HITsmCIO Research

#HIMSS15

What leading health system CIOs are really talking about

(2015 Edition)

April 12, 2015

#HITsmCIO

#HITsmCIO

Audience-Focused AnalyticsOur 3rd annual look at what hospital CIOs are tweeting about

• Giving a deep dive into what is happening around your most important topics

• Looking into understanding what is on the minds of your peers and your most important audiences

• W2O has analyzed years worth of tweets from thought-leading CIOs and CMIOs from major health systems

Summary CIO Social Activity…at a glance

1. The Future of Medicine Is in Your Smartphoneby Eric J. Topol (Wall Street Journal) (6)

2. Why Health Care Tech Is Still So Badby Robert M. Wachter (New York Times) (5)

3. Patients want more from their EHRs by Mike Miliard (Healthcare IT News) (5)

Most Shared Articles

1. New York Times (57)

2. Wall Street Journal (46)

3. Forbes (44)

4. Washington Post (36)

5. HBR (33)

Most Shared Sources

Most Retweeted Sources

1. #EHR (34)

2. #mHealth (28)

3. #Innovation (26)

4. #BigData (25)

5. #Ebola (24)

Top Hashtags

1. Vala Afshar (25)

2. Eric Topol (22)

3. Farzad Mostashari (18)

4. Brian Ahier (18)

5. New York Times (17)

1. Luis Saldana

2. Dirk Stanley

3. David Chou

4. Mark Lawler

5. Rich Lamberti

Top Posters

1. John Halamka (13.8K)

2. Will Weider (7,370)

3. Luis Saldana (6,545)

4. Dirk Stanley (3,978)

5. David Chou (2,996)

Most Followed

1. WSJ (30)

2. NY Times (25)

3. Forbes (25)

4. HIMSS (21)

5. Washington Post (19)

@Mentions

Tweets Collected between 3/24/14 –3/24/15

http://www.tlnt.com/2015/01/21/now-same-sex-couples-must-be-married-to-get-employer-health-benefits/

http://www.wsj.com/articles/the-future-of-medicine-is-in-your-smartphone-1420828632

http://www.nytimes.com/2015/03/22/opinion/sunday/why-health-care-tech-is-still-so-bad.html

http://www.healthcareitnews.com/news/patients-want-more-their-ehrs

Healthcare CIO Conversation &

Network Analysis

Who CIOs Follow

Number of CIOs: 49 Number of CIOs: 48 Number of CIOs: 41 Number of CIOs: 40 Number of CIOs: 38

Who Follows

CIOs

Number Following: 46 Number Following: 39 Number Following: 36 Number Following: 35 Number Following: 34

CIO Following Patterns

HIMSS ONCHealthcare IT

NewsFarzad

MostashariTEDMED

EMC Healthcare

CernerAppti

oGary Choy, MD

MBAErica

Carnevale

Most Retweeted

by CIOs

Number of CIOs: 25Total RTs from CIOs: 128





Most Followed

CIOs

Total Followers: 14KCIO Followers: 37

Total Followers: 7,412CIO Followers: 19


Total Followers: 3,992CIOs Followers: 13


CIOs in Greater Depth

Vala Afshar

Eric Topol

Brian Ahier

Farzad Mostashari

NY Times

John HalamkaWill

WeiderLuis Saldana Dirk Stanley

David Chou

Most @Mentione

d CIOs

Number of CIOs: 14Total CIO Mentions: 23





Top Linked Media

Number of CIOs: 57Total Links: 1,652

Number of CIOs: 46Total Links: 368




Most Mentioned CIOs and Top Linked Media

John Halamka

Edward Marx

Luis Saldana

Sue Schade

David Chou

NY Times WSJ ForbesWashington

Post

Harvard Biz Review

*Note: Periods range from March of the first year to March of the second

CIO TWEET VOLUME PER YEAR YEAR

79

113 4 1

14

73

19

4 2 1

17

59

22

5 6 6

18

0

10

20

30

40

50

60

70

80

90

0-100 101-200 201-300 301-400 401-500 >500

NU

MBER

OF C

IOS

TOTAL TWEETS PER YEAR

2012-2013* 2013-2014*

Three Year ActivityCIOs are progressively becoming more active on Twitter

Top Posting CIOs Saldana, Stanley, Lawler and Chou each tweeted significantly more than the other CIOs

0 500 1000 1500 2000 2500 3000 3500

Sue Schade

Dr. Michael…

Paul Fu, Jr.

Richard Corbridge

Rich Lamberti

Christoph Wild*

David Chou*

Mark Lawler*

Dirk Stanley, MD…

Luis Saldana*

Number of Tweets per Year

TOP POSTING CIOS


TOP HANDLES

16. Wen Dombrowski MD17. NYTimes Health18. Harvard Biz Review19. Cerner20. WSJ Health News21. TechCrunch22. TED Talks23. EMR, EHR and HIT 24. HHS.gov25. iHealthBeat.org26. NPR Health News27. Health Affairs28. FierceHealthIT29. RWJF_Live30. Marc Chasin, M.D.

1. HIMSS2. ONC3. Healthcare IT News4. Farzad Mostashari5. TEDMED6. Atul Gawande7. Eric Topol8. CHIME9. John Halamka10. Kevin Pho, M.D.11. HIStalk12. CNN Breaking News13. Bill Gates14. Modern Healthcare15. Brian Ahier

46. NIH47. WSJ48. GarryChoy49. healthsystemCIO50. ClevelandClinic

31. nytimes32. CDCgov33. GovHIT34. CMSGov35. sgschade36. NEJM37. KBDeSalvo38. WSJhealthblog39. MayoClinic40. HealthLeaders41. HarvardHealth42. TheEconomist43. HCInformatics44. CDC_eHealth45. CIOonline

Top Handles CIOs are Following

TOP HANDLES

16. The HJC17. HealthITSecurity.com18. Blue Cirrus19. Scott Mace20. Veracode21. Sebrio Consulting22. Stephanie Speth23. Brad Justus24. Melanie Hilliard25. EMR, EHR, and HIT 26. Lincoln M. Quinton27. Aditi Technologies28. Amit Dhabalia29. Ray Beauchamp30. Reed Smith

1. EMC healthcare2. Cerner3. Apptio4. Garry Choy, MD MBA5. Erica Carnevale6. Kirby Partners7. Wen Dombroski MD8. Sue Schade9. Porter Research10. The HCI Group11. PatientSafeSolutions12. Rodney Hickman13. FierceHealthIT14. Jennifer Dennard15. Chris Duffey

46. Dimensional Insight47. Fred Bazzoli48. CHIME49. Joe Lavelle50. Kate Huvane Gamble

31. Bill Bunting32. Innovation HealthJam33. Thebesian Veins34. CIOWaterCooler35. Gienna Shaw36. Luis Saldana37. Streamline Health38. Erin McCann39. GreenPages40. MicroBloggingMD41. David Raths42. Sherry Reynolds43. Richard Vaughn MD44. Dapasoft45. Perficient Health IT

Top Handles Following CIOs

MOST MENTIONED CIOS

16. Lydia Lee17. Neda Ratanawongsa18. Ralph Johnson19. Anna Turman20. Karim Jessa21. Damian Borbolla22. Aurelia Boyer23. Chris Longhurst24. Dr. Albert S. Chan25. Rebecca Smith26. Russ Cucina, MD27. Dr Sam Barrell28. Rich Lamberti29. Tom Janzen30. Sergio García Prado

1. John Halamka2. Edward Marx3. Luis Saldana4. Sue Schade5. David Chou6. Russell P. Branzell7. Dirk Stanley, MD MPH8. C.T. Lin MD9. Shafiq Rab10.Will Weider11.Tim Stettheimer12.Peter Fleischut, MD13.Paul Fu, Jr.14.Richard Corbridge15.Steve Huffman

46. Vikram Kumar MD MBA47. Jan A. Hazelzet48. Phil Fasano49. Jenson Wong50. Matthew Upton

31. Wivoda Rural HIT32. Bill Russell33. Christoph Wild34. Robert Underwood, MD35. Ron Riesenbach36. Stephen Abraham37. Lee Davis38. Mark Lawler39. John Santopietro MD40. Nick Hopkinson41. keith jennings42. Rajiv Pramanik43. Jason Cecil44. Mark Hayes45. Joel L. Vengco

Most Mentioned CIOs by fellow CIOsHalamka, Marx and Saldana were mentioned in the context of being quoted, with news sharing, and questions

29

30

30

31

32

33

36

44

46

57

0 10 20 30 40 50 60

NPR

Wired

Huffington Post

CNN

Healthcare IT News

Harvard Business Review

Washington Post

Forbes

Wall Street Journal

New York Times

Total CIOsTweets Collected between 3/24/14 –3/24/15

TOP LINKED DOMAINS

Most-Linked DomainsCIOs are sharing information from the New York Times and the Wall Street Journal

N=40,902

26

29

30

30

31

33

36

44

46

57

0 10 20 30 40 50 60

The Guardian

NPR

Wired

Huffington Post

CNN

Harvard Business Review

Washington Post

Forbes

Wall Street Journal

New York Times


TOP LINKED NEWS

N=40,902

Most-Linked Business Media SitesTop shared articles cover a variety of topics, mainly healthcare and tech, enterprise and tech, and mobile

13

16

17

17

17

17

18

21

23

32

0 5 10 15 20 25 30 35

HIStalk2

HealthIT.gov

InformationWeek

HIT Consultant

Healthcare Informatics

CIO.com

iHealthBeat

Becker's Hospital Review

FierceHealthIT

Healthcare IT News


TOP LINKED TRADE MEDIA

Most-Linked Trade MediaCIOs share industry specific news from Healthcare IT News and FierceHealthIT

N=40,902

6

7

7

7

8

12

13

20

0 5 10 15 20 25

Brain Pickings

The Incidental Economist

EMR & EHR

EMR & HIPAA

Gates Notes

The Health Care Blog

HIStalk

KevinMD


TOP LINKED BLOGS

Most-Linked BlogsKevinMD was shared the most with top articles discussing with personal health and healthcare tech

N=40,902

1

3

9

13

18

22

29

63

0 10 20 30 40 50 60 70

TwitPic

Kickstarter

Vine

Slideshare

LinkedIn

Instagram

Facebook

YouTube


TOP LINKED SOCIAL MEDIA SITES

N=40,902

Most-Linked Social Media SitesCIOs are linking to YouTube and Facebook

Trending Hashtags

TOP HANDLES

16. SocialMedia17. Cancer18. EHRs19. HCLDR20. eHealth21. MedEd22. Technology23. EMR24. HIE25. Interoperability26. Mobile27. ONC201528. Informatics29. CHIME1430. Telemedicine

1. EHR2. mHealth3. Innovation4. BigData5. Ebola6. HITsm7. CIO8. Leadership9. PatientEngagement10. HCSM11. DigitalHealth12. ICD-1013. MeaningfulUse14. MentalHealth15. Data

46. Autism47. GartnerSym48. CXOtalk49. Military50. STEM

31. Tech32. CIOs33. HIMSS1534. ACA35. EpicUGM36. PTsafety37. PublicHealth38. NHITweek39. AMIA201440. Cloud41. PrimaryCare42. CMIO43. NHS44. Veterans45. Foamed

Top Relevant Hashtags by CIOsEHR, mHealth, and Innovation are leading the pack

0% 50% 100% 150% 200% 250%

Cloud

BigData

SocialMedia

DigitalHealth

PatientEngagem…

Data

HITsm

Leadership

Innovation

*Periods: Mar 2013 - Mar 2014 and Mar 2014 –Mar 2015

PERCENTAGE GROWTH

Percentage Growth in Top Relevant Hashtags by CIOs – Year to YearMental health and innovation showed the largest increase in mentions over the past two years

Top Companies

17

18

24

45

57

0 10 20 30 40 50 60

Samsung

IBM

Microsoft

Apple

Google


Top Companies by KeywordGoogle and Apple were often mentioned because of their link to healthcare tech and healthcare apps

TOP COMPANIES BY UNIQUE CIO MENTIONS


MENTIONS AND SENTIMENT OF EHR VENDORS

0

5

10

15

20

25

30

35

Num

ber

of

CIO

s

Positive Neutral Negative

Mentions of EHR VendorsEpic was mentioned frequently because of their conference, Epic UGM, and their partnership with Apple

0

2

4

6

8

10

12

Num

ber

of

Menti

ons


COMPANIES MENTIONED WITH SECURITY

Top Companies Mentioned with #SecurityMentions for Apple and Anthem picked up following security breaches for both companies

0

2

4

6

8

10

12

14

16

18

Num

ber

of

Menti

ons


COMPANIES MENTIONED WITH MHEALTH

Top Companies Mentioned with #mHealthApple’s ResearchKit and HealthKit dominated the mHealth conversation

0

1

2

3

4

5

6

7

Num

ber

of

Menti

ons


COMPANIES MENTIONED WITH BIGDATA

Top Companies Mentioned with #BigDataCompanies were often mentioned for how they were incorporating big data into their businesses

Appendix

10

11

11

11

11

14

15

15

20

28

0 5 10 15 20 25 30

Damian Borbolla

Louis Krenn MD

David Chou

Shafiq Rab

Robert Whitcomb

Steve Huffman

Edward Marx

Dirk Stanley, MD MPH

Luis Saldana

Sue Schade

CIO FollowsTweets Collected between 3/24/14 –3/24/15

TOP CIOS FOLLOWING CIOS

Appendix - CIOs Following CIOsSue Schade and Luis Saldana follow the most CIOs

11

13

13

14

15

16

19

19

24

37

0 5 10 15 20 25 30 35 40

Tim Stettheimer

Russell P. Branzell

Dirk Stanley, MD MPH

David Chou

Luis Saldana

Edward Marx

Steve Huffman

Will Weider

Sue Schade

John Halamka

CIO FollowersTweets Collected between 3/24/14 –3/24/15

TOP FOLLOWED CIOS

Appendix - CIOs Followed by other CIOsJohn Halamka and Sue Schade are the top followed CIOs by other CIOs

51

59

Tablet

s

Phone

s

SHARE OF VOICE

66%

34%

Phones Tablets

N=788

MENTIONS BY UNIQUE CIOs

Appendix - Mentions of DevicesPhones were more the more popular device with a larger SOV and more unique CIO mentions

N=40,902Tweets Collected between 3/24/14 –3/24/15


Number of Unique CIOs: 3Total RTs: 6

Appendix - Most RTTop RTs were centered around tech, business management, and cybersecurity


MOST RETWEETED CONTENT




N=40,902