Major Points Summary – HR-ICT 1

Major Points SummaryHR-ICT Governmental Unit

E. Rey Garcia, MPA CandidateThe University of Texas Rio Grande Valley (UTRGV)

College of Liberal ArtsMaster of Public Affairs-Administration

PAFF 6315: Management of Government Information SystemsOctober 5, 2015

This summary is based on the Executive Summary, “Human Resources and Information

Communications Technology (ICT), Analysis of a Local Government’s HR-ICT Governmental

Unit.” Information & Communications Technologies (ICTs), is defined by Rouse, M. as “an

umbrella term that includes any communication device or application, encompassing: radio,

television, cellular phones, computer and network hardware and software, satellite systems and

so on, as well as the various services and applications associated with them, such as

videoconferencing and distance learning.” Human Resources is defined by Investopedia as the

department in charge of finding, “screening, recruiting and training job applicants, as well as

administering employee-benefit programs.” Together both Information Technology and Human

Resources must work in a collaborative network environment that allows both employees and

public, secure encrypted access to HR-related documents via the network’s Intranet and Extranet.

An effective and efficient HR-ICT unit is based on the following success factors that comprise

the re-engineering of Human Resources with Information Technology:

1) Senior Management Involvement – Have the support of the administration and the

Mayor and City Council.

2) Clear Vision and Model – Identify your goals and have a clear vision and model and a

realistic end-point.

2 Major Point Summary – HR-ICT

3) All-Level Staff Support – The framework must incorporate the staff and leadership

values and the organization’s culture.

4) Early, Ongoing, Candid Communications – Keeping it honest, and transparent every

step of the way. This earns both trust and credibility.

5) Support Systems Integrations – This involves IT working with all supporting vendors

to make sure that all supporting systems are integrated into the process.

6) Empowerment of Teams and Accountability – Allow all staff and public to have a

voice. Create a team of professionals that hold themselves accountable.

In conclusion, by following these success factors, both Human Resources and Information

Technology are able to streamline information to employees and the public in a more strategic,

consultative, and proactive manner. By doing so, delivering information that is more operational,

reducing the need for personnel; information and relational, going beyond the automation of

information; and transformational, fostering a more professional work-environment.

Major Points Summary – HR-ICT 3

References

Reddick, C. (2012). Human Resources Information Systems. In Public Administration and Information Technology. Burlington, MA: Jones & Bartlett Learning

Rouse, M. (n.d.). What is ICT (Information and Communications Technology - or Technologies)? - Definition from WhatIs.com. Retrieved August 30, 2015, from http://searchcio.techtarget.com/definition/ICT-information-and-communications-technology-or-technologies

Human Resources - HR Definition | Investopedia. (2005, March 10). Retrieved October 2, 2015, from http://www.investopedia.com/terms/h/humanresources.asp