13

Who we are and what we do at HealthSurveySolutions

Embed Size (px)

DESCRIPTION

Who we are and what we do at HealthSurveySolutions

Citation preview

Page 1: Who we are and what we do at HealthSurveySolutions
Page 2: Who we are and what we do at HealthSurveySolutions

 The road to successful questionnaire design

CREATIVITY AND VALIDITY

Page 3: Who we are and what we do at HealthSurveySolutions
Page 4: Who we are and what we do at HealthSurveySolutions
Page 5: Who we are and what we do at HealthSurveySolutions

ENHANCE YOUR QUESTIONNAIRE DESIGN WITH EXPERT ADVICE

Questionnaire Design

Consulting

Page 6: Who we are and what we do at HealthSurveySolutions

Copyright HealthSurveySolutions 2014

       7 tips for successful questionnaire design www.healthsurveysoulutions.com

START AT THE ENDUnderstand the BIG picture

Develop the structure

CHOOSE THE QUESTION

TYPE

Craft a good question

GET THE LAYOUT & SEQUENCING

RIGHT

PILOT & PERFECT THE QUESTIONNAIRE

Page 7: Who we are and what we do at HealthSurveySolutions

Questionnaire Design Checklist

Prior to writing the questionsIt’s tempting when developing a questionnaire to jump straight into writing the questions, but first there are some important things you must consider.

Some things to consider

• Why are you doing the survey? It is essential that the overall objectives of the patient survey are defined at the outset.

• What do you plan to do with the data collected?

• Who are your target population, will they have the information you want, is English their first language etc?

• How will you collect the information? Paper, web, is your target population able to use or has access to online sources?

WRITING THE QUESTIONS

When writing the questions you need to check for: Loaded or leading questions, phrases, or words Questions that are out of order and or biased   Mutually non-exclusive responses Vague or non-specific questions Jargon Double-barrelled questions Memory questions Readability Overall layout including: page breaks, skip/branch logic  etc.

Note: It is essential you have respondent input throughout the design, evaluation and testing of the questionnaire.

www.healthsurveysolutions.com

Understand the big picture

Choose the question

type

Craft a good

questionPilot and perfect

Page 8: Who we are and what we do at HealthSurveySolutions
Page 9: Who we are and what we do at HealthSurveySolutions

WHY YOUR HEALTH SURVEY

CAN FAIL 

www.healthsurveysolutions.com

Page 10: Who we are and what we do at HealthSurveySolutions

BEST PRACTICEIN

 QUESTIONNAIRE DESIGN

Take the

tutorial

Page 11: Who we are and what we do at HealthSurveySolutions

OU

R BL

OG

TECHNICALLY SPEAKING

QUESTIONNAIRE DESIGN

GUIDELINES

UPDATES

Page 12: Who we are and what we do at HealthSurveySolutions

OU

R BL

OG

TECHNICALLY SPEAKING

QUESTIONNAIRE DESIGN

GUIDELINES

UPDATES

Page 13: Who we are and what we do at HealthSurveySolutions

HealthSurveySolutionsDHP ResearchBarford RoadBloxhamBanburyOxfordshireOX15 4FFTelephone: +44 (0)1295 724233Email: [email protected]

BEST PRACTICE

CREATIVITY