED HEREIN.

• CERTAIN STATEMENTS CONTAINED IN THIS DOCUMENT MAY BE STATEMENTS OF FUTURE EXPECTATIONS AND OTHER FORWARD-LOOKING STATEMENTS THAT ARE BASED ON MANAGEMENT’S CURRENT VIEWS AND ASSUMPTIONS AND INVOLVE KNOWN AND UNKNOWN RISKS AND UNCERTAINTIES THAT COULD CAUSE ACTUAL RESULTS, PERFORMANCE OR EVENTS TO DIFFER MATERIALLY FROM THOSE EXPRESSED OR IMPLIED IN SUCH STATEMENTS.

• NONE OF ERSTE GROUP OR ANY OF ITS AFFILIATES, ADVISORS OR REPRESENTATIVES SHALL HAVE ANY LIABILITY WHATSOEVER (IN NEGLIGENCE OR OTHERWISE) FOR ANY LOSS HOWSOEVER ARISING FROM ANY USE OF THIS DOCUMENT OR ITS CONTENT OR OTHERWISE ARISING IN CONNECTION WITH THIS DOCUMENT.

• THIS DOCUMENT DOES NOT CONSTITUTE AN OFFER OR INVITATION TO PURCHASE OR SUBSCRIBE FOR ANY SHARES AND NEITHER IT NOR ANY PART OF IT SHALL FORM THE BASIS OF OR BE RELIED UPON IN CONNECTION WITH ANY CONTRACT OR COMMITMENT WHATSOEVER.

Page

Presentation topics

3

• Executive summary • Business environment • Business performance • Assets and liabilities • Outlook • Additional information

Page

Executive summary – Group income statement performance

QoQ net profit reconciliation (EUR m)

YoY net profit reconciliation (EUR m)

4

• Erste Group Q4 15 net profit declined to EUR 204.0m qoq due to higher risk provisions and weaker other result (negative one-offs of EUR 121.0m in Q4 15, related to Romania and Hungary), partly offset by lower tax charge

• Q4 15 also impacted by seasonally higher operating expenses and negative fair value impact in net trading and fair value result, NII stable, fees seasonally up

• Erste Group 2015 net profit equalled EUR 968.2m; turnaround driven by significantly lower risk costs, strongly improved other result (reduced one-offs compared to 2014) and lower tax charge

• Decline in operating performance, as revenues (NII, trading & FV result) impacted by low interest rate environment; costs up slightly

• Historically high minority charge due to exceptional risk performance at the savings banks and turnaround in Romania

61

66

6287

40

204

277

Q4 15 Minorities Taxes on income

Other result

Risk costs Operating expenses

Operating income

11

Q3 15

158 174 968

-1.383

Minorities 2015 Taxes on income

Other result

1.200

Risk costs

1.355

Operating expenses

82

Operating income

106

2014

Page

Executive summary – Key income statement data

Net interest income & margin

5

Operating result & cost/income ratio Cost of risk

Banking levies

Reported EPS & ROE

Return on tangible equity

-6.1%

2015

2,903

2014

3,091

211144

Q4 15

0.64%

Q3 15

0.44%

-65.0%

2015

729

2014

2,084

664736

Q4 15

60.5%

Q3 15

56.5%

Q4 15

1,120

2.59%

Q3 15

1,112

2.57%

4950

Q4 15 Q3 15

236256

2015 2014 2015

2.27 9.3%

2014

-3.23

-13.0%

Q4 15

0.48

7.5%

Q3 15

0.65

10.5%

2015

4,445

2.59%

2014

4,495

2.65% in EUR m

in EUR m

in EUR m in EUR m

in EUR in EUR

2015

10.8%

2014

-15.8%

Q4 15

8.7%

Q3 15

12.2%

Page

Executive summary – Group balance sheet performance

YTD total asset reconciliation (EUR m)

YTD equity & total liability reconciliation (EUR m)

6

• Balance sheet total rises by 1.8% in 2015, driven by net loans and higher cash position, which was partly offset by lower stock of trading and financial assets and significant decline in interbank lending

• Net customer loans rise by 4.2% ytd, supported mainly by continued strong demand in Slovakia, accelerating growth in the Czech Republic and Austria

• 4.4% increase in customer deposits was main driver for expanding liabilities, partly offset by declines in trading liabilities, bank deposits and debt securities in issue

• 10.0% rise in total equity mainly driven by turnaround in profitability; shareholders‘ equity rose by 11.7% to EUR 11.0bn

918

31/12/15

199,743

Other assets

Intangibles

24

Net loans

5,063

Loans to banks

2,637

Trading, financial assets

2,589

Cash

4,515

31/12/14

196,287

684

31/12/15

199,743

Equity

1,364

Other liabilities

Debt securities

1,485

Customer deposits

5,363

Bank deposits

591

Trading liabilities

1,879

31/12/14

196,287

Page

Executive summary – Key balance sheet data

Loan/deposit & loan/TA ratio

7

Net loans & credit RWA NPL coverage ratio & NPL ratio

B3FL capital ratios

B3FL capital & tangible equity*

Liquidity coverage & leverage ratio

+4.2%

Credit RWA

84.7 87.1

Net loans

125.9 120.8

31/12/15 31/12/14

NPL ratio

7.1% 8.5%

NPL coverage

64.5% 68.9%

Loans/total assets

63.0% 61.6%

Loan/deposit ratio

98.4% 98.6%

Tangible equity

9.5 8.4

CET1

12.0 10.8

CET 1

12.0% 10.6%

Total capital

17.2% 15.6%

* Based on shareholders’ equity, not total equity. LR (B3FL)

5.7% 5.3%

LCR

122.3%

106.6%

in EUR bn

in EUR bn

Page

Presentation topics

8

• Executive summary • Business environment • Business performance • Assets and liabilities • Outlook • Additional information

Page

Business environment – Solid CEE GDP growth expectations for 2016

Real GDP growth (in %)

9

Dom. demand contribution* (in %) Net export contribution* (in %)

Unemployment rate (eop, in %)

Current account balance (% of GDP)

Gen gov balance (% of GDP)

Consumer price inflation (ave, in %)

Public debt (% of GDP)

• Erste Group’s core CEE markets posted solid GDP growth in 2015, with continued positive outlook for 2016 • Domestic demand is expected to be main driver of economic growth in 2016 • Consumption is supported by wage increase across the region and by very low inflation rates across the region

• Solid public finances across Erste Group‘s core CEE markets: almost all countries fulfill Maastricht criteria • Sustainable current account balances, supported by competitive economies with decreasing unemployment rates

HR

0.9 0.8

HU

1.7 1.1

RO

4.5 4.9

SK

2.1

4.3

CZ

2.0

4.6

AT

1.3 0.7

2016 2015

HR

1.5 1.5

HU

2.2 2.7

RO

3.8 3.6

SK

3.5 3.4

CZ

2.4

4.5

AT

1.7 0.9

HR

0.4

-0.5

HU

1.3

-0.1

RO

-0.1 -0.6

SK

0.2

-0.3

CZ

1.1

0.4

AT

1.2 0.8

HR

16.4 16.7

HU

6.5 6.8

RO

6.7 6.8

SK

10.7 11.5

CZ

4.8 4.8

AT

6.1 5.7

HR

2.8

4.4

HU

4.3 4.2

RO

-1.1 -0.8

SK

0.0

-0.5

CZ

1.5 1.4

AT

3.3 3.0

-2.0

RO

-2.8

-1.6

SK

-2.0 -2.7

CZ

-1.3 -1.5

AT

-1.4 -1.9

HR

-4.3 -4.8

HU

-2.0

8876

3853

41

87 9276

3952

41

85

HR HU RO SK CZ AT

* Contribution to real GDP growth. Domestic demand contribution includes inventory change. Source: Erste Group Research.

SK

-0.2

RO

-1.3

1.6

HR AT

0.2

CZ

-0.9

1.5

HU

0.1 0.8

-0.7

0.4 0.5 0.6

Page

Business environment – Decline in market interest rates continued in Q4 15

Austria

10

Czech Republic Romania

Slovakia

Hungary

Croatia

• ECB cut discount rate to 0.05% in Sept 14 • Maintains expansionary monetary policy

stance

• National bank maintains ultra-low interest rates since November 2012 at 0.05%

• Central bank cut policy rate to historic low of 1.75% in May 2015

• As part of euro zone ECB rates are applicable in SK

• National bank restarted easing cycle in Feb 2015; cutting base rate to 1.35% in July 2015, completing easing cycle

• Central bank maintains discount rate at 7.0% since mid-2011

2014 2015

1.11%

0.10%

1.48%

0.21%

10YR GOV 3M Interbank

2015 2014

1.11%

0.33%

1.55%

0.36%

2015 2014

4.03%

1.70%

4.57%

2.29%

2014 2015

1.38%

0.10%

1.93%

0.21%

2014 2015

4.12%

2.01%

4.80%

2.41%

2014 2015

0.86% 0.73%

Q4 15

0.83%

-0.09%

Q3 15

1.00%

-0.03%

Q4 15

0.50%

0.29%

Q3 15

0.90%

0.31%

Q4 15

3.56%

0.94%

Q3 15

3.81%

1.14%

Q4 15

0.71%

-0.09%

Q3 15

0.98%

-0.03%

Q4 15

3.37%

1.35%

Q3 15

3.61%

1.37%

Q4 15

1.21%

Q3 15

1.13%

Source: Bloomberg.

Page

Business environment – Limited currency volatility in CEE

EUR/CZK

11

EUR/RON

EUR/HUF

EUR/HRK

• Czech National Bank maintains exchange rate stability; discount rate also stable at 0.05% in Q3 15

• RON movements marked by limited volatility, despite decreasing interest rates: policy rate cut to 1.75% in Q2 15

• Stable currency development, despite expansionary monetary stance of the national bank; easing cycle completed

• Strong grip of national bank on HRK is reflected in lack of volatility

-0.5%

2015

27.4

2014

27.5

-0.1%

Q4 15

27.1

Q3 15

27.1

-2.5%

31/12/15

27.0

31/12/14

27.7

0.0%

2015

4.45

2014

4.44

+0.7%

Q4 15

4.46

Q3 15

4.43 4.52

31/12/14

4.48

+0.8%

31/12/15

+0.2%

2015

309.3

2014

308.7

+0.2%

Q4 15

312.7

Q3 15

312.1

-0.1%

31/12/15

316.0

31/12/14

316.3

-0.1%

2015

7.62

2014

7.63

+0.6%

Q4 15

7.62

Q3 15

7.58

31/12/14

7.66

-0.3%

31/12/15

7.64

Source: Bloomberg.

Page

Business environment – Market shares: mostly stable, RO impacted by NPL sales, write-offs

Gross retail loans

12

• SK: steady market share gains in a growing market

• CZ: stable qoq market share in as market growth accelerates

• RO: qoq decline mainly due to lower new business volumes in Q4 15

Gross corporate loans

• RO: continued pressure on gross loan based market share due to NPL sales

• CZ: qoq increase driven mainly by higher large corporate loan volumes

Retail deposits

• Continued inflows in all markets despite low interest rate environment, with broadly stable market shares

Corporate deposits

• Changes mainly due to normal quarterly volatility in corporate business

RS 4.2% 4.2% 3.9%

HR 13.8% 13.9% 13.8%

HU 13.9% 14.2% 15.2%

RO 17.2% 17.8% 18.0%

SK 27.7% 27.5% 26.9%

CZ 22.8% 22.8% 23.3%

AT 19.4% 19.2%

31/12/15 30/09/15 31/12/14

RS 4.4%

3.7% 3.4%

HR 15.2% 15.0% 15.1%

HU 5.5% 5.4% 5.6%

RO 15.6% 16.0%

17.1%

SK 11.9% 11.8%

10.9%

CZ 19.4%

18.8% 18.6%

AT 18.6% 18.8%

RS 3.2% 3.2% 3.0%

HR 13.2% 13.0% 12.9%

HU 6.5% 6.5% 6.4%

RO 16.4% 16.6% 16.7%

SK 26.4% 26.3% 26.4%

CZ 25.2% 25.4% 25.7%

AT 18.5% 18.4%

5.0% 4.8%

RS 4.5%

5.5%

HR 11.4% 11.8%

11.0%

HU 6.3% 5.8%

SK

RO 13.7% 13.5% 13.9%

12.5% 12.9%

10.6%

CZ 11.7% 12.3%

11.2%

AT 18.8% 20.4%

Page

Presentation topics

13

• Executive summary • Business environment • Business performance • Assets and liabilities • Outlook • Additional information

Page

Business performance: performing loan stock & growth – Performing loan volume increases by 4.4% yoy, up 0.9% qoq

Business line view (BL)

Geographic view (geo)

14

• Rising performing loan volume trend steadies in Q4 15, due to qoq increases in most geographies, except RO, HU and HR

• Retail: solid yoy and qoq growth driven mainly by mortgage business; small yoy contribution from consumer loans

• LC & SME: qoq rise in LC primarily due to EUR 1.2bn shift from SME to LC

• SK: remains growth driver based on continued Retail strength • CZ: accelerating growth (yoy and qoq) predominantly in Retail

mortgages • EBOe: yoy and qoq increase driven by Retail and SME • HU: yoy decline mainly attributable to FX Retail loan conversion,

marginal qoq increase due to higher corporate loan volumes

RS 0.6 0.6 0.5

HR 5.7 5.7 5.6

HU 2.8 2.8 3.2

SK 9.1 9.0

8.0

RO 6.8 7.0 6.9

CZ 19.5 19.1

17.9

AT/OA 11.4 11.2 11.1

AT/EBOe 29.2 29.0

28.0

OC 1.7 1.4 1.6

CRE 6.9 7.0 7.3

LC 11.2 9.7 8.8

AT/SB 37.1 36.9 36.1

SME 18.8 19.9 18.9

Retail 46.2 46.0 44.1

Group 122.6 121.5

117.4

21.2% 4.2%

-1.5% -5.4%

16.2% 27.9%

0.6% 2.7%

-5.6% -1.0%

0.4% 4.7%

0.9% 4.4%

15.3%

2.0%

14.7%

-3.9%

0.4%

27.3%

1.6%

-9.8% 1.3%

-1.5%

1.8% 9.0%

1.9% 2.7%

0.7% 4.5%

YoY QoQ

in EUR bn in EUR bn

31/12/15

31/12/14 30/09/15

Page

Business performance: customer deposit stock & growth – Deposits grow by 4.4% yoy, up 2.0% qoq

Business line view (BL)

Geographic view (geo)

15

• Customer deposits up 4.4% in 2015, qoq up 2.0%, mainly driven by Retail, AT/SB and SME business lines

• Retail: well balanced yoy and qoq growth across all geographies • SME: yoy inflows mainly driven by CZ, SK and RO • LC: yoy decrease due to deposit outflows on holding level, only

partially offset by increase in SK and EBOe, qoq growth mainly in CZ

• AT/OA: qoq and yoy driven by LC and CRE outflows • CZ: yoy increase predominantly in Retail and SME, whereas qoq

growth mainly in Retail and LC • SK: yoy deposit growth broadly in line with loan growth • RO: yoy and qoq increase driven by Retail • HR: yoy and qoq customer deposits growth mainly in Retail

RS 0.6 0.6 0.6

HR 5.4 5.5 5.0

HU 4.0 4.0 3.9

SK 10.7 10.4 9.7

RO 9.4 9.0 8.9

CZ 26.4 26.0

24.5

AT/OA 3.7 3.9 4.0

AT/EBOe 30.3 30.0 29.9

OC 0.0 0.0 0.0

CRE 1.3 1.3 1.3

LC 4.2 4.1 4.9

AT/SB 37.9 36.4 36.1

SME 12.1 11.5 10.8

Retail 67.7 66.0 64.6

Group 127.9 125.4 122.6

-0.9% -0.5%

2.6% -13.8%

4.1% 5.0%

5.5% 12.5%

2.5% 4.8%

2.0% 4.4%

11.6% -36.9%

-1.7% 9.3%

-1.7% 9.3%

0.4% 1.7%

2.3% 10.4%

4.8% 5.8%

1.7% 7.7%

-4.5% -7.7%

1.2% 1.5%

QoQ YoY

in EUR bn in EUR bn

31/12/15 30/09/15 31/12/14

Page

Business performance: NII and NIM – Stable yoy and qoq NII in Q4 15 supported by loan growth, stable NIM

Business line view (BL)

Geographic view (geo)

16

• AT/SB: rise in qoq and yoy NII mainly driven by deposit repricing and low single digit loan growth

• ALM/LCC: decline in NII driven by low interest rate environment • Retail: qoq decrase mainly driven by Hungarian one-off, which also

impacted NIM, yoy increase on higher volumes

• Stable performance across most geographic segments, except for Hungary and Romania

• RO: yoy and to a lesser extent qoq decrease driven by significantly lower average loan volumes and lower unwinding impact

• HU: yoy decline driven by CHF conversion induced lower volumes; fair interest rate settlement and negative one-off of EUR 10.0m in Q4 15; qoq decline due to one-off in Q4 15

58

9

67

115

110

231

93

157

10

67

47

116

106

232

100

160

11

67

37

116

103

229

99

161

RS

HR

HU

SK

RO

CZ

AT/OA

AT/EBOe

58

20

37

47

230

50

139

18

38

59

226

-7

145

558

19

40

250

-12

146

546

OC

CRE

LC

AT/SB

ALM&LCC

SME

Retail 542

Group 1,120 1,112 1,126

Q4 15 Q3 15 Q4 14

2.54% 2.32%

2.16% 1.97% 1.88% 1.78%

2.15% 2.26%

1.99% 1.99%

1.82% 1.81%

-0.10% -0.04% 0.53%

2.58% 2.61% 2.56%

4.34% 4.44% 4.45%

2.59% 2.57% 2.66%

5.74% 5.53%

5.55% 3.42% 3.33% 3.28%

2.65% 3.41%

4.05% 3.60% 3.68% 3.89%

3.65% 3.71% 3.86%

3.07% 3.13% 3.24%

1.41% 1.38% 1.40%

1.82% 1.83% 1.67%

in EUR m in EUR m

Page

Business performance: operating income – Q4 15 operating income stable qoq, down yoy on trading & FV result

Business line view (BL)

Geographic view (geo)

17

Highlights • Yoy decline primarily due to positive FX conversion-

related trading one-off of EUR 32.4m in Q4 14 (Hungary) and negative fair value effects related to own issues; qoq also impacted by latter effect but partly offset by seasonally better fee development

• ALM&LCC: yoy decline primarily due to NII being impacted by low interest rate environment; qoq reduction mainly due to net trading and fair value result on the back of lower own issues valuations

• Retail: yoy stable, qoq reduction driven by lower NII (Hungary one-off) and lower fees

• GCC (prior to intragroup elimination): yoy decline due to lower fees, qoq down on lower rental income

• HU: qoq decline overstated by EUR 10.0m NII-related

one-off, also impacted by lower net trading and FV result, yoy decline due to FX conversion-related trading one-off of EUR 32.4m in Q4 14 and lower NII on shrinking loan volumes (FX conversion)

• AT/SBs: yoy and qoq increase driven primarily by net interest income; fees flat yoy but seasonally up qoq

• Other: qoq and yoy lower due to deterioration in net trading and FV result

• CZ: yoy decrease driven mainly by lower fees, NII broadly stable qoq and yoy

• AT/OA: qoq increase driven by net trading and fair value result on the back of valuation volatility

• AT/EBOe: slight yoy decline due to lower trading income

• RO: stable yoy and down qoq on the back of currency related lower net trading and FV result

177

152

54

156

1553

14

99

124

150

168

370

151

362

269

14

107

86

358

138

342

264

31

102

69

150

166

357

373

261

Other

RS

HR

HU

SK

RO

CZ

AT/OA

AT/SB

AT/EBOe

Group 1,681 1,692

1,760

373

103

-18

53

96

27

53

76

362

72

214

825

-12

46

95

17

55

83

342

6

209

850

-10

39

24

55

85

-26

210

827

IC

GCC

GM

OC

CRE

LC

AT/SB

ALM&LCC

SME

Retail

Group 1,681 1,692

1,760

Q4 15 Q3 15 Q4 14

in EUR m in EUR m

Page

Business performance: operating expenses – Q4 15 costs stable yoy, up qoq on seasonally higher costs

Business line view (BL)

Geographic view (geo)

18

Highlights • Yoy costs almost stable; qoq up due to

seasonality, driven by other administrative and personnel expenses

• Retail: yoy increase mainly due to Romania (higher personnel and project costs); qoq increases across all geographies on higher personnel, IT and other administrative expenses

• ALM/CC: yoy decrease driven by Romania due to change in cost allocation methodology; qoq increase due to higher personnel related expenses in EBOe

• AT/SB: up yoy and qoq on higher other administrative expenses

• AT/OA: qoq higher IT costs , as well as generally higher costs in International business

• CZ: qoq and yoy higher property management, marketing and personnel related costs

• Other: in general mirrors GCC and IC business line developments

95

1044

10

49

49

70

168

92

242

184

59

10

46

45

65

87

168

77

239

161

51

48

48

71

91

183

88

251

175

Other

RS

HR

HU

SK

RO

CZ

AT/OA

AT/SB

AT/EBOe

Group 1.017

956 1.004

490

251

51

-151

189

48

19

24

24

242

54

79

476

-127

182

46

14

19

24

239

12

81

466

-149

194

16

23

23

38

78

IC

GCC

GM

OC

CRE

LC

AT/SB

ALM&LCC

SME

Retail

Group 1,017 956 1,004

Q4 15 Q3 15 Q4 14

in EUR m in EUR m

Page

Business performance: operating result and CIR – Operating result down qoq and yoy on weak trading & FV result, costs

Business line view (BL)

Geographic view (geo)

19

122

9

4

50

75

80

73

202

59

120

85

-5

5

61

41

87

90

189

61

103

103

-20

5

55

21

79

75

174

68

86

Other

RS

HR

HU

SK

RO

CZ

AT/OA

AT/SB

AT/EBOe

Group 664

736 757

18

52

139

133

-136

48

7

29

52

120

136

349

114

-136

50

3

36

59

103

-6

128

385

-156

8

32

62

122

-57

132

331

IC

GCC

GM

OC

CRE

LC

AT/SB

ALM&LCC

SME

Retail

Group 664

736 757

Q4 15 Q3 15 Q4 14

69.7% 67.1% 74.5%

46.6% 42.7% 49.7%

69.5% 52.4%

39.6% 47.1% 42.5% 46.7%

55.1% 49.1% 56.4%

51.3% 47.0% 45.4%

56.5% 55.7% 61.2%

67.3% 69.9%

66.8% 66.8% 60.9% 68.4%

60.5% 56.5% 57.0%

49.5% 47.8% 50.2%

67.9% 81.8%

72.7% 42.3% 34.9% 45.0%

27.4% 28.9% 32.0%

67.3% 69.9%

66.8%

37.3% 38.5% 36.7%

59.7% 54.8% 57.7% 60.5%

56.5% 57.0%

in EUR m in EUR m

Not meaningful

Not meaningful

Not meaningful Not meaningful

Page

Business performance: risk costs (abs/rel*) – Risk costs remain at benign levels in Q4 15

Business line view (BL)

Geographic view (geo)

20

• Continued strong risk performance in Q4 15 supported by across the board yoy improvements in all business lines except SME, qoq increase in risk costs from very low levels due to SME, CRE and AT/SB

• Retail: yoy improvement mainly attributable to RO, qoq driven by RO and HU • SME: yoy and qoq deterioration mainly due to higher provisions in HR • LC: improvements yoy in RO, AT/OA and EBOe; qoq improvement due to RO • CRE: yoy improvements mainly driven by better portfolio quality; qoq increase due

to single defaults in SK, CZ and workout costs in HR • AT/SB: moderate year-end increase from historically low provisioning requirements

• RO: significant decline yoy and qoq in provisioning following extra provisions booked for accelerated NPL resolution in 2014; releases in 2015

• AT/EBOe: qoq higher LC provisions and impairments of participations • AT/OA: yoy improvement driven by CRE (see left) • CZ: qoq deterioration on CRE, PD calibration in Retail • HU: yoy and qoq mainly driven by CRE and EUR 8.5m positive one-off • SK: yoy and qoq increase due to single CRE default case • HR: up yoy and qoq on difficult economic situation

30

925

7

37

50

88

78

38

2

45

34

18

15

7

0

4

56

13

28

10

30

-29

RS

HR

HU

SK 1

RO

CZ

AT/OA

AT/EBOe 484

144

57

211

37

83

41

-1

113

83

66

66

94

3

-10

-3

17

10

63

-19

OC

CRE

LC

AT/SB

SME

Retail 81

Group

2.31% 0.61%

-0.19% 2.82%

-0.43% 4.71%

-0.69% -0.11%

3.36% 0.41% 0.17% 0.66%

1.43% 0.98% 1.16%

0.31% 0.67% 0.80% 0.64%

0.44% 1.51%

2.36% 1.24%

4.60% 3.28%

2.57% 2.16%

1.40% 3.64%

4.32% 1.06%

0.06% 0.41%

-1.33% 0.29% 3.79%

0.56% 0.37% 0.64%

0.32% -0.01%

2.47% 0.40% 0.20% 0.51%

Q3 15 Q4 14

Q4 15

in EUR m in EUR m

*) Relative risk costs are defined as annualised quarterly risk costs over average gross customer loans.

Page

Business performance: non-performing loans and NPL ratio – NPL ratio improves to 7.1%, excluding Romanian NPL sale impact

Business line view (BL)

Geographic view (geo)

21

• Continued decline of group NPL volume in Q4 15 mainly due to lower NPL inflows across all major business lines and geographic segments and continued NPL sales in HR, RO and HU

• About EUR 500m NPL reduction impact from corporate NPL sale expected to be included as per Q1 16

• Despite adoption of EBA default definitions as per Q4 15 with negative impact of 38bps, NPL ratio improved to 7.1%

• NPL sales of EUR 448.7m in Q4 15 (Q3 15: EUR 94.9m) • Retail: EUR 77.0m (Q3 15: EUR 43.5m ) • Corporate: EUR 371.7m (Q3 15: EUR 51.3m)

• NPL sales mainly in HR (178.3m), RO (EUR 80.0m), HU (EUR 56.5m), minor sales in AT, SK, CZ and RS

RS 75 83 83

HR 1,032

1,257 1,262

HU 655 789

1,157

SK 540

407 422

RO 1,712 1,786

2,138

CZ 834 789 821

AT/OA 1,334 1,402 1,483

AT/EBOe 861 895 1,012

OC 98 102 72

CRE 1,615 1,735 1,942

LC 953 1,030 1,170

AT/SB 2,219 2,225 2,441

SME 1,806 2,126 2,275

Retail 2,598 2,416 2,938

Group 9,314 9,717

10,878

5.4% 6.7%

4.2% 18.9% 19.8% 20.9%

7.8% 9.6%

11.8% 5.6% 5.7% 6.3%

8.8% 9.7% 10.7%

5.3% 5.0% 6.2% 7.1% 7.4% 8.5%

18.7%

4.0%

10.5% 13.0% 14.1%

18.4%

4.4%

18.1% 15.3%

21.9% 26.8%

5.6% 4.3% 5.0%

23.7% 4.1%

20.2% 20.2%

10.5% 11.1% 11.8%

2.9% 3.0% 3.5%

31/12/15 30/09/15 31/12/14

in EUR m in EUR m

Page

Business performance: allowances for loans and NPL coverage – NPL coverage remains at comfortable level of 64.5%

Business line view (BL)

Geographic view (geo)

22

• NPL coverage declined qoq and yoy exclusively due to adoption of EBA default definitions, which led to a EUR 502m updrift in NPLs and to a similar reduction in substandard loans; no underlying change in asset quality

• Retail and SME segments primarily affected by EBA default definitions adoption

• SK: qoq decline due to higher NPL stock on EBA default definition adoption, as provisions remained flat

• AT/OA and CZ: similar development as in SK, with unchanged underlying asset quality but methodological changes (EBA NPE definition adoption)

636966RS

HR 695 813 762

HU 386 421

740

SK 355 353 348

RO 1,326

1,557 1,758

CZ 604 645 654

AT/OA 672

894 862

AT/EBOe 539 561

697

4376OC 55

CRE 884 1,024 1,135

LC 672 906 898

AT/SB 1,281 1,357 1,561

SME 1,301 1,419 1,462

Retail 1,760 1,925

2,360

Group 6,009

6,721 7,491

56.1% 74.0%

59.4% 54.7% 59.0% 58.4%

70.6% 87.9%

76.7% 57.7% 61.0% 64.0%

72.1% 66.7% 64.3% 67.7%

79.7% 80.3%

64.5% 69.2% 68.9%

88.4% 83.2%

75.8% 67.4% 64.7%

60.4% 59.0% 53.4% 64.0% 65.7%

86.7% 82.4%

77.4% 87.2%

82.2% 72.4%

81.7% 79.7%

50.4% 63.7%

58.1% 62.6% 62.7%

68.9%

31/12/15 30/09/15 31/12/14

in EUR m in EUR m

Page

Business performance: other result – Q4 15 other result burdened by one-offs, mainly related to Romania

Business line view

Geographic view

23

Highlights • Yoy deterioration in group other result mainly due to

higher one-offs in Q4 15 (EUR 121.0m) on account of provision for risks related to Romanian consumer protection claims and exceptional Hungarian provisions for guarantees given

• Qoq deterioration mainly due to provision for risks related to Romanian consumer protection claims

• Retail: yoy down on provision for risks related to Romanian consumer protection claims, qoq improvement due to lower one-offs (HR CHF conversion in Q3 15 vs RO provision in Q4 15)

• ALM&LCC: qoq decline due to participation sale in AT in Q3 15; yoy improvement due to gains on financial liabilities and lower real estate impairments in RO

• LC: yoy deterioration due to higher provisions for commitments and guarantees given in Q4 15

• GCC: yoy improvement driven by lack of goodwill impairments in Q4 15; GCC has to be read in conjunction with IC elimination

• HU: yoy decline due to higher provisions for contingent credit risk liabilities in Q4 15 and positive one-off in Q4 14 (FX conversion)

• HR: qoq improvement as a result of EUR 144.9m CHF conversion one-off in Q3 15. Following partial release in Q4 15, full-year pre-tax, pre-minorities impact of EUR 129.5m

• RO: yoy and qoq deterioration due to provision of EUR 101.6m for risks related to Romanian consumer protection claims

• AT/OA: qoq improvement mainly on lower provisions for contingent credit risk liabilities

• Other: see GCC explanation; Other segment mirrors developments in GCC and IC elimination

15

23

9

-107

-1

-2

-9

-46

-11

35

5

2

-120

0

-140

-17

-4

-5

-5

17

-154

-41

0

-31

-11

-121

0

19

-22

-18

-216

Other -14

RS

HR

HU

SK

RO -9

CZ

AT/OA

AT/SB

AT/EBOe

Group

24

95

1

0

4

5

-11

0

1

7

-11

23

-9

-1

-1

0

-14

-22

-13

GCC 96 34

GM

OC

CRE

LC

AT/SB

IC -139 -114 -133

ALM&LCC -23

24 -89

SME

Retail -99

-169 46

Group -216

-154 -120

Q4 15

Q4 14 Q3 15

in EUR m in EUR m

Page

Business performance: net result – Q4 15 net result up yoy on lower risk costs, down qoq

Net result by business line

Net result by geography

24

Highlights • Yoy rise in profitability primarily driven by lower

risk costs; qoq decline in net profit due to higher one-offs in other operating result and weaker operating result in Q4 15, only partly offset by very low tax rate in Q4 15

• Retail: yoy decline mainly due to one-off in other result in RO (see below), qoq improvement on partial release of CHF impact in HR (see below)

• SME: net result driven by risk costs development • ALM&LCC: qoq deterioration due to sale of non-

core participation in AT/EBOe in Q3 15

• RO: yoy up on lower risk costs, which more than offset provision of EUR 101.6m for risks related to Romanian consumer protection claims

• HR: qoq improvement as a result of EUR 144.9m CHF conversion one-off in Q3 15. Following partial release in Q4 15, full-year pre-tax, pre-minorities impact of EUR 129.5m

• HU: yoy decline primarily driven by FX conversion-related trading one-off of EUR 32.4m in Q4 14; qoq deterioration mainly due to weaker other result

• AT/OA: yoy improvement due to lower risk costs AT/EBOe: qoq decline on the back of EUR 38.3m gain on participation sale in Q3 15

• Return on equity at 7.5% in Q4 15, following 10.5% in Q3 15 and 1.7% in Q4 14

• Cash return on equity at 7.6% in Q4 15, following 10.6% in Q3 15 and 2.1% in Q4 14

40

7

59

59

-5

47

127

3

9

31

2

-68

-12

63

133

43

8

76

-10

0

9

-25

32

-2

109

4

29

Other -27 -135

RS

HR

HU

SK

RO -82

CZ

AT/OA

AT/SB

AT/EBOe

Group 204

277 42

6

46

290

41

-74

-12

9

-87

41

0

39

1

43

35

8

12

0

43

-3

-33

52

4

-65

33

IC

GCC -41 -128

GM

OC

CRE

LC

AT/SB

ALM&LCC

SME

Retail 144

133 246

Group 204

277 42

Q4 15 Q3 15 Q4 14

in EUR m in EUR m

Page

Presentation topics

25

• Executive summary • Business environment • Business performance • Assets and liabilities • Outlook • Additional information

Page

Assets and liabilities: YTD overview – Loan/deposit ratio stable at 98.4% (Dec 14: 98.6%)

Assets (EUR bn)

26

Assets (in %)

Liabilities & equity (EUR bn)

Liabilities & equity (in %)

31/12/15

199.7

7.7 1.5

125.9

4.8

47.5

12.4

31/12/14

196.3

8.6 1.4

120.8

7.4

50.1

7.8

Other assets Intangibles Net loans Loans to banks Trading, financial assets Cash

31/12/15

199.7

14.8 7.3 29.7

127.9

14.2 5.9

31/12/14

196.3

13.4 6.6

31.1

122.6

14.8 7.7

Equity Other liabilities Debt securities Customer deposits Bank deposits Trading liabilities

100%

31/12/15

3.8% 0.7%

63.0%

2.4%

23.8%

6.2%

31/12/14

4.4% 0.7%

61.6%

3.8%

25.5%

4.0% 100%

31/12/15

7.4% 3.6% 14.8%

64.1%

7.1% 2.9%

31/12/14

6.8% 3.3%

15.9%

62.5%

7.5% 3.9%

Page

Assets and liabilities: customer loans by country of risk – Performing loans up 4.4% yoy, NPLs down 14.4%

Net customer loans (EUR bn)

Performing loans (EUR bn)

27

Non-performing loans (EUR bn)

• Performing loan growth accelerates, driven by Austria, Slovakia and Czech Republic: • Main contributing business lines: Retail, SME and Large Corporates • Continued stabilisation in performing loans in Romania, continued decline in Hungary

• 14.4% yoy decline in NPL stock mainly driven by NPL sales and positive migration trends across most geographies

+4.2%

31/12/15

125.9

67.3

20.5

9.8 7.9

3.8 6.5 0.8 6.0

3.4

30/09/15

124.5

66.6

20.0

8.0 4.0

6.6 0.7 5.9 3.2

31/12/14

120.8

64.7

19.1

8.5 7.9

4.3 6.6 0.8 5.7 3.2

9.6

AT CZ SK RO HU HR RS Other EU Other

+4.4%

31/12/15

122.6

66.2

20.1

9.6 7.4

3.4 6.0 0.7 5.7

3.4

30/09/15

121.5

65.5

19.8

9.5 7.7

3.5 6.1 0.6 5.5 3.2

31/12/14

117.4

63.7

18.8

8.3 7.5

3.8 6.0 0.8 5.4 3.2

0.6 0.4

30/09/15

9.7

2.6

1.0 0.6

1.9

0.9

1.5 0.2

0.6 0.5

31/12/14

10.9

2.9

1.0 0.5

2.3

1.3

1.6 0.2

0.7 0.5

31/12/15

-14.4%

9.3

2.7

1.0 0.7

1.8

0.8

1.2 0.2

Page

Assets and liabilities: allowances for customer loans – Decrease in allowances mainly due to continued NPL reduction in Q4 15

Quarterly development (EUR m)

28

Highlights • Higher allocations in Q4 15 on the back of

higher NPL infows • P&L unwinding impact = interest income

from impaired loans = EUR 37m in Q4 15 (Q4 14: EUR 43m, Q3 15: EUR 39m)

572 818104

22

638

39

580

597

417

385

908305

428

581

428

7,170

31/12/14

7,491

23

30/06/15

6,882 47

31/03/15 31/12/15

6,005 37

12

30/09/15

6,717 39

Releases Exchange-rate and other changes (+/-) Interest income from impaired loans

Use Allocations

• Erste Group does not accrue interest on NPLs • When a loan turns NPL Erste Group estimates

the recoverable amount and the time frame of recovery

• The recoverable amount is discounted to present (at the effective interest rate of the underlying contract) and a provision reflecting the time value of money is created, ie a higher provision than without discounting

• The time value is released through NII until recovery realisation

Unwinding impact explained

Page

Assets and liabilities: financial and trading assets * – LCR at comfortable 122.3%

By geography (EUR bn)

By debtor type

29

Liquidity buffer (EUR bn)

• Liquidity buffer is defined as unencumbered collateral plus cash

• Total liabilities are defined as total on balance sheet liabilities excluding total equity

9.2

30/09/15

42.2

11.5

8.4

6.3

4.5 1.5 1.3

-1.7%

31/12/14

43.0

11.8

8.6

6.0

4.8 1.2 2.1

8.5

31/12/15

42.3

11.3

8.1

5.8

4.7 1.6 1.5

8.7

AT CZ SK

RO HU DE Other

100%

31/12/15

81.8%

7.9% 10.3%

30/09/15

80.5%

9.5% 10.1%

31/12/14

77.2%

11.2%

11.6%

Sovereign Banks Other

31/12/15

46.1

24.9%

31/12/14

45.4

24.8%

31/12/13

39.8

21.5%

Liquidity buffer as % of total liabilities Liquidity buffer

* Excludes derivatives held for trading.

Page

Assets and liabilities: customer deposit funding – Customer deposits grow by 2.0% qoq, up 4.4% yoy

By customer type

By product type

30

Highlights • Continued deposit inflows driven by Retail

segment with highest demand for overnight deposits amid low interest rate environment

• Limited volatility in corporate and public sector deposits

• Increasing share of overnight deposits with significantly longer behavioural maturity provides a cost effective funding source

31/12/15

127.9

73.7

53.7

0.4 0.1

30/09/15

125.4

70.7

53.9

0.6 0.2

31/12/14

122.6

65.1

56.6

0.6 0.3

Overnight deposits Term deposits Repurchase agreements FV deposits

+4.4%

31/12/15

127.9

92.0

22.5

7.9 5.5 0.1

30/09/15

125.4

89.9

21.5

7.9 5.9 0.2

31/12/14

122.6

87.9

21.5

8.0 4.9 0.3

Households Non-financial corporations Other financial corporations General governments FV deposits

Page

Assets and liabilities: debt vs interbank funding – Stable wholesale funding base

Debt securities issued (EUR bn)

Interbank deposits (EUR bn)

31

• Overall reduction in wholesale funding reliance led by decline in outstanding senior unsecured debt, which was only partly offset by increased subordinary debt and mortgage covered bonds

• Qoq and yoy reduction in term deposits led to overall decline in interbank funding reliance

31/12/15

29.7

0.2 1.6

8.0

1.2 0.1

12.3

0.4 0.4 5.5

30/09/15

30.6

0.2 1.8

8.2

1.2 0.5

12.5

0.4 0.4 5.4

31/12/14

-4.8%

0.3 2.8

7.2

0.7

31.1

14.1

0.4 0.9 4.5

0.3 Other Public sector CBs Mortgage CBs Other CDs, name cert’s Certificates of deposit Senior unsec. bonds Hybrid issues Suppl. capital Sub debt

-4.0%

31/12/15

14.2

1.3

9.7

3.3

30/09/15

17.4

1.5

12.8

3.1

31/12/14

14.8

0.9

12.0

1.9 Repurchase agreements Term deposits Overnight deposits

Page

Assets and liabilities: LT funding – Limited LT funding needs

Maturity profile of debt (EUR bn)

32

• Total issuance activities in 2015 amounted to EUR 2.4bn, thereof 2 mortgage covered bond benchmark issues totalling EUR 1bn • The average maturity of bonds issued in 2015 is above 7 years • In January 2016 Erste Group issued a EUR 750m 7y mortgage covered bond (MS +16 bps)

2028+

0.9

2027

0.3

2026

0.4

2025

1.1

2024

0.7

2023

1.0

2022

2.8

2021

2.7

2020

2.6

2019

1.9

2018

2.7

2017

2.6

2016

4.3

Senior unsec. bonds Covered bonds Debt CEE Capital exc Tier 1

Page

Assets and liabilities: capital position – B3FL CET1 ratio advances to 12.0%, driven primarily by capital build-up

Basel 3 capital (phased-in)

Risk-weighted assets (phased-in)

33

Basel 3 capital ratios (phased-in)

• B3FL CET1 capital build contributed EUR 1.2bn or about +120 bps to higher capital ratios in 2015; B3FL CET1 capital at EUR 12.0bn (YE14: EUR 10.8bn)

• Main drivers for B3FL CET1 ratio increase: • Retained profit of EUR 0.7bn • Higher minority capital of EUR 0.3bn • Lower other comprehensive income deduction of

about EUR 135m

• B3FL RWA declined from EUR 101.9bn at YE14 to EUR 100.3bn at YE15 (ratio impact of about +20bps), due to: • Decline in credit RWA due to portfolio

improvements, which more than offset business growth

• Decline in trading risk RWA • Increase in operational risk RWA

• B3FL CET1 ratio at 12.0% YE15 (YE14: 10.6%)

• B3FL total capital ratio at 17.2% at YE15 (YE14: 15.6%)

• SREP requirement for 2016: 9.5% + 0.25% systemic risk buffer; B3FL SREP ratio as per 1 Jan 2019 (based on 2016 data): 9.5% +2.0% = 11.5%

30/09/15

16.9

11.6

0.0

5.3

30/06/15

16.8

11.6

0.0

5.2

31/03/15

16.1

10.7

0.0

5.4

31/12/14

15.8

10.6

0.0

5.2

31/12/15

17.6

12.1

0.0

5.4

CET1 AT1 Tier 2

30/09/15

100.4

85.8

11.5 3.0

30/06/15

100.3

85.7

10.9 3.6

31/03/15

101.8

87.6

10.8 3.4

31/12/14

100.6

87.1

10.3 3.2

31/12/15

98.3

84.7

10.8 2.8

Credit RWA Op risk Trading risk

30/09/15

16.8

%

11.5

%

11.5

%

30/06/15

16.8

%

11.6

%

11.6

%

31/03/15

15.8

%

10.5

%

10.5

%

31/12/14

15.7

%

10.6

%

10.6

%

31/12/15

12.3

%

12.3

%

17.9

%

Total capital Tier 1 CET1

Page

Presentation topics

34

• Executive summary • Business environment • Business performance • Assets and liabilities • Outlook • Additional information

Page

Conclusion – Outlook 2016 • CEE economic environment anticipated to be conducive to credit expansion

• Real GDP growth of between 1.5-3.8% expected in 2016 in all major CEE markets, including Austria • Real GDP growth to be driven by solid domestic demand

• Return on tangible equity (ROTE) expected at about 10-11% in 2016 underpinning continued

dividend payout • Support factors: re-emerging loan growth; continued improvement in asset quality amid a benign risk

environment; positive one-off related to VISA sale in the amount of about EUR 127m pre-tax • Headwinds: persistent low interest rate environment affecting group operating income, primarily NII;

lower operating results in Hungary (lower volumes) and Romania (following asset re-pricing); banking levies (total of banking taxes, FTT, resolution fund and deposit insurance fund contributions) expected at about EUR 360m pre-tax in 2016 • Banking taxes and FTT booked pro rata in other operating result, except HU banking tax (booked upfront in Q1 16) • Resolution fund contributions expected to be booked upfront in Q1 16 in other operating result • Deposit insurance contributions expected to be booked partly pro rata and partly upfront in Q1 16 in operating expenses

• Risks to guidance

• Geopolitical risks and global economic risks • Impact from negative interest rates • Consumer protection initiatives

35

Page

Presentation topics

36

• Executive summary • Business environment • Business performance • Assets and liabilities • Outlook • Additional information

Page

Additional information: segmentation – Business line and geographic view

Retail

Erste Group – Business segments

SME ALM &

Local CC (ALM&LCC)

Savings Banks

(AT/SB)

Large Corporates

(LC)

Commercial Real Estate

(CRE)

Other Corporate

(OC)

Group Markets

(GM)

Group Corporate

Center (GCC)

Intragroup Elimination

(IC)

Erste Group – Geographical segmentation

Austria Central and Eastern Europe Other

EBOe & Subsidiaries (AT/EBOe)

Savings Banks (AT/SB)

Other Austria

(AT/OA)

Czech Republic

(CZ)

Romania (RO)

Slovakia (SK)

Hungary (HU)

Croatia (HR)

Serbia (RS)

• Holding Business • Erste Group Immorent • Erste Asset Management

• Asset/Liability Management • Local Corporate Center

• Investment Banking • International Business

• Other Subsidiaries • Group bookings • Holding Corporate Center • Free Capital

• Holding ALM • Holding CC • Other Subsidiaries • Group bookings and

IC elimination • Free Capital

37

Page

Additional information: income statement – Year-to-date and quarterly view

38

in EUR million 2014 2015 YOY-Δ Q4 14 Q3 15 Q4 15 YOY-Δ QOQ-ΔNet interest income 4,495.2 4,444.7 -1.1% 1,125.6 1,112.3 1,120.4 -0.5% 0.7%Net fee and commission income 1,869.8 1,861.8 -0.4% 497.1 455.2 489.2 -1.6% 7.5%Dividend income 74.2 49.9 -32.8% 11.3 11.2 6.6 -41.5% -40.9%Net trading and fair value result 242.3 210.1 -13.3% 75.8 56.4 17.2 -77.3% -69.5%Net result from equity method investments 15.8 17.5 10.8% 4.2 4.7 3.1 -25.7% -32.9%Rental income from investment properties & other operating leases 180.6 187.9 4.0% 46.5 51.7 44.4 -4.5% -14.2%Personnel expenses -2,184.2 -2,244.6 2.8% -577.2 -553.6 -577.1 0.0% 4.3%Other administrative expenses -1,136.9 -1,179.3 3.7% -315.1 -295.6 -324.1 2.9% 9.6%Depreciation and amortisation -466.1 -445.0 -4.5% -111.3 -106.4 -115.3 3.6% 8.3%Gains/losses from financial assets and liabilities not measured at fair value through profit or loss, net 18.3 100.9 >100.0% 4.0 22.8 42.1 >100.0% 85.2%Net impairment loss on financial assets not measured at fair value through profit or loss -2,083.7 -729.1 -65.0% -484.3 -144.4 -210.7 -56.5% 45.9%Other operating result -1,752.9 -635.6 -63.7% -124.3 -176.8 -258.2 >100.0% 46.0%

Levies on banking activities -256.3 -236.2 -7.8% -47.6 -50.5 -48.5 1.9% -4.0%Pre-tax result from continuing operations -727.7 1,639.1 n/a 152.2 437.4 237.6 56.1% -45.7%Taxes on income -521.5 -363.9 -30.2% -75.5 -88.9 -1.6 -97.8% -98.2%Net result for the period -1,249.2 1,275.1 n/a 76.7 348.5 236.0 >100.0% -32.3%

Net result attributable to non-controlling interests 133.4 307.0 >100.0% 34.7 71.6 32.0 -8.0% -55.4%Net result attributable to owners of the parent -1,382.6 968.2 n/a 42.0 276.9 204.0 >100.0% -26.3%

Operating income 6,877.9 6,771.8 -1.5% 1,760.5 1,691.6 1,680.9 -4.5% -0.6%Operating expenses -3,787.3 -3,868.9 2.2% -1,003.6 -955.6 -1,016.5 1.3% 6.4%Operating result 3,090.7 2,902.9 -6.1% 756.9 735.9 664.4 -12.2% -9.7%

Year-to-date view Quarterly view

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Additional information: group balance sheet – Assets

39

in EUR million Dec 14 Mar 15 Jun 15 Sep 15 Dec 15 YOY-Δ YTD-Δ QOQ-ΔCash and cash balances 7,835 8,223 7,011 11,097 12,350 57.6% 57.6% 11.3%Financial assets - held for trading 10,531 11,366 9,022 8,805 8,719 -17.2% -17.2% -1.0%

Derivatives 7,173 7,628 5,613 5,633 5,303 -26.1% -26.1% -5.9%Other trading assets 3,357 3,738 3,409 3,172 3,416 1.7% 1.7% 7.7%

Financial assets - at fair value through profit or loss 350 271 269 332 359 2.7% 2.7% 8.2%Financial assets - available for sale 22,373 23,187 21,804 21,187 20,763 -7.2% -7.2% -2.0%Financial assets - held to maturity 16,877 17,462 17,949 17,585 17,701 4.9% 4.9% 0.7%Loans and receivables to credit institutions 7,442 8,345 8,775 8,384 4,805 -35.4% -35.4% -42.7%Loans and receivables to customers 120,834 123,437 123,504 124,521 125,897 4.2% 4.2% 1.1%Derivatives - hedge accounting 2,872 2,914 2,181 2,284 2,191 -23.7% -23.7% -4.1%Changes in fair value of portfolio hedged items 0 0 0 0 0 n/a n/a n/aProperty and equipment 2,264 2,340 2,330 2,368 2,402 6.1% 6.1% 1.4%Investment properties 950 947 805 751 753 -20.7% -20.7% 0.2%Intangible assets 1,441 1,415 1,395 1,393 1,465 1.6% 1.6% 5.2%Investments in associates and joint ventures 195 190 194 164 167 -14.6% -14.6% 1.5%Current tax assets 107 107 150 166 119 10.7% 10.7% -28.6%Deferred tax assets 301 293 255 234 310 3.0% 3.0% 32.4%Assets held for sale 291 229 429 487 526 80.7% 80.7% 8.1%Other assets 1,623 1,844 1,457 1,411 1,217 -25.0% -25.0% -13.8%Total assets 196,287 202,570 197,532 201,171 199,743 1.8% 1.8% -0.7%

Quarterly data Change

Page

Additional information: group balance sheet – Liabilities and equity

40

in EUR million Dec 14 Mar 15 Jun 15 Sep 15 Dec 15 YOY-Δ YTD-Δ QOQ-ΔFinancial liabilities - held for trading 7,746 8,988 6,632 6,364 5,867 -24.3% -24.3% -7.8%

Derivatives 7,188 8,163 5,875 5,654 5,434 -24.4% -24.4% -3.9%Other trading liabilities 558 824 758 711 434 -22.3% -22.3% -39.0%

Financial liabilities - at fair value through profit or loss 2,073 1,966 1,881 1,907 1,907 -8.0% -8.0% 0.0%Deposits from banks 0 0 0 0 0 n/a n/a n/aDeposits from customers 320 257 237 197 149 -53.5% -53.5% -24.5%Debt securities issued 1,753 1,709 1,644 1,710 1,758 0.3% 0.3% 2.8%Other financial liabilities 0 0 0 0 0 n/a n/a n/a

Financial liabilities measured at amortised cost 166,921 170,616 168,769 172,186 170,787 2.3% 2.3% -0.8%Deposits from banks 14,803 16,389 15,704 17,414 14,212 -4.0% -4.0% -18.4%Deposits from customers 122,263 124,495 124,296 125,242 127,797 4.5% 4.5% 2.0%Debt securities issued 29,387 29,143 28,270 28,910 27,896 -5.1% -5.1% -3.5%Other financial liabilities 469 590 497 620 882 87.9% 87.9% 42.2%

Derivatives - hedge accounting 726 833 639 621 593 -18.3% -18.3% -4.5%Changes in fair value of portfolio hedged items 1,225 1,277 962 1,013 966 -21.2% -21.2% -4.7%Provisions 1,653 1,688 1,608 1,752 1,736 5.1% 5.1% -0.9%Current tax liabilities 91 111 121 120 90 -1.2% -1.2% -25.0%Deferred tax liabilities 99 140 85 92 96 -3.0% -3.0% 4.2%Liabilities associated with assets held for sale 0 0 33 33 578 n/a n/a >100.0%Other liabilities 2,310 2,996 2,786 2,647 2,317 0.3% 0.3% -12.5%Total equity 13,443 13,956 14,015 14,437 14,807 10.1% 10.1% 2.6%

Equity attributable to non-controlling interests 3,605 3,718 3,701 3,746 3,802 5.5% 5.5% 1.5%Equity attributable to owners of the parent 9,838 10,238 10,314 10,691 11,005 11.9% 11.9% 2.9%

Total liabilities and equity 196,287 202,570 197,532 201,171 199,743 1.8% 1.8% -0.7%

Quarterly data Change

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Additional information: gross customer loans – By risk category, by currency, by industry

Gross cust. loans by risk category (EUR bn)

41

Gross customer loans by currency (EUR bn) Gross customer loans by industry (EUR bn)

Gross customer loans by risk category in %

Gross customer loans by currency in %

30/09/15

131.2

103.6

15.2 2.7 9.7

30/06/15

130.4

102.0

15.5 2.8 10.1

31/03/15

130.6

100.9

16.0 3.1 3.0 10.9

31/12/15

131.9

105.4

15.1 2.1 9.3

31/12/14

128.3

98.9

15.6

10.6

Low risk

Management attention

Substandard

Non-performing

100%

30/09/15

79.0%

11.6% 2.0% 7.4%

30/06/15

78.2%

11.9% 2.1% 7.7%

31/03/15

77.3%

12.3% 2.4% 8.1%

31/12/14

77.1%

12.1% 2.3% 8.5%

31/12/15

79.9%

11.4% 1.6% 7.1%

30/09/15

131.2

93.6

26.5 7.1

1.6 2.4

30/06/15

130.4

92.5

26.1

7.8 1.7 2.4

31/03/15

130.6

92.4

25.8

8.1 1.8 2.5

31/12/14

128.3

91.6

23.8 9.1 1.7

2.2

31/12/15

131.9

94.2

26.6 6.8

1.6 2.7

EUR CEE-LCY CHF Other USD

30/09/15

71.3%

20.2% 5.4%

1.2% 1.8%

30/06/15

70.9%

20.0% 6.0% 1.3% 1.8%

31/03/15

70.7%

19.8% 6.2%

1.4% 1.9%

31/12/14

71.4%

18.5% 7.1%

1.3% 1.7%

31/12/15

71.4%

20.2% 5.1%

1.2% 2.0%

131.2

53.7

20.8

9.5

8.0

6.6

30/09/15

6.2 5.5 5.1

3.7 3.6 8.7

30/06/15

130.4

53.2

20.6

9.5

8.0

6.5 6.1 5.8 5.0

3.7 3.4

8.5

31/03/15

130.6

52.7

20.8

9.5

8.0

6.4 6.1 6.3 5.1

3.6 3.5 8.6

31/12/14

128.3

51.8

20.6

9.3

7.9 6.2 6.1 5.9 4.9

3.6 3.5 8.4

31/12/15

131.9

53.2

21.1

9.6

7.9 6.3 6.8 5.2 5.7 3.7

3.6 8.8

Households

Real estate

Manufacturing

Trade

Construction

Public admin

Financial inst.

Services

Tourism

Transport & comms

Other

Page

• Leading retail and corporate bank in 7 geographically connected countries

• Favourable mix of mature & emerging markets with low penetration rates

• Potential for cross selling and organic growth in CEE

Additional information: footprint – Customer banking in Austria and the eastern part of the EU

Erste Group footprint Highlights

42

Direct presence

Indirect presence

Customers: 0.8m

Hungary

Employees: 2,813

Branches: 128

Customers: 2.9m

Romania

Employees: 7,065

Branches: 511

Customers: 0.4m

Serbia

Employees: 1002

Branches: 75

Customers : 1.2m

Croatia

Employees : 2,851

Branches: 157

Customers: 4.8m

Czech Republic

Employees: 10,501

Branches: 621

Customers: 2.3m

Slovakia

Employees: 4,205

Branches: 291

Customers: 3.4m

Austria

Employees: 15,646

Branches: 952

AT

CZ

SK

HU

RO HR

RS

Page

Additional information: strategy – A real customer need is the reason for all business

Retail banking

Corporate banking

Capital markets

Public sector

Interbank business

Customer banking in Central and Eastern Europe

Eastern part of EU Focus on CEE, limited exposure to other Europe

Focus on local currency mortgage and consumer loans funded by local deposits FX loans only in EUR for clients with EUR income (or equivalent) and where funded by local FX deposits (HR & RS) Savings products, asset management and pension products

Focus on customer business, incl. customer-based trading activities In addition to core markets, presences in Poland, Turkey, Germany and London with institutional client focus and selected product mix Building debt and equity capital markets in CEE

Financing sovereigns and municipalities with focus on infrastructure development in core markets Any sovereign holdings are only held for market-making, liquidity or balance sheet management reasons

Large, local corporate and SME banking Advisory services, with focus on providing access to capital markets and corporate finance Real estate business that goes beyond financing

Focus on banks that operate in the core markets Any bank exposure is only held for liquidity or balance sheet management reasons or to support client business

43

Page

Additional information: shareholder structure – Total number of shares: 429,800,000

By investor By region

44

* Including voting rights of Erste Foundation, savings banks, savings banks foundations and Wiener Städtische Wechselseitige Versicherungsverein

Uniqa Versicherungsverein Privatstiftung

4.1% Harbor International Fund

4.9%

Institutional

51.0%

Retail 6.0%

Employees 0.9%

Caixa 9.9%

Erste Stiftung indirect * 9.3%

Erste Stiftung direct 9.9% 4.0%

BlackRock Inc Other

2.9%

Continental Europe 25.3%

UK & Ireland 9.7%

North America 24.8%

Austria 37.3%

Page

Investor relations details

• Erste Group Bank AG, Am Belvedere 1, 1100 Vienna E-mail: [email protected] Internet: http://www.erstegroup.com/investorrelations

http://twitter.com/ErsteGroupIR http://www.slideshare.net/Erste_Group Erste Group IR App for iPad, iPhone and Android http://www.erstegroup.com/de/Investoren/IR_App

Reuters: ERST.VI Bloomberg: EBS AV Datastream: O:ERS ISIN: AT0000652011

• Contacts Thomas Sommerauer Tel: +43 (0)5 0100 17326 e-mail: [email protected] Peter Makray Tel: +43 (0)5 0100 16878 e-mail: [email protected] Simone Pilz Tel: +43 (0)5 0100 13036 e-mail: [email protected] Gerald Krames Tel: +43 (0)5 0100 12751 e-mail: [email protected]

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