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Google and Web Analytics for Marketers: Which Website Metrics REALLY Matter? Hosted By: American Marketing Association Presented By: eMagine Sponsored By: Percussion Software DATE: October 1, 2014

Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

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Page 1: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Google and Web Analytics for Marketers: Which Website Metrics REALLY Matter?Hosted By:American Marketing Association

Presented By:eMagine

Sponsored By:Percussion Software

DATE: October 1, 2014

Page 2: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Presenters

Alicia HaleVP of Digital Marketing Services

@aliciahalevpBill GadlessPresident

@emaginebill

Page 3: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

#metricsmatter

Page 4: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Which website data is relevant to maximizing marketing impact

How to use Google Analytics to understand visitor behavior

Understanding your SEO metrics is just the beginning of a robust digital marketing strategy

Questions

1.

4.

5.

2.

3. What you can test and change to optimize for conversion rates

Agenda

Page 5: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Which Metrics Matter?

Page 6: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Using Google Analytics to Understand User Behavior

Page 7: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Who is Your Visitor?

Page 8: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Who Is Your Visitor?

• Location

Page 9: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Who Is Your Visitor?

• Language

Page 10: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Who Is Your Visitor?

• Demographic Data

Page 11: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Who Is Your Visitor?

• New vs. Returning

Page 12: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Who Is Your Visitor?

• Frequency & Recency

Page 13: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Which Device Are They Using?

Page 14: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Which Device Are They Using?

Page 15: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

Page 16: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Direct

Page 17: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

• Referral

Where Did Your Visitor Come From?

Page 18: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Email

Page 19: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Organic

Page 20: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?• Organic Entrance Pages

Page 21: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Organic Queries

Page 22: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Additional Insights– Campaigns Section of Analytics– Google URL Builder

Page 23: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Additional Insights– Google URL Builder*

http://gaconfig.com/google-analytics-url-builder/

Page 24: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Additional Insights– Campaigns section

Page 25: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Additional Insights– Campaigns section

Page 26: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Where Did Your Visitor Come From?

• Additional Insights– Campaigns section

Page 27: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How Is Your Visitor Using Your Site?

Page 28: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How is Your Visitor Using Your Site?

• Day of week for visit

Template Link: http://goo.gl/ueGcUF

Page 29: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How is Your Visitor Using Your Site?

• Time of day for visit

Template Link: http://goo.gl/JUrJio

Page 30: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How is Your Visitor Using Your Site?

• Engagement

Page 31: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How is Your Visitor Using Your Site?

• Bounce Rate

Page 32: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How is Your Visitor Using Your Site?

• Behavior Flow

Page 33: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How is Your Visitor Using Your Site?

• Most Viewed Pages

Page 34: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

How is Your Visitor Using Your Site?

• Exit Pages

Page 35: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Optimizing for Conversion

Page 36: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Are They Converting?

Page 37: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Are They Converting?

• Measuring Conversion Rate Optimization (CRO)– Creating & Measuring the Funnel– Best Practices

Page 38: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Are They Converting?

• Tracking Conversions

Page 39: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Are They Converting?• A/B/N Testing within Analytics using Content Experiments

For more on Content Experiments: http://goo.gl/FqKCAA

Page 40: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

We marketers have a ton of data at our disposal

Google Analytics is an excellent tool that allows us to learn valuable information about our website visitors (aka prospects)

Although the definition of a “conversion” is different for all businesses, the tracking of conversions is essential

1.

4.

2.

3. The key to digital marketing success is translating the information we learn from GA into actionable insights that improve user experience

Recap

Page 41: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Understanding Your SEO Metrics is Just The Beginning of a Robust Digital

Marketing Strategy…

Page 42: Google Analytics for Marketers: Which Website Metrics Really Matter? Full Slide Deck

Questions?

www.emagine.com