ZNetLive’s Client Member Panel

A Quick Tour

You have My Services

My Support

My Billingsections

Let's go through them one by one.

main

DashboardIntelligent search for finding anything at member panel – tickets, orders, Services, etc.

Running promotions & offers

Provide your feedback for member panel here.

Contact us here

This is your home

dashboard

My Services

Dashboard > My Services

Take a

quickoverviewof yourservices duefor renewal,offers andrecommendedservices.

Learn moreor contactyour dedicated

accountmanager

My Services > Current ServicesServices due for renewal

Quick call to action button

Suspended services Terminated Services

Click on serviceto know itsdetails

Here you can see all

your services

Current Services > Service details

Suspended services Terminated Services

Details of your control panel

Single click to renew service

Details of your service

Free services available with your plan

Clicking on a service opens its

details in 3tabs1

Service details tab

Current Services > Service Control Center

Free services available with your plan

Check your complete bandwidth consumptionon daily, weekly, monthlyor yearly basis.

2Service Control

Center

You can use this to manage your server or hosting..

Free service with your domain

My Services > Service Control Center

..Or manage your domains

Current Services > Billing Center

Know when your service will expire

One click services renew.

One click change or upgradationof your billing cycle

3Billing Center

My Services > Recommended Services

One click billing cycle upgrade.

Service you should take for benefitting more through ZNetLive.

You can seeyour

recommended services here

My Services > Current Offers

One click billing cycle upgrade.

Active discount coupons that you can avail

..and discounts and offers you are

eligible for here.

My Support

Dashboard > My Support

Take a

quickoverviewof yoursupport tickets.

Support PIN &client ID forquick & support.

My Support > My Tickets Click here to submit ticketsFilter bydepartment

Tickets awaiting responses

Quicklink for ticketmanagement

Click on a ticketto seecompletecommunication

Here you can see all

your tickets

My Support > Create Ticket

Tickets awaiting responses

Select accordingto the issue

you are facing

Create a ticket

Multiple input fields let us know the exactnature of problem you are facing

My Support > Knowledgebase

Categoriesof knowledgebasearticles

Intelligent search for searching your query from complete knowledgebase

Click here to use an enquiry form in case you are not able to find what you were searching.

My Support > Announcements

Filter by time period

Click on an announcementto see it in detail.

Service and support

announcements relevant to your

services

My Support > Logs

Filter by time period

View logs of completecommunicationyou had with ZNetLive.

Here you can see all your past communications

with ZNetLive

My Billing

Dashboard > My Billing

Take a quickoverviewof your duerenewals,unpaid invoices & pending orders

Click here to quickly add fund to your account.

Click here to quickly add fund to your accounts.

Select yourpayment option.

Enter the amount you wish to deposit

My Billing > Invoices

Click here to select & pay all your due invoices.

Click on a particular invoice to see its details.

Total amount due for selected invoices.

Click here to pay amount for selected invoices.

Click here to pay a particular invoice.

All your invoice

history at one place

My Billing > Orders

Orders in different status

Click here to pay for a particular order

Click here to cancel an order

Click on an order to know aboutits details

All your order

history at one place

My Billing > Receipts

Click on a receipt to view its details.

Different payment methods

All your receipt

history at one place

My Billing > LedgerView old ledgerExport details of your complete

financial transactions

My Billing > Services due for Renewal

Total amount due for selected services.

Click on a service to view its details

Filter according to time period. Click here to pay for selected services

Single click renewQuick call to action button

All your services due for

renewal at one place

Client Profile

Profile > Personal

Total amount due for selected services.

Filter according to time perod.

Click here to change your passwordClick here to edit

your personal information

Click here to edit your business details

Profile > Preferences

Total amount due for selected services.

Filter according to time perod.

Click here to edit your business details

Manage yourpreferences for receiving mails & notification from us.

Profile > User

Total amount due for selected services.

Filter according to time perod.

Click here to add details of a new user who can manage your account.

Click on a particular user to add personal details, preferences & assign rights & permissions to a particular user for account management.

Profile > Identity Verification

Filter according to time perod.

Add/Update identity authentication documents.

Have questions?

Your dedicated account manager is your single point of contact for all your queries.

Contact us through phone, live chat or drop us an email atsupport@znetlive.com and we'll get back to you right away!