Helping seniors and their families enjoy a better quality of life

WHAT CAN SENIOR HELPERS DO?

Create a care plan that is right for family’s

individual needs

Companion/Personal Care

Surgery Assistance

Peace of Mind Visits

Wellness Watch

Transition to Community

BASIC SERVICES

SPECIALIZED SERVICES*

Alzheimer’s/Dementia Care Senior Gems ® - unique to Senior Helpers, a new, innovative

approach to dementia care

Brainy Day Activity Program

Transition to Community Comprehensive set of services to manage move from home to long-

term care community

Wellness Watch Weekly call to gather health information

Two 1-hour visits per month

Monthly report to family

Non-obtrusive way to help senior remain independent

* See Appendix for more detail

SERVICE RATES

Companion Care $21-$23 per hour

Personal Care $22-$24 per hour

Live-In Services

(awake < 3 times): $215-$235 per day

Peace of Mind

(1hr min 5 days/wk): $40.00 per visit

OUR PROCESS

Schedule complimentary initial assessment at

senior’s home to discuss needs and formulate

care plan

If necessary, conduct a full nursing assessment

to document senior’s status and clarify care plan

Select the most appropriate caregiver – skill and

personality match - based on assessment

information, client and family approval

Establish service start date We follow-up with each client immediately after service begins and on a periodic basis to ensure service is delivered

as promised.

WHY SENIOR HELPERS?

We are Professional and Dependable We do what we say we will do, on time

Our service offerings target Quality of Life

We co-design our Care Plan with the client and family

One client/one caregiver (for single-shift assignments)

On-going monitoring and periodic spot inspections of each in-

service caregiver

We hire caring, trustworthy staff Caregivers are employees, not contractors

We only hire experienced Caregivers

All of our employees are fully screened, skill-assessed, personal

and employee reference checked, criminal background

checked, insured and bonded

In a high turnover industry, we strive for retention

Senior Helpers of Niles-Lincolnwood

3500 West Devon Avenue

Lincolnwood, IL 60712

847 679-7900

www.seniorhelpers.com/lincolnwood

Office Hours:

9:00am – 5:00pm

Staff on call 24/7

GENERAL INFORMATION

APPENDIX

ADDITIONAL INFORMATION

BASIC SERVICES

Companion Care Our basic level of care: our caregivers provide services such as companionship, meal planning

and preparation, light housekeeping, laundry, medication reminders and other general

assistance. Companion care can be provided for a minimum of 4 hours, 1 day per week up to

24 x 7.

Personal Care Our advanced level of care: our licensed caregivers provide basic companion care plus

assistance with the Activities of Daily Living (ADLs), such as bathing, dressing, grooming,

toileting, and ambulation assistance. These services are initially assessed and regularly

monitored by our Client Care Manager. Personal care can be provided for a minimum of 4

hours, 1 day per week up to 24 x 7.

Live-In Services Our caregivers are available to provide 24 hour coverage, provided they can sleep for 8 hours

per night and get appropriate breaks. Live-In care can be provided for a minimum of 2

consecutive days up to 7-days per week indefinitely.

Peace of Mind Our unique Peace of Mind Visit program is a 1-hour visit per day to help clients with, among

other things, bathing assistance, meal preparation, medication reminders, getting out of or into

bed, and “check-ins.” The Peace of Mind Visit can be provided from a minimum of 5 days per

week up to 7 days per week.

TRANSITION TO COMMUNITY

Personal and/or companion care to keep senior safe and

comfortable at home until transitioned to long-term care community

(from a few hours per day to 24x7 live-in care)

Visits to “New Community” to help senior make friends and become

familiar with the environment

Assist in keeping their house “show-ready”

Create “Life Story Journal” or more in-depth “Memory Journal”– help

senior create lasting keepsake to remember home and memories

made there

Organize for move*

Purge and donate extra “stuff”*

*Services provided by certified Senior Helpers affiliate

This service is offered for seniors who can no longer remain in their home and are transitioning to a

long-term care community

POST-TRANSITION SERVICES

This service can be offered as part of transition to new community or tailored for short-

term stay in hospital/rehabilitation center

Provide Companionship to senior during first few hours in new

environment

Assist senior during move-in phase

Help unpack in the new apartment

Organize and hang clothes / fold & place clothes in dresser

Organize closets/kitchen cabinets/medicine cabinet, etc…

Help acclimate senior to the new community

Review community layout with senior

Provide walking assistance as needed or simply a “walking partner”

WELLNESS WATCH

Provides peace of mind to the family with weekly check-in

call and monthly face-to-face meeting in senior’s home

Family receives monthly report evaluating home

environment, food and supplies, physical and mental

condition of the senior

Less intrusive visit for the senior resisting home care

Allows senior and family to “sample” services

Provides rapid response to seniors and families in urgent

need of care management or home care services

Provides access to helpful community resources for

seniors living at home

Great for seniors with families living out-of-town

SENIOR GEMS®

Senior Helpers and Teepa Snow have joined forces on a

revolutionary program called the Senior Gems®

Teepa is a dementia care and dementia education specialist with

over 30 years of experience in geriatrics

A certified Occupational Therapist,Teepa has a unique medical perspective on

how the brain controls our body and our behaviors, giving her the ability to

explain how dementia affects a person’s actions

She provides training and education for conferences, state healthcare provider

organizations, professional associations and caregiver programs and

organizations.

Teepa’s Gems classification system (based on the Allen Cognitive

Disability Theory) allows us to understand which stage of dementia

the person is experiencing so we can create the best plan and select

the best caregiver for that individual

Caregivers who are trained using Teepa’s approach can help

change resistance and refusals into participation and successful

interactions

CAREGIVER SCREENING

SSN Trace - confirms the validity of the SSN according the credit bureau records,

matches the applicant’s name to the SSN, and reveals aliases and addresses

associated with the SSN.

Multi-State Criminal Database Check - searches criminal records from over 44

states (sources include Departments of Corrections, Administrative Offices of the

Courts, and counties) and Sex Offender Registry information from all 50 states and the

District of Columbia.

County Criminal History Search - is a live search of real-time county or state

criminal records based on the applicant’s address history. This search reveals all

felonies, misdemeanors, and violations (where available) reported at the highest court

in the county (i.e. Superior, County and/or Municipal)

Sex Offender Registry Check - searches against state and federal sex offender

registries. Reported information includes name of the offender, offense classification

and the offender’s last known address and photos of the offender when available.

Motor Vehicle Record (MVR) Check - residential and commercial Motor Vehicle

Records for all 50 states plus the District of Columbia. Information reported can include

driving history information such as insurance lapses, license suspensions, revocations,

accidents, traffic violations, and unpaid, or unanswered summons.

WE ARE ALL AFFECTED

“There are only four kinds of people in this world.

Those who have been caregivers, those who are

caregivers, those who will be caregivers and those

who will need caregivers.”

Rosalynn Carter