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TAGUIG CITY UNIVERSITYGRADUATE SCHOOL
MANAGEMENT THEORY AND POLICYSummer, 2012
PUBLIC ADMINISTRATION AND IT’S ROLE IN THE
MODERN SOCIETY
WHAT IS
Communication is abstract and like other words, possesses multiple meaning (Dance and Carlson, 1976).
The goal of communication is to inform, persuade, motivate, and achieve mutual understanding between the sender and the target receiver.
•Intrapersonal•Interpersonal•Group •Public
FORMS OF COMMUNICATIO
N
•Verbal•Non-Verbal•Creative and Aesthetic •Symbols and Sign Language •Body Language •Body Posture and Physical Contact •Facial Expressions •Written and Visual
DEFINING PUBLIC
Public pertains to people, belonging to the people, relating to or affecting a nation, state or community, general body of mankind.(www.brainyquote.com)
In public relations and communication science, publics are groups of individuals and the public is the totality of groupings. (Wikipedia)
The name "public" originates with the Latin “populus” or “poplicus”, denotes mass population "the people" in association with some matter of common interest.
Public is a group of people who, in facing a similar problem, recognize it and organize themselves to address it. (John Dewey)
Non public (who have no problem), latent publics (who have a problem), aware publics (who recognize that they have a problem), and active publics(who do something about their problem (Grunig 1983)
Target publics are those publics whose involvement is necessary for achieving organization goals;
Intervening publics are opinion formers and mediators, who pass information to the target publics;
Influentials are publics where the target publics turn to for consultation, whose value judgments are influential upon how a target public will judge any public relations material.
MEANING OF ADMINISTRATIO
NAdministration can be defined as the universal process of organizing people and resources efficiently so as to direct activities toward common goals and objectives.
Organization and direction of human and
material resources to
achieve desired ends. (Pfiffner and Prethus)
A group activity which involves cooperation and coordination to achieve a direct goals and objectives.
A rational action, an endeavor to maximize the achievement of goals and objectives, by a group of human beings.
DEFINING PUBLIC ADMINISTRATION
Political Definitions of Public Administration
Public administration is what government does.
Political Definitions of Public Administration
Public administration is the totality of the working day activities of all the world’s bureaucrats – whether they are legal or illegal, competent or incompetent, decent or despicable.
Political Definitions of Public Administration
Public administration is both direct and indirect.
Political Definitions of Public Administration
Public administration is a phase in the policy-making cycle.
Political Definitions of Public Administration
Administration does not end with implementation because someone will always think it can be done better.
Political Definitions of Public Administration
Public administration is implementing the public interest.
Political Definitions of Public Administration
Public administration is doing collectively that which cannot be done so well individually.
Legal Definitions of Public Administration
•Public administration is what a state does; it is both created and bound by an instrument of the law.
Legal Definitions of Public Administration
Public administration is the law in action.
Legal Definitions of Public Administration
Public administration is regulation.
Legal Definitions of Public Administration
Public administration is the king’s largesse.
Legal Definitions of Public Administration
Public administration is theft.
Legal Definitions of Public Administration
•Public administration is what a state does; it is both created and bound by an instrument of the law.
Legal Definitions of Public Administration
•Public administration is what a state does; it is both created and bound by an instrument of the law.
Managerial Definitions of Public AdministrationPublic administration is so much a branch of management that many graduate schools of management (or business or administration) are divided into public and private – and now increasingly nonprofit – programs.
Managerial Definitions of Public AdministrationPublic administration is the executive function of government.
Managerial Definitions of Public AdministrationPublic administration is art, not science – or vice versa. Public administration is actually both.
Occupational Definitions of Public Administration
Public administration is idealism in action.
Public administration is an academic field.
The Evolution of Public Administration
Organization theory.Bureaucratic behavior.Personnel management.Public finance and budgeting.Policy analysis.Program evaluation.Administrative ethics.
THE NEED FOR PUBLIC ADMINISTRATION•Need for intervention by the State in the day-to-day activities of the citizens.
•Citizen’s life which does not come into contact with some government agency or the other.
THE NEED FOR PUBLIC ADMINISTRATIONThe national government and the State and the local governments should provide infrastructural facilities to meet the needs of the citizens. The points of contact between the citizens and the government have increased tremendously.
THE ROLE OF PUBLIC ADMINISTRATIONTo deal with the organization of government policies and program and the behavior of the officials.
THE ROLE OF PUBLIC ADMINISTRATIONTo analyze public policies and implement the policy that will benefit the people at large.
THE ROLE OF PUBLIC ADMINISTRATIONPeople’s assessment on public services can provide valuable information to improve the delivery of service.
THE ROLE OF PUBLIC ADMINISTRATIONPeople have direct experience in public service in terms of efficiency, adequacy, accessibility and reliability.
THE ROLE OF PUBLIC ADMINISTRATIONPeople can identify specific factors of service as problematic, and able to articulate the feed back through either appropriate government channels or the mass media.
THE ROLE OF PUBLIC ADMINISTRATION
Through people, the government can have the opportunity to investigate and resolve the problems, if they are real, or, if they are not to take step to change public opinion if the perceptions are based on misunderstanding.
DEVELOPMENTS
IN PUBLIC ADMINISTRATIO
N IN THE
PHILIPPINES (Francisco A. Magno,
2008)
OLD PUBLIC ADMINISTRATION•Large bureaucracy, slow, and inefficient•Low quality of civil service•Citizens unaware of their rights•Limited resources•Lack of capacity building for citizens and politicians•Excessive and overlapping rules and regulations•Weak performance and results-based management system•Lack of culture of competitiveness•State has strong monopoly position (excessive regulation)•Discrete information process (lack of transparency)•Poor accountability mechanisms
TOWARDS NEW PUBLIC MANAGEMENT•The citizen as customer is king•Transparency•Decentralized service delivery systems•Accountability through participation•Enhance the quality of public services through increased flexibility, effectiveness, and efficiency
ELEMENTS OF NEW PUBLIC MANAGEMENT (NPM)•Lean State•Separation of Decision-making Levels•Lean Management•New Service Attitude•New Model of Control
Windows for New Public Management (NPM)
Local Government Code of 1991- local autonomy law adopted decentralization as a development strategy; devolved power and authority to local government units.
Windows for New Public Management (NPM)The Local Government Code fosters the opportunity for reforms that allows for greater transparency, accountability and participation through the establishment of Local Special Bodies, including Local Development Councils.
Windows for New Public Management (NPM)
Performance incentives provided by LGU competitions, such as the Galing Pook Award, Local Government Leadership Award.
Windows for New Public Management (NPM)
Grants and technical assistance provided by donor agencies.
LOCAL GOVERNANCE INNOVATIONS
Environmental GovernanceDisaster PreparednessTransparency and AccountabilityConflict Management
LOCAL GOVERNANCE INNOVATIONS
Improving Delivery and Quality of Services (social welfare, health, and infrastructure)
LOCAL GOVERNANCE INNOVATIONS
Local Economic Development (improving opportunities for investment)E-Governance
LOCAL GOVERNANCE INNOVATIONS
Public-Private PartnershipsOutsourcingParticipatory Local Development PlanningMulti-Stakeholders Forum
LOCAL GOVERNANCE INNOVATIONS
Adoption of Local Citizens CharterEmploying LGU Watch (Budget Watch, Procurement Watch, PLG Watch, Participatory Auditing, Environment Watch)Benchmarking
LEADING and MANAGING contribute different things:
LEADING means enabling
others to face challenges and achieve results in complex conditions
MANAGING means organizing the
internal parts of the organization to implement systems and coordinate resources to produce reliable performance
INTEGRATE LEADING AND MANAGING PRACTICES
Scan
Face FocusChallenges
Plan
Align/Mobilize
Organize Achieve
Results
Implement
INSPIRING
MONITORING AND
EVALUATING
LEADERSHIP PRACTICES
SCANNING Identifying internal
and external conditions that influence desired results.
FOCUSING Directing attention
and efforts to priority challenges and actions.
ALIGNING AND MOBILIZING
Uniting and motivating internal and external stakeholders to commit resources to support desired results.
INSPIRING Creating a climate of commitment and continuous improvement.
INTEGRATE LEADING AND MANAGING PRACTICES
Scan
Face FocusChallenges
Plan
Align/Mobilize
Organize Achieve
Results
Implement
INSPIRING
MONITORING AND
EVALUATING
MANAGEMENT PRACTICES
PLANNING Preparing a set
of activities, timeline, and accountabilities to meet goals.
ORGANIZING Developing structures,
systems and processes to support the plan of action.
IMPLEMENTING Carrying out and
adapting the plan of action while coordinating related activities.
MONITORING AND EVALUATING
Observing, examiningand assessing progress
INTEGRATE LEADING AND MANAGING PRACTICES
Scan
Face FocusChallenges
Plan
Align/Mobilize
Organize Achieve
Results
Implement
INSPIRING
MONITORING AND
EVALUATING
Is there any question?
When a man assumes a
public trust he should
consider himself a
public property.
Thomas Jefferson
Reported by:
Bernard Yumang
Marilyn P. AllanigueMay 11, 2012