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Changing Behaviours for a
Healthier Workforce in Singapore
Workplace is a key setting to influence Health
Behaviours, Engage Employees & Improve
Productivity Resident Population
Nearly 7in 10 are in the workforce
Local workers spend most of their waking hours at the workplace, with as many as 80% working longer than their
official hours
Source: MOM, 2016
Workplaces are high-potential touchpoints
Source: Morgan McKinley Working Hours Survey, 2014, Singapore
Source: Ministry of Health (2010), National Health Survey 2010, Singapore.
DiabetesHypertensio
nHigh
CholesterolObesity
DailySmoking
PhysicalActivity
Working Population 9.9% 23.5% 18.1% 11.0% 15.7% 15.7%
General Population 11.3% 23.5% 17.4% 10.8% 14.3% 19.0%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
Key Health Statistics among Working Population
Indicators where working population is worse off than gen. pop
Need to enable and support local workforce to stay healthy to remain employable
WHP can increase workers’ productivity
Workers with access to comprehensive WHP programmes have lower on-the-job productivity loss than those with weaker WHP programmes*.
Source: HPB Study, conducted among SHA2014 applicants
2
The 3 Ks to an impactful Workplace Health
Promotion (WHP) Programme
Know the
People
Know the
Business
Know the
Programme
Right Siting
Right Timing
Relevance
Know the People
Where is the best place to reach out to the target audience?
When is the right time to hold the programme?
What is important and specific to them?
Know the
PeopleCracking the code to impact the hard-to-reach sectors through the 3Rs
Right Siting Right Timing Relevant
Bringing healthcare to
non-conventional sites
E.g. Taxi service centres,
bus interchanges, office containers
5
Case Study: Bringing health programmes to
Drivers
Cracking the code to impact the hard-to-reach sectors through the 3Rs
Right Siting Right Timing Relevant
6
Window of opportunity during
monthly taxi servicing downtime of
3-5 hours
Conducting Health Screening for
Bus Captains at 4am to match
operational schedules
Know the
People
Case Study: Bringing health programmes to
Drivers
Right Siting Right Timing Relevant
Cutting up of taxi for ergonomics
training
Using relevant teaching tools to help
them understand better
Work-relatedE.g. Ergonomics, Fatigue Management
Age-relatedE.g. Chronic Disease Mgmt, Vision, Hearing
Establish a health check centre at major
taxi service centres
Personalised one-to-one coaching during
next taxi servicing
Case Study: Bringing health programmes to
DriversKnow the
People
Benefits achieved…Know
the
PeoplePre-post results show significant improvements in health
Of those with abnormal screening results
More than 50% were newly detected cases which would otherwise have gone undetected.
What makes an impactful Workplace
Health Promotion (WHP) Programme
Know the
People
Know the
Business
Know the
Programme
Know the Business
What is important to the stakeholders?
What are the value proposition??
How do we quantify and measure impact that are meaningful to them?
How do we align our deliverables with the stakeholders’ goals?
Case Study: Creating a Win-Win
partnership through Healthy Workplace
Ecosystem
Know the
Business
The Healthy Workplace Ecosystem (HWE)
leverages shared facilities and amenities
managed by developers to create a
supportive environment that makes healthy
living accessible for all workers in the vicinityThrough HWE, HPB aims to:
Know
the
Busine
ss
Measuring and building the Value
Proposition for Developers What is important to the land developers?• Providing value-add to their tenants through health programmes• Increasing tenant satisfaction (strengthens tenant retention)
Ecosystem increases tenant engagement and satisfaction
TENANT SATISFACTION
TENANT ENGAGEMENT
AWARENESS OF LANDLORD
*survey findings from Science Park and Techplace
Showcasing the health benefitsKnow the
Business
BEHAVIORAL IMPACT
HEALTH IMPACT
Know the
BusinessSince its launch in 2014, we have
grown from
1 to 32 ecosystemsWorking with over 16 landlords to create 32 Healthy Workplace Ecosystems at their properties
CLUSTERS
International Business Park
Changi Business Park
Aperia
Techlink
Science Park
TechPoint
TechPlace
e.g.
Reaching out to > 35,000 unique participants through
Healthy Workplace Ecocsystems
What makes an impactful Workplace
Health Promotion (WHP) Programme
Know the
People
Know the
Business
Know the
Programme
Know the
Programme
- How do we design our programme to be easy and attractive for workers to participate?
- How do we support our participants in sustaining their behaviour change?
- How do we measure the impact of our programme?
- How do we articulate the value proposition?
Planning Implementation Evaluation
Know the
Programm
e
6 Health Topics
Food Physical Activity Mental Well-Being
Chronic Disease Management
Communicable Diseases Smoking
Two important sources of help:
1) HealthHubwww.healthhub.com
Information on healthier living that can be shared with your colleagues
Workplace programmes that are offered by HPB
Know the
Programm
e
2) HPB Onlinewww.hpb.gov.sg/workplace
Know the
Programm
e
Examples of offerings on
HealthHub
Food
Physical Activity
Buying healthier ingredients
Increasing access to healthier meals
Tapping on National Steps Challenge
Regular Exercise Classes
Know the
Programm
e
Examples of offerings on HPB
Online
To be eligible for this scheme, your company must have either:• a group annual sales turnover of not
more than S$100 million or• a group employment of not more than
200 employees.
The SME Workplace Health Package will cover the following topics: • Chronic Disease Management• Mental Well-being• Active Living• Healthy Eating • Capacity building for
managers/supervisors
One last thing…
Support for your Business Excellence Framework- Fulfil Employees’ Health &
Satisfaction criterion in the BE Framework
Get recognised for your efforts in health promotion - Gain competitive edge in
attracting and retaining your people
- Seize the opportunity to benchmark your health promotion efforts with other companies
The End