Embed Size (px)
Citation preview
WELCOME!!!
What is a ComprehensiveCompetency-Based
Inservice Training System?
The PERFECT Training System
If you could create the perfect training system for child welfare….
What would it LOOK LIKE ?What would it DO ?
List its characteristics …
What We Want in Training When I need it – not 6 months later Appropriate for my knowledge/skill level Meets my unique learning needs Standardizes important elements of practice Is supported by evidence – not “flavor of the day” Equal access to everyone in organization Different delivery methods – not all classroom Don’t have to travel long distances to training Applied, relevant, want to use it tomorrow
Defining Characteristics
Operative word: system Mission: organizational change
to promote best practice Training is a management
intervention Training is comprehensive: all
staff, all training needs
Defining Characteristics
Training is the organization’s responsibility
Balances competing forces:Standardization/CentralizationIndividualization/Regional and
Local “Right people to the right training at
the right time”
Based on Principles
Adult learning
Organizational development
Social work
Comparing Competencies and Behavioral Indicators
Competencies: statements of prerequisite knowledge and skills to do a job
Behavioral Indicators: statements that describe performance of job activities
Organization must have both to be effective
Steps in the Development of A Competency-Based Training System
Define targets Job task analysis Formulate competencies Use universe of competencies to
drive system Individual Training Needs
Assessment Identify, adapt, develop curricula
Steps in the Development of A Competency-Based Training System
Recruit, approve, train trainers Develop training plan Train! Post-training coaching, skill
building Evaluate effectiveness of training
Who Are Our Targets? Caseworkers - Direct Service Staff Foster Caregivers Prospective/Current Adoptive
Parents Supervisors/Managers Executives Support Staff
Job-Task Analysis
What are people doing? What SHOULD they be doing?
A comment about “evidence-based” child welfare practice…..
Organization of Competencies
Core, specialized, related skills Topics, skill sets, competencies Levels of learning
Awareness Knowledge/Understanding Application to the job Skill Mastery
Evaluating Training
Evaluating effectiveness of training Formative Evaluation
Evaluating outcomes of trainingSummative Evaluation
Both Are Equally Important
Levels of Evaluation Learners’ perception of relevance &
effectiveness of training activity
Evaluate learners’ acquired knowledge and skills
Evaluate transfer of learning, use of new learning on the job
Evaluation of changes in outcomes for families and children
Evaluation Strategies By Level Perception of Effectiveness
Questionnaires, interviews, surveys Learning Knowledge and Skills
Pre and Post Testing, Observation of Performance
Transfer of Learning to JobObservation, Case Records, Supervisor Input
Outcomes for Children and FamiliesChanges in organizational outcomes
Must Build a Chain of Evidence
