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How a Website Monitoring Service Can
Prevent Your Online Business's Downfall
It goes without saying that your website's uptime has a direct
impact on the success of your online endeavors. If your website
experiences more than its fair share of website downtime, your
website visitors and customers are going to notice. If it
continues to happen they will likely take their business
elsewhere. When it comes to website downtime, you need to do
everything in your power to ensure your site's success. That
means implementing a quality website monitoring service to
watch your site like a hawk, 24 hours a day, 7 days a week, 365
days a year. Here are a few ways in which a quality website
monitoring service can prevent the downfall of your online
business.
Limit Lost Profits
If your site isn't up and running, it can't make you money. For
each minute your site is down, it is a minute of sales lost.
Because of this, you need to be made aware of downtime the
moment it happens. With a quality website monitoring service
in place, you will know the moment your website goes down
and you won't have to wait for a customer's email or phone call
to alert you of the situation. By the time your customers notice
the problem, you'll already be on task rectifying the situation
and communicating with them in regards to your site's status
and progress. Your site's profitability will be remedied before
excessive sales have been lost.
Save Face
In an age of online commerce, customer service has a very
different face than it did a few decades ago. No longer are you
face-to-face with your customers, building those lasting
relationships. Your website is your company's contact with the
public. If it's not reliable or if it goes down frequently, your
customers are going to start looking to your competitors to meet
their needs. With a website monitoring service in place, you can
minimize website downtime and the damage it does to your
company's reputation.
Stop a Problem Before It Gets Out of Hand
With the right website monitoring service in place, you may
catch downtime before it even happens. If your site begins to
experience a significant decrease in performance, your website
monitoring service will notify you of the situation. You can then
go to work fixing whatever is causing the performance lag
before it turns into a full-blown episode of prolonged downtime.
Know if Your Web Host or Hosting Plan Needs to Change
The world has yet to see a website hosting provider send out a
message to customers saying, "Hey we have been messing things
up and your site has been going down because of us. You may
want to switch hosting providers." Without website monitoring in
place, you don't really know how often your site is going down or
what the reasons for that downtime may be. It may be something
as simple as upgrading your hosting plan, or something more
severe like moving to a different hosting provider altogether.
While your web host may not let you know that they haven't been
performing up to par, a website monitoring service will make you
aware of the issue at hand so you can resolve it before further
damage can be done.
Maximized Uptime Means Increased Success
With downtime being so detrimental to online businesses, a
website monitoring service is a key player in your strategy to
succeed online. Not only will quality website monitoring service
help you decrease your website's downtime, but it will also help
you establish a reputable online presence and send the right
message to your customers about how seriously you take your
business and your level of service and availability.
Alertra is a leading provider of website monitoring and alerting
services. We monitor the availability and performance of
Internet-connected devices. As part of our website monitoring
service, we provide timely alert notifications and access to
detailed reporting. We offer monitoring service to all sizes of
businesses right from small businesses to Fortune 500
companies. Visit us at Alertra.com for detailed information on
our web monitoring services.