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12/19/2014 Print Slides
https://www.brainshark.com/brainshark/brainshark.net/AppPresentation/PrintSlides.aspx?src=auth&pid=240966187 1/11
Answering Services – Emergency Message Management
12/19/2014 Print Slides
https://www.brainshark.com/brainshark/brainshark.net/AppPresentation/PrintSlides.aspx?src=auth&pid=240966187 2/11
Call 4 Health – Who We Are
Since 1996 Call 4 Health has been a leader in providing medically exclusive answeringservices. Our goal has always been to provide our clients with resultsdriven, customizedsolutions that are responsive, compassionate and efficient, 24 hours a day, 7 days a week,365 days a year. 2
12/19/2014 Print Slides
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Call 4 Health – Scope of Service
Call 4 Health’s telephone answering service can provide basic message taking, dispatching,and/or urgent call processing, making it a live answering service that is able to handlepatients with professional care. Courteous agents at our telephone answering service canprocess your patients' information and deliver it directly to you, using a variety of availabledelivery options including paging, text, email and voice mail. 3
12/19/2014 Print Slides
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Call 4 Health – Scope of Service
12/19/2014 Print Slides
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Call 4 Health Our Commitment to You
We realize that your calls are vital to the success of your business and they are vital to us aswell. Call 4 Health's agents treat your callers as if they were our own. Our goal is to makethem feel as though they have reached your front office, providing a seamless andtransparent answering service solution. 5
12/19/2014 Print Slides
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The Call 4 Health Difference
At Call 4 Health we believe that it is our agents that differentiate our answering services fromothers in the marketplace. Our professional agents are a key reason why you should chooseCall 4 Health as your complete medical answering service solution. 6
12/19/2014 Print Slides
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Call 4 Health – Our Process
Our agents can take messages, page your on call staff, follow your customized instructions,and will interact accordingly with your patients. …7
12/19/2014 Print Slides
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Call 4 Health – Our People
The people who handle your calls are the most important people to your business. They mustbe friendly, intelligent, articulate, and compassionate. They are charged with cultivating yourrelationship with your patients. That is a responsibility that we take very seriously. 9
12/19/2014 Print Slides
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Call 4 Health Our Screening and Training Process
We employ a stringent job screening and interview process for new hires, including a verbal,written and technical skills analysis. Upon completion of these tests, each candidate goesthrough an intense multiinterview process with the managers and HR trainers in the callcenter area before a final decision is reached. For custom programs, we will first profile theproper agent based on the needs of the program and then we will assign them from ourcurrent staff or hire additional agents to appropriately staff your program. 10
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Call 4 Health The Benefits of Making the Right Choice
12/19/2014 Print Slides
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Thank You
Thank you for viewing this brief presentation. If you would like to learn more please call BryanWeinstein of Call 4 Health at 8884227352 x 1550 or visit us on the web atwww.call4health.com.