MALAYSIAN ParliamentBRIEFING BY: 1. MR. HON. TEO KOK SEONG

MEMBER OF PARLIAMENT, CONSTITUENCY FOR RASAH2. MS. HAMIDAH AHMAD HEAD OF INFORMATION TECHNOLOGY DIVISION

Agenda Brief Introduction on Malaysian

Parliament:• Structure• Objective/Function• Mission• Vision• Organization Chart

The Innovation:• Official Portal - Enhancement• e-Chamber vs e-Parliament• Parliament Conferencing System (PCS) vs

Parliament Integrated Digital Conferencing System (PIDCS)

• Server Room vs Data Centre• Future Systems/Projects • ICT Strategic Plan

Brief Introduction about Malaysian Parliament

Three main components:

His Majesty The King

The Senate

The House of Representatives

PARLIAMENT IS THE LEGISLATIVE AUTHORITY FOR THE FEDERATION AND IT ENACTS LAWS TO BE ENFORCED NATIONWIDE

1PARLIAMENT PASSES FEDERAL LAWS, MAKES AMENDMENTS TO EXISTING FEDERAL LAWS, EXAMINES THE GOVERNMENT’S POLICIES, APPROVES THE GOVERNMENT’S EXPENDITURES AND APPROVES NEW TAXES

2

PARLIAMENT ALSO SERVES AS THE FORUM TO DISCUSS MATTERS OF PUBLIC INTEREST. TO ENABLE PARLIAMENT TO UNDERTAKE ITS RESPONSIBILITIES FULLY AND EFFECTIVELY, THE CONSTITUTION CONFERS CERTAIN RIGHTS AND LEGAL IMMUNITIES UNDER “PARLIAMENTARY PRIVILEGES” TO MEMBERS OF PARLIAMENT

3

EACH HOUSE IS EMPOWERED TO REGULATE ITS OWN PROCEDURE; EACH HAS EXCLUSIVE CONTROL OVER ITS OWN PROCEEDINGS, THE VALIDITY OF WHICH MAY NOT BE QUESTIONED IN ANY COURT; AND EACH HOUSE CAN PENALIZE ITS MEMBERS FOR BREACHES OF THE PRIVILEGE OR CONTEMPT OF THAT HOUSE

4

IN GENERAL, MEMBERS OF PARLIAMENT INDIVIDUALLY ENJOY IMMUNITY FROM CIVIL AND CRIMINAL PROCEEDINGS IN RESPECT OF THINGS SAID OR DONE BY THEM IN PARLIAMENTARY PROCEEDINGS

5

PARLIAMENT OF MALAYSIA AS A WORLD CLASS

LEGISLATIVE INSTITUTION

Mission

TO ENSURE PROFESSIONAL,INNOVATIVE AND STRATEGIC

GOVERNANCE TO GIVE QUALITY SERVICE

Vision

The InnovationMalaysian Parliament

THE OFFICIAL PORTAL OF MALAYSIAN PARLIAMENT –

ENHANCEMENT

5 - star rating Self Assessment PROBE

2015 and 2016

5 - star rating in Malaysia

Government Portals and

Websites Assessment

(MGPWA) 2014

5 - star rating in Malaysia Government Portals and Websites Assessment (MGPWA)

2013

MALAYSIA GOVERNMENT PORTALS AND WEBSITES ASSESSMENT (MGPWA)

Provider -Based Evaluation (ProBE )

31 Criterias

Provider-Based Evaluation (ProBE 2016)

Provider-Based Evaluation (ProBE)

47 Criterias(6 Mandatory, 41 Non

Mandatory)

Provider-Based Evaluation (ProBE 2015)

32 Criterias (4 Mandatory, 28 Non

Mandatory)

CRITERIA DEFINITION INFORMATION DISPLAYED

User Opinion

Features

• User Opinion Features refers to the features that share and display information of user opinion and feedback that highlight trending topics

• Some of the features that are commonly used by websites are tag clouds and “hot topics”

• Order Papers for House of Representatives/Senate• Calendar of the House of Representatives/Senate• Visiting Parliament • Hansard for House of Representatives/Senate

Presence of Datasets

(Open Data)

A dataset refers to a collection of data. Most commonly a dataset corresponds to the contents of a single database table, or a single statistical data matrix

• Information of Members of Parliament • Bills (According to Ministries)• Statistics of MP (Number of Seats According to

Party and State)• Number of Public Visitors According to Category

Online e-Participation/ e-

Consultation/e-Decision

• E-Participation refers to the process of engaging citizens – both online and offline - in policy and decision-making in order to make it participatory, inclusive, and deliberative.

• E-consultation is a mechanism or tool that allow the Government to invite discussion on specific information / issues / policy to garner inputs from the citizens

• Publish Citizen Feedback on Services/National Strategy/Policy

• Compliance with the regulation when entering Parliament. Should it be enforced?

• Providing an alternative parking in at DBKL’s Botanical Gardens multi-storey parking for free with shuttle service until Parliament’s construction project is completed

Mobile Web/Version

Mobile Web/Version refers to a version of the website that is customized to be viewed using mobile devices such as smart phone, tab or iPad

• New design interface

Mobile Apps(Under

Development)

A mobile application refers as a type of application software designed to run on a mobile device, such as a smartphone or tablet computer

• Information of Members of Parliament• Calendar of the Senate / House of Representatives• Order Papers • Bills • Visit Application • Publication• Statistics of MP (Number of Seats According to

Party and State) • Tender/Quotation/Vacancy Advertisement

Presence of Datasets (Open Data)

User Opinion Features

Online e-Participation/e-Consultation/e-Decision

Presence of Datasets (Open Data)Mobile Web/Version

Before After (Responsive Web)

THE OFFICIAL PORTAL OF MALAYSIA PARLIAMENT

(Future)

Access to our new system

(e-Parliament

)Internal

and External

user

(Current)

Access to our old system

(e-Chamber)Internal

user

e-Chamber vs e-Parliament

3 Modules (AUM,Hansard & Risalat)

21 Modules

Click Here

Replacing the existing e-Chamber with e-Parliament, a more integrated information system of Malaysian Parliament with new additional functions for the management of the Senate, the House of Representatives, Member of Parliament

and administration of the Parliament of Malaysia

Replacing and improving the current PCS system by using the latest technology in order to ensure the smooth running of the meetings in The Senate, The House of Representatives and Committee

Rooms

Conferencing Camera System (CCS)The system is integrated and works in unison with the DCS for recording during session

Parliament Information Display System (PIDS)• The system controls the display content in and outside

the House. • It displays the ongoing session and related information

Tablet PC for members of Parliament with internet connection

Hansard Production System (Multimedia Indexing of Minutes – MIM)Record all audio and video during the session and produce videos in duration of 10 minutes, 30 minutes, and continuous stream

Parliament Conferencing System (PCS) vs Parliament Integrated Digital Conferencing System (PIDCS)

E-AttendanceAttendance record for all Members of Parliament during sessionParliament Conferencing System (PCS)The system is intended to aid in the proceedings in the House and record the sessions and meetings

Server Room vs Data CentreUpgrading of the existing Server Room, at Level 11, Tower Block to a new location at the Ground Floor, Main Block of the Parliament

Parliament Malaysia new Data Center facilities are as follows:• Hot Aisle• Environment Monitoring System (EMS)• Very Early Smoke Detection (VESDA)• Fire suppression• CCTV• Raised floored• All IT equipment is dual-powered• Availability of 99.982%

Current: Server Room at 11th Floor, Tower Building

Future: New Data Centre, Ground Floor, Main Building

Future Systems/Projects SECURITY DESCRIPTION

Disaster Recovery Facility (DRF)

• Contingency and recovery plan if the main service experiences major disruption due to incidents such as power failure, flood, fire, earthquake, etc.

• To secure mainly mission critical application such as e-Chamber / e-Parliament, e-mail and web portal of Parliament of Malaysia

• The suggestion to use Warm site concept (active and passive)

MS ISO / IEC

27001: 2007

certification

To obtain the certification of Information Security Management System (ISMS)

Future Systems/Projects SYSTEM

APPLICATION

DESCRIPTION

Helpdesk System

• Setting up a helpdesk system aimed at improving the ICT service delivery through online system that allows the Information Technology Division staff to manage, resolve and track the complaints lodged by users as well as the problems related to ICT facilities

• The users have multiple channels to lodge their complaints manually, such as through phone call and email or via this helpdesk system. Each complaint needs to be checked, categorized and resolved before giving feedback to the complainant via the system

Facility Booking System

To develop a system that allows the officers and Members of Parliament to book facilities such as meeting room, office vehicle, equipment, etc for authorized purposes such as Parliament Sitting, Opening of Parliament, workshops, seminars and such like

Visitor Management System

This proposed system allows clients of Parliament of Malaysia or the public to submit online their request to visit the Parliament of Malaysia

Enquiry and Complaint Management System

• This system allows any complaint and enquiry related to the Parliament of Malaysia to be directed to the Parliament of Malaysia online

• The four main components of this system are receiving complaint / enquiry, investigation and findings, escalation to the related officer and providing feedback to the complainant / requester

• Every complaint / enquiry and duration of completion must be recorded in accordance with the completion period as stipulated in the Client Charter

ICT Strategic Plan

• Replacing the ICT Strategic Plan 2008 – 2013

• Guideline or blueprint for the planning, development and implementation of all ICT programmes of Parliament more efficiently and systematically over a period of 5 years (2014-2018)

• An organised, efficient and effective ICT management is able to increase productivity and add value to the services provided to customers. Implementation Roadmap ISP of Parliament illustrates the way the Parliament plans to achieve the proposed blueprint. The Strategic Plan should be in line with the Parliament Strategic Plan and the Public Sector ICT Strategic Plan