10. Speed up service delivery.

10 Ways Enterprise Mobility Can Transform GovernmenT

95%

85%

agree mobile solutions cut costs.

Over

85%

believe mobile solutions advance public health.

Nearly

72%

Nearly

91%

say mobile solutions enhance workforce safety.

Mobile technologies allow constituents to report problems like an obstruction in the roadway via messages and pictures through a text message or a post to a website.

95%

Instead of extending the construction timeline to keep interstate lanes open, the Missouri Department of Transportation closed the lanes and used mobile apps and maps to help residents find alternate routes — this saved the state $100 million.

When municipal workers receive alerts about a newly reported pothole or broken water main, they can respond faster by downloading relevant documents, including GIS maps identifying gas, power and telecommunications lines.

Timely alerts and photos sent via citizen smartphones can help police track gang-related activity, including when a group is pushing into a new territory.

In developing countries, mobile technologies help provide health care to individuals who would otherwise have no access.

“For us, mobile technology has helped enormously when it comes to safety. We can look up a family and discover if it is known to us or other agencies. If we identify that there are guns in the house … we would definitely ask the police to accompany us.” — Sheila Crossen-Powell, Director, Hanover County Social Services Department, Va.

“In education, mobile solutions allow learning to be extended outside of the classroom. For example, teachers can ‘flip’ the classroom and have instruction delivered online to save class time for practice and group discussion.” — Respondent to CDG Enterprise Mobility Research Survey, 2013

“In health care we are working towards better integration across the continuum of clinical care through public health and community programs. Mobile solutions can help us help consumers and stakeholders make needed connections more effectively.” — Respondent to CDG Enterprise Mobility Research Survey, 2013

>90%

?

Over

90%

say mobile solutions increase workforce satisfaction due to the flexibility of employees working anywhere, anytime.

of public sector stakeholders see positive changes in government-citizen relationships thanks to mobile solutions.

saw basic government transactions as an area of opportunity for mobile solutions.

Nearly

73%

believe mobile solutions will improve public safety and emergency response performance.

Nearly

93%

say mobile solutions improve public education.

*Data from this infographic is from a 2013 CDG research survey of 450 total respondents from Australia, India, Canada, the U.K., and the U.S. on the topic of enterprise mobility.

For more information, download the Center for Digital Government (CDG) white paper, “Enterprise Mobility: Transforming Public Service and Citizen Engagement” at www.govtech.com/enterprise-mobility.

Real-time vehicle tracking and reporting improves route planning and traffic congestion; mobile parking apps help drivers find open spots; and apps can provide real-time alerts and travel times.

beep! beep!

Nearly

80%

see mobile solutions improving road and traffic conditions.

80%

>85%

Over

90%

say mobile solutions increase the productivity of their workforce.

>90%

85%

5. Increase employee safety.

6. Advance transportation.

4. Improve productivity.

3. Boost employee satisfaction.

2. Reduce costs.

1. Improve the government-citizen relationship.

7. Bolster public safety.

8. Improve public health.

9. Enhance education.

93%

72%

“unsanitary food”

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