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WLSACONVERGENCE SUMMIT
#CSUMMIT14
Ed MeyercordCo-Founder, Director & CEO
Critical Alert Systems
WLSACONVERGENCE SUMMIT
#CSUMMIT14
I’ll just get up and go by myself.
I have to go to the bathroom. I
pushed the call button 5 minutes
ago!
The I.V. machine has been beeping
for 10 minutes!
I hope my doctor is aware of my allergies with all the pills they
are giving me.
Its cold in here!
Who was that person who just came into my
room?
The TV remote is not working!
Patient Perspective
WLSACONVERGENCE SUMMIT
#CSUMMIT14
I hope he doesn’t get out of bed
again.
Does Mr. Smith really have to go to the bathroom
again?
This is the tenth message I’ve
received in the past 5 minutes!
Oops… I forgot to press the rounding button
again!
Ms. Jones keeps hitting the call button
by mistake!
I need an aid to change the I.V. bag
in Room 305.
What happed to all of our wheelchairs?
Caregiver Perspective
WLSACONVERGENCE SUMMIT
#CSUMMIT14
Evolution of Nurse Call
• Closed systems • Limited triage capabilities • Expensive
Lights & Alarms Patient Request
Nurse Response
• Requires 3rd party integrators • Alarm fatigue • Inability to capture data
Issues with Legacy “Hardware” Solutions Providers
WLSACONVERGENCE SUMMIT
#CSUMMIT14
!
On Call
Infrared Locating
Dashboards
Bed Alarms
Rounding
Centralized
Paging
Smartphones
Pumps
Code Blue
Nurse Call Innovation
Alarm Triage
Nurse CallBed Status
Code Pink
Assignments
Reporting
TV Integration
WLSACONVERGENCE SUMMIT
#CSUMMIT14
Patient
• Quick response
• Faster fulfillment
• Quieter rooms
• Staff attentiveness
• More information
• Better Experience
Caregiver
• Reduced requests
• Fewer alarms
• Greater efficiencies
• Hands-free
• Enhanced safety
• End-to-end tracking
Right Message Right Caregiver Right Time…
Benefits
Economic
• 4-in-1 • Capital savings =
$1,000 per bed• Operating savings =
$100’s per bed
• Reduced labor
• Higher HCAHPS
WLSACONVERGENCE SUMMIT
#CSUMMIT14
Over 200 Hospitals… and Growing!