The Seven Habits of Highly Effective Organizations

A W e b i n a r a b o u t t h eP e r f o r m a n c e I m p e r a t i v e C a m p a i g n

March 19, 2015

Jacob HaroldP r e s i d e n t a n d C E O , G u i d e S t a r

Cynthia Figueroa P r e s i d e n t a n d C E O , C o n g r e s o d e L a t i n o s U n i d o s

Fay TwerskyD i r e c t o r , E f f e c t i v e P h i l a n t h r o p y G r o u p , H e w l e t t F o u n d a t i o n

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High Performance: To What End?

“It wasn’t just about the number of people we were reaching or the kind of programs, but could we prove what we were doing was making a difference in the lives of the individuals we were serving?”

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High Performance: To What End?

“You’re taking somebody else’s money to get in somebody else’s life to try to make a difference. You better be showing you can make a difference.”

“You’re taking somebody else’s money to get in somebody else’s life to try to make a difference. You better be showing you can make a difference.”

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High Performance: To What End?

“If we don't know we're making a difference, then there’s no reason to be doing what we're doing. We can’t sleep at night if we don’t know we’re making an impact.”

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High Performance: To What End?

“You can sit back and say, ‘Once we have the money, then we’re going to do this.’ No. Your clients can’t wait for that.”

Seismic Shifts Rocking Our Sector and Society

“We’re going through this fundamental change. We thought we would have our parents’ lives. Then came this earthquake that many people still don’t see.”

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—Sociologist Frederick Lynch

Aging Nation GlobalizationTechnologyChanging

Workforce

Growing Wealth Gap

Chronic

Underemploy

mentClimateChange

How these Shifts Show Up in Our Daily Lives8

“Cuts in Hospital Subsidies Threaten Safety-Net Care”– New York Times

“Recession, Tech Kill Middle-Class Jobs”– Associated Press

“Child poverty in U.S. Is at Highest Point in 20 Years, Report Finds”

– Los Angeles Times

“Small Towns Adjusting to Life Without Police Departments”

– Dallas Morning News

The Pressure Is Rising9

Nonprofit and Public Sector Organizations

Reduced Funding

Increase

d Deman

d

for S

ervice

sChanging Service

Needs

Deman

d for

Improved

Quality

Our Audacious Vision...10

High Performance

Trigger a mindshift within a vital core of the social sector to see mission

and performance as inextricably linked

First Steps11

We recognized the need for common definition of “high-performance organization” and framework for achieving

So we collaboratively developed a definition and seven pillars of high performance

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A Framework for Social-Sector Excellence

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Our Common Definition of “High Performance”

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Pillar 1: Leadership Above All

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Pillar 1: Children’s Aid Society (NYC)

Rich Buery, Jr, former President and CEO, Children’s Aid Society (now Deputy Mayor of New York City)

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Pillar 2: Disciplined Management

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Pillar 2: Congreso de Latinos Unidos (Philadelphia)

Cynthia Figueroa, President and CEO

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Pillar 3: Great Programs

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Pillar 3: Youth Villages (nationwide)

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Pillar 4: Financial Health

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Pillar 4: Hewlett’s Performing Arts Program

School of Arts & Culture at Mexican Heritage PlazaSan Jose, CA

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Pillars 5, 6, 7: Learning, Improvement, Impact

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Pillars 5, 6, 7: BELL (nationwide)

Tiffany Cooper Gueye, Ph.D., CEO

Near-Term Objectives24

Ambassadors (100-150) jell as a community

25 nonprofits use the PI in a meaningful way

3-5 foundations adopt the PI for themselves and their grantees

3 information and/or charity-rating providers build the PI into their offerings

2 vendors prominently use the PI in their suites of products and services

2 prominent nonprofit management and leadership programs incorporate the PI as a core staple in their products and services

One institution creates or adapts a prominent award aligned with the PI

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Putting the PI to Use

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Putting the PI to Use

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Putting the PI to Use

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Putting the PI to Use

Join the Campaign29

Explore ways to apply the PI within your organization

Spread the word with your colleagues, networks

Help us make the PI better

Learn more at performanceimperative.org#NPStrong

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Good luck on your journey!

“History never looks like history when you are living through it.”

─ John W. Gardner