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Non Violent Crisis Intervention. A Program Focusing on the Safe Management of Disruptive and Assaultive Behavior. Full Training/Adapted From the Crisis Prevention Institute/2013 cb/lw/D204/2013. Philosophy and Purpose. - PowerPoint PPT Presentation
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Non Violent Crisis Intervention A Program Focusing on the
Safe Management of Disruptive and Assaultive
Behavior
Full Training/Adapted From the Crisis Prevention Institute/2013cb/lw/D204/2013
Philosophy and Purpose
Care, Welfare, Safety and Security for you, your
colleagues and our students.
*Test Question
Two Ways a Student can Act Out
*Test Question
Crisis Development Model
1. Anxiety
Crisis Development Staff Attitude
______What causes you anxiety, how abou the person you live with
1.Supportive
Definitions
Crisis Development Model
2. Defensive 2. Directive
Crisis Development Staff Attitude
1. Anxiety 1. Supportive
_______Overwhelmed mom
Definitions
Crisis Development Model
3. Acting Out Person
Crisis Development Staff Attitude
1. Anxiety 1. Supportive2. Defensive 2. Directive
3. Non-Violent Physical Crisis Intervention
_______Pound Teacher/Doorframe
Definitions
*Test Question
Crisis Development Model
4. Tension Reduction
Crisis Development Staff Attitude1. Anxiety 1. Supportive2. Defensive 2. Directive3. Acting Out 3. Nonviolent
Physical Crisis Intervention
4. Therapeutic Rapport
Definitions
Crisis Development Model
1. Anxiety 2. Defensive 3. Acting Out Person
4. Tension Reduction
1. Supportive2. Directive3.Nonviolent Physical Crisis Intervention4. Therapeutic Rapport
*Test Question
Crisis Development Model for Teams Development Model for Teams
Nonverbal Behavior- Proxemics
Anxiety/Support
Nonverbal Behavior-Kinesics
Anxiety/Support
What’s the Non-Verbal Message
Anxiety/Support
What’s the Non-Verbal Message
Anxiety/Support
What’s the Non-Verbal Message
Anxiety/Support
Supportive Stance
Reasons:
Respectful
Non Threatening
Safe
*Test QuestionP. 8
Anxiety/Support
Paraverbal Communication
Tone
Volume
Cadence (rhythm and rate)____________
P. 8
Teacheres act justified, students are offended
Russell
Anxiety/Support
Verbal Escalation Continuum
2.
3.
4.
5. _______Toddler Story
Defensive/Directive
Verbal Escalation Continuum
1. Questioning
3.
4.
5.
Defensive/Directive
Mind the GapDefensive/Directive
Setting Limits
1. Simple & clear
2. Reasonable
3. Enforceable
Defensive/Directive
2. Refusal4
5. 1. Questioning
Verbal Escalation Continuum
Defensive/Directive
2. Refusal
2. Refusal
5. 1. Questioning
3. Release
Defensive/Directive
Verbal Escalation Continuum
2. Release
3. Release
1. Questioning
3. Release
4. Intimidation
Defensive/Directive
Verbal Escalation Continuum
*Test Question
Click Here: Verbal and Non-Verbal Escalation Models
Defensive/Directive
Verbal Intervention
Do’s
Stay Calm
Listen
Be mindful of communication limitations
Don’ts
Over-react
Send threatening messages (walkie talkies)
Communicate threats through setting limits
______p. 10
Empathic ListeningGive undivided attention
Nonjudgmental
Llisten carefully to what the person is saying (focus on feelings, not just facts)
Allow silence for reflection
Use restatement to clarify messages
P 10
Precipitating Factors
____________What’s happening in the lives of kidsP 11
Rational Detachment
________P 11What do you do to stay rationally detached
Intro to Integrated Experience
____________Review pg 7
*Test Question
Fear and Anxiety
p. 11Activity: Rate your fear
UnproductiveFreezing
Overreact physicallyOverreact
PsychologicallyInappropriate
responses
ProductiveIncrease
speed/strengthIncrease reaction
timeIncrease in
sensory awareness
Integrated Experience
Personal Safety Techniques
Strikes and Grabs
Defensive/Directive
Princples of Personal Safety
____________P 12No shame in running
Defensive/Directive
Control Dynamics
____________P. 17
Acting Out Person/Non-Violent Physical Crisis Intervention
Team Intervention
Team vs. Solo
Safer
Professional
LitigationP. 20 *Test Question
Acting Out Person/Non-Violent Physical Crisis Intervention
Team Leader
1. First 1 on scene (pre-designated)
2. Confidence & competence
3. Established rapport with students & staffp. 20
Acting Out Person/Non-Violent Physical Crisis Intervention
Team Leader Duties
Assess
Plan
Direct
Communicate with student
(one staff talking with student)P. 20
Acting Out Person/Non-Violent Physical Crisis Intervention
COPING Model
P. 22
Click Here: Lanyard Sized Coping Models
Tension Reduction/Therapeutic Rapport