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CA#WATS#2014#In#The#Real#World#
Antony#Askew#
Agenda#• Latest#Versions#• Upgrade#Paths#• Dependencies#• A#Few#Tips#
2#
Upgrade#Paths#
• Latest#SoDware#versions:#– AE#r11.3.6#INCR1#– WCC#r11.3.6#INCR2#– EEM#12.51#(bundled)#– System#Agent#r11.3#SP4#– iXp#r11.3.5#INCR4#– iDash#r11.3.6#INCR1#
All#Supported#on#Windows#2012#and#RedHat#6#
10#
Inter#Dependencies#
• AE#r11.3.6#requires#EEM#12.51#/#WCC#r11.3.6#• EEM#12.51#requires#nothing#• WCC#r11.3.6#requires#EEM#12.51#• System#Agent#r11.3#SP4#requires#nothing##• iXp#r11.3.5#INC4#requires#iXp#11.3.5#• iDash#r11.3.6#INCR1#requires#nothing#
17#
24#
In#Place#Upgrades?#
• AE#r11.3.6#In#Place#Upgrade#Z#SUPPORTED#• EEM#12.51#In#Place#Upgrade#Z#SUPPORTED#• WCC#r11.3.6#In#Place#Upgrade#–#NOT#SUPPORTED#• System#Agent#r11.3#SP4#–#Maybe!#• iXp#r11.3.5#In#Place#Upgrade#–#SUPPORTED#• iDash#r11.3.6#In#Place#Upgrade#Z#SUPPORTED#
25#
26#
Recipe#for#Success#
• EEM#and#WCC#–#run#them#on#different#servers#to#AE!#– EEM#and#WCC#can#share#servers,#or#be#separate#
• Upgrade#EEM#and#WCC#first#– Build#new#EEM/WCC#offline,#copy#exisfng#EEM#policies#across#
– Test#– When#ready,#switch#AE#over#
27#
Recipe#for#Success#
• Upgrade#AE#in#place#• Upgrade#iXp/iDash#in#place#
28#
The#System#Agent#
• If#it#came#from#the#AE#DVD,#upgrade#it#from#the#AE#DVD#• If#it#came#from#the#Agent#DVD,#upgrade#it#from#the#Agent#
DVD#• If#you#cannot#do#these,#be#careful!#
– Agent#DVD#default#configurafon#differs#from#AE#DVD#default#configurafon#
– Addressed#in#SP4#
29#
Other#Tips#
• Use#the#latest#/#64#bit#Agent#• Beware#of#“The#EEM#Uninstaller#that#Doesn’t”#– Windows…#cleanup#tool#– Linux…lsm#may#be#required#
• Beware#of#Common#Components#– Locafon#– Versions#
30#
And#Finally…#
• # hkp://communifes.ca.com#– Discussions#– Documents#– Announcements#– Ideas#/#Enhancement#requests#
That’s#It#
Any#quesfons?#
31#