A Structured Analysis of Austrian Digital Identity for e-Government Services

Zhendong Ma, Regina Berglez, Arndt Bonitz, Reinhard Kreissl, Stefan Vogl, Lucie Langer, and Karl Srnec

4-6 December 2014, Hong Kong

Digital Identity eID

Paper identification

document

Digitalized

data

Public Sector

Private Sector

On the Internet, nobody knows you're a dog

identification, authentication, access control

Digital identity

Structured Analysis

Survey & Interview

SoA

Study Digital Identity 9.2013-8.2014

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Social Legal Organizational Technical

Austrian focus, EU context

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Methodology

Stakeholders

Project team

Experts

Requirements

elicitation

Literature

review

Questionnaire

&

Interview

Synthesize

&

analysis

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Country Inhabitants Issued Cards/eID

Estonia 1,300,000 ca. 1,020,000

Austria (card)

8,400,000

ca. 78,000

Austria (mobile

phone) ca. 170,000

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Legal Social Organizational Technical

Security LS

SS

OS TS

Acceptance LA

SA

OA TA

National/International

Dissemination

LND

(LID) X OID x

Value x SV OV TV

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Recommendations

1. Wide acceptance is only possible, if citizen, private and public sector all find

usage in eID

2. Legal and organizational frameworks, as well as technical solutions are

needed to foster identity federation

3. Flexible and independent eID solution is a building block for many online

activities

4. New regulations and practices need to be evaluated independently before

rollout

5. Gaps in legal framework need to be address (liability, responsibility, PbD

against misuse, revocation, implication of eIDAS)

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Thank you!

Questions?

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