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Design Sprint by Google How do we include user research and usability testing in a
development-centered design process?
(February 2016)
UNDERSTAND DIVERGE PROTOTYPEDEFINE DECIDE VALIDATE
Verónica TraynorHead of the User Research Lab at Multiplica + Mentor at Endeavor + Part of Google’s UX Experts Team
@verotraynorveronicatraynor.com.ar medium.com/@verotraynor
How do we do human-centered design?(How do we understand deeply the users pains, needs,
questions, confusions, panics and scenarios?)
How do we get user research to serve every time UX designers must make decisions? Not at the beginning of each project (using a lot of time!) in a very intellectual but
very useless way?
How do we get the team not to be frustrated when final decisions are different from the ideas they have
proposed?
WHAT HAPPENEDTO THE USER
INTERACTING WITH THE INTERFACE
WHAT THE USERINTERPRETED
ABOUT WHAT HAPPENED
WHAT THE USERSAYS ABOUT
THE INTERACTION
Design Sprint proposes doing User Research in a split and specific way at the beginning of each sprint
Design Sprint proposes methodologically ideating by using specific techniques, both creativity and consensus
wise - always including the interdisciplinary team.
WHAT HAPPENEDTO THE USER
INTERACTING WITH THE INTERFACE
WHAT THE USERINTERPRETED
ABOUT WHAT HAPPENED
WHAT THE USERSAYS ABOUT
THE INTERACTION