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Agenda

Introductions

Project Leader Essentials - Master the Online Platform

Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar

Maximize Your GlobalGiving Experience - Perfect the details of your campaign

Town Hall

Who am I? Who:  Kelly Kurz What: East African Field Representative When: February - August Where: —————————————> Why: To Experience the Nonprofit World in East Africa and share GlobalGiving

*2nd Time in East Africa

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Who are you?

What is your name? What organization are you from? When were you founded? Where are your projects are located? Why did you come to this workshop?

Introduce yourself to your neighbor!

Agenda

Introductions

Project Leader Essentials - Master the Online Platform

Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar

Maximize Your GlobalGiving Experience - Perfect the details of your campaign

Town Hall

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Possible Subjects:

• Navigating Project Entry (PE)

•  Projects

•  Project Reports

•  Partner Rewards

• Donor Information and Thank You’s

Navigating Project Entry

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What makes a good Project? Specific, action oriented

Easy to understand, jargon-free, project specific

Close-up, high-resolution photo

Tangible, realistic, varied

Microprojects attract new donors!

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• Microprojects are intended to help you fundraise for an individual or one specific activity. • Microprojects have a budget of $250 - $10,000

and are only active on the site for 3 months. • Microprojects only require 1 report, 90 days

after it is funded. • Microprojects are tied to an existing parent

project on GlobalGiving. • Microprojects get a bump up in

GlobalGiving’s project ranking!

‘Support Ian’s Education” Nyaka AIDS Project

Project Ranking Criteria

"   40% the amount of time since your previous project report

"   20% the number of donors that your project has attracted

"   20% the amount of money your project has raised "   20% how close is the project to being fully funded

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Project Reports

•  Is the report on-topic? •  Is it written for the correct target

audience? •  Is it compelling?

•  Are there high-quality photos?

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•  Includes    at  least  one  vibrant    and  high  resolu6on  photo    •  Report  directed  at  donors  ,  thanks  donors    •  tells  a  story  using  specific  people  from  the  project  

1  -­‐  Poor  •  Does  not  include  photos  •  No  thank  you  to  donors    •  Does  not  tell  a  story  •  Content  is  not  relevant  to  the  project    

2  –  Fair  •  Does  not  include  photos  or  includes  poor  quality  photo(s)  •  No  thank  you  to  donors  •  Makes  sense  but  might  not  be  appropriately  directed  at  donors  

3  -­‐  Good  •  Detailed  update  specific  to  the  project,  but  without  photos  •  Includes  photos  of  various  quality    •  Report  content  does  not  elicit  emo6on,  but  includes  substan6al  content  on  the  project    

4  –  Very  Good  

•  Detailed  update  specific  to  the  project;  directed  at  GlobalGiving  donors  •  Thanks  donors  several  6mes  •  Includes  quotes  and/or  stories  about  the  project    •  Several  vibrant  and  high-­‐resolu6on  photos  •  Elicits  emo6on    

5  –  Excellent  

Partner Rewards Program "   Makes it possible for GlobalGiving to be more

transparent in our corporate recommendations and donor promotions

"   Gives you concrete ways to help your organization stand out

"   Rewards organizations that are reporting regularly, participating in campaigns, etc.

"   Helps GlobalGiving better manage a growing network

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Partner  •  Access  to  GlobalGiving’s  online  fundraising  and  donor  management  tools;  •  Free  monthly  trainings;    •  Inclusion  on  GlobalGiving’s  employee  giving  programs  with  corporate  partners;    •  Access  to  site-­‐wide  matching  campaigns;    •  Eligibility  to  receive  gi8  card  redemp9ons  from  donors;  •  Ability  to  post  volunteer  opportuni9es.  

Leader  •  Eligible  to  be  recommended  to  a  corporate  partner,  featured  in  GlobalGiving  social  media,  and  highlighted  in  donor  communica9ons;    

•  Eligible  for  special  trainings,  matching  campaigns,  and  other  opportuni9es  just  for  Leaders.    

Superstar  •  Most  likely  to  be  recommended  to  a  corporate  partner,  featured  in  GlobalGiving  social  media,  and  in  donor  communica9ons;    

•  Eligible  for  unique  matching  opportuni9es;  •  Eligible  for  Project  of  the  Month  Club.  

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Thank You’s

•  Acknowledge the donation amount and source

•  Use the filter to identify repeat donors

•  Ask questions!

Agenda

Introductions

Project Leader Essentials - Master the Online Platform

Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar

Maximize Your GlobalGiving Experience - Perfect the details of your campaign

Town Hall

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Subjects:

• GG Calendar 2015

•  Tools and Trainings

• Online Fundraising Academy

• One-on-One Consultation

Arlington Academy of Hope

"   US based org., works in Uganda "   2012 September Open Challenge "   Raised $6,895 during the Open Challenge "   Participated in The Fundraising Academy "   Raised $33,726 during the June 2013 Partner Rewards Bonus Day& received a $1,000 bonus for most funds raised "   Joined Give for Youth by participating in the Give for Youth Open Challenge-raised $11,910 & received a $3,000 bonus for most funds raised

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Iracambi "   Small organization "   Based in Brazil "   2011 October Open Challenge "   To date Iracambi has raised $39,540 on GG "   Superstar "   Several Recurring Donations "   Participated in The Fundraising Academy "   Has posted microprojects "   Spoke to GG’s New York City Leadership Council !

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Asociacion Grupo de Trabajo Redes (AGTR)

"   Medium sized organization "   Based in Peru "   April 2011 Open Challenge "   To date AGTR has raised$37,711.84!"   Superstar "   Project Leader is a GG Ambassador "   Raised $9,585 during the June 2013 Partner Rewards Bonus Day "   Recurring donations "   Participated in the The Fundraising Academy !

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What do these organizations have in common?

"   Intentionally planned GlobalGiving into their organizational fundraising

"   Selected and experimented with different campaigns

"   A c t i v e e n g a g e m e n t w i t h GlobalGiving activities and staff

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Tools and Trainings

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Online Fundraising Academy What is the Online Fundraising Academy:

A two-month course; Made up of nine webinar sessions; Taking place on Tuesdays at 11:00 am Washington, DC time in March and April (Find this time in your city). A small cohort of organizations will be selected via an online application to participate.

Selected participants are required to: Participate in at least seven of the nine webinar sessions; Complete three homework assignments for the course; Provide feedback and recommendations to discussion group members; and Participate in the May Bonus Day OR July Bonus Day and raise at least $1,000.

Apply online by February 20th! Feel free to email Alexis Nadin at [email protected] with questions.

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One-on-One Consultation

Looking for help with your online fundraising?

Set up a call with one of GlobalGiving's team members to create a GlobalGiving fundraising strategy that is right for your organization.

[email protected]

Agenda

Introductions

Project Leader Essentials - Master the Online Platform

Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar

Maximize Your GlobalGiving Experience - Perfect the details of your campaign

Town Hall

Why should we bother with data?

“There’s never enough time/money/resources to have the impact we’d like!”

!BUT With good data, you’ll be able to make the greatest impact with the resources you DO have!!

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Running an organization is like driving a car

"   You’ve only got one tank of fuel and a short time to get to your destination

"   Without a map, you’d just be able to drive around and hope you got there, but you stand a good chance of running out of fuel or arriving late

"   BUT, with a map, you’ve got a clear path to get where you need to go as quickly and efficiently as possible!

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Where to find your map!

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What’s on your Analytics page?

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Date  Picker  

Overview  Numbers  

Web  Analy6cs  Charts  

What’s on your Analytics page?

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Project  Report  Metrics  

Web  Analy6cs  Charts  

Move the slider to see different time frames "   January 1-May 17, 2013 !

"   January 1-May 17, 2014  

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What can I do with this data? Hypothesis: If I make a change to my project page, visitors will stay on it longer

Steps: 1.  Make a change to your project page (best to test this when

you’re not running other campaigns) 2.  Use the slider to compare the average time on page before

and after you made the change

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Let’s say we made a change on Feb.14

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Feb  14  –  April  1  Jan  1  –  Feb  14  

What can I do with this data? Hypothesis: If we do an outreach campaign via facebook, more people will donate to our project from facebook than have in the past. Steps:

1.  Start reaching out to supporters on facebook 2.  Use the slider to compare your top donation sources before and

after the campaign. Does the proportion of facebook donors increase?

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Same time of year, different strategy

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No  specific  holiday  season  strategy  Facebook-­‐focused  year-­‐end-­‐giving  

campaign  

Project Report Metrics

How did donors find your project pages?

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•  Sent  Count  –  How  many  people  received  a  copy  of  the  report?  •  Open  Count  –  How  many  people  opened  the  email?  •  Clicked  Count  –  How  many  people  clicked  a  link  in  the  email?  

Report  email  metrics  are  captured  back  through  May  2013  

What can I do with this data? Hypothesis: My last report didn’t get a very good open rate. If I change the tone of my subject line, more people will open my report. Steps:

1.  When you send your next report, include a subject line that gives people a concrete reason to open your report

2.  Compare the open rates for each report as a percentage of how many people received the message to see if your subject line helped.

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Let’s try a better subject line

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Open rate nearly doubled with the more exciting subject line! Future test: Can we increase click rates?

Key Takeaways "   Data can help maximize the impact you can have with the limited time and resources you’ve already got.

"   New Web Analytics page available on your PE Dashboard can share insights about your donations, project page traffic, and project reports

"   Listen, Act, Learn. Repeat!

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Effectiveness Dashboard

Our Hypothesis =

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Effectiveness Dashboard

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Effectiveness Dashboard

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Effectiveness Dashboard

Agenda

Introductions

Project Leader Essentials - Master the Online Platform

Fundraising Fundamentals - Learn the GlobalGiving 2015 Calendar

Maximize Your GlobalGiving Experience - Perfect the details of your campaign

Town Hall

86

Questions:

How to tap recurring donations?

How can we make the most of networking with other non-profits?

How do you get donors to fund your projects?

Can GlobalGiving link up with local mobile banking MPESA to enable Kenyan organizations receive local donations via MPESA?

Ways we can boost up our global giving account?

How would one go about increasing visibility to the

local donors towards fundraising on global giving?

How can GlobalGiving enable Kenyan organizations to receive money from MPESA?

How can we effectively use the global giving platform to fund raise for the

organization fully as compared to the 35%?