Portals, Mobile Devices, and Patient Engagement

Portals, Mobile Devices, and Patient Engagement

Presented By:Frank Fortner, PresidentIatric Systems, Inc.

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Patient-Centered Healthcare

Today’s patient engagement isn’t the end-game because data from disparate systems is in silos and difficult for patients to access.


Today’s tools deliver a monologue of data flow “to” the patient.

Very few solutions are able to receive data “from” patients.


Providers must find better ways to deliver the tools patients need to become active in their own healthcare.

• Be presented in a simple, clear, and actionable way

• Enable appropriate patient generated data to have a clear pathway back to providers

Patient data from all sources must:


“I quickly realized the issue may not be that providers aren’t trying to engage patients or even the lack of technology; it might be that we aren’t using the technology already sitting in our hands.”

Frank FortnerPatient and President ofIatric Systems

Every one of us is a patient

A recent run-in with my 2-year-old Lab mix named George and a sidewalk sent me to the local ED with a separated shoulder.


A patient portal is defined as a secure website giving patients 24/7 access to their personal health information.

The emergency department and orthopedist’s office separately emailed me instructions on how to enroll in their patient portals, and yet, like many patients, I did nothing with them.


“64% of American adults now own a smartphone of some kind, up from 35% in the spring of 2011. Smartphone ownership is especially high among younger Americans, as well as those with relatively high income and education levels.”

Pew Research CenterU.S. Smartphone Use in 2015


How to create a more patient-centric and patient involved environment.• Combine portals with

today’s smartphone technology

• Enable patients to view, download, & transmit data from (and to) providers