the continuing journey to embed

the personalisation agenda within

social work education

Ali Gardner, Gill Phillips

Walk a mile in my shoes:

• MMU and Department of Health Putting People First

• E-learning module with S.C.I.E http://www.scie.org.uk/publications/elearning/person/index.asp

• Conferences/ workshops

• Book “Personalisation and Social Work”Learning Matters

• Module BA, MA and PQ

Personalisation and

social work education

Learning Matters Book

Due Jan 2011

• History legislation and policy guidance

• Empowering practice – link to social work values

• The process of personal / individual budgets

• Service user group – experience, data and future

developments

• Service user narrative

• Balancing rights and risks

• Preparation for practice – key roles

Module Content

• History of social welfare

• Definitions of social work

• Time line of legislation and policy (Bayeux Tapestry)

• Putting People First (each quadrant)

• Listening and learning from individuals and families

• Theories influencing personalisation agenda e.g. social model, person centered approaches, paternalism and citizenship

• Process of personalisation

Whose Shoes board game

• Self assessment, Resource Allocation, supporting planning and review

• Choice versus risk – Explore safeguarding issues

• Changing role of the social worker

• Understanding the market –working with and learning from providers

• Brokerage and support

Located half way through module

Facilitated by practitioners

Student feedback positive

Enjoyed different way of learning

Encouraged debate

Appreciated input from professionals

Felt challenged, confused about own experiences on placement

Felt empowered to go back to the work place

Whose Shoes?with students

Whose Shoes

Café style workshop

Missing component with students

– different perspectives

Regional workshop

Students, service users, carers, social

workers, providers, managers and academics

Venue very important

Cheap event

Very informal

Change –

how do we feel?

1 minute

– key words only!

Successful change….

� WIIFM?

� WIIFY?

� Need to engage people!

Background to the game

More creative approach to learning

Research into key issues

Empathy, perspectives … Whose Shoes? concept

160 real life scenarios – including Poet’s Corner

Creative approaches…….

Manchester Metropolitan University

Leicestershire County Council

Glasgow Social Care Providers Forum

Enable Scotland

Cardiff University

Newham Council……..and others!

These shoes are made for walking

A short music video

Inspired by Gill Phillips

£ The pound shop £….

- Thank you for coming today….

Copyright © Nutshell

Communications Ltd. All rights

reserved.

LAC (DH)(2008)1: Transforming adult social care

THE MARKET

LEADERSHIP &

MANAGEMENT

STAFF - TO

MAKE IT HAPPEN!

PEOPLE WHO HAVE

CHOICE & CONTROL!

Copyright © Nutshell Communications Ltd. All rights reserved.

Copyright © Nutshell

Communications Ltd. All rights

reserved.

Pick

up a

tile

Put

back

a tile

Copyright © Nutshell

Communications Ltd. All rights

reserved.

When a block of four is

complete, it is “safe”

- you don’t ever put these

tiles back

When you have a part-finished

block – you have to “put back”

How does it work?

We don’t know all the answers….

� Build trust and empathy…. relax

� Work together

� Promote understanding

� Harness creativity!

� Develop lasting solutions

Why does it work?...

……. relaxed

Why does it work?...

……. inclusive

Why does it work?....

…. safe to debate

Why does it work?...

…listening and learning

Why does it work?....

…. addresses real issues

Why does it work?....

…. working together

Why does it work?....

…’lightbulb’ moments

Networking

�Notes for facilitators

�On-going support and

advice – active network

Working across

boundaries

� Local authorities

� Health and care providers

� Universities and colleges

� Service users & carers

– Phoenix Support Group – Meet the

Dragon’s award!

People working together

Recognised as good practice

Whose Shoes? also featured in…..

� Community Care

magazine

� Department of Health

‘Communications toolkit’www.puttingpeoplefirst.org.uk/content.asp?contentid=453

Evaluation

• Research – Manchester Metropolitan

University

• Whose Shoes? network

• Customer survey

• Feedback from workshops

– including students

• Testimonials – website and DVDwww.nutshellcomms.co.uk/SubPage/testimonials.aspx

Way forward

• Learning Matters book

• International Interprofessional Health & Social Care Conference, Manchester 6th & 7th July 2010

• On-going joint work and research

• Case studies about Whose Shose? – including HEIs

• Further regional “real life” perspectives workshops