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Volunteering Conference 2016 Volunteering for future generations
Workshop DMaking a difference: now and in the future
Evaluating the impact of volunteering
Your name?
What attracted you to the session?
Your role and organisation?
SESSION 1
HOW and WHY voluntary organisations evidence OUTCOMES and IMPACT
The 7 goals of the Wellbeing Future Generations Act
Where everyone hasjobs and there is no poverty
Where we’re prepared for things like floods
Where everyone is healthier and are able to see the doctor when they need to
Where everyone has an equal chance whatever their background
Where Communities can live together happily
Where we have lots ofopportunities to dodifferent things andwhere lots of people can speak Welsh
Where we look after the Environment and think about other people around the World
‘To help us know whether we are making progress towards achieving the well-being goals, Welsh Ministers must set national indicators’
‘Ministers must also set milestones to show expectations of what the indicators should show at certain points in the future’
How to measure a nation’s progress? The National Indicators
Source: Section [10] [1] of the Well-being of Future Generations [Wales] Act 2015
What do we tell others that convinces them about the impact of our work? Who do we tell about the impact of our work?
How do we know at the moment whether our work with volunteers is making a difference? e.g. To the individual volunteer? To the communities we work with and for? To wider society? And to future generations?
What methods do we use now to evidence the impact of our work: that what we do is making a difference?e.g. Surveys? Counting the number of people taking part?
Why is it important to evidence the results of our work? For us as organisations? For the people who volunteer with us? For Wales? Now and in the future.
How can we evidence the different ways in which our work contributes to the Wellbeing Goals? e.g. What indicators are being used by Government to judge progress towards the Wellbeing Goals?
How do we evaluate our own work to make sure our role in achieving the Wellbeing Goals is recognised … and resourced?
Q1 What do you tell others to convince them about the impact of volunteering?
Q2 Who do you tell about the impact of volunteering? Q3 Why do you tell them about the impact of volunteering?
SESSION 2
Volunteering Spirit Wales / Ysbryd Gwirfoddoli Cymru
aims to Widen access to event volunteering
Professionalise standards in the involvement of volunteers at events
Build networks of support for organisations to learn from each other’s experiences of managing event volunteers
Six partners: six projects
Multiple stakeholders
Six pilot projects
Stakeholders
• Online survey of 177 voluntary organisations 2015 and 2020: baseline and impact
• Pre-event and post-event survey of volunteers
• Equalities and diversity monitoring
• Tailored evaluation of a pilot project within each partner event• Partner self-evaluations of their own event• Structured interviews in person and telephone with partners and stakeholders by independent evaluator
• Built in reflection: Facilitated group discussions
• Collection and analysis of print/online material relevant to VSW YGC produced by WCVA, partners and stakeholders: e.g. web links; leaflets; policy documents; mission statements; photographs; individual volunteer case stories; presentations; and so on.
The VSW YGC evaluation framework
1. Keep your evaluation plan achievable and realistic
2. Be selective and strategic about what you choose to evaluate
3. Make full use of the information you already collect
4. Remember that self-evaluation is not self-congratulation
6. Think about the audience for your evaluation
5. Make recommendations as a result of your findings
7. Recognise limitations and make the most of unique perspectives
Thinking about evaluation: the starting point
4. How much time/resource do you need to set aside to put your findings and recommendations into a form that can be easily communicated to others?
3. How and when are you going to analyse the information you have
gathered?
1. What do you want/need to evaluate?
2. What information do you need to collect to help you evaluate?
5. How will you use the learning and the information gained?
Some key questions
Q1 What methods do you use NOW to evidence the outcomes and impact of volunteering ?
Q2 What might you want to change or develop in FUTURE to demonstrate more effectively how volunteering contributes to achieving the Wellbeing Goals ?
Surveys and questionnaires Doing a SWOT Analysis Face-to-Face Interviews Listening Campaigns Telephone Interviews Conducting a Participatory Review Focus Groups Users’ Forums
Appreciative Inquiry: ‘a model that seeks Graffiti Walls to engage stakeholders in self-determined Storyboards change and achieve positive change’ Logbooks, Blogs and Webchats Open Space: ‘a simple way to run productive Story-telling and Testimoniesmeetings, for five to 2000+ people…’ Informal feedback sessionsPhoto Diaries and Scrap Books Video and Audio Diaries Feeling Boxes Performances and Presentations Social Return on Investment: ‘an analytic tool for measuring and accounting for a much broader concept of value, taking into account social, economic and environmental factors’ Planning an evaluation as a normal part of ‘doing’
The next steps
Q 1 How might WCVA best support the sector to evidence that volunteering has a vital part to play in achieving the Wellbeing Goals?
e.g. Advocacy to government? Training? Information exchange? Sharing best practice?
Choices Choices …. What are the priorities?
SESSION 4
DIOLCH THANK YOU
Volunteering Conference 2016 Volunteering for future generations
Nia Ramage Event Volunteering Co-ordinator [email protected]
#VolSpiritWales#YsbrydGwirCymru
The Act defines seven areas of wellbeing: for a prosperous; resilient; healthier; more equal Wales; with cohesive communities; and a vibrant culture and thriving Welsh language. These serve as a framework for strategic planning and for monitoring our progress as a nation towards a more healthy and sustainable future.
