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Power Points for EMS Education
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Barry Kidd 2010Barry Kidd 2010 11
CRISIS CRISIS INTERVENTIONINTERVENTION
Barry Kidd 2010Barry Kidd 2010 22
DEFINITION
A crisis is an overwhelming reaction to a threatening situation in which a person’s usual problem solving strategies fail to resolve the situation resulting in a state of disequilibrium.
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TYPES OF CRISISTYPES OF CRISIS
Developmental (Maturational) Crisis- Developmental (Maturational) Crisis- predicted times of stress in predicted times of stress in everyone’s life which occurs in everyone’s life which occurs in response to a transition from one response to a transition from one stage to another in the life cycle.stage to another in the life cycle.
Barry Kidd 2010Barry Kidd 2010 44
TYPES OF CRISISTYPES OF CRISIS(Continuation(Continuation))
Situational Crisis- occurs in response to Situational Crisis- occurs in response to a sudden unexpected event in a a sudden unexpected event in a person’s life. The critical life events person’s life. The critical life events revolve around experiences of grief revolve around experiences of grief and loss. For example loss of a job, and loss. For example loss of a job, divorce, abortion, death of a love one, divorce, abortion, death of a love one, severe physical or mental illness, etc.severe physical or mental illness, etc.
Barry Kidd 2010Barry Kidd 2010 55
TYPES OF CRISISTYPES OF CRISIS(Continuation)(Continuation)
Adventitious Crisis- are not part of Adventitious Crisis- are not part of
everyday life. They are unplanned and everyday life. They are unplanned and accidental resulting in traumatic accidental resulting in traumatic experiences. Such as…experiences. Such as… Natural disasters.. hurricanes, flood, fire, Natural disasters.. hurricanes, flood, fire,
earthquake, etc…earthquake, etc… National disasters.. war, riots, etc…National disasters.. war, riots, etc… Crime of violence.. Child abuse, rape, Crime of violence.. Child abuse, rape,
assault, bombing in crowded areas, etc… assault, bombing in crowded areas, etc…
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CRISIS INTERVENTION CRISIS INTERVENTION GENERAL OVERVIEWGENERAL OVERVIEW
Crisis….Crisis…. Occurs in everyoneOccurs in everyone Not necessarily pathological, may Not necessarily pathological, may
encourage growth and changeencourage growth and change Time limited to a brief period, 4-6 Time limited to a brief period, 4-6
weeks except deathweeks except death A person’s perception determines A person’s perception determines
the crisisthe crisis
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CRISIS INTERVENTIONCRISIS INTERVENTIONBALANCING FACTORSBALANCING FACTORS
Crisis- good outcomeCrisis- good outcome1.1. Perception of Perception of
event realisticevent realistic2.2. Situational Situational
support adequatesupport adequate3.3. Coping Coping
mechanism mechanism adequateadequate
No crisisNo crisis
Crisis- developmentCrisis- development1.1. Perception of event Perception of event
distorteddistorted2.2. Situational support Situational support
inadequateinadequate3.3. Coping Coping
mechanisms mechanisms inadequateinadequate
CrisisCrisis
Barry Kidd 2010Barry Kidd 2010 88
PHASES OF CRISISPHASES OF CRISIS
STRESS ANXIETYUSUAL COPING MECHANISMS INEFFECTIVE
TRIAL & ERROR SOLUTIONS
SEVERE ANXIETY
PERSONALITY DISORGANIZATION (CRISIS)
OR
NEW PROBLEM- SOLVING SOLUTIONS AND SUPPORT
ANXIETY
PRE-CRISIS LEVEL OF FUNCTIONING
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CRISIS INTERVENTIONCRISIS INTERVENTION
ASSESSMENTASSESSMENTa.a. Perception of event: What happened that Perception of event: What happened that
prompted you to seek help?; How are you prompted you to seek help?; How are you feeling now?; etc.feeling now?; etc.
b.b. Coping mechanisms: Suicidal?; Plans?; What Coping mechanisms: Suicidal?; Plans?; What helps you feel better?; etc. helps you feel better?; etc.
c.c. Support systems: With whom do you live Support systems: With whom do you live with?; Who is available to help you?; Who is with?; Who is available to help you?; Who is most helpful?; etcmost helpful?; etc
d.d. Mental status, previous historyMental status, previous history
e.e. Identify client’s strengthsIdentify client’s strengths
f.f. Self-assessment: EMR’s feelings Self-assessment: EMR’s feelings
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CRISIS INTERVENTIONCRISIS INTERVENTION
EMR Diagnosis:EMR Diagnosis:1.1. Risk self directed violenceRisk self directed violence2.2. Chronic low self esteemChronic low self esteem3.3. HopelessnessHopelessness4.4. PowerlessnessPowerlessness5.5. Severe/Panic levels of anxietySevere/Panic levels of anxiety6.6. Disturbed thought processDisturbed thought process7.7. Sleep deprivationSleep deprivation
Barry Kidd 2010Barry Kidd 2010 1111
CRISIS INTERVENTIONCRISIS INTERVENTION
Planning and outcome identificationPlanning and outcome identification
1.1. Assist the patient in setting realistic Assist the patient in setting realistic goals to return to the pre-crisis level of goals to return to the pre-crisis level of functioningfunctioning
2.2. Establish desired outcome criteria for Establish desired outcome criteria for the patient using the problem solving the patient using the problem solving approach. approach.
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CRISIS INTERVENTIONCRISIS INTERVENTION
ImplementationImplementation
1.1. Assess for any suicidal/ homicidal thoughts or Assess for any suicidal/ homicidal thoughts or plans.plans.
2.2. Take initial steps to make the patient feel safe Take initial steps to make the patient feel safe and lower anxiety. and lower anxiety.
3.3. Safety- intervene to prevent violence- suicide/ Safety- intervene to prevent violence- suicide/ angry, aggressive patient. angry, aggressive patient.
4.4. Listen attentively and encourage the patient to Listen attentively and encourage the patient to discuss the crisis situation. Facilitate the discuss the crisis situation. Facilitate the verbalization of thoughts and feelings.verbalization of thoughts and feelings.
5.5. Creative and directive approach needed. Creative and directive approach needed. Initially the EMR/or other health care persons Initially the EMR/or other health care persons may make phone calls (arrange baby-sitters, may make phone calls (arrange baby-sitters, find shelters, contact social workers, etc.)find shelters, contact social workers, etc.)
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CRISIS INTERVENTION Con’tCRISIS INTERVENTION Con’t
6.6. Use problem solving approach.Use problem solving approach.7.7. Identify needed social support (with patient’s Identify needed social support (with patient’s
input) and mobilize the most needed first. input) and mobilize the most needed first. 8.8. Identify and work to increase needed coping Identify and work to increase needed coping
skills (problem solving, relaxation, skills (problem solving, relaxation, assertiveness, job training, newborn care, self-assertiveness, job training, newborn care, self-esteem).esteem).
9.9. Plan with patient interventions that are Plan with patient interventions that are acceptable to both.acceptable to both.
10.10. Evaluate plan and instruct patient with Evaluate plan and instruct patient with alternative plan if needed. alternative plan if needed.
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QUESTIONSQUESTIONS
Barry Kidd 2010Barry Kidd 2010 1515