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Relief 2.0 (Aug 2011)

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Relief 2.0, a new way of disaster relief.Engage, empower, enable and connect.

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Page 1: Relief 2.0 (Aug 2011)
Page 2: Relief 2.0 (Aug 2011)

WHAT HAPPENS WHEN DISASTER STRIKES IS AN UNFORTUNATE TWIST OF FATE.

WHAT HAPPENS WHEN DISASTER STRIKES IS AN UNFORTUNATE TWIST OF FATE.

Page 3: Relief 2.0 (Aug 2011)

WHAT HAPPENS AFTERWARDS IS OUR RESPONSIBILITY…WHAT HAPPENS AFTERWARDS IS OUR RESPONSIBILITY…

Page 4: Relief 2.0 (Aug 2011)

When disaster strikes…When disaster strikes…

Some people are given a burden:

The burden of enduring the disaster and the conditions that follow

Page 5: Relief 2.0 (Aug 2011)

When disaster strikes…When disaster strikes…

Some people are given a gift:

The gift of being sparedfrom disaster.

Page 6: Relief 2.0 (Aug 2011)

How can we not use our

gift to lift the burden of

others?

Page 7: Relief 2.0 (Aug 2011)

Disaster Response Lies…Disaster Response Lies…

• Only experts can help.

• You will be a burden in the field.

• We don’t need anything, we have all we need.

• Do not send clothes or food, send money.

Page 8: Relief 2.0 (Aug 2011)

We all can respond…We all can respond…

• And guarantee an efficient response…

• Donate Action, not money, not words…

• But how?

Page 9: Relief 2.0 (Aug 2011)

Disaster Response Basics:You can be useful in the field if…Disaster Response Basics:You can be useful in the field if…

• Bring your own supplies and food to the field.– Or buy them locally if possible.

• Engage the local stakeholders and work for them, with them.

• Are connected.

• Have independent mobility.

• Listen, learn, respect.

Page 10: Relief 2.0 (Aug 2011)

Relief 2.0 (what is it?)Relief 2.0 (what is it?)

• A focus on running the last mile in disaster relief

• through independent units of local stakeholders and foreign volunteers in the field

• supported by mobile technologies and social networks

• to fill the gaps created by bureaucracy and slow response from top-down hierarchies.

Page 11: Relief 2.0 (Aug 2011)

Relief 2.0 (how does it work?)Relief 2.0 (how does it work?)

• Individuals and organizations report incidents, needs and requests from the field using their mobile phones and the Internet.

Page 12: Relief 2.0 (Aug 2011)

Relief 2.0 (how does it work?)Relief 2.0 (how does it work?)

• These incidents are reviewed, verified, completed, enhanced and their information spread to others

• By individuals and groups on social networks– Housewives, youngsters, volunteers, anyone.

• until they are addressed, solved or matched with someone who takes care of it.

Page 13: Relief 2.0 (Aug 2011)

Relief 2.0 (the last mile)Relief 2.0 (the last mile)

• Small independent units then complete the cycle by actually addressing those issues and delivering the response required and supported by the social network.

Page 14: Relief 2.0 (Aug 2011)
Page 15: Relief 2.0 (Aug 2011)

BEYOND DISASTER RESPONSE

Page 16: Relief 2.0 (Aug 2011)

We know that people respond to calls for help

We know that people respond to calls for help

So why are we failing so badly?

Page 17: Relief 2.0 (Aug 2011)

Is helping any help?Is helping any help?

Not really…At least not in the way we are doing it…

Page 18: Relief 2.0 (Aug 2011)

Often when we help…Often when we help…We make life decisions for

those we are helping.

Page 19: Relief 2.0 (Aug 2011)

Often when we help…Often when we help…We fail to see the whole picture

and feel content to help.

Page 20: Relief 2.0 (Aug 2011)

Often when we help…Often when we help…We search the approach most efficient to

us not to those we are trying to help.

Page 21: Relief 2.0 (Aug 2011)

Often when we help…Often when we help…We destroy the very same environment

we are trying to help.

Page 22: Relief 2.0 (Aug 2011)

Often when we help…Often when we help…

we displace local capacity.

Page 23: Relief 2.0 (Aug 2011)

Often when we help…Often when we help…we measure our success by the delivery

of help or completion of actions not actual impact.

Page 24: Relief 2.0 (Aug 2011)

SO THEN WHATCAN WE DO?

Page 25: Relief 2.0 (Aug 2011)
Page 26: Relief 2.0 (Aug 2011)

When disaster strikes…the physical infrastructure is destroyed.When disaster strikes…the physical infrastructure is destroyed.

Page 27: Relief 2.0 (Aug 2011)

When disaster strikes…The social infrastructure remains, people’s capacity is untouched…

When disaster strikes…The social infrastructure remains, people’s capacity is untouched…

Page 28: Relief 2.0 (Aug 2011)

What appears to be random or chaosis neither…What appears to be random or chaosis neither…

Page 29: Relief 2.0 (Aug 2011)

There is order, social structure…There is order, social structure…

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There is people,like you and me, willing and able.There is people,like you and me, willing and able.

Page 31: Relief 2.0 (Aug 2011)

Who are the people who survive disaster?

Who are the people who survive disaster?

Page 32: Relief 2.0 (Aug 2011)

Disasters create survivors,they don’t create refugees.Disasters create survivors,they don’t create refugees.

IIt is the conventional relief system what

turns survivors into refugees.

Page 33: Relief 2.0 (Aug 2011)

Disasters do not destroy knowledge or capacityDisasters do not destroy knowledge or capacity

Tteachers are still teachers, doctors are still doctors,

nurses are still nurses, carpenters are still carpenters…

Page 34: Relief 2.0 (Aug 2011)

Disaster recovery with dignity, inclusion, generation and distribution of wealthBusinesses working with businesses to get back on trackand jumpstarting the economy to serve people

Page 35: Relief 2.0 (Aug 2011)

What happens to your donations?

Page 36: Relief 2.0 (Aug 2011)

Disaster Relief with dignity, inclusion, generation and distribution of

wealth…

Page 37: Relief 2.0 (Aug 2011)

Relief 2.0 Enterprise NowRelief 2.0 Enterprise Now

We need to start working with disaster survivors and enable them as entrepreneurs before they are turned into refugees by conventional relief.

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Matching shops and businesses affected by disaster with same-trade businesses in non-affected areas and

enable collaboration to get businessesto re-open as soon as possible.

Relief 2.0 B2BRelief 2.0 B2B

Page 39: Relief 2.0 (Aug 2011)

It’s not charity, it’s not donation.Both businesses reach a collaborative business agreement:

36 months low interest loan, restore inventory, line of credit, etc.It’s a business deal that preserves their dignity.

Relief 2.0 B2BRelief 2.0 B2B

Page 40: Relief 2.0 (Aug 2011)

Our PartnersOur Partners

• National University of Singapore Entrepreneurship Centre.

• Stanford University Persuasive Technology Lab.• Grameen Creative Lab @ Kyushu University.

Page 41: Relief 2.0 (Aug 2011)

• Using social networks, strong ties / weak ties, you can reach further and wider when you share and ask for help.

• Everyone is interested to help, you need to understand each person's capacity and interest level.

Lessons so farLessons so far

Page 42: Relief 2.0 (Aug 2011)

• Planning too much does not help. It is in how you react to the situation as it arises.

• Bootstrap financing for funds is a great way to raise a lot of funds by an individual, everyone can do it.

Lessons so farLessons so far

Page 43: Relief 2.0 (Aug 2011)

Action Plan and StepsAction Plan and Steps

• Identify and Engage Local Stakeholdersand Potential Partners.

• Business and Business Associations.• Complete Census of Businesses in the Field.• Engage survivors to understand their needs,

hopes, plans and expectation.

Page 44: Relief 2.0 (Aug 2011)

Tasks going onTasks going on

• Ongoing relief trips to affected areas• Launching 1st of 3 Photobooks to raise funds to

carry out Relief 2.0 B2B • Collaborating with universities and organizations

to spread awareness of Relief 2.0

Page 45: Relief 2.0 (Aug 2011)

Tasks accomplished so farTasks accomplished so far

• (July 2011) 4th Relief trip to Tohoku• Women Helping Women, raised US$50,000 in

cash and US$150,000 in goods and 5 year plan to focus on women in affected areas

Page 46: Relief 2.0 (Aug 2011)

• www.relief20.com • [email protected]• Mobile: +1-857-919-9700

Pictures:Ishinomaki 2011, Robin LowHaiti 2010, Carlos Miranda Levy