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Revolutionary Healthcare Information Technology
CHIME “2020” Vision
“Exceptional Leaders Transforming Healthcare”
CHIME “2020” Vision
“Exceptional Leaders Transforming Healthcare”
Revolutionizing
Healthcare 2016: The Perfect Storm
Care Improvement Process
Status Quo – Fee for Service
Wellness Care
Quality Care
Managed Care
Value Care
What’s Important to the C-Suite?
American College of Healthcare Executives Top Issues Confronting Hospitals: 2015
Issue 2015 2014 2013Financial challenges 3.2 2.5 2.4
Patient safety and quality 4.2 4.7 4.9
Governmental mandates 4.5 4.6 4.9Personnel shortages 5.1 7.4 8.0Patient satisfaction 5.3 5.9 5.9Physician-hospital relations 5.7 5.9 6.0Access to Care 6.2 5.5 5.6Population health management 6.3 6.8 7.6
Technology 7.1 7.3 7.9
Gartner’s Top 10 Technology Trends, 2015 The Generation 3 EHRAnd then there’s…. Computing Everything The Internet of Things 3D Printing Advanced, Pervasive and Invisible Analytics Context-Rich Systems Smart Machines Cloud/Client Computing Software-Defined Applications and Infrastructure Web-Scale IT Risk-Based Security and Self-Protection
8
Eleven
The Healthcare CIO/HIT Leader:
From Crawling to Walking Upright, to Carrying the Organization
Knowledge Purveyor
Technology Interpreter
Process VisionaryProcess Consultant
Financial AnalystChange Agent
EducatorLobbyist
Service BrokerProject Advisor
Venture CapitalistCustomer Service
InnovatorEconomist
Risk ManagerPolitical Visionary
Application Purveyor
Vendor Manager Project ManagerAsset Manager
Problem ManagerSkill Manager
Process Navigator
An Advisor role A Driver role
Tech Manager
A Supportive role
CIO 1.0 CIO 2.0CIO 1.5
An Enabler role
IT Operations
+ ++
Building Blocks of HIT 2.0
• Healthcare Information Exchange
• Certified Electronic Health Record
• Patient Portals• Data Warehouse• Business Intelligence• Complete Data
Integration
• Data Analytics• World-class IT Team• Unified
Communications• ACO System• Population Health
System• Document
Management• Image Management
CIO/HIT 3.0:The Transformational
Leader
CIO/HIT 3.0• Operational Management (2.0)• Senior Management Leadership
(Strategic)• Change Leadership• Innovation• Talent Management• Information Governance/Knowledge
Management• Relationship Management
versus
Evolution:gradual development of something, especially from a single to a more complex form.
Revolution: fundamental change in a way of thinking about or visualizing something.
EVOLUTION REVOLUTIONvs.
Storage
14
Cell Service
15
4G … 1400-fold faster5G … 100X faster than 4G (Download movies in second vs minutes) by 2020
Blank Canvas
Tomorrow’s Healthcare ITEnvironment
Healthcare Value = HIT Value
HealthcareValue ˭ Dollars
Spent
Patient Outcomes &
Revenue Enhancement
Adapted from Value Measurement for Healthcare, Harvard Business School Executive Education
˭IT/Informatics
Value
Care Improvement Process
Status Quo – Fee for Service
Wellness Care
Quality Care
Managed Care
Value Care
Care Improvement Process
Status Quo – Fee for Service
Wellness Care
Quality Care
Managed Care
Value Care
Thank You
Welcome to the Revolution
