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E-health means participatory health: How social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements Kathleen Gray 16 April 2015 Eastern Disability Services Network Technology and Social Media Forum Maroondah Federation Estate, Ringwood.

E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

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Page 1: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

E-health means participatory health:

How social, mobile, wearable and ambient

technologies are raising consumer expectations

and supporting new social movements

Kathleen Gray

16 April 2015

Eastern Disability Services Network

Technology and Social Media Forum

Maroondah Federation Estate, Ringwood.

Page 2: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Ehealth - makes me think of…

Telehealth incentives, pilots, rebates?

MyPHR, formerly known as PCEHR?

Australia’s infrastructure: NEHTA & AMT, DCM, HI, NASH, SNOMED-CT-AU?

Why e-health is so hard. Enrico Coiera. Med J Aust 2013; 198 (4): 178-179 ?

The World Health Organization’s ehealth strategy is now 10 years old…

Page 3: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Telehealth under Medicare – not the pink bits,

and at least 15km of road between patient & specialist

Page 4: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

PCEHR – still more questions than answers

Pearce, C., & Bainbridge, M. (2014). A personally controlled electronic health record for Australia. JAMIA amiajnl-2013.

Ten things:

1. How is it different to what I have now?

2. What information will be included?

3. What is a Shared Health Summary?

4. Who can see my MBS & PBS details?

5. Why can’t I see my Pathology and Diagnostic Imaging reports?

6. How can I see info about my medications prescribed and dispensed?

7. Who can see my contact number and what is it for?

8. Who will see information entered via the Child Development function?

9. Can I remove documents?

10. What happens to the information if I stop using my eHealth record?

Page 5: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Dave deBronkart :

• a horror story of bungled medical records on a diagnosis of terminal illness; a happy ending in which he demanded a more active role in his care and saved his own life

• started a social movement of networked patients aiming to open up clinical care and clinical research

• http://e-patients.net

• http://participatorymedicine.org

A broader view of ehealth > the rise of the e-patient

Page 6: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Other heroes of participatory health include….

Page 7: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Internet => power to the people whose health it is…

Jan

2015

Page 8: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Technology enabled participatory health –

anyone can play, everyone wins, right?

Bornkessel’s networked model for patient centred care Curr Cardiol Rep 16:504, 2014

Page 9: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Disability

Many examples in today’s talk use the

language of health / disease broadly.

BUT

Technology-enabled participatory health

practices among individuals with

disabilities - and research into this area -

are widening…

Ellis, K., & Goggin, G. (2015). Disability media participation: Opportunities, obstacles and politics. Media

International Australia, Incorporating Culture & Policy, 154 :78-88.

Knight, E., Werstine, R. J., Rasmussen-Pennington, D. M., Fitzsimmons, D., & Petrella, R. J. (2015). Physical

Therapy 2.0: leveraging social media to engage patients in rehabilitation and health promotion. Physical

Therapy, 95(3), 389-396.

Zhao, Q., Tu, D., Xu, S., Shao, H., & Meng, Q. (2014, November). Natural human-robot interaction for elderly

and disabled healthcare application. In Bioinformatics and Biomedicine (BIBM), 2014 IEEE International

Conference on (pp. 39-44). IEEE.

Page 10: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Technology-enabled participatory health:

what does it look like in practice?

1. Smart search aids for health information

2. See a clinician 24/7

3. Open my clinicians’ notes about me

4. Shareable health decision-making tools

5. A patient portal to my health service

6. Personal health records that I control

7. Health apps on my mobile phone

8. Self-track using wearable devices and apps

9. Access a personal wellness dashboard

10. Swap health stories in peer-to-peer networks

11. Donate test results for crowdsourced research

12. Let sensors everywhere monitor everything about your health

13. Influence the design of health services & health research

+ a few things to think about before you try this at home….

Page 11: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Smart search aids

• 1 in 20 Google searches is health related.

• In 2015, when you ask Google about common health conditions, in some countries you’ll start getting relevant

medical facts right up front via its Knowledge Graph search algorithm (in partnership with the Mayo Clinic)

• For example, typical symptoms and treatments, as well as details on how common the condition is—whether

it’s critical, if it’s contagious, what ages it affects, and more.

• For some conditions you’ll also see high-quality illustrations from licensed medical illustrators.

• Basic info from Google may make it easier to do more research on the web, or know what to ask your doctor.

Page 12: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

“The patient will see you now”

– an example of the new telehelath

Page 13: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

“Gimme my damn data”

Doctors’ notes viewable by patients

US experience with doctors and patients sharing clinical notes BMJ 2015; 350: g7785 (10 February 2015)

Page 14: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

“Nothing about me without me”

Decision-support tools for patients

• Studies show that patients have a higher level of satisfaction with the care received and decisions made.

• An A to Z Inventory of Patient Decision Aids, contains up-to-date and available decision aids that meet minimum medical criteria : https://decisionaid.ohri.ca/AZinvent.php

Page 15: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Patient portals

Viewing laboratory results = portal function commonly used by patients internationally

Most portals provide links to trusted consumer educational resources from all aspects of data (e.g.web links from each diagnosis or each laboratory test).

RNZGP Patient Portal Expert Advisory

Group. Dec 2014. Patient access … via patient portals.

• http://ithealthboard.health.nz/system/files/documents/pages/2014_rnzcgp_patient_portals_-_guidance_for_phos_and_general_practice.pdf

Page 16: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Consumer choice in personal health records

www.myphr.com/resources/choose.aspx

“Microsoft HealthVault is truly a wonderful service for long-term health management, and a PCMag Editors' Choice.

Its ability to import data from medical devices, health apps, and consumer health gadgets lets it do a lot of the heavy lifting in the background, without ever asking you to micromanage it.

I love that healthcare providers can email documents right into your account in a secure way.

And anyone managing a family's health needs will find it an excellent service for keeping track of all kinds of records.

Set up an account now, connect a few apps and devices that you use, and return to it every so often to update information that isn't automatically added.”

Duffy, J. Dec 19 2014 http://au.pcmag.com/personal-home-products/27026/review/microsoft-healthvault

Page 17: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Juniper Research 2013 said that by 2018 around the world there will be

100 million users of smartphone-based fitness and mhealth devices

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18

Self-tracking: Why would you?

curiosity, performance, control, healing, socialising Gimpel, H., Nißen, M., & Görlitz, R. (2013). Quantifying the Quantified Self: A Study on the Motivations of Patients to Track Their Own Health. Proceedings of . ICIS 2013. AISEL

Image source: http://www.phonearena.com/news/Credit-Suisse-is-bullish-on-wearable-tech_id43206

Page 19: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Personal health data analytics and dashboards

Page 20: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

“Self-knowledge through numbers”

www.quantifiedself.com

Page 21: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

New social movements

• The Quantified-Self movement was first developed in

Page 22: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements
Page 23: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Introduction

Page 24: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

A public database of diagnostic reports

Page 25: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Citizen science is doing some interesting things to

research models

Page 26: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

The Apple

ResearchKit

released this week

– makes it easy for

research to use the

tools built into your

iPhone / iWatch

– more data,

in more naturalistic

settings, than ever

before

“Now anyone with an

iPhone could

contribute to projects

such as Parkinson’s

disease research.”

Page 27: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Sensors are everywhere http://theconversation.com/is-googles-project-to-monitor-healthy-people-just-a-bit-creepy-29875

• Google's experimental Google X wing

‘Project Baseline Study’

• Aim: draw genetic and molecular data from

large numbers of people, to create a picture

of a person in perfect health, as a baseline

for [….].

• By using Google's computational power to

identify "biomarkers" in the data that could

help people stave off or avoid health issues

• Mid-2014 began harvesting anonymous

genetic and molecular information from 175

volunteers using wearable technology,

• Late 2014 announced a plan to use magnetic

nanoparticles to monitor for signs of cancer

and other diseases

• >Swallow a smart pill, call it to find out what it

‘saw’ , pool the data and look for patterns

• Owano, N. 31 January 2015

http://phys.org/news/2015-01-google-eyes-

nanoparticle-platform-health.html

http://ipnationblog.com

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Sensors help with

home health

http://www.wordstream.com/blog/ws/2015/01/09/the-internet-of-things

http://www.forbes.com/sites/sap/2014/11/20/internet-of-things-how-will-it-work/ http://www.innovationiseverywhere.com/brics-series-4-picooc-internet-things-made-china/

http://www.slideshare.net/gdolin/connected-personalobjects-planningness2012

Bodine, C., Helal, S., Gu, T., & Mokhtari, M. (Eds.). (2015). Smart Homes and Health Telematics: 12th

International Conference, ICOST 2014, Denver, CO, USA, June 25-27, 2014, Revised Selected Papers

(Vol. 8456). Springer.

Page 29: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Technology enabled participatory health starts to

change the direction of health research

Page 31: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Changing health care and health research this way is a challenge for those who

manage health data and health information Health 2050: The Realization of Personalized Medicine through Crowdsourcing, the Quantified Self, and the

Participatory Biocitizen M. Swan, J. Pers. Med. 2012, 2, 93-118

Page 32: E-health means participatory health: how social, mobile, wearable and ambient technologies are raising consumer expectations and supporting new social movements

Societal challenges too! “The use in research of personal fitness or health

data shared on social network raises both scientific and ethical concerns.”

Weigmann, K. (2014). Health research 2.0. EMBO reports, 15(3), 223-226

• “beyond contribution of genetic and phenotypic information, it is questionable that participants would truly be directing research. They did not have a say in the contours of the research or selection of the investigators who would conduct the studies. …The power to make all these decisions remained in the hands of the research sponsor (in this case, 23andMe and its partners). … it is unclear whether this

approach to genetic research is truly democratizing, or is simply an illusion of collective production.”

Koch, Valerie Gutmann. "PGTandMe: social networking-based genetic testing and the evolving research model." Health Matrix 22 (2012): 33.

• “no means of verifying the validity of data uploaded by users … impossible to verify whether users who have uploaded data are actually the sources of that data. This opens the venue to potentially malicious usage, as genotypings from strangers can be uploaded, as well as

misinformation about phenotypes can be entered. … users need to be aware of the potential of re-identification through providing metadata along with their genetic information and the genetic discrimination that could follow.”

Greshake, Bastian, et al. "openSNP–A Crowdsourced Web Resource for Personal Genomics." PloS one 9.3 (2014): e89204.

• “generally healthy people have internalised the notion of the ‘new public health’ and accepted the imperative of personal health responsibility. On the one hand, this bodes well for healthy individuals…. On the other hand, our findings may indicate that other factors,

such as social determinants of health, are ignored in health promotion efforts and that those who cannot manage their own health may fall further behind.”

MacGregor, J. C., & Wathen, C. N. (2014). 'My health is not a job': a qualitative exploration of personal health management and imperatives of the 'new public health'. BMC public health, 14(1), 726.

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Who is ready for this?

E-health literacy, readiness, access and trust need more work.

Who needs to do this work?

• patients and clients in the healthcare systems

• members and clients of health consumer groups

• practising and future clinicians in all professions

• health service managers and IT managers

• health planners and policy-makers

• biomedical researchers and funders of health research, including taxpayers

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Things to think about before you try this at home

Data creation – confidence in data, caution in interpretation

Data custodianship – who owns it? who cares?

Data curation – maintaining structures, applying standards

Data clouds – from connected information to collective intelligence?

Daly, A. (2015). The Law and Ethics of ‘Self Quantified‘ Health Information: An Australian Perspective. International Data Privacy

Law (2015, Forthcoming).

Kamel Boulos, M., Brewer, A., Karimkhani, C., Buller, D., & Dellavalle, R. (2014) Mobile medical and health apps: state of the art,

concerns, regulatory control and certification. Online Journal of Public Health nformatics,5.

http://ojphi.org/ojs/index.php/ojphi/article/view/4814

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© Copyright The University of Melbourne 2015

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