Boxi aix sp3 business objects

BOXIAIX_SP3 (English)

Some of the issues resolved by this Service Pack require the creation of new registry keys/subkeys or the editing of registry

key/subkey values. In most cases where these registry keys/subkeys need to be created, the Service Pack install will create the

key/subkey and set the default value. Please refer to the readme information for each specific issue for the default and recognized

values. For more information on creating and editing your system registry, please refer to the following Knowledge Base article.

http://support.businessobjects.com/library/kbase/articles/c2010398.asp

If this Service Pack does not resolve a specific issue that is being experienced in your deployment, please contact a Business

Objects Customer Support.

http://support.businessobjects.com/support/answers.asp

http://support.businessobjects.com/library/kbase/articles/c2010398.asp

http://www.businessobjects.com/contact/support.asp

Non-Critical Issues

BOXIAIX_SP3

ADAPT00608907 Patch ID: 38738937

Description:

While scheduling the report from InfoView, an "HTTP:400" error message appears upon clicking the Cancel button on a report that is

within a report object.

New Behavior:

This problem is resolved.

ADAPT00624168 Patch ID: 38887392

Description:

The OpenDocument function, sReportName, fails to open the correct report inside of a Web Intelligence document.

New Behavior:


ADAPT00625631 Patch ID: 38910949

Description:

When scheduling a report to a file destination, the destination information on the Status Page is incorrect.

New Behavior:


ADAPT00626886 Patch ID: 38840725

Description:

When users click on a report parameter while running a report, the following error message appears: "Failed to process prompting."

The cause of the problem is that the BusinessObjects Enterprise SDK function LogonWithToken may fail sporadically when made

from server processes such as the cacheserver, pageserver, or Report Application Server (RAS) in a multi-process system. This failure

can occur at any time but it is most common when the CMS is running with -port 6400 on its command line, or when the CMS is first

started after modifying the -port argument.

New Behavior:


This fix will also improve performance slightly and reduce CPU usage from the CMS.

BOXIAIX_SP3

ADAPT00639242 Patch ID: 38912429

Description:

When rescheduling an instance in InfoView using the Once option, the instance remains pending until the original start time of the

original instance is reached, rather than run at the time specified.

New Behavior:


ADAPT00640480 Patch ID: 39040123

Description:

When publishing a report created in Crystal Reports 9 to a BusinessObjects XI system, an error message appears if the report has a

parameter field with a default value larger than 256 characters.

The error message is as follows: "ReportAdd.exe - Application."

New Behavior:


ADAPT00640835 Patch ID: 38865775

Description:

When exporting a report scheduled to SAP from ePortfolio or InfoView format to Crystal Reports Format, the report contains the

username and password for the SAP Logon.

When opening the report in the Crystal Reports Designer, the password is revealed in the "Set DataSource Location" option of the

Connection Properties dialog box.

New Behavior:


The password has been removed from the connection properties for newly scheduled reports.

ADAPT00640977 Patch ID: 38995750

Description:

when blank rows and columns are suppressed on an empty OLAP grid, Crystal Reports terminates unexpectedly after the data is

refreshed.

New Behavior:


BOXIAIX_SP3

ADAPT00645905 Patch ID: 38928021

Description:

The ActiveX Viewer and the Java Viewer fail to work when used within the Java InfoView.

This problem has been identified with installation of the previous HotFix, and is caused by a null pointer exception to

Reportsourcebridge.jar.

New Behavior:


ADAPT00658846 Patch ID: 39048320

Description:

A report scheduled to XLS format cannot be opened if its title contains a colon.

New Behavior:


.NET WCA

ADAPT00581273 Patch ID: 38512607

Description:

When the function viewrpt.cwr is used to call a report, users are unable to print the report.

New Behavior:


ActiveX viewer

ADAPT00568333 Patch ID: 38530121

Description:

The Crystal Reports ActiveX Viewer is difficult to open; an extra mouse click on the Active X viewer icon is required.

The problem is caused by an update to Microsoft Internet Explorer that has changed how ActiveX controls are loaded into web pages.

New Behavior:


To solve the problem, the ActiveX Viewer control has been changed to load a Javascript file. For more information, see the following

Microsoft knowledge base article:

http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/activating_activex.asp

In Business Objects Enterprise XI and BusinessObjects XI Release 2, the Java applet viewer is also fixed.

BOXIAIX_SP3

ActiveX Viewer

ADAPT00585238 Patch ID: 38533656

Description:

Missing file from ActiveX Viewer installer may cause viewing problems.

The missing file, usp10.dl, is available from other directories and can be loaded from them; however, some versions of usp10.dl from

the directories may be flawed and cause viewing problems.

New Behavior:


The ActiveX Viewer installer installs a tested version of usp10.dll in this directory: $commonfiles\X.X\bin directory. The ActiveX

viewer will load the file from that directory to ensure consistent results.

AD authentication

ADAPT00534511 Patch ID: 38220657

Description:

After the OLAP version of Crystal Analysis is installed, the Windows AD authentication feature on Business Objects applications fails

to work.

New Behavior:

If the problem continues after this HotFix has been applied, users will need to modify the following registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Enterprise\InstallRoot\Path].

Modify this registry key so that it points to the directory where Business Objects is installed (that directory is usually C:\Program

Files\Business Objects\BusinessObjects Enterprise 11).

ADAPT00557055 Patch ID: 38367600

Description:

When deleting a user account, the CMS may terminate unexpectedly or the CMC will timeout with a transport error.

This problem happens for user accounts that own more than 250 objects.

The cause of the problem is that the DB2 database subsystem driver fails when it tries to delete the user accounts from the system

database.

New Behavior:

The problem is resolved.

BOXIAIX_SP3

AD authentication

ADAPT00557078 Patch ID: 38589829

Description:

When deleting a user account, the CMS may terminate unexpectedly or the CMC will timeout with a transport error.

This problem happens for user accounts that own more than 250 objects.

The cause of the problem is that the Sybase database subsystem driver fails when it tries to delete the user

account from the system database.

New Behavior:


Adobe Acrobat (PDF)

ADAPT00059132 Patch ID: 38456514

Description:

If a report is exported to PDF format, a double-line border may appear as a single-line border in the exported copy.

The cause of the problem is an error in the calculation used to determine the distance between line borders.

New Behavior:


ADAPT00335103 Patch ID: 38244177

Description:

When reports are exported to PDF, lines and boxes in the report that have been created manually are distorted when the PDF is

printed or viewed in zoom mode.

New Behavior:


ADAPT00534481 Patch ID: 38258551

Description:

In Crystal Reports XI, the column header value is truncated when reports are exported to PDF.

New Behavior:


BOXIAIX_SP3

Adobe Acrobat (PDF)

ADAPT00541381 Patch ID: 38457625

Description:

After exporting a report to PDF, text objects in the PDF cannot be edited using the Touch-Up Tool.

When the text is edited, an error message appears.

The cause of the problem is that fonts in Crystal Reports and their correct names fail to be properly mapped to their Adobe Acrobat

counterparts.

New Behavior:


Known Limitations:

Fonts that do not have an explicit definition (emulated fonts) in Adobe Acrobat may show inconsistent spacing and formatting when

edited (for example, fonts like Comic Sans MS, in italics).

Also, Adobe Acrobat will use its own version of the Courier New font when that font is edited.

ADAPT00553857 Patch ID: 38479065

Description:

When exporting a report with Junicode-Regular.ttf to PDF, and error message appears.

New Behavior:


ADAPT00596265 Patch ID: 38649018

Description:

When exporting a WebI report to PDF, the WebI report server terminates unexpectedly if the cell fields in the report are less than 0.5cm

wide.

New Behavior:


ADAPT00601065 Patch ID: 38740794

Description:

Japanese special characters fail to be rendered properly when a report is exported to PDF using the Java SDK (JRC XI).

This problem is caused by installation of a previous HotFix designed to resolve issue number ADAPT00510191. The problem involves

the rendering of double-byte Japanese characters.

New Behavior:


BOXIAIX_SP3

Adobe Acrobat (PDF)

ADAPT00608472 Patch ID: 38731586

Description:

When exporting a report to PDF from the DHTML viewer, the exported PDF may be incomplete if users use a Websphere 6 application

server and call the viewer from an openDoc URL view request.

New Behavior:


AF Administration

ADAPT00562005 Patch ID: 38484738

Description:

The password for the Scheduler user account fails to be encrypted in the repository table CI_PARAM.

New Behavior:


ADAPT00564661 Patch ID: 38363012

Description:

On a system that is configured to use a reverse proxy, "HTTP 500" errors appear when users make changes on the Preference Tabs.

New Behavior:


All DHTML Java viewers

ADAPT00558784 Patch ID: 38569641

Description:

When exporting a report to Adobe PDF from the DHTML viewer, the exported file may become corrupt if Websphere 6.x is used.

New Behavior:


ADAPT00561347 Patch ID: 38352110

Description:

When drilling down in Java Infoview, the Crystal Management Console DHTML, or the Advanced DHTML viewer, an error message

appears.

New Behavior:


BOXIAIX_SP3


ADAPT00568339 Patch ID: 38739264

Description:

When users click the Print button to activate the ActiveX Print Control, the Print Control dialog box opens but the Cancel button

remains inactive until the user clicks anywhere in the dialog box.

This problem happens in Internet Explorer 7 or Internet Explorer 6 with the latest security updates installed.

New Behavior:


To solve the problem, the ActiveX Print Control is now loaded by a Java script file according to the guidelines in the following

Microsoft knowledge base article:

http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/activating_activex.asp

All viewers

ADAPT00543637 Patch ID: 38512255

Description:

When using opendocument.jsp to view documents through OLAP Intelligence, an error message appears.

The error message is as follows: "The property with ID SI_FILES does not exist in the object."

The cause of the problem is that the ability to query the Central Management Server using SI_NAME requires that the SI_ID be null;

however, the SI_ID value is set to 0, which then prevents the query to use SI_NAME.

New Behavior:


ADAPT00561455 Patch ID: 38511852

Description:

Group drilldown fails to work properly after a user navigates past the second page in a drilldown view.

When the user attempts to drill up, the drill-up operation ends and the first page of the report is shown as text and not as a drill-up

page transition.

The cause of the problem is that group return links (drill up) are deliberately disabled in the absence of a guarantee that the transition

would return to the first page when drilling back up. This uncertainty is due to group transitions being cached; the subsequent

overwriting of previously cached transitions leads to invalid links shown on the report.

New Behavior:


To solve the problem, repeated group headers are encapsulated in the same way as group headers. The resulting encapsulation

contains a list of group paths (nodes) that are visible, rather than contain null group header sections on the page. Also added is a

condition to check for unique header sections when constructing the node list; this check prevents links from being incorrectly cached,

overwritten, or made null.

BOXIAIX_SP3

All viewers

ADAPT00566263 Patch ID: 38441514

Description:

When users call a report through a URL and pass prompt# or Promptex# parameters through the URL, the last parameter is cached

and used in place of any new values entered when the report is called again.

New Behavior:


ADAPT00567519 Patch ID: 38484888

Description:

An error message appears when many WebIntelligence documents are opened at once.

The error message is issued from the WebIntelligence Report Server.

The problem is caused by two issues: the closeDocument function fails to be called by openDocument.jsp, which causes problems with

the refresh mechanism and, in a configuration where multiple CPUs are used, the WIReportServer cleanup thread stops working.

New Behavior:

The problem is resolved for most browsers (see the Limitations section).

To solve the problem, the functions closeDocument and CancelQueries are properly called to avoid refresh problems, and code has

been added to WIReportServer to use a try/catch block to let the cleanup thread (the release order function in Corba) work properly,

Known Limitations:

This HotFix works for most IE browser versions and service packs, except for the following:

w2k3 SP1 IE 6.0.3790.1830, SP1.

Analytics

ADAPT00532401 Patch ID: 38262921

Description:

When viewing a compound analytic in Performance Management, the Web Intelligence document that users are presented with may

not be the latest instance.

New Behavior:

To solve the problem, after installing this HotFix, users must make the following changes the InfoView Application Settings in the

Administration panel: in the "Object Listing" section, change "View the Object" to "View the latest successful instance of the object."

Auditing

BOXIAIX_SP3

Auditing

ADAPT00430644 Patch ID: 38460590

Description:

During excessive Crystal Report jobserver loads, error messages indicating that audit files cannot be removed are reported to the

system logger.

The reason these audit files fail to be removed is that handles to the jobserverchild process remain open.

New Behavior:


To solve the problem, the jobserverchild process no longer keeps handles open to those files.

Break

ADAPT00598414 Patch ID: 38671447

Description:

In InfoView, when users expand the height of a table cell, some data items are lost.

New Behavior:

This problem is resolved

Business View

ADAPT00509449 Patch ID: 38034527

Description:

Reports that contain a subreport that is based on a Business View may not view correctly. This problem happens if fields in the

subreport are used as row restriction filters.

In the report designer, the DHTML, or ActiveX viewers, the following error message appears: "There was an error retrieving data from

the server: Information is needed before this report can be processed."

The cause of the problem is that, when fields are used as row restriction filters, the system temporarily discards fields, along with their

data, that are not used as row restriction filters. Then, the system replaces the discarded data with new data.

New Behavior:

To solve the problem, the system no longer checks to see which fields have been temporarily discarded.

CA-Connectivity

ADAPT00549363 Patch ID: 38286441

Description:

When editing the properties of an Analysis Button, the member list may fail to match the members that are selected when the Specified

Member(s) action is in use. When the Analysis Button is clicked at run time, OLAPi terminates unexpectedly.

New Behavior:


Cadenza Server

BOXIAIX_SP3

Cadenza Server

ADAPT00451382 Patch ID: 38878758

Description:

Users without editing permissions to Webi documents are still allowed to click the Edit Button.

New Behavior:


Calculation

ADAPT00559827 Patch ID: 38390529

Description:

When a "Count()" function is generated from Webi, an error message appears because the function fails to contain a "Group By"

clause.

The error message says "[IBM][CLI driver][DB2] SQL0122N A select statement with no Group by clause."

This problem occurs only on systems using DB2 connectivity to OS/390.

The cause of the problem is that the count function is generated by the "discrete" option, which is rejected by the DB2 to OS/390

connection.

New Behavior:


CB2

BOXIAIX_SP3

CB2

ADAPT00581435 Patch ID: 38522888

Description:

Records that follow data stored in optional elements inside an XML file may contain values left behind by those elements.

The cause of the problem is that values in optional elements of data inside an XML file, which are validated against an XSD file, fail to

have their values reset to NULL after being read.

New Behavior:


If the optional element is missing, the value is reset to NULL.

Known Limitations:

This patch introduces a new behavior, which varies depending on the XML structure: users will have fewer records in a report

(instead of missing data). This happens when the optional element has a depth of three levels or more, and the total structure depth is

five or higher.

In this example, the optional element is c,d,e:

<a>







<c>

<d>

<e>String1</e>

</d>

<d>

<e>String2</e>

</d>

</c>







</a>

Central Management Console

BOXIAIX_SP3


ADAPT00530510 Patch ID: 38311474

Description:

If the dates used in a query in the Query Builder are improperly formatted, the CMS terminates unexpectedly.

For example, the following query causes the CMS to terminate unexpectedly: "SELECT * FROM CI_INFOOBJECTS WHERE

SI_NEXTRUNTIME BETWEEN '2003' AND '2005."

New Behavior:


To solve the problem, the database subsystem libraries validate the date operands before passing the operands to the database. If the

dates are invalid, the subsystem libraries try to convert them to a valid date-time operand. For example, "2003" becomes "2003 01 01 00

00 00."

ADAPT00580035 Patch ID: 38490703

Description:

The CMC takes a long time to display the instances of a report object and may display an error message.

The cause of the problem is that the CMS is slow to access the SI_LAST_SUCCESSFUL_INSTANCE_ID or SI_LAST_RUN_TIME

properties for each report instance, particularly when the report has many instances.

New Behavior:


Known Limitations:

After installing this HotFix, to enable this fix, it is recommended that users schedule a report to be run.

ADAPT00654044 Patch ID: 38957714

Description:

When refreshing a report object in the CMC, an error message may appear.

This problem has been identified with installation of the previous HotFix.

New Behavior:


BOXIAIX_SP3


ADAPT00669437 Patch ID: 39239393

Description:

Object packages fail to run successfully unless users enable the option "Delete excess instances when there are more than N instances

of an object:" from the Limits dialog box in the Central Management Console.

When the option is not enabled, the limit is enforced on the number of constituent object package components instead of the number of

object packages.

New Behavior:


Chart

ADAPT00487566 Patch ID: 38091185

Description:

Group column titles in a crosstab report are truncated instead of being word wrapped.

This problem happens in a hierarchy of several groups.

New Behavior:

Word wrap works properly and is also applied to labels for groups.

ADAPT00550521 Patch ID: 38460292

Description:

When adding a Stacked Line Graph to an OLAP Intelligence report, the chart option "Plot Null Values as Zero" fails to perform its

function when clicked.

New Behavior:


ADAPT00569148 Patch ID: 38447200

Description:

When creating a chart in Crystal Reports, the chart disappears when a linear regression trend line is added to a scatter chart.

This problem happens when the data has five values or less and when the data points are displayed as groups not series.

The cause of the problem is an error in the charting engine. The linear regression trend line is based on a single data point, which

causes the problem.

New Behavior:


Users are prompted to correct the type of data points being displayed without having to recreate the chart.

BOXIAIX_SP3

Chart

ADAPT00573638 Patch ID: 38607694

Description:

Charts with more than 16000 data points display only one data point.

The problem is caused by a limit to the number of data points allowed for a chart.

New Behavior:


To solve the problem, an error message appears when the limit of data points has been reached.

Configuration

ADAPT00571524 Patch ID: 38426098

Description:

After applying the previous Critical HotFix, an error message appears when users view and schedule reports in Infoview or the

Central Management Console (CMC).

The error message says "Operation Not Yet Implemented."

The cause of the problem is a corruption of some components in the Critical HotFix.

New Behavior:


Connection Handling

ADAPT00522070 Patch ID: 38912949

Description:

An error message occurs when copying a CMS data source to the Oracle CMS database; the error message appears when an Oracle

CMS database is setup with the AL32UTF8 character set and the nls_length_semantic variable is set to CHAR .

The error message reads as follows: "Could not read cluster name. Reason: failed to initialize the source database. Data cannot be read.

Reason: The index info object with id 0 does not match the type of the index already in the database. The requested property type is

ASCII string and the one in the database is string. The requested property size is 56 and the one in the database is 224."

New Behavior:


BOXIAIX_SP3

Connection Handling

ADAPT00551888 Patch ID: 38321498

Description:

Reports that use a stored procedure with no parameters, and that are based on a DB2 Z/OS mainframe that is connected through

ODBC, cause the following error message to appear: "Database Connector Error: 37000:[IBM][CLI Driver] CLI0118E Invalid SQL

syntax. SQLSTATE=37000 [Database Vendor Code: -99999 /"

The cause of the problem is that the Querybuilder is unable to run a DB2-stored procedure without parameters.

New Behavior:


CRW designer

ADAPT00543146 Patch ID: 38396988

Description:

Row restriction cannot be applied until recurring formulas are evaluated.

New Behavior:


ADAPT00549989 Patch ID: 38460227

Description:

When adding a Stacked Line chart to a report, null values appear as zeros.

New Behavior:


An option has been added named "Break Lines for Missing Data," which inserts a line break where a null value appears in a Stacked

Line chart.

Known Limitations:

This option must only be used for Stacked Line Charts. Using it for other chart types may produce unexpected results.

BOXIAIX_SP3

CRW designer

ADAPT00587101 Patch ID: 38555146

Description:

When modifying the Record Selection of a report that has been saved with data that contains linked subreports and shared variables,

the user is prompted to log on to the database.

The cause of the problem is that, for any subreport linked to a recurring field in the main report, linked parameter values are compared

only when subreport datasource is fetched.

New Behavior:


Known Limitations:

Note that this fix will change the behavior of a report that has multiple subreport instances using the same linked parameter values

but a different state of shared variable. The first datasource that matches the linked parameter values is returned; therefore, the shared

variable values in the second subreport instance and next may be incorrect. For example:

Main report:

Group1: Country

Group2: Region

Shared variable: Shared NumberVar test := 0;

Subreport:

Link to field “Country” in main report

Shared variable: Shared NumberVar test := test+1;

Insert this subreport to Group2 Region

Before this HotFix is installed:

Group1 Canada

Group2

BC: subreport instance 1 – shared variable value “0”

ON: subreport instance 2 – shared variable value “1”

NS: subreport instance 3 – shared variable value “2”

After this HotFix is installed :

Group1 Canada

Group2

BC: subreport instance 1 – shared variable value “0”

ON: subreport instance 2 – shared variable value “0”

NS: subreport instance 3 – shared variable value “0”

Crystal Report

BOXIAIX_SP3

Crystal Report

ADAPT00549101 Patch ID: 38419444

Description:

Exported reports are blank after the report is exported to editable RTF and a page break has been inserted into the report.

New Behavior:


When a page break has been inserted, a blank page is added after the last page in the report.

ADAPT00651819 Patch ID: 38932081

Description:

When saving a Crystal report with a dynamic parameter to an Enterprise folder the following error appears and the save action fails:

"Failed to read data from report file. C:\...report.rpt. Reason: failed to read parameter object."

This problem has been identified with installation of the August 2006 HotFix.

New Behavior:


Dashboard

ADAPT00570729 Patch ID: 38532384

Description:

The latest instance of a WebIntelligence report fails to be displayed in a corporate dashboard after a user refreshes the report with the

Scheduler.

New Behavior:


Data Explorer

ADAPT00553823 Patch ID: 38438143

Description:

When the owner of an Oracle table opens the list of fields for that table, the fields may fail to appear.

This problem happens when another user, one who doesn't own the Oracle table, creates a private synonym in a schema based on that

table. This problem happens only when a JDBC connection to Oracle is used.

New Behavior:


Data Foundation

BOXIAIX_SP3

Data Foundation

ADAPT00524668 Patch ID: 38539125

Description:

When opening a Data Foundation based on a JDBC connection to Oracle, and selecting Tools > Verify Database, the Business View

Manager may freeze, display an error message, or terminate unexpectedly.

The cause of the problem is that the correct table type, which is retrieved from the database, fails to be used.

New Behavior:


Data Server

ADAPT00543777 Patch ID: 38262788

Description:

When a report is refreshed against a Holos data source, the report may fail, and then the following error message appears: "Reading

OLAP meta data failed."

No data is returned to the report. The cause of the problem is that requests for calculated members and empty tuples fail to be properly

formed.

New Behavior:


Data Source

ADAPT00397901 Patch ID: 38371200

Description:

After changing the JDBC connection and changing a registry key, the following error message appears when users preview a report:

"Failed to open the connection. xxx.rpt."

This problem happens when changing the JDBC connection in the custom logon information in the Central Management Console

(CMC), and then setting the following registry key to "Yes": HKEY_LOCAL_MACHINE\Software\Business Objects\Suite

11.5\Crystal Reports\DatabaseOptions\MergeConnectionProperties.

The cause of the problem is that setLocation is disabled for JDBC reports in the CMC.

New Behavior:


Known Limitations:

This HotFix allows users to change databases, but the database types must be the same. For example, the location of one SQLServer

database can only be changed to another SQLServer database. The source class name must use the same name for the destination

class.

When setting the location of the database through a URL, the complete URL must be used. This HotFix does not support setting the

location by only the server name.

BOXIAIX_SP3

Data Source

ADAPT00528561 Patch ID: 38290005

Description:

The Crystal Reports Designer is unable to properly read Chinese characters that are set with the "American_America.WE8ISO8859P1"

(instead of UTF-8) language setting and stored in an Oracle Database.

A flaw in the Oracle native driver causes the problem.

New Behavior:

To solve the problem, a new Oracle native driver is available to install.

To install the new Oracle native driver on machines that use Windows, do the following:

- Install the patch and set the key "UseOSLocaleForConversion" to "Yes" under the following registry key:

[HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.0\Crystal Reports\Database\Oracle]

Note: The same registry key is also used for Business Objects Enterprise.

To install the new Oracle native driver on machines that use Unix platforms, do the following:

1) Go to the following folder: /bobje/enterprise11/generic

2) Run the script that installs the registry files:

./configpatch.sh adapt528561.cf

An installation wizard opens.

3) Click the option to install the fix.

4) Restart the processing servers.

Note: For most configurations, it is recommended to set the NLS_LANG to the same NLS_LANG used by the Oracle server character

set.

For example:

export NLS_LANG=AMERICAN_AMERICA.WE8ISO8859P1

ADAPT00534046 Patch ID: 38349084

Description:

When running two Webi documents, one using a DB2 universe and the other using the Informix ODBC (which uses the IBM Informix

ODBC drivers), Webi must be restarted to run the second Webi document.

New Behavior:

To solve the problem, an option has been added to the dynamic library load file.

ADAPT00548274 Patch ID: 38605448

Description:

The Unicode UTF-8 charset fails to be recognized by native Informix ODBC drivers.

New Behavior:


BOXIAIX_SP3

Data Source

ADAPT00580685 Patch ID: 38684090

Description:

When creating a report with a Java Web Service that is parsed by AXIS, the following error message appears: “Type

Array@http://schemas.xmlsoap.org/soap/encoding/ not found.”

The problem appears to be caused by a tag in AXIS that references an array that Crystal Reports is unable to validate.

New Behavior:


ADAPT00585791 Patch ID: 38507014

Description:

Performance is slow when using the native XML driver to report from large and complex XML files.

New Behavior:

This problem has been resolved to increase performance by 20 times.

Known Limitations:

It is recommended to increase the value of <JVMMaxHeap> in CRConfig.xml to have more memory for handling large XML files. For

example, to increase the memory capacity to 256MB, change the value as follows: <JVMMaxHeap>256000000</JVMMaxHeap>.

ADAPT00587892 Patch ID: 38589271

Description:

Reports created from an XML file fail to refresh with new data if the XML file has been changed.

This problem happens when the refresh is performed by clicking the Refresh button or the Verify Database button.

The cause of the problem is a condition in the code that prevents refreshXmlConnectionStream() from being invoked to create a data

store and get the latest data.

New Behavior:


DHTML interactive viewer (Java)

BOXIAIX_SP3

DHTML interactive viewer (Java)

ADAPT00558759 Patch ID: 38419900

Description:

When using the OpenDocument request to view a report, the request fails if the report was set to export to Adobe PDF format and the

user responds to a prompt for parameter values.

The cause of the problem is that the parameter entered fails to be properly delivered, and then the string is lost.

New Behavior:


DHTML page viewer (COM)

ADAPT00605309 Patch ID: 38682608

Description:

When printing a report from the DHTML viewer, the following error message appears: "A communication error has occurred. Printing

will be stopped."

This problem may happen when using Websphere 6.0 through an openDocument call over a Secure Socket Layer (SSL).

New Behavior:


Download as excel

ADAPT00553288 Patch ID: 38396671

Description:

Negative values in a Webi report are displayed as zeros when saved to Excel format.

New Behavior:


ADAPT00608540 Patch ID: 38789788

Description:

When viewing a WebIntelligence report that contains crosstabs with breaks, the data is truncated even if the column width has been

expanded to an adequate size.

New Behavior:


To solve the issue in .NET, users must ensure the following files (located in commonXIwin) are installed:

BOMLTransform_HTML40.xsl and webi.jar. To solve the issue in Java, users must ensure the following files (located in beXIwin) are

installed: webi.jar, desktop.war, and jsfadmin.war.

Drill HTML

BOXIAIX_SP3

Drill HTML

ADAPT00594306 Patch ID: 38623060

Description:

The "Search in Documents" feature in Infoview fails when drill mode is enabled.

New Behavior:


Efficiency

ADAPT00566975 Patch ID: 38449466

Description:

When scheduling or viewing on demand a report that is based on a universe, the List of Values (LOV) for the prompt fails to be

regenerated; instead, the LOV has the same values it had when the report was last saved to the Enterprise folders.

New Behavior:


A property has been added that can be set to regenerate the LOV when the report object is refreshed in InfoStore. Set the property as

follows:

Java:

rpt = (IReport) oInfoObjects.get(0);

option = rpt.getReportRefreshOptions();

rpt.properties().add("SI_REFRESH_UNIVERSE_LOV", Boolean.TRUE, IProperty.NO_COPY);

rpt.refreshProperties();

iStore.commit(oInfoObjects);

C#:

foreach(InfoObject oInfoObject in oInfoObjects)

{

rpt = (Report)oInfoObject;

options = rpt.ReportRefreshOptions;

rpt.Properties.Add("SI_REFRESH_UNIVERSE_LOV",Boolean.TrueString,CePropFlags.cePropFlagNoCopy);

rpt.RefreshProperties();

}

iStore.Commit(oInfoObjects);

Known Limitations:

The property can be used with report objects, but not report instances.

In XI Release 2, to enable this fix, the checkbox for the "Always Refresh List of Values" option must be selected. To access this option in

Crystal Reports, open the Query Panel, go to the Query Filters section of the Query Panel, and click the Properties for the object. This

option is selected by default.

In the Universe, to enable this fix, the object being used must have the "Automatic refresh before use" property enabled. For more

information, see the "Using lists of values" section in chapter five of the Designer Guide.

Encyclopedia

BOXIAIX_SP3

Encyclopedia

ADAPT00509114 Patch ID: 38564405

Description:

Encyclopedia data is deleted when an object that has an encyclopedia topic is deleted.

This problem can happen when an object that contains an Encyclopedia topic is copied to another folder and then deleted. Because a

copy contains a link to the same Encyclopedia topic as the original object., when the copy is deleted, the Encyclopedia topic is also

deleted; therefore, the original object loses its Encyclopedia data.

New Behavior:


To solve the problem, copies of objects no longer contain Encyclopedia topics. Each copy is handled as a separate object, and their

Encyclopedia topics must be recreated.

This behavior is consistent with future versions of Business Objects Enterprise.

Enterprise SDK (.NET)

ADAPT00575726 Patch ID: 38492849

Description:

Menu icons in InfoView are disabled.

This problem happens after the BOEX_ Win_200602 Monthly HotFix is installed.

New Behavior:


Filters

ADAPT00471924 Patch ID: 38394836

Description:

Dates in prompts from a list of values appear in Date Time format.

New Behavior:


Users can modify the ObjectFormat.xml FORMAT CATEGORYproperty in DEFAULTOBJECTFORMAT element, to change the Date

Time format to Date.

Format

ADAPT00568419 Patch ID: 38577029

Description:

The formatting of a WebIntelligence document is distorted when users click the View Structure button.

New Behavior:


BOXIAIX_SP3

General

ADAPT00627459 Patch ID: 38871790

Description:

When viewing a Web Intelligence document in drill mode, where one cell contains multiple lines of text, the text fails to wrap.

The text wraps correctly when the document is viewed in edit mode or non-drill mode.

New Behavior:

The issue is resolved.

To solve the issue in .NET, users must ensure the following files (located in commonXIwin) are installed:

BOMLTransform_HTML40.xsl and webi.jar. To solve the issue in Java, users must ensure the following files (located in beXIwin) are

installed: webi.jar, desktop.war, and jsfadmin.war.

General Desktop Issues

ADAPT00564646 Patch ID: 38434580

Description:

After setting the database location to a new SAP BW System, the parameter value appears as single discrete value rather than a

multiple discrete value.

This problem also happens when a variable is used as a parameter for a range of values.

New Behavior:


ADAPT00573444 Patch ID: 38470275

Description:

When setting a record selection in the Crystal Reports Designer that returns no data, an error message appears when the report is

refreshed.

The error message says "Failed to retrieve data from database."

New Behavior:


Global

ADAPT00563458 Patch ID: 38470131

Description:

Calculated members based on other calculated members are sometimes represented as null data rather than being calculated correctly.

This problem happens only when calculated members are added in a certain order.

New Behavior:


Globalization

BOXIAIX_SP3

Globalization

ADAPT00581715 Patch ID: 38572573

Description:

The title for the Export dialog box in InfoView changes to English from Japanese after the latest HotFix is installed.

New Behavior:


Hyperlinks/navigation

ADAPT00484470 Patch ID: 38292452

Description:

Using OpenDoc, the parameter sInstance=Last fails to display the latest instance for WebI documents.

New Behavior:


Known Limitations:

In a previous HotFix, a restriction was removed on ssInstance=Last to allow the parameter to select all types of instances, rather than

only Crystal Reports-formatted instances. The latest instance of a report is returned, regardless of format. For example, if a document is

scheduled to PDF format, the PDF will be returned.

ADAPT00546176 Patch ID: 38253735

Description:

When using OpenDocument, the URL parameter sInstance=Param fails to accept multiple parameters.

New Behavior:

To solve the problem, a helper function and internal parameter of the object id found have been added.

ADAPT00603779 Patch ID: 38665364

Description:

When attempting to view an instance that is of type PDF, Excel, Word, Text, and others, the system attemts to download a file type the

user hasn't chosen.

This problem happens when using Websphere 6 as the application server.

New Behavior:


Installation

BOXIAIX_SP3

Installation

ADAPT00573291 Patch ID: 38505389

Description:

Security vulnerabilities in Java InfoView have been found in pages and scripts for the WebIntelligence Advanced Prompting dialog

box.

New Behavior:

To solve the problem, additional user input filtering has been added to the WebIntelligence Report Advanced Prompting dialog box.

Instance management

ADAPT00528859 Patch ID: 38099498

Description:

An error message appears when a parameter's default value has been specified as a value other than NULL, and a user attempts to

change back to NULL when scheduling.

The error message is as follows: "An error has occurred: One or more arguments are invalid." In the Scheduler window, the

parameter's value is set to [EMPTY].

New Behavior:


Internal Changes

ADAPT00542995 Patch ID: 38271482

Description:

On the English version of OLAPiXI (rather than MLB), when users click the Member Selector Search button in the Designer, OLAPiXI

terminates unexpectedly.

This problem happens after the OLAPiXI MLB HotFix is installed.

New Behavior:


Java applet viewer

ADAPT00541745 Patch ID: 38342358

Description:

When a report is viewed in the Java applet viewer, a security message appears saying the application's digital signature has an error.

New Behavior:


Java InfoView

BOXIAIX_SP3

Java InfoView

ADAPT00559596 Patch ID: 38466292

Description:

After installing a recent HotFix, the Crystal Reports ActiveX viewer fails to work in custom applications deployed to Websphere 5.x

environments using SSL.

The ActiveX viewer is present, but it fails to display report data.

The cause of the problem is that WebSphere generates a Response Header when SSL is enabled; however, Internet Explorer has a

problem handling this header value. For more information, see the Microsoft Knowledge Base article number 316431 at

http://support.microsoft.com/default.aspx?scid=kb;en-us;316431.

New Behavior:


The code has been changed to force the header to use a value that Internet Explorer can accept.

Java SDK

ADAPT00554375 Patch ID: 38372488

Description:

When the setBold() function in RAS is applied, text beyond the first field fails to be rendered in bold type when used on multiple fields

with identical IFont properties.

New Behavior:


Job Processing

ADAPT00602556 Patch ID: 38649034

Description:

Crystal Reports OLAP reports fail when scheduled.

The following error message appears: "Reading OLAP cube data failed."

The problem happens when an OLAP grid in the report has zero members selected for display in the rows. The JobServer regards this

configuration as an illegal state, and fails the job. In Crystal Reports, the problem occurs only when the report is saved without data.

In that case, the empty grid causes data to be discarded for the whole report.

New Behavior:


In Crystal reports, saving the report without data ignores the empty grid and saves data for all other grids.

JSR 168

BOXIAIX_SP3

JSR 168

ADAPT00566597 Patch ID: 38481475

Description:

When users log on to BusinessObjects Enterprise from the Portal Integration Kit, the logon is denied and a null value is returned.

This problem happens with all user accounts except the Administrator account.

New Behavior:


To solve the problem, a component has been included with this Hot Fix.

Known Limitations:

Users must deploy a war file that is installed to the following directory: C:\program

File\Businessobjects\BusinessObjectsEnterprise11\Java\applications.

LDAP Authentication

ADAPT00562049 Patch ID: 38366334

Description:

If LDAP authentication is used, and the LDAP server is a Novell eDirectory server, LDAP users may be unable to log on.

The following error message appears: "An error has occurred: An internal error has occurred in the secLDAP plug-in."

The cause of this problem is that Novell eDirectory is unable to match substrings on attributes that have a DN syntax.

New Behavior:


To solve the problem, if substrings must be matched, after the attempt fails and LDAP_INAPPROPRIATE_MATCHING is returned,

Novel eDirectory uses a simpler query.

ADAPT00603787 Patch ID: 38647185

Description:

An LDAP user attempting to authenticate may be denied access.

New Behavior:


Microsoft Excel (Data Only)

BOXIAIX_SP3


ADAPT00576409 Patch ID: 38598280

Description:

Date columns are prefixed with "( )" when a report is exported to Excel (Data Only).

New Behavior:


Object Import

ADAPT00562575 Patch ID: 38478612

Description:

The Import Wizard "update" option fails to update a universe and its user rights after it is imported.

New Behavior:


Object management

ADAPT00541195 Patch ID: 38230600

Description:

When users modify the database logon credentials of a Crystal Report that is based on an OLAP data source, all options in the Crystal

Management Console become unavailable for this report.

This problem appears to have been introduced with SP1 for Business Objects Enterprise XI.

New Behavior:


Known Limitations:

Custom drivers cannot be specified, because OLAP reports cannot change data source in mid operation.

BOXIAIX_SP3

Object management

ADAPT00549081 Patch ID: 38507146

Description:

In the Schedule Manager, when a user selects reports to have their logon information changed, the change is applied to some but not

all the reports selected.

The problem concerns the Schedule Manager's ability to handle database logons that are case-insensitive.

New Behavior:


Users must make the following modifications to ensure case-insensitive database logons are handled properly:

For .NET applications, do the following:

- For BusinessObjects XI R1, to modify the web.config file (C:\Program Files\Business Objects\BusinessObjects Enterprise11\Web

Content \Enterprise11\WebTools\), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE.

This step enables .NET Schedule Manager to handle case insensitivity.

- For BusinessObjects XI R2, to modify the web.config file (C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Web

Content\Enterprise115\WebTools\), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE.

This step enables the .Net Schedule Manager to handle case insensitivity.

For Java:

- For BusinessObjects XI R1, to modify the web.xml file for Tomcat (C:\Program Files\Business

Objects\Tomcat\webapps\businessobjects\enterprise11\adminlaunch\WEB-INF), set the parameter

"scheduleManager_dbServerCaseSensitive" to FALSE.

This step enables the Java Schedule Manager to handle case insensitivity.

- For BusinessObjects XI R2, to modify the web.xml for Tomcat (C:\Program Files\Business

Objects\Tomcat\webapps\businessobjects\enterprise115\adminlaunch\WEB-INF), set the parameter

"scheduleManager_dbServerCaseSensitive" to FALSE.

This step enables the Java Schedule Manager to handle case insensitivity.

NOTE: By default, the parameter "scheduleManager_dbServerCaseSensitive" is set to TRUE.

BOXIAIX_SP3

Object management

ADAPT00554108 Patch ID: 38581561

Description:

The Central Management Console won't let users add reports to the system once the maximum number of users permitted on the

system has been reached.

The following error message appears: "Failed to read data from report file c:\Document…..\***.rpt. Reason: Unknown Query Engine

Error: File UNKNOWN.RPT."

The cause of the problem is that the CMC is considering a report to be a user license; when the maximum user license count is reached,

each report then added is rejected.

New Behavior:


Adding a report now uses the existing session when is logs on to the CMC.

ADAPT00634455 Patch ID: 38852818

Description:

When using a script to modify the name of multiple document instances, an error message appears: "An error occurred at the server :

Failed to commit objects to server : Duplicate object name in the same folder. "

New Behavior:


OLAP reporting

ADAPT00574744 Patch ID: 38649317

Description:

Attempting to refresh two documents simultaneously, by using OpenDocument.jsp to open OLAP documents and link one document

to the other, will refresh the first document but not the second.

New Behavior:


OpenSQL Drivers

ADAPT00586133 Patch ID: 38628830

Description:

A database connector error happens when the record selection has a single quote in it.

The error is generated by the OpenSQL driver and is caused by a faulty escape sequence.

New Behavior:


Parameters

BOXIAIX_SP3

Parameters

ADAPT00540201 Patch ID: 38369893

Description:

From Infoview, when <space> is entered as a parameter value from the Scheduling options, the value for <space> cannot be modified

once it has been set.

New Behavior:


Known Limitations:

The parameter <space> fails to appear; however, users can position the pointer over the value to select it.

ADAPT00592351 Patch ID: 38605391

Description:

Dynamic cascading prompting reduces the performance of Crystal Reports.

New Behavior:


To solve the problem, this HotFix reduces the number of CMS queries issued by the DCP system, which improves performance

significantly under most circumstances. It adds a commandline switch, -doNotWaitToShare, to the cache server. The switch improves

performance when all users in the system have different business view restrictions; however, the switch may decrease performance in

all other scenarios.

For more information, see "CrystalReportsXIandXIR2PromptPerformance.doc" in ...\BusinessObjects Enterprise 11.5\win32_x86.

ADAPT00592362 Patch ID: 38605877

Description:

Prompt pages cannot be cached automatically on the cache server.

New Behavior:


For more information, please see "Crystal Reports XI and XIR2 Prompt Performance.doc" located in ...\BusinessObjects Enterprise

11.5\win32_x86.

Performance

BOXIAIX_SP3

Performance

ADAPT00538220 Patch ID: 38288040

Description:

When using Business Objects XIr2 unmanaged Report Application Server (RAS) and the Java Bean viewer, users are unable to

successfully export documents from the viewer.

The exported file is blank.

The problem is that the Java bean viewer is unable to export successfully to a page-based format if the IReportSource object is

generated by RAS; however, users can successfully export with an in-process JRC IReportSource.

New Behavior:


To solve the problem, an internal object has been serialized.

Personal Dashboard

ADAPT00511647 Patch ID: 38257388

Description:

On a multi-cluster configuration of EPM, when users view PDF documents, sporadically cached versions of documents are displayed

on the dashboard instead of the latest version of the document.

New Behavior:


Platform Java SDK

ADAPT00610966 Patch ID: 39043744

Description:

Requests sent to the function getSystemInfoProperties() in InfoView causes the thread count in Weblogic to increase when the call

follows a long query.

The cause of the problem is that the threads become blocked on a locked mutex. The block is caused by a cache flush and reload,

which blocks access to system information (contained in the cache) during the information fetch and reload cycle.

New Behavior:


To solve the problem, the lockout time has been reduced by ensuring the lock happens only while the cache is updated, not when the

data is fetched.

Platform SDK plugins

BOXIAIX_SP3

Platform SDK plugins

ADAPT00550107 Patch ID: 38349642

Description:

When scheduling a report in the Processing Extension API (SDK), the method GetType (IPromptSetInterface) returns a value of 0 for a

DateTime parameter.

The correct value is 6.

New Behavior:


Prompt Engine

ADAPT00536792 Patch ID: 38291078

Description:

A report that uses one or more parameters and a data provider driver will fail to run in Business Objects Enterprise.

When an attempt to run the report is made, varying error messages appear, depending on which viewer is used.

In the Crystal Reports Designer, the report can be previewed without error.

New Behavior:


To solve the problem, a change has been made to how the print engine sets parameter values.

ADAPT00557123 Patch ID: 38355661

Description:

An error message appears when a report that has empty parameters is rescheduled.

New Behavior:


ADAPT00571037 Patch ID: 38501288

Description:

An extra parameter prompt appears for a report that has 79 footer sections with a subreport in each footer.

New Behavior:


Query Builder

BOXIAIX_SP3

Query Builder

ADAPT00411368 Patch ID: 37723346

Description:

When users report against a DB2 AS400 through ODBC, the incorrect library may be used to retrieve data. This problem may occur if

multiple libraries contain tables of the same name.

New Behavior:

To solve the problem, the schema is referenced when the tables are queried.

Known Limitations:

This change will only take effect for newly designed reports.

Query Engine

ADAPT00597116 Patch ID: 38625765

Description:

Scheduled reports based on universes fail to run as scheduled when the registry key avoidEmptyPasswordLogon is set to "yes."

The following error message appears: "Incorrect logon parameters."

Also, successfully scheduled historical instances from the same reports will not be viewable. For those instances, the following error

messages appear: "Null page: Unable to create page from report source" or "The operation was completed successfully. Unable to

retrieve Object."

New Behavior:


Query Technique

ADAPT00572960 Patch ID: 38490977

Description:

The Opendocument.jsp function fails to work when used to open a Webi document by specifying a document path and file name.

New Behavior:


RDC Designers

ADAPT00570898 Patch ID: 38491411

Description:

An ad hoc filter placed on a universe date field generates a datetime prompt, instead of date prompt, in Crystal Reports.

New Behavior:


BOXIAIX_SP3

RDC Designers

ADAPT00585138 Patch ID: 38604301

Description:

Colour Highlighting does not work for Bar charts or XY Scatter charts.

The problem happens when the highlight expression is based on a field not found in the chart.

New Behavior:


A change has been made so that now the highlighting expression does not have to be based on a related field.

ADAPT00589246 Patch ID: 38554075

Description:

The "Incorrect date format string" error message appears when a report contains formulas using month names in English and the

browser locale is set to French.

New Behavior:


Relational Database

ADAPT00548876 Patch ID: 38407424

Description:

An error message appears when a JDBC connection is based on an Oracle 10G client and used for Crystal Reports.

The cause of the problem is that Crystal Reports uses an N literal against an Oracle 8i server. This configuration causes a SQL

statement parsing failure. The error message says "SQL Exception: [SQL State] 72000 [Error Message] ORA-12704: characterset

mismatch [database Vendor Code 12704]."

New Behavior:


To solve the problem, the JDBC driver checks the server's version to determine whether to add the N literal.

ADAPT00567099 Patch ID: 38437825

Description:

An incorrect Join syntax and recordset for Crystal Reports is generated when reporting against Teradata ODBC V2R5.

This problem happens after updates have been applied.

New Behavior:


Reliability

BOXIAIX_SP3

Reliability

ADAPT00555977 Patch ID: 38400892

Description:

The Crystal ActiveX viewer, when used with Siteminder or SSL, may freeze when users browse through report pages.

New Behavior:


ADAPT00566876 Patch ID: 38459636

Description:

A report that uses 900 or more parameters displays an error message when viewed or forces the page server to shut down

unexpectedly.

The error is caused by a stack overflow, which is triggered by the large number of parameters.

New Behavior:

To solve the problem, a new command line switch, -JTCss, has been added for the page server to allow the stack size to be configured

upon start up.

For example, starting the pageserver with the command line switch changed to -JTCss 10000 will set the stack size to 10Mb.

The default size of the stack is 1Mb.

Known Limitations:

Note that this change may limit scalability of the server under certain conditions. As the stack size is increased, the server can support

fewer threads. The impact this behavior will have on scalability will depend on the configuration in use. Therefore, it is recommended

that users carefully test performance after changing the stack size.

ADAPT00602549 Patch ID: 38648853

Description:

Crystal Reports OLAP reports remain in an endless run state in Business Objects Enterprise.

This problem happens when when an OLAP grid in the report attempts to return more than 65521 rows or columns.

New Behavior:


To indicate that the report has reached its expired time limit, the report job fails and the Job Server returns a Print Engine error.

Known Limitations:

To prevent this problem altogether, ensure that OLAP grids contain fewer than 65521 rows or columns.

Report

BOXIAIX_SP3

Report

ADAPT00552729 Patch ID: 38479129

Description:

When creating or editing a document in a reverse proxy configuration, the following error message appears: "Page cannot be found."

New Behavior:


Report creation

ADAPT00597200 Patch ID: 38738624

Description:

When the Zoom tool is used on a multi-tabbed Webi document, the following error message may appear: “Internal Error: The value of

parameter zoom is invalid.”

This problem happens after the desktop.war file has been deployed. Specifically, the error message appears when the Zoom tool is

used in one of the following ways:

- Zooming in or out prior to refreshing the report.

- Zooming in and out on a tab, clicking another tab, and then returning to the first tab.

New Behavior:


Report Parameters

ADAPT00496298 Patch ID: 37975488

Description:

When Crystal Explorer is used to create a report that is based on a Business View, parameters can only be used if default values are

specified in the Business View parameter creation dialog box.

New Behavior:


Report processing

ADAPT00575240 Patch ID: 38476439

Description:

When a limit is imposed on the number of records that a report returns, subreports for that report fail to comply with that limit.

New Behavior:


BOXIAIX_SP3

Report processing

ADAPT00601964 Patch ID: 38664702

Description:

A parameterised Crystal Reports OLAP report, using a Holos data source, fails when refreshed.

The following error message appears: "Reading OLAP metadata failed."

The failure is caused by an OLAP grid that has no members selected for the rows or columns.

New Behavior:


To solve the problem, empty OLAP grids are not rendered.

ADAPT00602220 Patch ID: 38650144

Description:

When creating a Crystal Report using ODBC against SQL Server and a table whose name uses an underscore character, more columns

are available to use than actually exist in the table.

The problem is known to happen with Microsoft SQL Server and Sybase Adaptive Server.

The cause of the problem is that the underscore character is a wildcard character in some databases. When the wildcard is taken into

account, the columns from any tables that match the wildcard are returned. For example, two tables exist with the following columns:

test_a (columns alpha, beta, gamma)

test1a (columns delta, epsilon, zeta)

Choosing test_a as the table in Crystal Reports will return the following columns to choose from: alpha, beta, gamma, delta, epsilon

and zeta.

The extraneous column requests cause extra processing on the backend database server. In more complex scenarios that involve more

wild cards, more columns, and more matches, the extra processing can be significant. The column list is checked when the report is

run (as one of the tasks in verifying the database). When many extra columns are returned for each report, and many reports are

running in batch, severe performance issues can be caused.

New Behavior:


Report Servers

BOXIAIX_SP3

Report Servers

ADAPT00508008 Patch ID: 38145858

Description:

When viewing reports on demand, the page server tries to log on with a blank password before prompting users to enter their logon

information.

New Behavior:


To enable this fix, users must set the value of the following registry key to "Yes": HKEY_LOCAL_MACHINE\software\Business

Objects\Suite 11.0\Crystal Reports\Database\AvoidEmptyPasswordLogon.

Setting the value of the registry key to "No" will enable use of the empty password logon.

To enable this fix for Crystal Reports 9, do the steps above and replace "Business Objects" with "Crystal Decisions" and replace "Suite

11.0" with "9.0".

If the registry key does not exist after this HotFix is installed, users must create it as a String Value.

Reporting

ADAPT00515890 Patch ID: 38447114

Description:

When viewing an OLAP Intelligence report on a Japanese operating system, the menus and GUI labels for the viewer appear in

English if "OpenDocument (Java)" functionality is in use.

The cause of the problem is that the locale for the user's machine fails to be set in the session object.

New Behavior:


ADAPT00567597 Patch ID: 38446567

Description:

When users click "Verify the Database" on a report created in Crystal Reports version 8.5 and that contains a sub-report based on a

stored procedure with parameters, an error message appears.

The Same error message may also be displayed when viewing the report on demand with Crystal Reports Server XI R2 or Business

Objects Enterprise XI r2.

The cause of the problem is that when a stored procedure with parameters is used in a subreport, the prompts are identified, but the

prompt information fails to be collected and passed to the prompting engine.

New Behavior:


BOXIAIX_SP3

Reporting

ADAPT00568920 Patch ID: 38626449

Description:

When viewing an instance, sometimes the group tree has duplicate values, and some values are missing.

New Behavior:

This problem is solved.

ADAPT00569737 Patch ID: 38693167

Description:

When the Back button on a browser is clicked, an error message appears.

This problem happens when viewing a report with openDocument.jsp on a WebLogic Application Server.

New Behavior:


To solve the problem, the httpsession variable is validated directly from Infostore.

ADAPT00580367 Patch ID: 38516174

Description:

A script error appears when users create a report.

New Behavior:


ADAPT00589831 Patch ID: 38633700

Description:

The "Send | To BusinessObjects Inbox" option in InfoView fails to work on report instances that are configured to be processed by a

specific server group.

The following error message appears: "An error has occurred: An error occurred at the server : Invalid machine on object ###: the

machine=0 is not a valid server group. ()"

New Behavior:


Repository

BOXIAIX_SP3

Repository

ADAPT00558666 Patch ID: 39003835

Description:

If the Business Objects CMS database is copied to an SQL Server database with the collation name

"SQL_Latin1_General_CP1_CS_AS," an error message appears when an administrator starts the CMS, logs into the CMC, and on the

Settings menu clicks "Metrics."

The error message is as follows: "There was an error while retrieving data from the server: Error occurred while attempting to

reconnect to CMS: Transport error: Communication Failure." The Windows event viewer shows a record of the CMS stopping and

restarting.

New Behavior:


Rules Engine

ADAPT00572323 Patch ID: 38554796

Description:

When using the function TEXTDATE(CurrentDate()) in a Performance Management rule, the GMT date is returned instead of the date

for the local time zone.

New Behavior:


SCHEDULE

ADAPT00530835 Patch ID: 38245261

Description:

The scheduled days and weeks for reports that are scheduled to run weekly are automatically changed when users reschedule an

instance of a report.

New Behavior:


Scheduling

ADAPT00524757 Patch ID: 38510909

Description:

Scheduled tasks in Dashboard Manager cannot be edted.

New Behavior:


Scheduling Destination

BOXIAIX_SP3

Scheduling Destination

ADAPT00546117 Patch ID: 38408190

Description:

When users schedule reports to a destination SMTP and select the check box to add an attachment, the check box is automatically

cleared once users perform an action outside of the scheduling area.

New Behavior:


ADAPT00580024 Patch ID: 38585553

Description:

When using the Reschedule option and changing the username password for the destination folder, the new password is replaced

with the old password.

This problem happens when scheduling the report to an unmanaged disk and choosing a destination folder that is in another section

New Behavior:


ADAPT00604519 Patch ID: 38666505

Description:

Expanding the Destination tab to reschedule a report to run from a specific file location causes the scheduled job to fail.

The cause of the problem is that, when the Destination tab is expanded, the password for the selected folder is reset.

New Behavior:


Security Plug-ins

ADAPT00535166 Patch ID: 38514337

Description:

SAP does not support passwords longer than eight characters.

However, SAP allows users to define passwords longer than eight characters, which are accepted in the SAP application but not in

SAP ePortfolio.

New Behavior:

SAP ePortfolio accepts passwords that are longer than eight characters.

Server functionality

BOXIAIX_SP3


ADAPT00554149 Patch ID: 38407735

Description:

The default maximum cache size of the newly added cache server on an Enterprise system on UNIX is only 5MB

The cache size for Windows is 256MB.

New Behavior:

The default maximum cache size has been changed to 256MB.

The cache size setting is in the serverconfig.sh file.

ADAPT00575245 Patch ID: 38489780

Description:

Errors in evaluating a recurring formula in a report may happen if a variable that is initialized in a constant formula is in the

beginning of the subreport.

The cause of the problem is that the global variable fails to be properly initialized; therefore, the recurring formula evaluation results in

an error.

New Behavior:


To solve the problem, the print engine re-evaluates the constant formulas if the recurring formulas size has changed, and the constant

formulas depend on global variables or shared variables.

Server management

ADAPT00537012 Patch ID: 38607952

Description:

When the Tomcat SSL setting is enabled, logon errors to the CMS happen.

New Behavior:


To solve the problem, users can log on using HTTPS.

BOXIAIX_SP3

Server management

ADAPT00575040 Patch ID: 38478708

Description:

When a cluster of CMSs loses communication with a member of that cluster, no event notification is sent.

New Behavior:


An error is written to the application log when a register_Listener call fails for any reason. An error will also be written to the

application log under either of these conditions:

- An object change notification fails to reach the listener.

- A listener connection is dropped because it hasn't refreshed in the allowed period.

Session Management

ADAPT00542121 Patch ID: 38215283

Description:

If a machine uses Internet Protocol Network Multipathing (IPMP) multi-homing and multiple network interface cards (NICs), Web

Intelligence (WebI) fails to initialize.

The cause of the problem is that the Central Management Server (CMS) specifies a list of client machines that are allowed to use the

token to log on to the system. At logon time, the CMS references this list of client machines and examines the IP address of the client on

the underlying socket connection, which is used during logon. If the client logging on doesn't appear in the list of allowed clients, the

logon is rejected. This behavior is a problem when multiple network interface cards (NIC) are on the server.

New Behavior:


The list of allowed clients has been removed from the token.

BOXIAIX_SP3

Session Management

ADAPT00591719 Patch ID: 38589089

Description:

Under high-volume traffic loads on the Java Application Server, an OutOfMemory error message may appear, and the client

application may display this error message: " Could Not Get Page Number."

This problem occurs more often when the WIReportServer process (used for WebIntelligence reports processing) is under extensive

use.

Under those conditions, a full stack may be displayed as follows:

com.bo.rebean.wi.CommunicationException: Could not get page number.

at com.bo.rebean.wi.corba.XMLviaCorba.getBlobAsStream

at com.bo.rebean.wi.corba.CorbaDocumentComAdapter.getBinaryContentAsStream

at com.bo.rebean.wi.corba.CorbaReportComAdapter.getBinaryContentAsStream

New Behavior:


To enable this fix, users must increase the value for MAX_HEAP_SIZE in the webi.properties file to accommodate the size of the Java

Heap size defined in the application server:

1. Edit the webi.properties file in the WEB-INF/classes directory of the web application.

If using a Tomcat deployment, the file is usually stored in

...\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes.

2. Add the following line, if the line is not in the file, or comment it out and update the value as follows:

MAX_HEAP_SIZE=<java_heap_size_for_app_server>

The value <java_heap_size_for_app_server> represents the number in bytes and must match the value set to in the application

server. For example :

Use the setting MAX_HEAP_SIZE=750000000 to set the size limit to 750MB,

3. Save the file, and restart the application server.

Set Analysis

ADAPT00535793 Patch ID: 38248678

Description:

Large numbers (10 digits or more) in the Set Analysis appear as null values.

New Behavior:


ADAPT00537955 Patch ID: 38248712

Description:

When fast counts are defined on Date columns, the data is incorrectly displayed as null values in the Visual Data menu.

New Behavior:


BOXIAIX_SP3

Set Analysis

ADAPT00539415 Patch ID: 38336759

Description:

When users create a condition in the Set Analysis dialog box, the condition may change to "No" even when set to default to "Yes" from

the Set Architect dialog box.

New Behavior:


ADAPT00569521 Patch ID: 38459583

Description:

Attributes of a rebuild group can only be changed during the session in which it is created.

If a user logs on afterwards, the attributes are uneditable.

New Behavior:


Set Analytics

ADAPT00565398 Patch ID: 38811417

Description:

The search field in the Enterprise Performance Management Set Analysis tool accepts values that are invalid.

New Behavior:


To solve the problem, when users enter an invalid number such as two billion, an error message appears: “Values greater than 1.4

billion cannot be used in a Yes/No condition. Please re-enter a valid numeric value.”

Shared Libraries

ADAPT00543131 Patch ID: 38384325

Description:

When users open a Microsoft Excel instance of a Crystal Report from the CMC and clicks Cancel when prompted to Open, Save, or

Cancel the document, the Java web application server terminates unexpectedly with a stack that indicates calls made in the WCA.

The problem happens when the WCA is interrupted while downloading binary data.

This issue appears to be a regression of the HotFix #37060609 (ADAPT 386216).

New Behavior:


Sort order

BOXIAIX_SP3

Sort order

ADAPT00570589 Patch ID: 38533719

Description:

New-line (carriage return) ASCII characters are removed from data that is viewed in the Designer.

New-line and linefeed characters are treated as white space by design and stripped out of the data once retrieved from the database.

New Behavior:


Users have the option to disable the feature that removes white space from data. Set the value of the following registry key to "yes" to

For Crystal Reports XI:

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\DatabaseOptions\TrimTrailingSpace

For Crystal Reports XIR2:


ADAPT00580098 Patch ID: 38479690

Description:

The edit mask ">AAAAAA" fails to convert text to uppercase.

New Behavior:


Strategy Builder

ADAPT00545505 Patch ID: 38232944

Description:

Goal Publishing fails when an Oracle Database is used.

The following error message appears: “The Insert Operation could not be performed.”

The cause of the problem is a runtime error associated with Java Version 1.3.

New Behavior:


Strategy Definition

ADAPT00570051 Patch ID: 38424006

Description:

Variables fail to be created properly in Strategy builder when a reverse proxy server is in use.

New Behavior:


BOXIAIX_SP3

System configuration

ADAPT00532135 Patch ID: 38288211

Description:

When using the session timeout option in the Business Objects XI Central Management Console Java or .NET, if a session times out,

the license used for that session fails to be released. Consequently, the next request from that browser window establishes a new

session and increments the license count.

New Behavior:


To solve the problem, when a session times out, the user for that session is logged off and the license is released.

Templates

ADAPT00597897 Patch ID: 38895332

Description:

When a report containing a graph object is created in a localized (translated) version of Crystal Reports, and the graph object's axis

labels are changed, the changes fail to appear when the report is opened in an English version of Crystal Reports.

This problem only happens if the original value of the axis label is based off a summary operation. The cause of the problem is that the

axis label contains localized text that fails to translate properly when opened in Crystal Reports English. Crystal Reports is unable to

determine the exact value of the modified axis label; therefore, it displays the default value instead of the modified value.

New Behavior:


To solve the problem, the system tracks modifications of axis labels independently of localized strings.

Known Limitations:

Reports will need to be reopened and resaved in the localized version of Crystal Reports to enable this fix.

Text

ADAPT00592279 Patch ID: 38654598

Description:

When exporting a report to text format, the entire contents of subreports that are large fail to be exported.

New Behavior:


Tools

BOXIAIX_SP3

Tools

ADAPT00553899 Patch ID: 38389397

Description:

Reports that use a universe as a data source may not display an updated list of values (LOV) for prompts when the report is refreshed.

The LOV are updated only if the universe was resaved to Enterprise after the report was last refreshed.

The cause of the problem is that, instead of forcing the system to regenerate the LOV, objects placed in the Query Filters section of the

Query Panel have the option to prompt users for a LOV that are valid for this object. Therefore, in most cases, the list will only display

the values from the last time the query was edited.

New Behavior:


A registry key has been added to force the LOV to be regenerated each time a Crystal Report is opened. Although the report won't

display a live LOV for a given prompt when the report is refreshed, the LOV will be updated the next time the report is opened or

when the user operates the Query Panel.

Scheduling a report in Business Objects Enterprise presents users with the LOV as stored in the InfoStore (system database). Users

have two ways to update this LOV:

- Refresh the report by using the Refresh Report button in the Central Management Console (Report Object > Properties Tab > Refresh

Options subsection > Refresh Report).

- From Crystal Reports, save the report to the Enterprise Folders.

Successful report instances are saved with the LOV at the instances' scheduling time. If an instance is refreshed within a viewer, the

values in the list are drawn from the values that were saved at the report's scheduling time; a live LOV isn't generated.

Known Limitations:

When this registry key is in use, it may take longer to open a universe report in Crystal Reports designer or to view a report on-demand

in a Business Objects Enterprise web application. Performance is affected because the Business Objects Enterprise Web Intelligence

Report Server is called when a report that is based on a universe is opened, which adds more work to the server.

In XIR2, the "Always Refresh List of Values" check box must be selected within the report. This option is on the Query Panel of Crystal

Reports, within the properties of the object in the Query Filters section for each object that uses a list. By default, the "Always Refresh

List of Values" option is enabled.

In a universe, the object being used must have the "Automatic refresh before use" property enabled. For more information, see the

"Using lists of values" section in chapter five of the Designer Guide.

BOXIAIX_SP3

Tools

ADAPT00580510 Patch ID: 38549394

Description:

Importing Business Views, and their associated Data Foundation objects, may fail when the Data Foundations contain Command

tables.

This problem happens when the Command tables use dynamic parameters with identical names, which are based upon the same List

of Values (LOV) object.

The cause of the problem is a conflict in ID-overlapping with Command table parameters.

New Behavior:


Usability

ADAPT00521787 Patch ID: 38291812

Description:

The mergeboar utility fails to merge comment tags or nodes that don't exist in the web.xml of the default Business Objects .war files.

New Behavior:


User management

ADAPT00540766 Patch ID: 38311054

Description:

When user accounts are deleted, the CMS terminates unexpectedly.

This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the Oracle database

subsystem driver fails when it tries to delete the user accounts from the system database.

New Behavior:

The problem is now resolved for Oracle system databases.

User Rights and Rights-Checking

ADAPT00610147 Patch ID: 39042641

Description:

When running a query in Java Instance Manager with a user account that has the "View Document Instances" right, but not the "View

Objects" right, a Java exception error message appears.

New Behavior:


Variable & Formula creation

BOXIAIX_SP3

Variable & Formula creation

ADAPT00582071 Patch ID: 38493129

Description:

Changing a variable in a Webi document affects other variables in the document.

New Behavior:


Variables

ADAPT00566862 Patch ID: 38406332

Description:

In Strategy Builder, when users add, delete, or edit a variable the Reverse Proxy URL causes an error message to appear.

New Behavior:


View as HTML

ADAPT00594108 Patch ID: 38762097

Description:

When editing a previously saved Web Intelligence document using the HTML Query Report page in InfoView, the following error

message appears: "Could not get deserialization from storage token."

New Behavior:


Visual Linking

ADAPT00629016 Patch ID: 38927109

Description:

A report created in Crystal Reports version 9 Report, based on SQL Server stored procedures, may return different data in a more

recent version of Crystal Reports.

This problem happens with reports that have a rowset (returned by stored procedure) that is linked at twice or more, with one of the

links being an outer join. Crystal Reports version 9 handles such data correctly.

The cause of the problem is that the outer join means keeping two separate rowsets in memory, and these are combined incorrectly

when the report is migrated to a newer version of Crystal Reports.

New Behavior:


Web Applications

BOXIAIX_SP3

Web Applications

ADAPT00596003 Patch ID: 38659724

Description:

Users are prompted to log on again to Iviews when Iview uses a SAP portal.

The cause of the problem is that .NET Iviews incorrectly uses cms_name instead of cmsname.

New Behavior:


Web Authoring

ADAPT00410237 Patch ID: 38324918

Description:

Attempting to add a calculated member to a report using the HAPI essbase driver causes the Olapworker to terminate unexpectedly.

The cause of the problem is that Crystal Analysis fails to check for child objects before it processes the request to add the calculated

member.

New Behavior:

This has been corrected to check for children before processing them.

WebI Doc Viewing

ADAPT00570608 Patch ID: 38635979

Description:

WebI documents display the Corruption data column.

New Behavior:


ADAPT00572972 Patch ID: 38741222

Description:

The shortcut menu fails to close when users click away from the menu to close it.

New Behavior:


BOXIAIX_SP3

WebI Doc Viewing

ADAPT00588040 Patch ID: 38653458

Description:

An "INF" error message appears when duplicating the WEBI report after the value for the "quick filter" parameter value has been

changed.

This problem happens when editing a WebI report in the Query-HTML report panel.

New Behavior:


ADAPT00595216 Patch ID: 38672632

Description:

Exporting a large Webi instance to Excel will lock the Web Intelligence Report Server.

New Behavior:

This problem is solved.

BOXIAIX_SP2

.NET WCA

ADAPT00208015 Patch ID: 35732216

Description:

When using Ad Hoc with Secure Socket Layer (SSL) the message, "This page contains both secure and nonsecure items. Do you want

to display the nonsecure items?" pops up. This message should not appear.

New Behavior:


ActiveX viewer

ADAPT00412543 Patch ID: 38070421

Description:

The ActiveXViewer displays blank pages on reports that are transferred over slow network connections.

New Behavior:


ADAPT00412769 Patch ID: 37837360

Description:

A looping database logon prompt page happens in the ActiveX viewer if a subreport requires a database logon name that contains

characters that need URL encoding.

New Behavior:

To solve the problem, the URL reporting bridge skips the server name, database name, or subreport name before encoding them.

ADAPT00504676 Patch ID: 37896793

Description:

In the .NET InfoView, if users view a Crystal report using the ActiveX Viewer or Java Viewer, the error message "User has logged off"

may appear.

Subsequent attempts to view the report work as expected.

New Behavior:


ADAPT00530930 Patch ID: 38169893

Description:

When users use the ActiveX viewer, hosted by Tomcat with SSL, users are re-prompted by the parameter screen.

This problem happens when the parameters have been selected and the report is processed.

New Behavior:


BOXIAIX_SP2

ActiveX viewer

ADAPT00534720 Patch ID: 38188483

Description:

In the ActiveX viewer, when drilling down on a group more than once, nodes in the group tree fail to expand.

New Behavior:


AD authentication

ADAPT00486334 Patch ID: 37899312

Description:

When an XI client, such as Crystal Reports XI, attempts to connect to a Business Objects XIr2 system using Active Directory

authentication, the following error appears: "Security plugin error: Failed to set parameters on plugin."

The cause of the problem is that the Active Directory authentication plug-in checks the version number of the Central Management

Server it is connecting to and fails if this is not the same as its own version.

New Behavior:


Adobe Acrobat (PDF)

ADAPT00504179 Patch ID: 37913593

Description:

When reports are exported to PDF in version XI, the export fails if the report was created in Crystal Reports version 9 and contains a

suppressed subreport.

New Behavior:


AF Server

ADAPT00439601 Patch ID: 37605186

Description:

Performance Management services fail to start after applying Web Intelligence to SAP BW components from the beXIwisapbwwin.zip

Hot Fix.

The cause of the problem is that, the beXIwisapbwwin.zip Hot Fix causes the Web Intelligence to SAP BW components to update

interfaces in the Connection Server; however, the interfaces for the Performance Management services are not included with those

updates. So, the Performance Management services are unable to run.

New Behavior:


Known Limitations:

This HotFix applies only to the Multi-Lingual release of Performance Management.

BOXIAIX_SP2

AF Server

ADAPT00514579 Patch ID: 38023450

Description:

AA servers shut down after a database is restarted.

New Behavior:



ADAPT00451977 Patch ID: 37812041

Description:

The DHTML viewer fails when users navigate through a sub-level of a group tree.

When users click on an item in the group tree before they click another location, the viewer goes to the group footer instead of the

group header.

This problem occurs when a report has both suppressed and unsuppressed group headers within the report. The print engine

miscalculates the encapsulated page.

New Behavior:


All Page Based Formats

ADAPT00505246 Patch ID: 37929039

Description:

Reports fail to export to PDF or RTF if they have a blank and unsuppressed subreport.

New Behavior:


All viewers

ADAPT00479829 Patch ID: 37923475

Description:

When a report is refreshed, BusinessObjects Enterprise fails to retain the parameter values displayed in the Parameter Prompt

Window.

The viewer discards the values after a refresh is done.

New Behavior:


BOXIAIX_SP2

All viewers

ADAPT00499053 Patch ID: 37962195

Description:

When users click a button to launch an OLAPi report from another OLAPi report, the report is rendered as a blank page.

New Behavior:

This issue is resolved.

Analytics

ADAPT00467095 Patch ID: 37735143

Description:

Analytics that are based on queries may contain irregularities in how numbers are formatted.

The cause of the problem is that a particular format flag fails to be used.

New Behavior:


ADAPT00501236 Patch ID: 37948421

Description:

Interactive Metric Trends, when set to expire in twelve periods, produce incorrect results for graphs that use comparisons to metric

trends from previous years.

The cause of the problem is inadequate protection for connections to the PM server.

New Behavior:


ADAPT00520050 Patch ID: 38072678

Description:

A Dashboard report fails to show the document chosen when expanded using "Expanded View" in the Application Foundation.

The viewer analytic has two sets of XML: one to represent the currently displayed analytic and one for the viewer itself. The cause of

the problem is that the expand function uses the viewer XML to render the viewer.

New Behavior:

To solve the problem, the expand function uses the XML for the currently displayed analytic.

Auditing

BOXIAIX_SP2

Auditing

ADAPT00421490 Patch ID: 37522610

Description:

The Central Management Server fails to load the Oracle audit database subsystem for Oracle 10 clients.

The library named liboracleauditdbss.so.10.0 is not included in the original install CD.

New Behavior:

The missing component is added with this HotFix.

BIAREngine

ADAPT00496436 Patch ID: 37873658

Description:

In WebI, when users export reports to PDF format, the crosstab displays blank rows.

The cause of the problem is that a variable fails to be initialized.

New Behavior:


Break

ADAPT00490200 Patch ID: 37898040

Description:

When a Web Intelligence Document is scheduled and the scheduled instance results in a failed status, the Web Intelligence Report

Server fails to release connections.

The connections on the Web Intelligence Report Server is eventually released when the connection timeout value has exceeded.

New Behavior:

The Web Intelligence Report Server explicitly calls the logout function when a scheduled instance results in a failed status.

Build

BOXIAIX_SP2

Build

ADAPT00490355 Patch ID: 37887977

Description:

To change the database logon information of a report in the CMC, users must be granted the specific right "Schedule to Destination."

For example, users can have four rights granted to them for a Crystal Report object:

* View objects

* Edit objects

* Schedule the Document to Run

* Schedule to Destinations

In this scenario, if the "Schedule to Destinations" right is removed, users lose their ability to change the database logon information.

New Behavior:

Only the "View Object" and "Edit Object" rights are required for a user or group to edit the database logon.

ADAPT00509907 Patch ID: 38007390

Description:

The default LOV parameters for single-level LOVs fail to be preserved.

New Behavior:


Business View

ADAPT00481099 Patch ID: 37733882

Description:

When reporting off a Business View, reports run more slowly on a Dynamic Data Connection than on a static Data Connection.

Slower performance is caused by the way data is refreshed over a Dynamic Data Connection. On a Dynamic Data Connection, the

data model is rebuilt with each refresh. On a static Data Connection, the data model is not rebuilt.

New Behavior:

To improve performance, the data model for Dynamic Data Connections are stored in memory and reused until the data model must

be updated.

CA-Connectivity

BOXIAIX_SP2

CA-Connectivity

ADAPT00414244 Patch ID: 37736480

Description:

Olap Intelligence is slow to display a list of databases in Microsoft Analysis services.

The cause of the problem is that, when users expand a folder to view its subfolders, the application calls the server to retrieve the

information.

New Behavior:

To solve the problem, the information for subfolders is cached, so that the server is no longer accessed every time users expand a

folder.

Cadenza java applet

ADAPT00371986 Patch ID: 36995519

Description:

The Webi java applet cannot save documents that have been imported from BusinessObjects Enterprise 6.5.

New Behavior:


ADAPT00506806 Patch ID: 38071004

Description:

For linked Universes, the "WHERE" condition is unavailable in the SQL Query Panel in InfoView.

The cause of the problem is that core universe references are ordered, and their order is stored in the InfoObject of the Derived

Universe, rather than in the UNW BLOB file.

New Behavior:


To solve the problem, the order of core universe references is stored in the UNW BLOB file.

ADAPT00509927 Patch ID: 38089293

Description:

The chart title for a Web Intelligence report disappears once the report is re-opened.

New Behavior:



BOXIAIX_SP2


ADAPT00499667 Patch ID: 37855223

Description:

The LDAP authentication tab of the Crystal Management Console offers no option to support the Microsoft Active Directory

Application Server (ADAM).

New Behavior:

Microsoft ADAM has been added to the list of vendors in the LDAP configuration wizard and is now supported.

ADAPT00502566 Patch ID: 37928195

Description:

LDAP authentication fails if the LDAP server is Lotus Domino.

The cause of the problem is the absence of an attribute on the Lotus Domino servers. Enterprise LDAP checks for that attribute and

causes the authentication to fail when it isn't found.

New Behavior:

To solve the problem, Enterprise LDAP is able to continue with authentication even when the attribute is absent.

ADAPT00528498 Patch ID: 38126568

Description:

The user logon processing time is less than optimal when users log on to the CMC.

The cause of the problem is that the logon system slows down when it verifies user rights.

New Behavior:

The logon system verifies user rights more efficiently.

Chart

BOXIAIX_SP2

Chart

ADAPT00443173 Patch ID: 37480917

Description:

When users view a report with the DHTML viewer, if the report contains charts and the Crystal Enterprise servers reside on Solaris,

the charts are pixilated.

New Behavior:

New settings have been added to control the image quality of charts when viewing with the DHTML viewer.

Known Limitations:

Crystal Enterprise 10

To change the magnification of charts in UNIX, run the following command in the enterprise/generic folder under the crystal

directory:


At the prompt, choose option 1 to update the settings to the optimized setting for UNIX; option 2 maintains the current behavior.

Crystal Enterprise XI

To change the magnification of charts in UNIX, run the following command in the enterprise11/generic folder under the bobje

directory:


At the prompt, choose option 1 to update the settings to the optimized setting for UNIX; option 2 maintains the current behavior.

ADAPT00451519 Patch ID: 37714392

Description:

The option "Customise Group Field Name" produces incorrect results when used to create or view a report with a chart that has three

group levels.

New Behavior:

This problem has been resolved.

To solve the problem, charts always use the underlying condition field when they group data.

ADAPT00499267 Patch ID: 37929956

Description:

When users create a chart that has a mixed bar and line chart, the line labels fail to align. Instead, they are positioned like a multi-bar

chart, such that the labels are beside the bar.

New Behavior:


BOXIAIX_SP2

Chart

ADAPT00517207 Patch ID: 38122706

Description:

Date values on the X-axis of a line chart fail to be displayed in a correct format.

The cause of the problem is that, when a region is changed, chart labels are generated from saved data using the new region's default

date formatting settings.

New Behavior:


To solve the problem, two groupOptions retrieval methods have been added.

Compile

ADAPT00496854 Patch ID: 37913334

Description:

Crystal reports that contain Cross-Tabs fail to correctly show color changes made in Crystal Reports.

This problem occurs when the report is viewed with ActiveX Viewer within BusinessObjects Enterprise XI.

The cause of the problem is that grand total rows are drawn incorrectly, which causes color changes to appear incorrectly on the

ActiveX Viewer.

New Behavior:


Contextual Menu

ADAPT00523403 Patch ID: 38099400

Description:

On a Safari 1.3 system, when viewing WID type documents in Business Objects Enterprise XI, no right-click menu is available in

Interactive Editing mode.

In addition, the system terminates unexpectedly on occasion.

New Behavior:

The system no longer terminates unexpectedly, and the following features have been added to the right-click menu in Interactive

Editing mode:

1. Sort

2. Filters

3. Format cell

4. Add/remove/replace (by format table)

5. Swap axis

6. Set upi section

7. Turn to

CRW designer

BOXIAIX_SP2

CRW designer

ADAPT00489950 Patch ID: 37996421

Description:

When using either Windows XP or Windows 2003, Russian words within text boxes are incorrectly separated across lines.

The cause of the problem is that the usp10.dll, included with Microsoft Office, failed to be loaded. The usp10.dll handles Russian

words in text boxes correctly.

New Behavior:


Known Limitations:

Because this patch relies on loading the usp10.dll from Microsoft Office, it is a prerequisite that Office be installed to have this patch

correct the issue.

ADAPT00523406 Patch ID: 38156718

Description:

The date format of a numeric charts does not use the format set in the regional language settings.

New Behavior:


ADAPT00526290 Patch ID: 38195183

Description:

Users are unable to create reports off a universe that has a prompting LOV based on a hidden object.

New Behavior:


ADAPT00528621 Patch ID: 38138848

Description:

When users select the report option "Perform Grouping on Server," an incorrect SQL query is generated when grouping and

summarizing work is done on a SQL Expression Field.

New Behavior:


BOXIAIX_SP2

CRW designer

ADAPT00531111 Patch ID: 38135559

Description:

Date values in two-digit format are transposed.

This problem happens when the date values are retrieved from the saved data rather than the data source.

The cause of the problem is that the function originally created to convert two digit dates that have been transposed by the registration

key "NumberOfYearToShift" has been accidentally copied into other date handling functions.

New Behavior:


Crystal Content in EPM/AF

ADAPT00410196 Patch ID: 37444037

Description:

When both Performance Management and Encyclopedia are installed on a BusinessObjects Enterprise XI environment, Encyclopedia

information will not display in the Encyclopedia frame when users select items and pages in a dashboard.

The cause of the problem is that the correct object identification numbers fail to be passed to Encyclopedia to ensure that the

Encyclopedia frame is populated with the correct information.

New Behavior:

This problem is resolved, and Encyclopedia operates like Discussions.

CSP Eportfolio

ADAPT00504097 Patch ID: 38067099

Description:

Several pages in Crystal Enterprise ePortfolio and BusinessObjects Enterprise InfoView contain potential security vulnerabilities.

New Behavior:

To solve the problem, additional filtering has been added to user input to prevent security risks.

Data Source

ADAPT00481744 Patch ID: 37818554

Description:

When viewing a scheduled instance of a report, users cannot prevent the report from being refreshed.

New Behavior:

A new option has been added to Job Server to let users share the same instance of a report with different users, and also share the same

print job. The new option for Job Server is as follows:

-procreportoptions __noViewTimeSecurityOnManagedRptData

BOXIAIX_SP2

Data Source

ADAPT00498770 Patch ID: 38019028

Description:

The Crystal Reports DB2 Unicode driver named crdb_db2cli.dll incorrectly displays DBCS characters.

This problem happens when the DBCS characters are stored in a DB2 database created with codepage 819 (iso8859-p1).

New Behavior:

To enable reporting off a non-Unicode DB2 database with DB2codepage=819:

1. Change the value of the following registry to "Yes": [HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.0\Crystal

Reports\Database\DB2] UseOSLocaleForConversion.

2) Ensure that DB2 client environment variable DB2CODEPAGE matches the DB2 database codepage.

For example, for database codepage iso8859-p1, set the DB2 client environment variable to DB2SET DB2CODEPAGE=819.

3) Set the Regional Options for the Windows account on which the Crystal Reports Designer, Page Server, Crystal Report Application

Server, and/or Job Server processes are running, to match the language locale of the DB2 database.

For example, for Simplified Chinese DBCS data, go to Control Panel > Regional Settings > Options, and set Regional Options to

"Chinese (PRC)".

Known Limitations:

DB2 table and field names with DBCS characters are not supported.

If the Crystal DB2 driver is enabled to report off non-unicode data, the same Cystal Reports Designer, Page Server, Job Server, and RAS

process fail to report off DB2 Unicode data.

To limit this Hot Fix behavior to a specific user process:

1. Delete the UseOSLocaleForConversion registry key and install a corresponding registry key in the following directory:

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Database\DB2.

2. Under the specific user account, set UseOSLocaleForConversion to "Yes".

3. Configure a specific Page Server, Report Job Server, or RAS process, or assign the Crystal Reports designer to run under a specific

Windows account.

ADAPT00509299 Patch ID: 37989525

Description:

A custom ODBC datasource fails to accept names in uppercase letters for the DSN/Server name.

New Behavior:


BOXIAIX_SP2

Data Source

ADAPT00515556 Patch ID: 38037049

Description:

After users modify the "Default Value" in a command object parameter, after the command object has been connected and

disconnected from the repository, an error message appears. Then, the changes to the command object are discarded.

New Behavior:


Users are prompted to provide values for parameters.

Data Sources

ADAPT00495627 Patch ID: 37856451

Description:

When users refresh a report in Crystal Report XI with the Firebird ODBC driver, an error message appears: "TODO: <File Description>

has encountered a problem and need to close" or "Table not found."

The problem is caused by an improper memory allocation with the Firebird ODBC driver.

New Behavior:


ADAPT00532395 Patch ID: 38207784

Description:

Data fails to be returned in an ACT! Database.

New Behavior:



ADAPT00523909 Patch ID: 38064715

Description:

When users view multiple instances of a report with viewrpt.aspx, users may be prompted for parameters even though the parameters

have been passed through the URL.

New Behavior:


To solve the problem, a unique identifier has been added to each initial request to view an instance of a report, which ensures the

proper information is passed to the system.

Before this HotFix was created, only two methods were available to identify unique requests: session ID and report ID.

DHTML page viewer (Java)

BOXIAIX_SP2

DHTML page viewer (Java)

ADAPT00513043 Patch ID: 38054661

Description:

When selecting an option from the Drill menu, the following error message appears: "Internal Error: Missing iViewerID

parameter(Error:INF)."

This problem occurs on Websphere 5.1.1.6 and Websphere 6.0.2.3.

New Behavior:


DHTML Viewer

ADAPT00486623 Patch ID: 38041276

Description:

The bottom of the column label is truncated horizontally in an OLAPI report when text is wrapped.

New Behavior:


An option is available to let users manually resize the column header width and height to correctly display text.

ADAPT00523488 Patch ID: 38059394

Description:

In Java Infoview, when users create an OLAP report by clicking New > OLAP Intelligence Report, the "Save as" function fails to work.

When users click "Save as," a page with the word "null" appears, and then the report is not saved.

The cause of the problem is that a file named OLAPWorker.exe is absent from the OLAP Intelligence HotFix. The file needs to be

updated to maintain compatible functionality with other parts of the OLAP intelligence HotFix.

New Behavior:

To solve the problem, the OLAPWorker.exe file has been added.

ADAPT00528560 Patch ID: 38120634

Description:

New OLAP connections cannot be created in InfoView, and script errors are generated when viewing OLAPi reports in the DHTML

viewer.

This problem happens after OLAPiXIwin_chf, dated November 10, 2005, is applied.

New Behavior:


Download as excel

BOXIAIX_SP2

Download as excel

ADAPT00489195 Patch ID: 38051993

Description:

When users export reports to CSV format, no data is exported.

The problem occurs when one of the columns is of type "TinyInt" and at least one of the TinyInt values is null.

New Behavior:


ADAPT00514418 Patch ID: 38037045

Description:

Saving a Web Intelligence Document during daylight savings time, which shows the "Last Refresh Date" field to Excel, shows the time

less one hour; however, saving a document to PDF works correctly. During regular season, the "Last Refresh Date" time is correct for

both formats.

New Behavior:


EPM CMC

ADAPT00500952 Patch ID: 37936734

Description:

After installing Performance Management XI, users are unable to add a server using the serverconfig.sh server installation script.

When the serverconfig.sh script is run, it presents a list of servers that may be added; however, this list is empty.

The cause of the problem is that the script presents only the name of servers that it has successfully determined to be installed.

New Behavior:


To solve the problem, the script no longer determines whether a server is installed.

Known Limitations:

The script allows a server to be added, whether the server is installed or not.

EROM wizard

ADAPT00515024 Patch ID: 38007881

Description:

The RAS server fails to initialize and run when the -requestport option is used in the command line.

The cause of the problem is in the Winsock API.

New Behavior:


BOXIAIX_SP2

Excel

ADAPT00511042 Patch ID: 38068492

Description:

After refreshing a query in Excel (LiveOffice) that previously returned no data, the refreshed query fails to maintain the original layout

of the column headings.

The column headings appear on the last row following the new data.

New Behavior:

The column headings are now in the first row and correctly formatted.

Export

ADAPT00421867 Patch ID: 37316261

Description:

Text in languages other than English is improperly rendered in OLAP intelligence reports when the reports are exported to Excel.

The text appears as "?????".

The cause of the problem is that no encoding is done on the mimetype.

New Behavior:


Format

ADAPT00477258 Patch ID: 38055049

Description:

When users create a new page after paging to the final page, an "1 ERROR: INF" error appears.

The problem is caused by he Break property in Web Intelligence, which is set incorrectly.

New Behavior:


The following files have been modified to ensure the break property is properly used.

incBreaks.jsp

processBreaks.jsp

breakDialog.html

com/businessobjects/adv_ivcdzview/Breaks.java

Formulas & variable

BOXIAIX_SP2

Formulas & variable

ADAPT00468442 Patch ID: 37910270

Description:

This has been modified to A variable that contains nested IF statements displays as "#SYNTAX" in Webi reports.

The cause of the problem is that the condition of nested IF statements fail to be considered in variables.

New Behavior:


GET

ADAPT00522747 Patch ID: 38133526

Description:

The List of Values column header is inconsistent with the values in the column.

The second List of Values prompt inherits the headers from the first List of Values prompt.

New Behavior:


Global

ADAPT00530083 Patch ID: 38105550

Description:

An error message appears when users change a parameter value while rescheduling an instance of a report created in a program other

than Crystal Reports.

The error message says the following: "An error has occurred: Unspecified error."

New Behavior:


To solve the problem, a non-Crystal Reports instance parent object (always a Crystal Reports object) is used to get the report source

and do the prompting.

Globalization

ADAPT00405011 Patch ID: 37813720

Description:

Error messages thrown by Report Application Server are not localized to languages other than English.

New Behavior:


InfoView

BOXIAIX_SP2

InfoView

ADAPT00434260 Patch ID: 37687114

Description:

Discussions and Encyclopedia fail to be synchronized when a report is opened from a link on a PM Dashboard or from a report

hyperlink with the OpenDocument function.

New Behavior:


ADAPT00451464 Patch ID: 37937989

Description:

An error message appears in the CMS when the right “schedule to a server group” is explicitly denied for a particular user, and then

the user clicks on the “server group” option in InfoView to schedule a report.

The error message says: "An error has occurred: Sorry, you do not have the right to 'Define server groups to process jobs' (id - 23) for

'Consolidated Income Statement' (id - 294). Please contact your system or permissions administrator if you require this right."

The CMS fails to check for changes made to the rights for a user.

New Behavior:


ADAPT00463307 Patch ID: 37999284

Description:

When users without view rights open the latest instance of a report, the following error message appears: "An error has occurred:

Object reference not set to an instance of an object."

The cause of the problem is that the infoobject collection is empty for users without view rights.

New Behavior:

To solve the problem, another query is done for instances belonging to the current user, and then the instance with the latest

timestamp is displayed.

ADAPT00487362 Patch ID: 38139410

Description:

Imported instances of reports cannot be rescheduled due to missing properties.

New Behavior:


BOXIAIX_SP2

InfoView

ADAPT00508354 Patch ID: 38035349

Description:

When running a query with the Web Intelligence Java Applet, while the browser window is minimized and then maximized after the

data has returned, a blank prompt dialog box titled "Retrieving Data" appears and remains indefinitely.

The cause of the problem is that the applet calls setVisible(false) for the prompt dialog box titled "Retrieving Data," but setVisible(false)

conflicts with the request to maximize the browser.

New Behavior:

To solve the problem, the Web Intelligence Java Applet disposes the call to the RunQuery dialog box.

Known Limitations:

If the Java plug-in has caching enabled, the cached items must be cleared.

Installation

ADAPT00488299 Patch ID: 37826345

Description:

When user publish a report from a SAP BW system that is multihomed to BusinessObjects Enterprise XI, the following error message

appears: "Error calling Metadata for the role."

The cause of the problem is that the publisher attempts to clone connections before it uses those connections to perform tasks, such as

retrieving role information, reports, and so on. However, cloning is not possible on multihomed hosts.

New Behavior:


The publisher can now start in a mode without attempting to clone connections.

Known Limitations:

To activate this fix, the registry value CloneConnections must be changed from "Yes" to "No."

The registry value is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite

11.0\SAP\BWPublisher.

Note that the value is added only after the bwcepub.exe has received at least one request.

Alternatively, users can create the value manually before the first request is received.

ADAPT00501514 Patch ID: 37875342

Description:

An "HTTP error 500" appears in Java InfoView after users apply the critical HotFix named "beXIwin.zip."

The cause of the problem is that LogonUtils.jav and LogonUtils.class are missing in that HotFix.

New Behavior:


BOXIAIX_SP2

Installation

ADAPT00503107 Patch ID: 37961348

Description:

When the command line switch -requestPort <port> is set for the Performance Manager servers, the specified port fails to bind.

New Behavior:


ADAPT00513060 Patch ID: 37994016

Description:

The Configpatch.sh file still references file names from previous versions of Enterprise.

New Behavior:


Instance management

ADAPT00502487 Patch ID: 38036462

Description:

Alerts for report instances are displayed when the alerts have not been triggered.

New Behavior:


Internal Changes

ADAPT00487808 Patch ID: 38056508

Description:

A report designed in Crystal Analysis 9 may fail to load in a later version.

The cause of the problem is a stack overflow, which is created by sequences of recursive commands in the object history.

Many of the commands in the sequences in the object history are superfluous, because they are never used.

New Behavior:


When a report is loaded, the commands are ignored in the report processing. In addition, when reports are saved, fewer command

sequences are created because the object history is filtered at load time.

Known Limitations:

NOTE: In the Business Objects XI suite, this HotFix requires both commonXIwin_chf.zip and olapiXIwin_chf.zip to be installed.

Java applet viewer

BOXIAIX_SP2

Java applet viewer

ADAPT00530697 Patch ID: 38141480

Description:

When viewing a report through a URL, the date format is converted to mm/dd/yy format when entered as dd/mm/yy format.

This problem happens on the java viewer.

New Behavior:


To solve the problem, the country code formatting has been corrected.

Java InfoView

BOXIAIX_SP2

Java InfoView

ADAPT00324318

BOXIAIX_SP2

Java InfoView

Patch ID: 37794087

Description:

The first logon attempt fails when the Java InfoView and the @clustername is used.

The Java SDK does not support logon attempts with the @clustername on the first logon attempt. The SDK requires a logon to Central

Management Server (CMS) first to retrieve the cluster members; only then can subsequent logon attempts with the @clustername

succeed.

New Behavior:

BOXIAIX_SP2

Java InfoView

Changes have been made to InfoView to process all logon attempts with @clustername.

The change uses a variable in the web.xml or, alternatively, a file named "clusters.properties." Each file contains a list of clusters and

the servers for each cluster to be used. Upon logon, Infoview checks to see if the specified CMS name matches one of the values that

belong to the clusters. InfoView then attempts to log on to the servers that are provided for that cluster value.

How to use the web.xml method:

cms.clusters: this file consists of a comma-separated list of cluster names. Note the following:

- Each cluster in the above list requires its own parameter:

- param-name = cms.clusters.<clustername> (without the @)

- param-value = comma separated list of cms servers

Note: Each param-name value must match case with the corresponding value in the CMS.clusters.

EXAMPLE:

<context-param>

<param-name>cms.clusters</param-name>

<param-value>@samplecluster, @samplecluster2, @samplecluster3</param-value>

</context-param>

<context-param>

<param-name>cms.clusters.samplecluster</param-name>

<param-value>cmsone:6400, cmstwo:6400</param-value>

</context-param>

<context-param>

<param-name>cms.clusters.samplecluster2</param-name>

<param-value>cms3, cms4, cms5</param-value>

</context-param>

<context-param>

<param-name>cms.clusters.samplecluster3</param-name>

<param-value>aps05</param-value>

</context-param>

How to use the clusters.properties method:

Parameters may be added to a file named "clusters.properties," which must be placed in the WEB-INF/classes directory. Store the

parameters in this file using the common .properties format. For example, use one "<name>=<value>" pair per line. If this file exists,

the settings in web.xml are ignored.

EXAMPLE:

Sample equivalent clusters.properties file:

cms.clusters=@samplecluster, @samplecluster2, @samplecluster3

cms.clusters.samplecluster=cmsone:6400, cmstwo:6400

cms.clusters.samplecluster2=cms3, cms4, cms5

cms.clusters.samplecluster3=aps05

BOXIAIX_SP2

Java InfoView

Note: No port has to be provided for a server. If none is provided, then the default port 6400 is assumed.

ADAPT00382407 Patch ID: 37976629

Description:

In Java InfoView, when scheduling a webi report, users cannot export the report to PDF format after setting the file location to an FTP

address.

New Behavior:


ADAPT00478839 Patch ID: 37739355

Description:

When a navigation tree is refreshed in InfoView after a session has timed out, a “Stack Overflow” error message appears.

The “Stack Overflow” error is issued from the client-side JavaScript. This problem has been found to happen only with Microsoft

Internet Explorer, when a function x() is in the include file, which calls a function f.x(), where x is a frame. Internet Explorer reads the

"f" as "window"; therefore, the call to f.x() becomes recursive.

New Behavior:

To solve the problem, a change has been made to the function to check for (f == window), and then call f.x2() in that case.

ADAPT00509597 Patch ID: 38019338

Description:

When using the option “SendTo” to email a successful instance that is based on an event, the email is sent only when the event

happens a second time.

The cause of the problem is that the SI_DEPENDS property fails to be removed from the infoobject when the “SendTo” option is used.

New Behavior:


To solve the problem, the SI_DEPENDS property is deleted from the SDK map only; therefore, no order is sent to delete the properties

from the infoobject. A call to the function remove(key) is made to set the property to null, before the property is sent for background

processing.

Java SDK

BOXIAIX_SP2

Java SDK

ADAPT00523531 Patch ID: 38067194

Description:

When users disable custom parameter current values in the Crystal Report Writer, the change fails to be made in the Reporting SDK.

Pre-XI versions of the Crystal Report Writer and the Reporting SDK required that two or more default values existed before users can

disable custom parameter current values. In CRW XI, the requirement has been reduced to one default value; however, this new

problem was introduced with that change.

New Behavior:

The custom parameter current values in the Crystal Report Writer can be disabled, provided at least one default value exists.

ADAPT00524702 Patch ID: 38090172

Description:

On Solaris, string fields are truncated when runtime Java Resultsets are sent to RAS.

The cause of the problem is that the filed buffer-length calculation uses the wrong value.

New Behavior:


To solve the problem, the field buffer-length calculation uses the value of -4t for sizeof(wchar_t). This value works on Solaris and

Windows systems.

Job Processing

ADAPT00361738 Patch ID: 38036202

Description:

When reports are scheduled, an additional concurrent license is used when the report is run.

New Behavior:


BOXIAIX_SP2

Job Processing

ADAPT00459635 Patch ID: 37812366

Description:

A database logon error happens when users drill down on an instance to a sub-report when using the DHTML or ActiveX Viewers.

The cause of the problem is that the Viewers attempt to access the database.

New Behavior:


Known Limitations:

The following registry keys must also be added to generate data for all subreport instances:

[HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal

Reports\SavedData]"GenerateDataForAllSubreportInstances"="Yes"

[HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.0\Crystal

Reports\SavedData]"GenerateDataForAllSubreportInstances"="Yes"

ADAPT00480842 Patch ID: 37835640

Description:

An error message appears when users change static parameter values prior to scheduling a report and the Report Application Server

(RAS) is switched off.

The error message says "Cannot initialize report application session."

New Behavior:


ADAPT00507438 Patch ID: 38056622

Description:

When scheduling a report based on a Business View that uses an upper or lower bound parameter option in java ePortfolio, the

following error message appears: "More information is needed before the report can be processed."

The cause of the problem is that, when the report is processed, the SI_MIN and SI_MAX property bags fail to be initialized when the

defined range is initialized. The null values in the property bags lead to requests for more information; therefore, processing fails.

New Behavior:


ADAPT00519079 Patch ID: 38132510

Description:

Web Intelligence reports fail to retry, even when users enable the retry option when scheduling the report.

New Behavior:


BOXIAIX_SP2

LDAP authentication

ADAPT00444827 Patch ID: 37616845

Description:

The LDAP security plugin does not conform to the LDAP RFC2251 namespace when a search for the root DSA-specific entry (DSE) is

done.

New Behavior:


ADAPT00481638 Patch ID: 38070224

Description:

The IBM SiteMinder Single-Sign-On feature fails on first attempt when it connects to the Infoview portal.

The cause of the problem is the flag "do not create" on LDAP update options that are applied to the account for a new user. Some of the

details of the new user's account fail to be collected before a request for a new user account is sent to the LDAP server. Because the

LDAP request has no "create" flag, the request fails.

New Behavior:


ADAPT00527068 Patch ID: 38121586

Description:

When attempting to log on to Crystal Enterprise, the following error message may appear: "LDAP Error: LDAP authentication could

not log you on. Please

make sure your logon information is correct."

This problem occurs when a user name contains comma (,).

The cause of the problem is that the secLDAP plug-in is unable to import the information for an LDAP user that contains a comma in

the name. If the LDAP server formats the DN as "CN=Lastname\, Firstname, OU=Department, O=Organization, C=Country", the

authentication fails on the escaping backslash used in the DN.

New Behavior:


Left pane - Result objects

ADAPT00506784 Patch ID: 38071691

Description:

When users create a report, an object may change class in the Java Query Panel.

The cause of the problem is that core universe references are ordered, and their order is stored in the InfoObject of the Derived

Universe, rather than in the UNW BLOB file.

New Behavior:


BOXIAIX_SP2

Member Selector

ADAPT00498130 Patch ID: 37866375

Description:

The default focus for the Select button in the Member Selector is on "Select All".

New Behavior:

The default focus for the Select button in the Member Selector has been changed to "Select At Level X" when the field picker is

initialized.

Metrics Engine

ADAPT00501051 Patch ID: 37948111

Description:

When users create a custom calendar that displays the days of the week, the date ranges first display with values and then the date

ranges appear blank upon refresh.

The problem happens when the concurrent IMT loads. The IMT causes a non-threadsafe function on the client side to run. Because the

non-threadsafe function isn't synchronized with other functions, the calendar fails to operate properly.

New Behavior:

To solve the problem, the function is synchronized with other functions that are run concurrently.

ADAPT00503000 Patch ID: 37948560

Description:

In the EPM, when updating values for manually entered metrics, the dating process repeats and the values fail to be updated.

The problem is caused by weak connections to the EPM server.

New Behavior:


ADAPT00503012 Patch ID: 37948625

Description:

Calendar interval changes for manual metrics require two attempts to succeed.


New Behavior:


Microsoft Excel

BOXIAIX_SP2

Microsoft Excel

ADAPT00084464 Patch ID: 37866115

Description:

Boolean field values are exported incorrectly to Excel.

New Behavior:


ADAPT00466009 Patch ID: 37769817

Description:

On a UNIX system, when exporting a Crystal report to Microsoft Excel using the option "Column widths based on objects," the column

widths of the exported report objects are wider. This problem does not happen when the report is exported to Excel using Windows

BOE server, Crystal Designer, or Offline Viewer.

The cause of the problem is a dependency within the calculation of column widths that determines GDI related values on UNIX.

New Behavior:


ADAPT00515497 Patch ID: 38054458

Description:

Saving a Web Intelligence document in CSV format saves only a few rows at random.

New Behavior:



BOXIAIX_SP2


ADAPT00424121 Patch ID: 37611338

Description:

When users export data from to Microsoft Excel format, the export fails and an error message appears: "Not enough memory to

perform operation."

This problem occurs when the details section is blank (NULL). In that case, the export operation returns from its first function without

exporting the Group Header and Group Footer sections. The absence of Group Header and Group Footer information causes incorrect

formula results, and multiple attempts to fetch data, which terminates the export.

In some cases, a subreport may cause the Details section to appear as NULL, which results in a failed export. The problem occurs

when the option "Perform Grouping on Server" is enabled when a subreport is in one of the Group areas.

New Behavior:

To solve the problem, the Details section is processed if it is available. If the Details section is not available, it is not processed;

however, the group headers and footers are processed appropriately, as though the details sections were not NULL.

Known Limitations:

Before installation of this Hot Fix, if "Perform Grouping on Server" was enabled for a report with one or more groups with suppressed

Details sections, no sections from the Group areas would be exported to Excel format. With this Hot Fix, rows from unsuppressed

sections of Group areas are exported.

ADAPT00478427 Patch ID: 38086216

Description:

Multi Line text objects contain carriage return symbols in reports that are exported to Excel Data Only format and viewed with

Microsoft Excel 2000.

The cause of the problem is that the word wrap feature is disabled when reports are exported to Excel Data Only format.

New Behavior:

A registry key lets users enable or disable the word wrap feature:

[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports\Export\Excel]

WrapTextInDataOnly

By default, the registry key is set to value of true, which allows the carriage return symbols to appear. To prevent carriage return

symbols from appearing, change the value to false.

Object Import

BOXIAIX_SP2

Object Import

ADAPT00513245 Patch ID: 38194444

Description:

Report objects may fail to import if they are set to use specific server groups into a Business Objects XI environment

When the import fails, the following error message appears: "Committing the export object to the destination CMS failed. Reason:

Failed to commit objects to server."

The cause of the problem is in the aggregation of security for the newly created object in the destination system.

New Behavior:


Object management

ADAPT00532899 Patch ID: 38199121

Description:

Users are unable to import Crystal Report Objects, which point to a server group, from a Crystal Enterprise 9 system.

New Behavior:


Object model

ADAPT00307335 Patch ID: 36339235

Description:

When users set the location on a native Oracle report in the Crystal Reports 10 Report Designer Component (RDC), the numerical

fields return incorrect data. This problem only occurs in reports that were created in a previous version of Crystal Reports.

The cause of problem is an incompatibility between the native Oracle database driver and reports that were created in previous

versions of Crystal Reports.

New Behavior:


Parameter Manager

BOXIAIX_SP2

Parameter Manager

ADAPT00505512 Patch ID: 37953425

Description:

The number of records that can be displayed in the second hierarchy of a List of Values in Crystal Reports is limited to 100.

The cause of the problem is that the number that is used to determine how many items in the list to retrieve fails to be reset on the

second prompt.

New Behavior:


The number that determines the number of items to be retrieved is set to zero before each prompt.

Parameters

ADAPT00456550 Patch ID: 37961149

Description:

When users change a command object, duplicate values are appended to the default value list for the parameter of the command

object.

For example, if a command object has a parameter with a default value of "Argentina" and a change is made to that command object,

the default values list displays "Argentina" twice. Each time the command object is edited, the current default value is added to the

end of the default value list. The default value may be appended many times.

New Behavior:

To solve the problem, a check is performed against the default values list to ensure there are no duplicate values. Any duplicate values

found are removed from the list.

ADAPT00495137 Patch ID: 37992760

Description:

When creating a report off an Oracle stored procedure with a string parameter, an Oracle database error appears if the Oracle server

version is earlier than Oracle 9i.

The cause of the problem is that, when a string parameter is used, the system binds and processes the connection as Unicode.

However, an Oracle 8 server strictly enforces the rule requiring N for a Unicode string (NChar, NVarChar) and no N for non-Unicode

string (Char, VarChar).

New Behavior:

To solve the problem, the system checks whether the string is Unicode.

Path Mapping

BOXIAIX_SP2

Path Mapping

ADAPT00381314 Patch ID: 37032452

Description:

A non-existent page, such as "http://server/crystal/enterprise/ePortfolio/en/nonexistent.csp" causes an error to appear ("404: page

not found") that shows the full path to the server.

New Behavior:

The error message displays the "404" error message without revealing the full path to the server.

Performance

ADAPT00506946 Patch ID: 38056588

Description:

In .NET Infoview, reports that take longer than three minutes to process but schedule successfully may time-out in the Advanced

DHTML viewer. The following error message appears: "ERROR: Thread was being aborted."

The cause of the problem is that a timeout of three minutes is coded into the ASP application.

New Behavior:

To solve the problem, the timeout has been removed.

Known Limitations:

On the client machine, the file C:\windows\Microsoft.NET\Framework\v1.1.4322\config\machine.config must be updated as

follows:

Within the following section of code, change the value executionTimeout="90" to executionTimeout="1200" or some value greater than

10 minutes:

- 

<httpRuntime executionTimeout="90" maxRequestLength="4096" useFullyQualifiedRedirectUrl="false" minFreeThreads="8"

minLocalRequestFreeThreads="4" appRequestQueueLimit="100" enableVersionHeader="true" />

Performance Manager

BOXIAIX_SP2

Performance Manager

ADAPT00482748 Patch ID: 37826629

Description:

Metrics that are based on a single measure with different filters are divided into multiple groups with the same name.

This problem is fixed in Af 651 with HF 1.

New Behavior:

Metrics based on a single measure with different filters are grouped under one name.

ADAPT00492559 Patch ID: 37779781

Description:

The Performance Management services fail to start when installed on BusinessObjects Enterprise XI ML.

The cause of the problem is that a change was made to the interface to the Connection Server, which requires an update for all affected

components.

New Behavior:

This HotFix contains the required update.

Personal Dashboard

ADAPT00485229 Patch ID: 37777271

Description:

In EPM Application Builder, if the default page for a menu is set to a submenu with a non-English title, such as simplified Chinese, the

submenu page fails to display when the menu is selected in the application.

The cause of the problem is that non-English menu titles are incorrectly decoded.

New Behavior:


ADAPT00496999 Patch ID: 37948310

Description:

When users view the executive Dashboard, the following error messages appear: “Error promoting lock – retry to ensure correct

version of the data” and “User session has expired (CO101).”

The problem is caused by calls made to the server that are improperly protected.

New Behavior:


BOXIAIX_SP2

Personal Dashboard

ADAPT00504100 Patch ID: 37948712

Description:

When users view documents in EPM InfoView, incorrect datapoints appear on charts.


New Behavior:


ADAPT00511321 Patch ID: 38041841

Description:

When a refresh is done on a Metric History weekly calendar, the refresh fails to work properly.

New Behavior:


Platform .NET controls

ADAPT00484468 Patch ID: 37798927

Description:

In .Net InfoView, when a user changes the destination from "Specific File Locations" to "Specific Inbox" upon scheduling a report, the

following error message appears: "Specified cast is not valid."

The cause of the problem is a mismatch in destination type.

New Behavior:


Platform COM SDK

ADAPT00479163 Patch ID: 37727793

Description:

An object's' subfolders may not correctly inherit rights that are assigned to objects through roles in the Java SDK. That is, if the role of a

parent folder is changed to a less powerful role, the child objects of the parent folder retains the more powerful role.

For example, a Java application can set a user to have the "Full Control" role on a Folder. The sub-folders will correctly show

"Inherited" and "Full Control." rights. If the same application then sets the Folder to "No Access," the subfolder incorrectly shows

"Inherited" and "Full Control" rights.

New Behavior:


Platform Java SDK

BOXIAIX_SP2

Platform Java SDK

ADAPT00440897 Patch ID: 37838356

Description:

Some JSF components must be updated.

New Behavior:

The JSF file jsfadmin.war is updated.

ADAPT00501264 Patch ID: 37902612

Description:

Under certain security combinations, users with rights to log on to InfoView are unable to log on to the Java InfoView.

With the same security combinations, users can log on successfully to the .NET infoview.

One security combination known to cause the error is when the "Everyone" group is defined to have "No Access" at the "Top Level

Folder" object while individual users have been explicitly granted the right to log on to InfoView.

The cause of the problem is that, although users were logged on successfully, the right calculations fail when rights to Web

Intelligence objects are checked.

New Behavior:

To solve the problem, the java component that handles Web Intelligence objects has been updated accordingly.

Note: Users can define "Top Level Folder" rights in the CMC under Home > Settings > Rights. Rights to InfoView can be defined under

Home > BusinessObjects Enterprise Applications > InfoView Rights.

Portal

ADAPT00464210 Patch ID: 37753977

Description:

Viewing an OLAPI document through Sharepoint returns the an error message page that says the following: "Page Not Found error,

containing "Error Code: 500 Internal Server Error. The request was rejected by the HTTP filter. Contact your ISA Server administrator.

(12217)." This problem happens when IIS and Sharepoint are outside the firewall.

The cause of the problem is the backURL method that is sent to the logon page contains an extra level of encoding for the token

parameter, which makes the page inaccessible and results in the error.

New Behavior:

To solve the problem, the extra level of encoding has been removed.

BOXIAIX_SP2

Portal

ADAPT00505925 Patch ID: 38157910

Description:

Crystal Reports Explorer fails to release a licence after the user logs off.

The licence is released only after the session has timed out.

New Behavior:


Preferences

ADAPT00444165 Patch ID: 37798867

Description:

When reports contain many parameters and parameter prompts, performance of the report is adversely affected.

New Behavior:


Prompt Engine

ADAPT00394232 Patch ID: 37047928

Description:

A slow response time may occur when users view a report with Dynamic Cascading Prompts(DCP) through the DHTML, Java,

ActiveX or Interactive viewer. The slow down occurs because reports with DCP use the Cache Server or Page Server, or RAS.

New Behavior:


ADAPT00408559 Patch ID: 37908559

Description:

When the Report Application Server (RAS) is overworked, memory leaks occur while users view reports that contain static parameters.

The cause of the problem is a fault in an error handling module inside RAS that leaks memory.

New Behavior:


BOXIAIX_SP2

Prompt Engine

ADAPT00486169 Patch ID: 37770591

Description:

Parameter prompts fail to render properly when a load-balancing virtual address is used through the .NET InfoView from the ActiveX

Viewer. However, the parameter prompts work with the DHTML or Java Viewer.

The cause of the problem is that the HTML text files are downloaded to the client machine; therefore, the client needs the absolute path

to access the .JS files in the server machine, which it cannot return.

New Behavior:

To solve the problem, winsock is used to convert the IP address to DNS name.

ADAPT00501329 Patch ID: 37953487

Description:

In Business View Manager, a multi-value dynamic parameter behaves like a single value parameter does inside Crystal Reports.

New Behavior:


ADAPT00511234 Patch ID: 38046441

Description:

When users specify custom database information in the Central Management Console, and then preview a report that has a linked

subreport, the system continually prompts for the sub report parameter.

The cause of the problem is that both the report and its linked subreport call the same stored procedure, with different parameters, to

return different database fields.

New Behavior:


The main report passes the linked parameter value to the subreport stored procedure to retrieve a second schema that differentiates

from the main report.

Prompting

ADAPT00317952 Patch ID: 38088982

Description:

In Infoview, when users schedule a report that is based on a Business View, they may be prompted to modify parameters that are not

used in the report.

Reports may or may not need to use all the parameters available in the Business View; however, when scheduling the report, users are

presented with all parameters.

New Behavior:

An option has been added to Infoview to show only parameters that the report is using. The option is called "Show unused

parameters." By default, the option is disabled, so that only the parameters used by the report are shown.

BOXIAIX_SP2

Publish & Subscribe

ADAPT00503435 Patch ID: 38120508

Description:

Web Intelligence variables lose their decimal-place numbers, causing incorrect calculations.

This problem happens on German or French Windows operating system to run Server Components, when the denominator is a

number smaller than 10 and has 1 decimal place.

For example, a variable written as 350/1,5 or [Numberfield]/2,5 appears as 350/1 or {Numberfield}/2.

New Behavior:


Query Generation and data access

ADAPT00442571 Patch ID: 37753007

Description:

When checking the joins in a universe, the designer issues a SELECT * statement on the joined tables. If one of the tables contains an

unhandled datatype, the connectionserver function is unable to proceed, and then an error message appears.

The cause of the problem is an absence of support for datatype columns.

New Behavior:


Support has been added for datatype columns.

Query Technique

ADAPT00476860 Patch ID: 38054957

Description:

Web Intelligence reports fail to retain the default parameter value when the report panel "Query - HTML" is used.

New Behavior:


The default parameter value is saved when users save Web Intelligence reports.

Relational Database

BOXIAIX_SP2

Relational Database

ADAPT00442756 Patch ID: 37490920

Description:

An "N" literal appears in a SQL statement when reporting from an Oracle table that uses record selection.

The appearance of the N causes a performance problem, because it prevents the use of database indexes. In that case, a full tablescan

is done for each request.

New Behavior:

The N no longer appears.

ADAPT00511264 Patch ID: 38099422

Description:

Crystal Reports Xl generates a SQL statement that contains an "N" literal character.

This problem happens when reporting from an Oracle 9.2 database, which uses Crystal Reports XI with a JDBC connection and an

Oracle 10G client, and then creating record selection from a string field.

New Behavior:


Reliability

ADAPT00476630 Patch ID: 37798780

Description:

The JRC setTableLocationEx function fails to work with Oracle-stored procedures.

The cause of the problem is that the cursor parameter fails to be filtered out while the table is resynchronized.

New Behavior:

To solve the problem, the cursor parameter is filtered out when the query is built.

BOXIAIX_SP2

Reliability

ADAPT00492211 Patch ID: 37860340

Description:

The ampersand character ("&") will sever parameter prompt values that use openDocument.jsp.

For example, if a Crystal Report has a parameter field in the report header and openDocument.jsp passes the string "Ben&Jerry" as the

parameter prompt value, the report will only display "Ben."

New Behavior:


Note that the ampersand character must be URL encoded to %26 in the URL. For example, the following is a valid URL string to

successfully pass the ampersand character to the report:

openDocument.jsp?iDocID=1234&lsSStringParameter=Ben%26Jerry

Known Limitations:

If using the Tomcat Application Server that ships with Business Objects, users must redeploy desktop.war. The version of Tomcat that

ships with BOE deploys war files automatically when a directory is renamed or removed. To redeploy the desktop.war, users can

rename or remove the following directory:

bobje/tomcat/webapps/businessobjects/enterprise11/desktoplaunch

The desktop.war file will be redeployed on the next restart of Tomcat. It is recommended to backup all user-modified files before

deleting the directory.

Report

ADAPT00486793 Patch ID: 37913627

Description:

When users click the option to send a Web Intelligence document to email, and then click the Add Attachment option, the attachment

fails to be sent.

New Behavior:

Because no external viewer is available for Web Intelligence documents, the Add Attachment option is automatically disabled if at

least one Web Intelligence document in Web Intelligence format is in list of objects to be sent by attachment.

Report output (XML)

ADAPT00511922 Patch ID: 38070659

Description:

The WIReportServer calculation engine terminates unexpectedly.

New Behavior:


BOXIAIX_SP2

Report output (XML)

ADAPT00513567 Patch ID: 38019514

Description:

Invalid XML is being sent from procWebI processing plug-in to the Web Intelligence Server.

The invalid XML causes Assert messages to be posted to the trace logs, because a close tag is created in the XML when the associated

open tag is created.

New Behavior:

To solve the problem, no closing tag is created when the open tag is absent.

Report processing

ADAPT00413203 Patch ID: 37348558

Description:

When users run a report that has unlinked tables or stored procedures in a Sybase 12.5 database, the report may fail to process.

The cause of the problem is that the Sybase native driver does not support multiple queries on one connection, a situation that cause

an infinite loop to occur.

New Behavior:

An error message appears if two unlinked tables or stored procedures are used to create a report. The error says: "Failed to open a

rowset. Only one command can execute at a time."

ADAPT00423129 Patch ID: 37818800

Description:

When users make a third attempt to remove a field from a report, retrieve the rowset, and then save the report, the report fails. The

following error message then appears: "Invalid file handle. The file is in use by another application. Unable to load report."

The cause of the problem is that RAS saves the current document, and then saves a copy of the report file, which RAS regards as a file

that is in use.

New Behavior:


RAS detects when a save is performed on a cloned job, and then disconnects the job from the original job's saved data when that

condition is true.

BOXIAIX_SP2

Report processing

ADAPT00481503 Patch ID: 37750270

Description:

The error message "Operator/operand type mismatch" appears when connecting to a logical field type in a FoxPro VFP file-based

database.

The cause of the problem is that the FoxPro VFP driver logical field type is incorrectly defined as a "0" or "1" instead of the correct

values of False or True (".F." or ".T.").

New Behavior:


ADAPT00520082 Patch ID: 38121481

Description:

The syntax used to successfully call managed reports in Crystal Enterprise 10 fails to work when used in Business Objects Enterprise

.NET.

Users call managed reports by making a viewrpt.cwr request and passing parameters in the URL.

New Behavior:

To solve this problem, modify the web.config file:

1. Locate the web.config file in the following directories:

- For version XI, go to …\ Common Files\Business Objects\3.0\crystalreportviewers11\.

- For version XI R2, go to …\Program Files\Business Objects\common\3.5\crystalreportviewers115\.

2. Modify the web.config file as follows: add <add key ="viewrpt.emptyIsNULL" value="false"/> immediately below the line "<add

key ="viewrpt.toolbar" value=""/>".

Known Limitations:

If the empty string is set to the number parameter, the report cannot be viewed.

Report Servers

BOXIAIX_SP2

Report Servers

ADAPT00464215 Patch ID: 37678543

Description:

When the option View on Demand is applied and users click a subreport, they are prompted to enter a user name and password to

access the database.

This problem happens when a report object's main report is based on a Business View and the subreport is not based on a Business

View. In that case, the options under "When Viewing Reports" are disabled for both the Business View database connection and the

non-Business View database connection. Multiple database connections for the object are created in the report object properties of the

CMC, which create the problem.

New Behavior:

The behavior of the "When Viewing Reports" options have been modified for database properties. When the main report is based on a

Business View and the subreport is not based on a Business View, the options under "When Viewing Reports" are enabled for the

subreport. The Administrator has the option to choose whether users of on-demand reports are prompted for logon information or

allowed to use the username and password that the CMC provides.

Reporting

BOXIAIX_SP2

Reporting

ADAPT00486203

BOXIAIX_SP2

Reporting

Patch ID: 37813158

Description:

Single sign-on authentication is unable to authenticate users who view reports in BusinessObjects Enterprise that are based off a

secured database.

New Behavior:

A new feature lets users use single sign-on to view reports in BusinessObjects Enterprise that are based off a secured database.

To activate the new feature, users must do the following:

1. In the Central Configuration Manager, open Crystal Reports Cache Server.

2. On the Command textbox, add the switch “-useSecondarySSO” before “-restart”.

3. Click Apply, and then click OK.

4. Go to \Program Files\Common Files\Business Objects\3.0\java\, and open CRConfig.xml in a text editor.

5. In the CRConfig.xml file, add “<UseDBUSERInsteadOfSSO/>” immediately before the last line.

6. Save CRConfig.xml, and then close the editor.

7. Restart all services.

For each report where single sign-on viewing and scheduling is preferred, the administrator must manually enable the single-sign on

option. Log on to the Central Management Console and, in the Database properties, enable the “Use SSO context for database logon”

option.

For reports that use Business Views, the Single Sign-On option is available from the Data Connections settings used by the Business

Views. To enable this option, administrators must open the Business View Manager, and set the option “Use Single Sign On when

viewing” to True for the Data Connections.

For reports that use Universes, the administrator or Universe designer can enable the new single-sign on feature by modifying the

Universe connection:

1. Open the Designer.

2. On the Tools menu, click Connections.

3. Edit the connection.

4. For the User name, enter “@Variable(‘DBUSER’)”.

5. For the Password, enter “@Variable(‘DBPASS’)”.

Enterprise users who want to use the new feature must have their secondary credential properties set, using a sample script provided

by Business Objects named SetSecondaryCredential.jsp. The script is in the following directory: \Program Files\Common

Files\Business Objects\3.0\java\lib\.

To set secondary credential properties in the SetSecondaryCredential.jsp script:

1. In the first section of the code, read the comments about how to hard code information about the Enterprise system.

Note: the "String credUser" variable refers to the Enterprise users for whom you want to add the DBUSER/DBPASS information.

Those users must exist on the system before you run the JSP script.

3. In the line "firstPropBag.add("SI_VALUE", "dummyPassword", Property.ALL);", update "dummyPassword" with the appropriate

DBPASS.

4. In the line "secondPropBag.add("SI_VALUE", "dummyUser", Property.ALL);", update "dummyUser" with the appropriate DBUSER.

5. Save the changes you've made to SetSecondaryCredential.jsp.

6. Close the editor, and then execute the JSP script.

Known Limitations:

BOXIAIX_SP2

Reporting

A Crystal report that is based on a Universe will be unable to honor the Single Sign-On feature if the Universe's connection is set up

with @Variable('DBUSER')/ @Variable('DBPASS'). As a result, the report designer will prompt users for their logon information. Once

the report is published to Enterprise, on-demand viewing works with the SSO option enabled; however, scheduling works only when

the User and Password fields are set inside the Central Management Console. This behavior is by design.

Rich Text Format

ADAPT00432022 Patch ID: 37999313

Description:

Empty lines on a document that use Rich Text Format(RTF) are distorted when the document is exported.

The line spacing for the empty lines in the document is incorrect on the exported copy.

New Behavior:


Rich Text Format (Editable)

ADAPT00464282 Patch ID: 37966641

Description:

When exporting a Crystal report to editable RTF format on Unix, if the report has charts the axis text labels overlap onto the chart

graphic area.

The cause of the problem is that the axis label font style fails to be preserved when the report is exported.

New Behavior:


ADAPT00505193 Patch ID: 38061633

Description:

When a report is exported to RTF Editable format, a black border appears around the OLE object.

New Behavior:


ADAPT00529465 Patch ID: 38120821

Description:

Scaled settings for objects in Crystal Reports fail to be applied after exporting a report to RTF Editable.

New Behavior:


SAP Driver

BOXIAIX_SP2

SAP Driver

ADAPT00519800 Patch ID: 38037874

Description:

A null date selection results in an empty result set.

Date selections are pushed down and handled properly only when the date is not the "null date," Date(0, 0, 0).

The cause of the problem is that the CRDB helper class, DbDateTime, fails to properly handle null dates. It returns a negative year that,

when passed down in a WHERE-clause, causes the system to filter out all records and yield an empty query result set.

New Behavior:


The fix was made for DateTime(), Date() and Time() functions.

SAP Server Support

ADAPT00493790 Patch ID: 37924999

Description:

In the SAP Folder iViews sample for Java, folders and their objects fail to appear in the same order as they do in the InfoView Desktop.

New Behavior:


The sort order is performed by Infostore object name (SI_NAME).

Known Limitations:

When a report contains locale specific titles, objects may not appear sorted by their locale specific titles. This is a known limitation for

SAP reports, even when the reports are listed in InfoView.

Scalability

ADAPT00501817 Patch ID: 37948209

Description:

In Enterprise Performance Management, the Dashboard terminates unexpectedly the Performance Management application becomes

unresponsive.

The cause of the problem is a synchronization error that happens when the mouse cursor changes.

New Behavior:


Scheduler

BOXIAIX_SP2

Scheduler

ADAPT00485018 Patch ID: 38074769

Description:

In the Dashboard Manager, when users schedule a Metric Refresh and select a number of previous periods to be purged, all previous

periods are purged.

The cause of the problem is that the tag PERIOD fails to be read.

New Behavior:


Security Applications

ADAPT00404865 Patch ID: 37477646

Description:

When a query is executed against a MySQL server query from the CMS, the database returns an "invalid query error."

This problem is caused by the way that MySQL handles backward slashes in query strings.

New Behavior:


Separated values

ADAPT00005184 Patch ID: 38055491

Description:

A blank line appears at the end of the text file when a report is exported to text format. This blank line can be disruptive to

applications that are parsing the text file for data.

New Behavior:

A registry subkey lets users add or remove blank lines that appear at the end of a text export. This subkey is called

SuppressTrailingNewlines. The default value of this subkey is 0 (default behavior). When the subkey is given a value of 1, blank lines

won't appear at the end of a text export. The final character of data in a text file marks the end of the text file.

Note that Crystal Reports reads from the HKEY_CURRENT_USER registry tree; BusinessObjects Enterprise services, which run in the

local system account, read from the HKEY_LOCAL_MACHINE registry tree.

BOXIAIX_SP2

Separated values

ADAPT00448232 Patch ID: 37655101

Description:

When a report is exported to Character-Separated Values (CSV) and the double-quote character (") is used as a delimiter, the exported

copy is incorrect in fields that contain more than one set of double quotes.

New Behavior:


To solve the problem, double-quote characters are properly padded with an escape character (another double quote) when reports are

exported to CSV.

Known Limitations:

For number/date/time fields, delimiters are removed because characters wrapped in quotes are handled as strings. That is, numbers

(1234) are interpreted as strings (“1234”).


ADAPT00364621 Patch ID: 37129394

Description:

When users view reports on demand or schedule reports that are based on a Sybase- stored procedure, using an ODBC custom

database logon in the CMC, the stored procedure runs more than once.

New Behavior:

To fix this problem, users must install this Hot Fix patch, and then do the following:

1) Ensure the registry key "VerifyStoredProceduresOnSetLocation" is set to “No.”

For CE9, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\9.0\Crystal

Reports\DatabaseOptions\

For CE10, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.0\Crystal

Reports\DatabaseOptions\

2) Add the command "procreportoptions __noverifydatabase" in the command line of the Pageserver and Jobserver.

Note: the command "procreportoptions __noverifydatabase" has two underscores.

Known Limitations:

This fix is for the ODBC driver only.

This fix won't work for the RAS server or the Native driver.

BOXIAIX_SP2


ADAPT00390267 Patch ID: 37813425

Description:

After a subreport is modified and users try to print the subreport, the Report Application Server presents this error message: "The

request could not be submitted for background processing."

New Behavior:


ADAPT00511993 Patch ID: 37961636

Description:

When a new object is created and given a defined server group or machine choice, CE terminates unexpectedly.

The termination is masked and manifests itself as an error. After the termination, users are unable to commit the object, whether or not

they have proper rights.

The problem is a clash in functions when CE de-references a previously created object while it commits the new object.

New Behavior:


ADAPT00527137 Patch ID: 38180597

Description:

A report fails to refresh data correctly when the report is exported.

As a result, the exported data may be incorrect.

New Behavior:


Server management

BOXIAIX_SP2

Server management

ADAPT00201488 Patch ID: 37716421

Description:

A second Crystal Management Server (CMS) cannot be started when auditing is enabled.

This problem happens when the two Crystal Management Servers (CMS) are on separate machines. This problem happens even when

the DSN on each machine, which connects to the audit database, share the same name and description.

The cause of the problem is that the CE demands that the audit database connection string be identical for each CMS. Because the

audit database connection string is unique for each CMS, the second CMS cannot be started.

New Behavior:

To solve this problem, CE compares only the DSN (name and description), UID, and PWD fields of the audit db connection string.

Known Limitations:

In some scenarios, it is not possible to share the same connection string between each CMS, because of network differences. In such a

scenario, the second CMS will not start.

ADAPT00522387 Patch ID: 38047725

Description:

The logon token is exposed in the log files when "-trace" is enabled for the CacheServer.

New Behavior:


The logon token is removed from the trace logs and replaced with "***".

Servlet

ADAPT00433296 Patch ID: 37812731

Description:

The WebI Java applet loses its connection with the server when used with IBM Siteminder.

The cause of the problem is that the logon session cookies become lost.

New Behavior:

Logon session cookies are maintained by the Webi applet.

Session Management

BOXIAIX_SP2

Session Management

ADAPT00542121 Patch ID: 38215283

Description:

If a machine uses Internet Protocol Network Multipathing (IPMP) multi-homing and multiple network interface cards (NICs), Web

Intelligence (WebI) fails to initialize.

The cause of the problem is that the Central Management Server (CMS) specifies a list of client machines that are allowed to use the

token to log on to the system. At logon time, the CMS references this list of client machines and examines the IP address of the client on

the underlying socket connection, which is used during logon. If the client logging on doesn't appear in the list of allowed clients, the

logon is rejected. This behavior is a problem when multiple network interface cards (NIC) are on the server.

New Behavior:


The list of allowed clients has been removed from the token.

Set Analysis

ADAPT00479413 Patch ID: 37776713

Description:

When users view sets in Set Analysis, sensitive information may be displayed in the Sun Java Console.

New Behavior:

Sensitive information is now hidden from view.

Sharepoint

ADAPT00432112 Patch ID: 37748745

Description:

Users are unable to view Crystal Report document through a Sharepoint Web Part viewer.

New Behavior:


Stability

ADAPT00501518 Patch ID: 37948493

Description:

The Report Management server shuts down intermittently after users log on to Performance Management Infoview.

The cause of the problem is that the non-synchronized function loads the cache multiple times.

New Behavior:

To solve the problem, the cache loads only once.


BOXIAIX_SP2


ADAPT00522502 Patch ID: 38195832

Description:

SSL fails to work properly unless webi_applet.aspx is modified.

New Behavior:


Text

ADAPT00477655 Patch ID: 37771516

Description:

When exporting a report to text format and setting characters per inch to 35, some of the rows and headers may not export.

The problem was introduced by a previous HotFix that caused the line height calculation to be done incorrectly.

New Behavior:

To solve the problem, the error in the line height calculation has been fixed.

ADAPT00521450 Patch ID: 38067343

Description:

When users export a report to plain text, no option is available to let users specify the Characters Per Inch settings.

Only the default CPI setting is available.

New Behavior:


Translation

ADAPT00418857 Patch ID: 37476658

Description:

When an invalid name and password is used to connect to a cube that uses the ActiveX viewer, the appropriate error message fails to

be translated into the proper language.

The language files, which are used to translate error messages, fail a version check. At that point, they are unloaded and made

unavailable to translate the error message. The reason the files fail the version check is that they are missing certain information.

New Behavior:


UI

BOXIAIX_SP2

UI

ADAPT00499239 Patch ID: 37920371

Description:

When Live Office is installed, the clipboard is cleared once MS Word is loaded.

As a result, when users paste images to Microsoft Paintbrush, the following error message appears: "Error getting the clipboard data."

This problem occurs when users use the Copy and Paste commands from the toolbar in Live Office. The problem is caused by a

limitation within the copy function for Live Office.

New Behavior:


Universe and Connection Management

ADAPT00480511 Patch ID: 37827691

Description:

Incorrect characters are returned when table values are displayed in the Universe Designer for numeric data that is based on an Oracle

9.0 database.

New Behavior:


ADAPT00492944 Patch ID: 38047920

Description:

The Report Designer application is terminated unexpectedly while it searches objects when DB2 connectivity is used.

The problem happens when the Report Designer searches columns and returns an incorrect number of columns.

New Behavior:


Usability

ADAPT00465593 Patch ID: 37904450

Description:

Personalized icons are not visible in the Java SAP Web Desktop, when reports are created from SAP BW queries that contain hierarchy

node variables.

New Behavior:


BOXIAIX_SP2

Usability

ADAPT00499604 Patch ID: 37974862

Description:

The Member selector may display hierarchies incorrectly when Essbase-shared members are used.

New Behavior:


Known Limitations:

Additional steps are required after this HotFix is installed.

FOR CRYSTAL ENTERPRISE 10

For a DB2 Client:

1) Go to the bin directory (....\Crystal Decisions\10.0\Analysis\Olap\bin directory) and create a backup copy of the file db2hapi.dll.

For example, rename the file to "db2hapi.dll.old".

2) Rename the appropriate db2hapi_xxx.dll to db2hapi.dll

- db2hapi_81.dll for DB2 Client 8.1

- db2hapi_717.dll for DB2 Client 7.1.7

For an Essbase Client:

1) Go to the bin directory (....\Crystal Decisions\10.0\Analysis\Olap\bin directory) and create a backup copy of the file essbhapi.dll.

For example, rename the file to "essbhapi.dll.old".

2) Rename the appropriate essbhapi_xxx.dll to essbhapi.dll

- essbhapi_650.dll for Essbase 6.5

- essbhapi_610.dll for Essbase 6.1

FOR BUSINESS OBJECTS XI

For a DB2 Client:

1) Go to the bin directory (....\Business Objects\OLAP Intelligence 11\bin directory) and create a backup copy of the file db2hapi.dll.

For example, rename the file to "db2hapi.dll.old".

2) Rename the appropriate db2hapi_xxx.dll to db2hapi.dll



For an Essbase Client:

1) Go to the bin directory (....\Business Objects\OLAP Intelligence 11\bin directory) and create a backup copy of the file essbhapi.dll.

For example, rename the file to "essbhapi.dll.old".

2) Rename the appropriate essbhapi_xxx.dll to essbhapi.dll

- essbhapi_65.dll for Essbase 6.5.4

BOXIAIX_SP2

Usability

ADAPT00514737 Patch ID: 38139546

Description:

An error message appears when users click on the SMTP destination when scheduling an imported object.

New Behavior:


To solve this problem, a correction has been made to the SMTP plug-in.

ADAPT00525694 Patch ID: 38121784

Description:

The ccm.sh script lets a user, who did not install BusinessObjects Xl , start and stop servers.

New Behavior:


To solve the problem, if a user other than the user who installed BusinessObjects Xl tries to run the ccm.sh script, the script

self-terminates.


ADAPT00495685 Patch ID: 37937385

Description:

To view reports sent to a user's Inbox, the sender requires "Add Objects" and "View" rights to that inbox; however, those rights also

permit the sender view all content in the receiving Inbox.

New Behavior:

The "Add Objects" and "View" rights deny access to content in a user's Inbox that is not owned by the sender.

Known Limitations:

To enable this fix, users must do the following:

1) Change the access permissions to the Inbox to deny view rights to users who do not own the Inbox.

2) Install the HotFix.

3) Grant both the "View" and "Add Objects" rights to the Inbox.

If the permission "Copy objects to another folder" is granted to the Inbox, the individual view right applied to each object in the Inbox

is given to the copy of the object.

BOXIAIX_SP2


ADAPT00501697 Patch ID: 37979081

Description:

When users clicks the Modify button to edit a Webi report, they can see data from universes to which they do not have rights.

New Behavior:


WebI Doc Viewing

ADAPT00385013 Patch ID: 36988661

Description:

When Webi documents are refreshed, the .NET Webi Viewer may display an error message that says "unspecified error."

The cause of the problem is that DocumentInstance is cleared before all COM objects have been properly handled.

New Behavior:

To solve the problem, a "GC.KeepAlive(DocumentInstance)" has been added to the bottom of each ASPX page.

ADAPT00392408 Patch ID: 38217554

Description:

Javascript errors appear when adding drill filters to webi docs in the Java viewer.

New Behavior:


ADAPT00414858 Patch ID: 38105318

Description:

When a background image is specified for a cell in a Web Intelligence report, the image fails to appear when the report is viewed in the

Java Interactive Viewer of Infoview.

The HTML and PDF viewer display correctly.

New Behavior:


BOXIAIX_SP2

WebI Doc Viewing

ADAPT00462332 Patch ID: 37744783

Description:

Web Intelligence reports fail to open in interactive mode from openDocument.jsp.

New Behavior:

To solve the problem, a parameter has been added to openDocument.jsp: sViewer. It specifies which viewer to use.

For Web Intelligence reports, sViewer accepts two values: "HTML" and "Interactive." If the value is unrecognized, it defaults to the

value "HTML."

In .NET applications, openDocument.aspx has also been modified to make use of sViewer. For Web Intelligence reports, sViewer

accepts only the value HTML, because the Interactive viewer is Java only.

ADAPT00480848 Patch ID: 37965915

Description:

If a Web Intelligence Document is scheduled, when the prompts are updated, the prompts page refreshes the report more often than

necessary.

The cause of the problem is that the processprompts page looks for a parameter called "BCA" to determine whether to refresh the

document before it updates the new prompt values. If the BCA parameter isn't found, the processprompts page refreshes the page

again.

New Behavior:

To solve the problem, the processprompts page looks to the action ("update" or "schedule"), rather than the parameter named BCA.

ADAPT00497578 Patch ID: 38055059

Description:

The option "Allow other users to edit all queries" is unavailable when the Query - HTML report panel is used.

New Behavior:


BOXIAIX_SP1

ADAPT00133893 Patch ID: 35113756

Description:

Reports cannot be scheduled if a parameter field is null or empty.

New Behavior:

A new registry subkey allows users to specify that a parameter value be set to null or [empty] and enables Crystal Enterprise to

schedule reports that have use those values:

HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\9.0\Enterprise\Desktop

Plugins\CrystalEnterprise.Report\SetEmptyParamValue

HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\8.5\Enterprise\Desktop


Set the registry subkeys to "yes" (case sensitive) to set the blank parameter fields to a value of [null]. Set the registry subkeys to "no"

(case sensitive) to set the blank parameter fields to [empty]. Set the registry subkeys to "zero" to set the parameters to their default

values.

The registry subkeys are not required for the Crystal Enterprise XI registry key.

Known Limitations:

On UNIX, users must go to enterprise/generic folder under the Crystal directory and run this command: ./configpatch.sh

adapt133893.cf

At the prompt, choose option 1 to update the settings.

ADAPT00229886 Patch ID: 36746870

Description:

When a Crystal Management Server (CMS) in a clustered environment is shut down or started, extra recurring instances of a job are

created.

New Behavior:


The cause of the problem is that two jobservers run the same job simultaneously when the CMS is shut down or started.

To solve this problem, before the job is permitted to run on the jobserver, the scheduler determines whether the job belongs to the

instance of the CMS to which the job is attached. If the job does not belong to that instance of the CMS, the scheduler releases it for pick

up by the correct instance of the CMS at the next scheduler loop.

.NET SDK

BOXIAIX_SP1

.NET SDK

ADAPT00367540 Patch ID: 37375099

Description:

When the Java viewer is used to view a report with default time value in the .Net Infoview CMC, the time format fails to be correctly

displayed.

The cause of the problem is an error in how the PromptString is converted from PS to parameter field value when the prompt type is

TIME.

New Behavior:


_All SDKs

ADAPT00359432 Patch ID: 37477107

Description:

The default DateTime parameter with the time of 12:00:00AM or 12:00:00PM is not displayed in the parameter prompt drop-down list.

The cause of the problem is that the Enterprise reporting object model is unable to process the time of 00:00:00 (12:00:00 is a variant of

00:00:00). Because 12:00:00 fails to be correctly interpreted, it is not displayed.

New Behavior:


ActiveX viewer

ADAPT00368909 Patch ID: 37015996

Description:

When users view a report, and an updated ActiveX Viewer is available, their ActiveX viewer fails to be updated.

New Behavior:


The problem was caused by an error in the routines that check versions.

ADAPT00371278 Patch ID: 36984635

Description:

Active X Viewer fails to load, and then gets a browser detection logic error in bridge.

New Behavior:


BOXIAIX_SP1

ActiveX viewer

ADAPT00400555 Patch ID: 37233987

Description:

In the RDC ActiveX viewer for Crystal Reports 11, the EnableAnimationCtrl property fails to disable display of the Business Objects

logo when set to false.

New Behavior:

The ActiveX viewer has been changed accept the EnableAnimationCtrl property.

ADAPT00423239 Patch ID: 37413949

Description:

Binary files that are owned by Business Objects in the ActiveXviewer.cab file fail to carry a digital signature.

New Behavior:

The following binary files owned by Business Objects in the ActiveXviewer.cab file carry digital signatures:

CRViewer.dll

CSelExpt.ocx

sviewhlp.dll

swebrs.dll

ADAPT00425887 Patch ID: 37550444

Description:

The ActiveX viewer fails to send print jobs to the print queue when it uses the special field "Page N of M" in a report.

The cause of the problem is that, by default, the ActiveX viewer requests an incomplete page count first. When the user click on the

print button, the ActiveX viewer asks for a complete page count. However, the report source is unable to process both types of page

counts.

New Behavior:

To solve the problem, the report source has been modified to processes both incomplete and complete page counts.

AD authentication

ADAPT00368506 Patch ID: 37001006

Description:

Windows AD authentication information cannot be updated if both authentication credentials and mapped groups become invalid

simultaneously.

New Behavior:


Known Limitations:

Invalid mapped groups must be removed before the authentication information can be updated.

Adobe Acrobat (PDF)

BOXIAIX_SP1

Adobe Acrobat (PDF)

ADAPT00096349 Patch ID: 37006772

Description:

When reports are exported to Adobe PDF and the page size is greater than 22.75", fields that have been positioned to the right of 22.75"

will overlap.

New Behavior:


The PDF exporter used the twip as the unit of measurement for page size, which resulted in a maximum page size of only 22.75"

inches by 22.75", rather than the maximum page size limit that Acrobat Reader accepts: 455" x 455". The layout unit in the PDF

exporter has been altered from twips to points, to enable a maximum page size of 455" x455".

All

ADAPT00407463 Patch ID: 37288930

Description:

When a user browses reports in InfoView, the user's session continues to be active after it has timed out.

The problem is caused by the way that session tokens operate. By default, when a session expires the user session is automatically

restarted by logging in with the information in the previous token.

New Behavior:

The default functionality of tokens can be changed to summon the logon prompt when the session has expired.

.NET servers

Set logonTokenEnabled to false in the file \Program Files\Business Objects\BusinessObjects Enterprise 11\Web

Content\Enterprise11\InfoView\web.config in the WebDesktopSettings block. For example:



<add key="logonTokenEnabled" value="false"/>

JAVA servers

Modify the web.xml under the Tomcat directory to set logontoken.enabled to false. For example:



<context-param>

<param-name>logontoken.enabled</param-name>

<param-value>false</param-value>

</context-param>

Known Limitations:

A re-deployment may be required. The .java and .xml files are put into the default deployment area. Those files must be copied to the

associated location in the customer application deployment area.


BOXIAIX_SP1


ADAPT00436927 Patch ID: 37637538

Description:

The Page viewer or Parts viewer cannot be inserted into other page content even when the ownPage property is set to false.

New Behavior:


Known Limitations:

Users must set the ownpage property to true, and then pass the appropriate parameters.

All viewers

ADAPT00376024 Patch ID: 36958127

Description:

An error message may display sensitive information as part of the message when non-numeric characters are appended to a report

number.

Here is an example of a modified URL that would produce such an error message:

http://server/crystal/enterprise/ePortfolio/en/reportviewer.csp?reportNumber=164ABC

New Behavior:


ADAPT00388041 Patch ID: 37063101

Description:

When users view reports in Crystal Enterprise that contain memo fields with the "Can Grow" option selected and the "Keep Object

Together" deselected, the memo field shows the last line of text at the bottom of the page and sometimes repeats that line at the top of

the next page.

New Behavior:


ADAPT00399843 Patch ID: 37180769

Description:

OLE objects that are linked to a report may become locked after the print engine loads the report.

The cause of the problem is that, when the print engine updates the links to OLE objects in a report, it attempts to bind the OLE object

to its source application. However, after the print engine binds the OLE object source, it fails to close the connection, and then the link

remains active. The source application continues to run and maintains a write lock on the linked document.

New Behavior:

The print engine no longer binds the OLE object to its source application as a means to verify the links to the OLE object. Also, the OLE

application is closed after the links are updated.

BOXIAIX_SP1

All viewers

ADAPT00427047 Patch ID: 37349202

Description:

A placeholder name appears in place of the proper document name when the DocumentName() function is used on a scheduled

instance of a Webi report.

New Behavior:


ADAPT00440378 Patch ID: 37524982

Description:

URLs with only one value in an "lsM" parameter return no data (for example, &lsMCity=[Paris]) because the brackets in the URL fail

to be removed.

The cause of the problem is that the entire string that comes after the equals "=" sign is used as the parameter list and not removed,

which results in an unmatched value.

New Behavior:

The system checks for brackets and removes them, if the format is correct.

Auditing

ADAPT00410057 Patch ID: 37414188

Description:

When users view or schedule a report with the Jobserver or Cacheserver, the name of the report is not recorded in the auditing

database.

New Behavior:

The report name information is passed from the JobServer and CacheServer to the auditing database, where it appears in the field

"Detail_Text" in the AUDIT_DETAIL Table.

Known Limitations:

This HotFix does not affect reports that are viewed with the RAS Server.

ADAPT00444599 Patch ID: 37646654

Description:

When a user views a report in the Advanced DHTML viewer, the name of the report viewed fails to be recorded in the auditing

database.

New Behavior:

The name of a report that viewed through the Advanced DHTML viewer appears in the "Detail_Text" field of the AUDIT_DETAIL

table.

Known Limitations:

This HotFix applies only to reports that are viewed in the Advanced DHTML viewer. The fix that will enable the name of reports to

appear in other viewers will be added to a future HotFix release, per fix request number 410057.

BOXIAIX_SP1

CA-Connectivity

ADAPT00427275 Patch ID: 37365525

Description:

If multiple hierarchies in a single dimension in a Microsoft Analysis Services Cube are used, calculated members on those hierarchies

(added through Microsoft Analysis Services) can lead to problems in OLAPi. The calculated members may fail to appear in the OLAPi

member selector, or the member selector may be blank when opened for the dimension.

The cause of the problem is that, when trying to get the children from the hierarchy, an MDX query is sent to the Server against the

parent of each member. The parent of a calculation at the top level uses the hierarchy name. Therefore, the MDX query fails, because

hierarchy name is not a member name.

New Behavior:

A check has been added to see if the parent of a calculation matches the hierarchy name and if it does, no query is performed.

Also corrected is the way that server calculations are loaded. A server calculation's parent was being set as the dimension, rather than

the hierarchy, which was unsuitable for multi-hierarchical dimensions.

Cadenza java applet

ADAPT00426311 Patch ID: 37402874

Description:

Dates in WEBI reports appear in mm/dd/yy format when English (United Kingdom) locale is selected on the InfoView General

Preferences dialog box.

The cause of the problem is that InfoView passes WEBI the language but not the full locale. When the English locale is selected, WEBI

applies the default format mm/dd/yy format to dates.

New Behavior:

The date format in WEBI reports now honours the "My current locale is..". setting on the InfoView General Preferences screen.

ADAPT00442765 Patch ID: 37694144

Description:

When a Web Intelligence document is created, an error message appears if the Aggregate Awareness function is used on the universe

objects, a query filter is set, and one or more levels of Scope of Analysis is defined.

The error message reads "SQL generation failed. (Error: WIS 00013)."

New Behavior:

To solve this problem, the Aggregate Awareness function is executed in another method.

Cadenza Server

BOXIAIX_SP1

Cadenza Server

ADAPT00388456 Patch ID: 37190204

Description:

When users schedule a Web Intelligence document that takes more than 10 minutes to process, the document fails to schedule.

The cause of the problem is that the default CORBA timeout is set to 10 minutes.

New Behavior:

The default CORBA timeout is now set to 72 hours.

The default CORBA timeout can be modified through a command line switch, "-RequestTimeout", where the value is set in

milliseconds. The "-RequestTimeout" switch is part of the Web Intelligence Job Server and can be set in the Central Control Manager.

Note: 1 minute = 60,000 milliseconds.

Known Limitations:

When the timeout value is set to greater than 20 minutes, users must ensure the Connection Time Out of the "Web Intelligence Report

Server" is the same or greater than the setting for "-RequestTimeout." This "-RequestTimeout" property is in the following directory of

the CMC: Servers/Web Intelligence Report Server/Properties.


ADAPT00393058 Patch ID: 37037646

Description:

In the Java Central Management Console, when users who do not have administrator rights access the history page of a Web

Intelligence report, a JasperException error occurs.

New Behavior:


ADAPT00396909 Patch ID: 37075033

Description:

In Java Central Management Console, webi instances in the history page are unavailable to users other than administrators.

New Behavior:


BOXIAIX_SP1


ADAPT00441504 Patch ID: 37585168

Description:

Users can create a dashboard even when the "Create Dashboards" right is explicitly denied in the Central Management Console.

The cause of the problem is that, when the "Create Dashboards" right is denied from the Central Management Console (CMC), only the

option for "Single Dashboard" is disabled and the option for "My Infoview" is left enabled for users to select.

New Behavior:

To correct this problem, the “Save As” button is disabled for "My InfoView" so that users are only able to save dashboards to a default

directory, which is their personal Favorite folders.

ADAPT00444947 Patch ID: 37633289

Description:

If a user tries to create a new webi report when the option Customize Authentication is set on one Universe folder, a

Java.lang.NullPointerException occurs.

The cause of the problem is that the code that generates the path information for Universe does not account for the case where the

Universe's parent folder is not visible to the user. In that case, the path field is improperly formed and causes the error.

New Behavior:

To solve the problem, the path field is left blank if the parent folder isn't visible to the user.

ADAPT00451257 Patch ID: 37529908

Description:

If a failure occurs when multiple groups are added to the Windows AD Authentication tab within the CMC, user group objects are

created but the corresponding SIDs fail to be entered into the SI_MAPPED_GROUPS property of the system object named secWindAD.

New Behavior:

A change has been made to the CMC so that, if a failure occurs when groups are mapped, the system will revert any changes that have

been made during that update. The result is that the system remains in the previous state before it attempts to import the new groups

into the system. Any groups that have previously been mapped will persist. This issue has been known to occur with LDAP and

WindowsNT authentication, but this HotFix corrects the problem.

Chart

ADAPT00343196 Patch ID: 36767292

Description:

When formatting the markers on a scatter chart, if there are more than 64 markers the marker shape is not saved for all data points.

New Behavior:

This issue has been resolved.

BOXIAIX_SP1

Chart

ADAPT00358210 Patch ID: 36972360

Description:

Values on the Y-axis of a bar or line chart are displayed incorrectly. For example, numbers are displayed as 0.0, 0.0, 0.1 when they

should be displayed as 0.02, 0.04. 0.06.

New Behavior:


ADAPT00361013 Patch ID: 37027721

Description:

A Crystal Analysis report, which connects to a Microsoft SQL/Analysis Services datasource, appears differently in the DHTML

viewer as it did in the designer once the MDX has been changed.

New Behavior:


Here is an example of how this problem would occur:

1) Connect to the Example Microsoft supplied Foodmart Sales Reporting Cube.

2) Select "Store" Dimension as columns and select only "CA" ,"OR", and "WA."

3) Select "Product" Dimension as rows, and then select only "Drink," "Food," and "Non-Consumable."

4) Edit the MDX to have the "Non-Consumable" be the first item in the column.

The original MDX would appear as follows:

...SET __CRYSTAL_SET_ON_AXIS_1__ AS ' { DISTINCT( { [Product].[Product Family].&[Drink],

[Product].[Product Family].&[Food], [Product].[Product Family].&[Non-Consumable] } )

The new MDX would appear as follows:

....SET __CRYSTAL_SET_ON_AXIS_1__ AS ' { DISTINCT( { [Product].[Product Family].&[Non-Consumable],

[Product].[Product Family].&[Drink], [Product].[Product Family].&[Food] } )

5) Create a stacked bar chart.

6) Publish to report to CE.

7) View the report with the ActiveX viewer. The layout of the graph is the same as when it was designed.

7) View the report in the DHTML viewer.

The order of the members are not the same as when it was designed.

The sofa_common.dll file has been changed to allow for the case where data has been stacked. This case was not previously

accommodated.

ADAPT00413757 Patch ID: 37306831

Description:

When users use the DHTML viewer to view a CAR file that contains a chart, and then change the property "Display Members Using"

to "Caption : Name," the chart becomes static when users drill down on it.

The cause of the problem is that the wrong event handler function is used for the change member display event.

New Behavior:


Compile

BOXIAIX_SP1

Compile

ADAPT00430353 Patch ID: 37416931

Description:

A column is missing from a cross-tab report after the report is exported to Microsoft Excel (data-only).

The cause of the problem is that the crosstab exporting code in the export supervisor skips a column for certain suppression criteria.

New Behavior:


ADAPT00442042 Patch ID: 37685082

Description:

The command table parameter is duplicated when a data source is changed with the Report Application Server (RAS).

This problem occurs when the main report and a subreport both have a parameter with the same name.

The cause of the problem is how RAS builds the object model for stored procedures. The parameter for the ConnectionInfo for stored

procedures iterates through all parameters, when it should only iterate through parameters for a particular subreport.

New Behavior:


CRW designer

ADAPT00096995 Patch ID: 37469548

Description:

The functions "AllDatesFromToday" and "AllDatesFromTomorrow" generate the year 10000 as the end date for the range and causes

the following error message to appear: "Failed to open a rowset."

The "AllDatesFromToday" and "AllDatesFromTomorrow" functions create an end date that is one second larger than the database can

handle.

New Behavior:


ADAPT00308320 Patch ID: 37706175

Description:

When users publish a report to BusinessObjects Enterprise XI from Crystal Reports XI or the Publishing Wizard, the following error

message appears:

"Failed to read data from report file (name and location of file). Reason: Failed to read parameter object."

The problem happens when a column in a database is deleted while it holds a list of values. If a verify database operation is then

performed without correcting the unmapped field, the URI for the list of values is set to "INVALID," which allows the dependency

checker to flag the parameter as having its list of values removed.

New Behavior:


BOXIAIX_SP1

CRW designer

ADAPT00409740 Patch ID: 37223329

Description:

Parameters that contain multiple values in an HTTP XML-based report fail to be passed to the Web Application Server.

New Behavior:

Parameters that contain multiple values are converted to several single parameters, and each one is passed individually to the Web

Application Server.

ADAPT00422432 Patch ID: 37343144

Description:

If parameter values for a report that is based on a stored procedure are changed in the CMC from null to another value, users cannot

change the value back to null without causing the report to fail when scheduled. When the value is changed back to null, the system

automatically sets the value to [EMPTY].

New Behavior:

Parameter values can be successfully set to null in the CMC.

ADAPT00435607 Patch ID: 37477799

Description:

Reports that are designed against a Visual Fox Pro table and a MS SQL Server in Crystal Reports 9 do not return the same data after

Crystal Reports 9 is upgraded to Crystal Reports XI.

The cause of the problem is that a new feature for external joins has been added since the version 9 release of Crystal Reports, which

causes external joins function incorrectly.

New Behavior:

A registry key has been added to fix the problem: CannotSupportExternalJoins.

Known Limitations:

By default, the regkey will be set to exhibit current behavior. To disable the use of external joins, change the value of the key to 1.

ADAPT00436076 Patch ID: 37693227

Description:

After users upgrade from Crystal Reports version 9 to Crystal Reports XI, reports with a cross-data source join may fail to display data

from memo fields.

The source of the problem is in the caching operation.

New Behavior:

To solve the problem, the caching operation is no longer applied in this case. Absence of the caching operation in this scenario does

not affect performance.

BOXIAIX_SP1

CRW designer

ADAPT00437432 Patch ID: 37515026

Description:

Incomplete data is returned when the Record Selection formula contains formulas and "Use Indexes or Server for speed" is enabled.

That is, end cases are missing in record selections. For example, [formula1 to formula2] appears as follows: formula1= "AA" and

formula2="dd".

This problem did not happen in Crystal Reports 8.5, where formulas were evaluated at the Crystal Reports application level and not

the driver level. At the driver level, string comparisons functions use the locale, which causes the problem.

New Behavior:

The driver no longer uses the locale when it evaluates a Record Selection formula that contains formulas.

ADAPT00456246 Patch ID: 37550659

Description:

No data is returned when upper-and-lower limit range formulas are used in a record Selection formula and the option "Use index or

server for speed" is enabled.

Crystal Reports normalizes the range and any subsequent changes, in accordance with Unicode standards. For example, (in "ZZ" to

"dd") to (in "dd" to "ZZ"). However, the problem is that, in this scenario, normalization takes place at the driver level, outside of Crystal

Reports.

New Behavior:

Functionality has been added to the crdb_pc wrapper to re-normalize if necessary at driver level. The start and end of the range are

comparedin binary. If the start value in binary is greater than the end value in binary, the range will be re-normalized. The result is

that data is returned.

ADAPT00474433 Patch ID: 37690815

Description:

When a report is created over a large Universe, unpredictable behaviors occur, such as General Protection Fault errors.

The cause of the problem is that a CDC object is being created for each Universe object.

New Behavior:

To solve this problem, each Universe object now shares a singleton CDC object.

Crystal Report

ADAPT00390468 Patch ID: 37305306

Description:

The number format for negative numbers fails to be displayed properly when reports are exported to Excel and viewed on a machine

with regional settings that are set to languages other than English (United States).

The cause of the problem is that the built-in cell format strings that are used by MS-Excel are different across languages.

New Behavior:

The problem is resolved by not using the format strings that are used by Excel.

BOXIAIX_SP1

CSP Eportfolio

ADAPT00357566 Patch ID: 36962374

Description:

A dialog box that warns users they are about to view non-secure content appears when users log on to InfoView version 11 or to

Viewing Discussions for version 10. This problem occurs on Windows systems that have Secure Socket Layers switched on. Clicking

Yes or No on the dialog box has no consequence and the page is displayed.

New Behavior:


CVW

ADAPT00409449 Patch ID: 37309170

Description:

The following error appears when users install the BusinessEnterprise XI Offline Viewer on a machine that runs no other Business

Objects Enterprise XI components: “Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise

11\win32_x86\plugins\auth\secLDAP\secldap.dll failed to register. HRESULT -2147024770. Contact your support personnel."

New Behavior:

Some dependency files that were missing have been added to the installer.

Known Limitations:

Users must follow the steps here to install the patch for CVWSETUP:

1.Install the patch on the server that hosts Business Objects XI.

2.Share the upgraded CVWSETUP (in the preferred language) with the Client boxes.

3.Clients install CVWSETUP from the shared network.

Copies of .MST files and CVWSETUP language unspecific will be installed on the Server that hosts Business Objects XI.

ADAPT00433855 Patch ID: 37428743

Description:

The Offline Viewer fails to open reports on a machine that has no Crystal Components installed.

New Behavior:

The missing components are now installed, so that the viewer will open report.

ADAPT00444359 Patch ID: 37531149

Description:

The XI version of the Crystal Offline viewer does not have the ability to export to the Comma Separated Value (CSV) file format.

New Behavior:

This feature has been added.

Data Explorer

BOXIAIX_SP1

Data Explorer

ADAPT00381253 Patch ID: 37001579

Description:

The user interface in the Database Explorer is misaligned and some letters fail to appear.

New Behavior:


Data Source

ADAPT00327440 Patch ID: 36996596

Description:

In Crystal Reports, users are prompted for universe connection details.

New Behavior:


ADAPT00334652 Patch ID: 36838807

Description:

The command SET ANSI_PADDING = OFF fails to disable pervasive CHAR columns and adjust the width of columns to equal the

number of characters they contain.

The cause of the problem is that, in Crystal Reports 10 and higher, the look-up buffer respects the field type and sets columns to match

the width of the defined field. So, if the number of characters in a column does not equal the width of the defined field, the column is

appended with extra character spaces to equal the width of the field.

New Behavior:

Users can set a registry key to ensure that no extra character spaces are automatically appended to columns. The registry key is a

string value named "DoNotPadWithBlanksToFillCharColumns," and it is stored in the following directory: Software\Crystal

Decisions\10.0\Crystal Reports\Database\Btrieve. To enable the fix, set the value to YES.

Users must first create the registry key, and then perform the following steps in Crystal Reports:

1) On the Database menu, click "Database Expert."

The Database Expert dialog box opens.

2) On the Links tab, click Order Links.

3) Click "Link ordering is enforced," and then click OK.

Known Limitations:

Users must decide to have their database follow a rule that applies equally to all columns. Based on that rule, apply the patch and

create the registry key.

BOXIAIX_SP1

Data Source

ADAPT00362101 Patch ID: 36982757

Description:

When MySQL JDBC Table is added with unsigned numerics, the following error message appears: "Not Implemented Error."

New Behavior:


ADAPT00363592 Patch ID: 36982769

Description:

A connection matching problem occurs in the API of DbMatchLogonInfo of the XML database driver.

New Behavior:


ADAPT00365356 Patch ID: 37010132

Description:

When a report is opened with @Variable('BOUSER'), the saved data fails to be discarded.

New Behavior:


ADAPT00366957 Patch ID: 36983017

Description:

When users create a universe report with SSO, the first logon that is created is a false or "dummy" one, which may succeed and force

the SSO to fail.

New Behavior:


ADAPT00366965 Patch ID: 36983021

Description:

When users create a report that is based on a command in repository with SSO, the first logon that is created is a false or "dummy" one,

which may succeed and force the SSO to fail.

New Behavior:


BOXIAIX_SP1

Data Source

ADAPT00370824 Patch ID: 36984592

Description:

The Query panel freezes when users change a universe and a report requires a context.

New Behavior:


ADAPT00372636 Patch ID: 36996354

Description:

The Teradata ODBC Driver is not thread-safe.

New Behavior:


ADAPT00373023 Patch ID: 36979865

Description:

Multiple parameters from multiple commands cannot be created with the Lawson OLE DB driver.

New Behavior:

This problem is fixed.

Known Limitations:

To enable this HotFix, Lawson will also have to make changes to its OLE DB driver to generate parameter names with the command

name as the prefix.

ADAPT00374177 Patch ID: 36995832

Description:

In Crystal Reports, when the ODBC DSN of Data Direct ODBC-XML driver is used, it fails to retrieve data from the database when

three-table links are used, which include left outer join or right outer join.

New Behavior:


BOXIAIX_SP1

Data Source

ADAPT00397507 Patch ID: 37103832

Description:

When users design report against a universe, the universe date objects map to Crystal date field objects.

New Behavior:


Known Limitations:

For existing reports that have universe date objects mapped to Crystal date field objects, these reports remain unchanged. However, if

the query Command Object is edited through the Query Panel, those date fields will need to be remapped. When prompted to remap,

uncheck "Match Type" and remap the report fields back to the same Universe objects. The fields will now appear as Crystal datetime

fields. Re-save the report.

Also, if an existing report contains Crystal date fields that are mapped to datetime fields, users need to be aware of the following:

- Field formats for the remapped datetime field may need to be modified accordingly.

- Formula fields that reference old date fields must be converted to use remapped datetime fields. For example, use the CDate(datetime)

function or a similar function.

ADAPT00408561 Patch ID: 37197287

Description:

Reports that are based on Business Objects XI Universes are slow to load.

The problem is caused by inefficient loading mechanisms.

New Behavior:

The loading mechanisms have now been updated to improve performance.

ADAPT00410227 Patch ID: 37464039

Description:

Users cannot preview a report from RAS or the Page Server when a report contains a subreport that is based on a Universe.

New Behavior:


ADAPT00413152 Patch ID: 37207551

Description:

The Query Panel in Crystal Reports has a hard-coded limit of 1000 for the List of Values.

New Behavior:

Upon retrieving the List Of Values, the Query Panel reads a registry key to obtain its maximum number of values, rather than accept

the hard-coded limit.

Note that a value of zero retrieves all values.

BOXIAIX_SP1

Data Source

ADAPT00413283 Patch ID: 37177543

Description:

When users update data in reports that use the overload feature and that are based on a Universe that has the overload feature

enabled too, the new data fails to appear when the report is refreshed.

The cause of the problem is that the SQL query fails to be regenerated. A change to an overload in a report can be independent from a

change to the Universe overload, and the new overload for a user goes undetected in that case.

New Behavior:

This problem is resolved. When a Universe with overload is involved, CE checks if the overload itself has changed. If true, the SQL is

regenerated.

ADAPT00419399 Patch ID: 37354847

Description:

A report that is based on a JDBC connection to a MySQL datasource cannot be previewed in the Java Reporting Component (JRC). A

SQL syntax error appears.

The cause of the problem is that, when the JDBC query engine receives a single qualifier for a field in a report, it attempts to process the

single qualifier as a schema rather than the SQL catalog.

New Behavior:

To solve the problem, the query engine queries the driver to see if the lone qualifier is the schema or the catalog.

ADAPT00456617 Patch ID: 37678633

Description:

String parameters in JavaBean methods are passed with no values.

The cause of the problem is that C++ improperly converts DbValue to OCA_OCAdbdll_DbValue in init_DbValue as the string type.

The conversion only works for 2-byte wchar_t, but Solaris Sparc uses 4-byte CORBA_WChar.

New Behavior:


The type of string (2-byte or 4-byte) is evaluated, and then the appropriate conversion method is used to enable the parameter string

values to be passed.

ADAPT00474247 Patch ID: 37708603

Description:

Auto-aliasing is reset when more than 10 fields share the same name. On the second occurrence of the same field name, data from the

first occurrence is returned.

The cause of the problem is that the QueryEngine supports a maximum of 10 fields with shared names.

New Behavior:


BOXIAIX_SP1

Data Sources

ADAPT00399834 Patch ID: 37088407

Description:

A report that uses the Pervasive database engine fails to return all data if the report has a cross data source join and has defined a

record selection formula.

New Behavior:


The query engine now always calls DbUpdateFilters in a cross data source join, regardless of the size of numRecordsToCache.

ADAPT00416800 Patch ID: 37257153

Description:

In Crystal Reports 11, special characters cannot be used in the names for table aliases when the OLE DB datasources database

connection is used, regardless of the setting of the following registry key: "HKEY_CURRENT_USER\Software\Business Objects\Suite

11.0\Crystal Reports\Database\InvalidAliasCharList."

The settings for that registry key are not honored.

New Behavior:


Known Limitations:

Crystal reports has a generic list of characters that cannot be used in table alias names, although some are valid for certain databases.

If users want to use those characters outside of the names of table aliases, they can override the generic list from the following registry

key: HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Database\InvalidAliasCharList. Crystal

Reports will not allow any characters listed in that key value to be used in a table alias name. All other characters will be deemed

valid.

ADAPT00439624 Patch ID: 37480750

Description:

A report that is based off a Universe may display and use an invalid query if an error occurs.

The cause of the problem is that the connection properties are updated prematurely, before the connection succeeds.

New Behavior:


Database migration

BOXIAIX_SP1

Database migration

ADAPT00372234 Patch ID: 36983132

Description:

Upon migration from Crystal Enterprise 10 to BusinessObjects XI, the application freezes if the source has discussions and the

destination is chosen as Oracle.

New Behavior:


ADAPT00385292 Patch ID: 37258961

Description:

On a Business Enterprise XI (BEXI) system that has more than 1000 objects, a migration from one deployment of BEXI to BEXI does not

import all Object Names.

This problem happens only in certain databases, such as Oracle and DB2, and does not happen in all of the supported databases.

The cause of the problem is an error in the Order By function that occurs when the queries are batched to populate the new index.

New Behavior:


Deployment

ADAPT00354996 Patch ID: 36782657

Description:

There is an installation conflict between the Crystal Reports Offline Viewer and the Report Designer Component Merge Modules that

can cause the Windows Installer dialog to flash several times during installation or removal.

New Behavior:

This issue has been resolved.

ADAPT00373924 Patch ID: 36950341

Description:

Dynamic linking with the keycode.dll fails to work properly in a custom application.

New Behavior:


Designer SDK

BOXIAIX_SP1

Designer SDK

ADAPT00415343 Patch ID: 37682428

Description:

Users cannot dynamically change a universe's secure connection at runtime through the Designer SDK.

The cause of the problem is that the CUID (Cluster Unique Identifier) fails to be updated, therefore the old information is used.

New Behavior:

The CUID is fetched from the connection list and the CUID is updated in the new connection.

Dhtml Client

ADAPT00430629 Patch ID: 37682597

Description:

Charts of a WebI document that are created in the HTML report panel fail to export properly to Microsoft Excel format.

New Behavior:



ADAPT00377684 Patch ID: 37064662

Description:

When users print reports from DHTML (with the ActiveX Print Control), an error appears.

New Behavior:


DHTML Report Page Viewer (Com)

ADAPT00430747 Patch ID: 37340827

Description:

In the COM viewer, the style and format of a text object fails to be rendered properly if the IsSeparatePages property is set to false.

The cause of the problem is the limit on the number of styles that a browser can support. If a style is rewritten rather than reused, after

a certain number of rewrites the browser will fail to render the style.

New Behavior:

To solve the problem, the viewer now compares styles and reuses the existing ones.

DHTML Viewer

BOXIAIX_SP1

DHTML Viewer

ADAPT00373002 Patch ID: 37025665

Description:

When users navigate through the Calculated Member tabs, a script error occurs.

New Behavior:


ADAPT00373687 Patch ID: 37025675

Description:

Reports with highlighted exceptions fail to export the exceptions from Infoview.

New Behavior:


ADAPT00421240 Patch ID: 37309012

Description:

In infoview, when users click Save As to save an OLAP intelligence report, the original report remains displayed in the window.

The cause of the problem is a faulty function call.

New Behavior:


The function call has been changed to open the new report by redirecting to it, and then closing the original report.

Document Preview

ADAPT00360615 Patch ID: 36863650

Description:

In the ActiveX viewer, when users copy a specific value in a column of data, the entire contents of the column is copied instead.

The cause of the problem is that the viewer is misaligned with the CRW.

New Behavior:


E6 Migration

ADAPT00371230 Patch ID: 37002144

Description:

When BusinessObjects Enterprise 6.X inbox documents are imported, they are placed in the Favorites folder rather than the user Inbox.

New Behavior:


BOXIAIX_SP1

Efficiency

ADAPT00417333 Patch ID: 37263911

Description:

The BusinessObjects 11 Crystal Reports Server may terminate due to a memory leak.

The cause of the memory leak is that the program fails to free the memory that is used when it communicates through TCP port 1566

after users connect to that port and send data. The crystalras.exe process then consumes all memory that belongs to the server. By

design, memory is freed only after a message is received.

New Behavior:

This problem has been fixed by freeing the memory even when no message is received after a connection attempt.

Format

ADAPT00479357 Patch ID: 37724754

Description:

When users resize the width of a column in a Web Intelligence Crosstab document, the following Internet Explorer error appears in the

Java InfoView: "Internet Explorer cannot open the Internet site, operation aborted."

The cause of the problem is a synchronization error that happens when graphics are displayed.

New Behavior:


Formulas

ADAPT00371093 Patch ID: 36915512

Description:

In a formula field, the "IN" operator doesn't respect the case-insensitive flag under the report options.

New Behavior:


General CMC Issues

ADAPT00333110 Patch ID: 36864287

Description:

When reports are scheduled to external email addresses with SMTP and MAIL Sweeper, the process fails if the email addresses are

separated by semi-colons in the To and Cc fields.

The cause of the problem is that extra spaces are added to the property bag.

New Behavior:

When the SMTP destination plugin is used, users can choose which type of email address separator to apply.


BOXIAIX_SP1


ADAPT00353802 Patch ID: 36830098

Description:

If an ePortfolio alert is viewed in Crystal Enterprise, and the alert formula contains a "+" character, an error message appears.

The cause of the problem is that the alert formula fails to be URL encoded.

New Behavior:


ADAPT00433602 Patch ID: 37563063

Description:

When the openDocument URL function is used to view a report, the system contains multiple documents that use the same name, and

the "sPath" parameter value is used, the following error message appears: "The page you requested is not found."

The cause of the problem is that the "sPath" parameter value fails to be properly retrieved when the "sType" and "sKind" parameter is

not specified in the openDocument URL function.

New Behavior:

The correct "sPath" value is parsed and retrieved. Also, a modification has been made to the "handleerror_js" page to set a path to the

correct error page when necessary.

InfoView

ADAPT00390400 Patch ID: 37675895

Description:

When BusinessObjects Enterprise 11 Java InfoView runs on a machine that uses Secure Socket Layer (SSL), the Java Report Panel stops

responding when the message "Creating Session" appears, and then a WIJ 20002 error appears.

When the connection info is passed to the Java Report Panel applet, the request scheme is hardcoded with and "http" address.

Therefore, when InfoView is accessed with an "https" address, the applet times out when it tries to communicate with the web server.

New Behavior:

To solve the problem, the scheme from the request URL is used instead of the hardcoded value.

Installation

ADAPT00373788 Patch ID: 36950222

Description:

When users install the Offline Viewer, the following error message appears: "Error 1904. Module C:\Program Files\Common

Files\Business Objects\3.0\bin\crqe.dll failed to register.

HRRESULT -2147024770. Contact your support personnel."

The error message appears when the crqe.dll tries to register.

New Behavior:


BOXIAIX_SP1

Installation

ADAPT00396528 Patch ID: 37054123

Description:

When cvwsetup.msi for version 11 is installed, cvw32.exe cannot be loaded.

New Behavior:


Integration

ADAPT00407734 Patch ID: 37414107

Description:

Reports that are scheduled to a printer with the Java SDK fail to print, and the following error message appears: "The start page cannot

be greater than the stop page."

This problem occurs if the IReportPrinterOptions.setToPage method is called with a print range argument that is greater than 32767,

or when the method is not called at all.

New Behavior:

Reports can now be successfully scheduled to a printer when the end of the print range is greater than 32767. If the setToPage method

is not called, the default value allows the report to be successfully scheduled.

ADAPT00413577 Patch ID: 37550411

Description:

A blank HTML page is rendered when the same report-to-report link is used more than twice.

New Behavior:

A report-to-report link can be used more than once without problem.

Internal Changes

ADAPT00453380 Patch ID: 37659170

Description:

The option "Series Options..." option is not available in the Chart right-click menu when a line or pie slice is selected; however, the

option is available in the Chart right-click menu for invalid chart types, such as funnel, gauge, and stock.

New Behavior:

Both problems are resolved.

Java applet viewer

BOXIAIX_SP1

Java applet viewer

ADAPT00380849 Patch ID: 36983032

Description:

JavaViewer does not support FireFox, or other Mozilla-based browsers, when they perform URL reporting.

New Behavior:


ADAPT00407439 Patch ID: 37207633

Description:

The Barcode font fails to display properly in the Java viewer.

The cause of the problem is that the Java Runtime Environment (JRE) maps the glyphs of a symbol font to a Unicode location that is

different to the Unicode location that is used for Basic Latin and Latin-1.

New Behavior:


Java InfoView

ADAPT00370915 Patch ID: 37361257

Description:

Changing the value for Prompt, Caching Options, or Format has no effect when a Webi component is scheduled within an Object

Package in the Java InfoView.

The cause of the problem is that scheduling options are not set on the cached component object.

New Behavior:


ADAPT00374833 Patch ID: 37716713

Description:

In the Java InfoView interface, the viewer hyperlink placeholder is absent when a WebI report is scheduled to a user-specified email

destination.

New Behavior:


BOXIAIX_SP1

Java InfoView

ADAPT00399336 Patch ID: 37258447

Description:

In Crystal Enterprise 11, if users have the "Change password at next logon" property checked for their ENTERPRISE alias, they are

prompted to change their "ENTERPRISE" password when they log in to the Java InfoView through LDAP authentication.

This problem occurs only when users log on with "ENTERPRISE" authentication.

New Behavior:

The check for password expiry occurs only if the authentication type is secEnterprise.

Known Limitations:

Users must re-deploy desktop.war to enable this fix.

Java SDK

ADAPT00385538 Patch ID: 37673107

Description:

In the SDK, it is not possible to delete a custom property locally. No local deleted method is provided.

The only option is to set the property to NULL to signal to the server that it should be deleted on the next IInfostore.commit().

New Behavior:

A delete method has been added, . report.properties()).delete(id), when the report is stored as an IInfoObject.

ADAPT00472019 Patch ID: 37694674

Description:

An error message appears when server-side printing is used with the printoutputcontroller.printreport method of the Report

Application Server (RAS) Java SDK.

The error message reads as follows: "Class 'com.crystaldecisions.Utilities.Environment' signer information does not match signer

information of the other classes in the same package."

The cause of the problem is that the ReportPrinter.jar includes a copy of the metafile renderer classes, but has no requirement that the

MetafileRenderer.jar be placed in the class path. In situations where both ReportPrinter.jar and MetafileRenderer.jar are needed,

trouble occurs with the class loader.

New Behavior:

To solve the problem, users must add MetafileRenderer.jar to the classpath for ReportPrinter.jar.

Job Processing

BOXIAIX_SP1

Job Processing

ADAPT00461376 Patch ID: 37694107

Description:

When users click a link to view a schedule instance of a report, from an email that has been automatically sent to them from

BusinessOjects Enterprise, a "404" error message appears. This problem only occurs when IBM WebSphere application server is used.

The cause of the problem is that repeated logon prompts are generated, which lead to the display of the error message. The cause of the

repeated logon prompts is that LogonAction invalidates the session prior to logon; however, WebSphere validates session variables

no further than the request scope.

New Behavior:

To solve the problem, LogonAction no longer invalidates the session if the request comes from a referrer (openDocument, in this

scenario).

Lancelot

ADAPT00474657 Patch ID: 37727441

Description:

In Live Office, slice dimension names may fail to be resolved, and "#ERR" appears in their place.

New Behavior:


LDAP Authentication

ADAPT00360910 Patch ID: 37000213

Description:

LDAP users from the referral LDAP server fail to logon to InfoView through Java SDK.

New Behavior:


ADAPT00414907 Patch ID: 37707029

Description:

When users map a group from a Microsoft ADAM server that contains more than 1500 users, the users' accounts fail to import.

New Behavior:

A workaround for this problem is available: for multi-valued attributes on an object (such as the "member" attribute for a group),

values must be retrieved with ranged querying for the attribute.

BOXIAIX_SP1

LDAP Authentication

ADAPT00442865 Patch ID: 37707081

Description:

When users map a group from a referral Microsoft ADAM server, the following error is returned: "SecLdap Error: an unknown error

occurred in GetFirstAttributeAndBaseFromDN()," and the operation terminates.

The cause of the problem is the type of error returned by Microsoft ADAM LDAP servers. When an LDAP server is unable to locate a

tentative base DN, it returns an error stating that the object could not be found, and then continues the operation. However, Microsoft

ADAM LDAP servers return an operations error, which terminates the operation.

New Behavior:


Licensing

ADAPT00334323 Patch ID: 36777582

Description:

When a session times out in ePortfolio and Java desktop, and the user navigates to the Schedule page, the user is redirected to a page

that says the page has expired.

New Behavior:

If the session times out, users can still click the schedule action link to navigate to the schedule page, and be automatically logged back

in with the session token).

Known Limitations:

If the user is already on the Schedule page, any action selected on that page after the session times out will open the "page-expired"

page.

Load/Save

ADAPT00397755 Patch ID: 37116768

Description:

When a Crystal Report is exported to PDF from the JRC, and then the PDF is opened with Acrobat Reader, an error message appears:

"bad /BBox".

New Behavior:


Loading from CE

ADAPT00381553 Patch ID: 36983028

Description:

In Live Office, smart tags generate an error message when used to navigate to an object that is stored in an in-coming email.

New Behavior:


BOXIAIX_SP1

Loading from CE

ADAPT00411094 Patch ID: 37543574

Description:

When Microsoft Office Applications connect to Business Objects XI from Live Office and create a report view that is based on the latest

instance of the report, when users click the "Refresh All Data" button the following error message appears: "Unable to refresh Report

View. Unspecified error."

The cause of the problem is that the "Refresh All Data" option uses the view's refresh option, rather than the report's refresh option.

New Behavior:

The main report's refresh option is used instead.

Microsoft Excel

ADAPT00338484 Patch ID: 36959067

Description:

When a numeric field is formatted with the "reversed sign" and exported to Excel, the sign for the value in the exported copy may

reverse back to its original sign.

The problem occurs because the wrong Number format is exported to Excel when different combinations of "reverse sign" and "sign

positioning" are used. The format string in Excel has separate portions for positive and negative numbers. When the reverse sign is

used, portions in the format string are swapped, to maintain the correct display. However, initially only the sign of the strings is

swapped.

New Behavior:

To correct the problem, both the sign and the display portion of the string are swapped.


ADAPT00407232 Patch ID: 37209464

Description:

Reports that are exported to Excel Data Only fail to export if they have a suppressed Details section, and the option "Perform Grouping

On Server" is enabled. The following error message appears: "Error retrieving data from the server: Not enough memory for operation."

The cause of the problem is that the Details section isn't available when the "Perform Grouping On Server" option is enabled; therefore,

the Details section is NULL. The exporter cannot locate a section that is set to NULL and, therefore, the exporter fails.

New Behavior:

This problem is resolved. If the details section is NULL, the export will continue.

Object import

ADAPT00402749 Patch ID: 37163515

Description:

When user names are imported into Crystal Enterprise 10 and Business Objects 11, the users’ email addresses fail to be imported.

New Behavior:


BOXIAIX_SP1

Object Import

ADAPT00407504 Patch ID: 37164444

Description:

The Import Wizard fails to import LOV objects from one CMS to another.

New Behavior:


Object management

ADAPT00050092 Patch ID: 37663309

Description:

When the default scheduling type has been updated to run once with events, the option "Run now" on the History tab runs the events

again.

The cause of the problem is that events are not cleared appropriately from the scheduling object.

New Behavior:


ADAPT00116785 Patch ID: 36819203

Description:

For scheduled reports which have parameters with default values, the descriptions for the default values are not displayed in the

schedule history, both in the Crystal Management Console and in Crystal Enterprise.

New Behavior:

Parameter default value descriptions are now displayed in the schedule history.

ADAPT00190903 Patch ID: 37167226

Description:

When objects are deleted from the Crystal Management Console (CMC), the deleted objects still appear in the repository folders.

New Behavior:

The Crystal Input File Repository Server and Crystal Output File Repository Server deletes objects to accurately indicate when objects

have been deleted from the folder structure.

To enable this behavior, users must disable the Job Server and add the command [-prune] to the command line of the Repository Server

(Input or Output) that is set to delete the empty folders, and then restart the server. The server shuts down automatically when the

empty folders are deleted. You can add [-trace] to obtain a log file for the number of folders visited and the number of objects deleted.

Remove [-prune –trace] once the files are deleted.

Known Limitations:

If a user deletes all report instances from the CMC, the system deletes the following folder: "Install Directory\FileStore\Output." If a

user deletes all objects from the CMC, the system deletes the following folder: "Install Directory\FileStore\Input." If either of those

folders is deleted, the file repository servers are inoperable because the root folder ("Input" or "Output") is absent. To start the servers,

users must recreate Input/Output folders.

BOXIAIX_SP1

Object management

ADAPT00391988 Patch ID: 37079017

Description:

If some reports are set to be processed by a certain server group, those reports cannot be scheduled after they are imported to

BusinessObjects XI without importing the servergroup too.

New Behavior:


The cause of the problem was that some properties of the report objects were missing after the importing process. The Job Server was

not equipped to handle that situation.

Object model

ADAPT00208927 Patch ID: 36998113

Description:

In a Microsoft Visual Basic 6 application, an exception error occurs when users pass an RDO recordset to a report.

New Behavior:


The ODBC driver has been modified to accept RDO recordsets. Only the rdUseClientBatch cursor driver is supported. For example:

myRDOConnection.CursorDriver = rdUseClientBatch

ADAPT00343628 Patch ID: 36602083

Description:

When users create a temporary table in a temporary database, and then use the table as the datasource for a report, the report may fail

to locate the table. In that case, the report will not run, because it is unable to verify that the table exists.

New Behavior:

The process of verifying the existence of a table has been modified to consider temporary databases. This problem is resolved.

ADAPT00345803 Patch ID: 37021362

Description:

Any application that has been created in Visual Basic 6, uses the Report Designer Component, and then connects to the disconnected

recordsets, will create a memory leak. Eventually, the system crashes.

New Behavior:


The problem stemmed from a Rowset that holds on to another Rowset when data is fetched.

BOXIAIX_SP1

Object model

ADAPT00372019 Patch ID: 36982501

Description:

The BusinessObjects XI sample Visual Basic application terminates and displays the error message "Change Runtime Location of OLE

Object."

New Behavior:


ADAPT00388759 Patch ID: 37032010

Description:

The Editable RTF export format is not exposed in the RDC API for BusinessObjects XI.

New Behavior:


ADAPT00401207 Patch ID: 37126595

Description:

When the Report Designer Component (RDC) opens a report, the NeedsCurrentValue property fails to return False for subreport

parameter fields that are linked to the parameter fields in the main report.

New Behavior:


ADAPT00401621 Patch ID: 37073588

Description:

Reports that contain OLE Objects that have a scale factor other than 100% are scaled incorrectly in the Report Designer Component.

New Behavior:


ADAPT00422944 Patch ID: 37388934

Description:

Report Designer Component (RDC) fails to add an ADO recordset to a report.

The cause of the problem is that no serverHandle property is available when the recordset is attached.

New Behavior:

To solve the problem, if no serverHandle is available, the connection is handled as though it is based on the attached rowset.

BOXIAIX_SP1

Object model

ADAPT00434731 Patch ID: 37474401

Description:

The Report Document Component’s (RDC) Printout methods do not accept new printer selections from Crystal Reports, and they print

only to the default printer.

The Print Page method uses the printer that is stored within the report definition, which is why the default printer is always chosen.

New Behavior:

This problem has been fixed to allow users to choose a printer.

Parameters

ADAPT00377384 Patch ID: 36983039

Description:

In Live Office, the default parameter fails to be used when the global option "prompt on refresh" is turned off.

New Behavior:


ADAPT00438385 Patch ID: 37394089

Description:

When users report from a JavaBean with a string parameter greater than one character, an error message appears: "Failed to Retrieve

Data from database."

A calculation error prevents proper processing of string parameters greater than one character.

New Behavior:


ADAPT00455133 Patch ID: 37620930

Description:

NULL values cannot be submitted to a Sybase 12.5 stored procedure with a "datetime" type parameter when a native connection is

used.

The cause of the problem is that the parameter checking function fails to account for the "Set to NULL" option; therefore, the function

produces an error because it considers the NULL value to be invalid.

New Behavior:

The parameter checking function checks to see if the "Set to NULL" option is set, and then it generates a specific SQL command line to

send a NULL datetime parameter as part of the database query.

Performance

BOXIAIX_SP1

Performance

ADAPT00407417 Patch ID: 37185656

Description:

The performance of the Page Server is slow while it handles static parameter prompting and delivers reports for viewing. This problem

occurs when parameter picklists contain hundreds of values.

New Behavior:

To improve the Page Server's performance, a new command line option is available with this Hot Fix. Add the following text to the

command line for the Page Server:

-procreportoptions __nosupportforoldviewers

Note: The option value contains two underscores.

Platform .NET SDK

ADAPT00394230 Patch ID: 37175683

Description:

A memory leak of 40 bytes occurs when the function ISInfoStore::get_SessionFolderID is called.

New Behavior:


ADAPT00419936 Patch ID: 37365040

Description:

Complex reports may fail to publish to Crystal Enterprise through the Publishing Wizard or an SDK Application.

The cause of the problem is that an internal token that is generated during the publishing process allows only 10 logons to the CMS.

Complex reports may exceed that limit and cause a failure.

New Behavior:

To solve the problem, the logon restriction on the internal token has been removed.

Platform Java SDK

ADAPT00423164 Patch ID: 37285275

Description:

When the "View objects" permission of the top level (root) Enterprise folder is restricted for the Everyone group, and users log in to the

Java InfoView without Administrator rights, Crystal Enterprise displays the following error message: "An error has occurred:

java.lang.NullPointerException."

The cause of the problem is that initial access by the Java SDK to certain plugins involves the aggregation of root folder rights.

New Behavior:


Portal

BOXIAIX_SP1

Portal

ADAPT00410970 Patch ID: 37303841

Description:

An error message appears when users view a report that is set to a secondary logon through the opendoc method. The error message is

as follows: "HTTP Status 404 - /viewers/car/seclogonform.jsp."

The cause of the problem is that opendoc requires the file seclogonform.jsp, which is stored in a directory that opendoc fails to search.

New Behavior:

To resolve the problem, the file seclogonform.jsp has been added to the correct location.

Prompt Engine

ADAPT00371618 Patch ID: 36983141

Description:

An error message appears when users shut down a process (IIS, Tomcat, webservices) that has launched the java server that has been

used for DCP prompting.

New Behavior:


ADAPT00420280 Patch ID: 37581836

Description:

If Swiss Regional Settings are used, users are unable to add or select a number parameter value that uses the " ' " character as a

numeric separator, even though those values are standard in Switzerland. An error message appears, which begins with the

following: "Dies ist ein Parameter vom Typ "Zahl", der nur ein vorangestelltes Minuszeichen, Ziffern ("0-9"),

Zifferngruppierungssymbole oder ein Dezimalsymbol enthalten darf...".

New Behavior:


Prompt Group

ADAPT00407982 Patch ID: 37269017

Description:

In Crystal Enterprise 11, a report with more than four prompt groups cannot be published, and then an error message appears.

The cause of the problem is that the Crystal Enterprise publisher uses separate Enterprise sessions for every parameter, and then it

releases the sessions. However, sessions failed to be released. When the sessions exceed the number of available licenses, an error is

displayed.

New Behavior:

To solve this problem, only one session is used for all parameters, so that the report can be published successfully.

Prompting

BOXIAIX_SP1

Prompting

ADAPT00371883 Patch ID: 36984773

Description:

The List of Values converter requires an alternative way to create SI_LOV_KEY.

New Behavior:


ADAPT00384030 Patch ID: 37007124

Description:

The List Of Values causes a memory leak when MissingInfo contains incorrect database logon.

New Behavior:


ADAPT00406818 Patch ID: 37368067

Description:

When a Dynamic Parameter is based on a DateTime or Time data type, many of the available values fail to appear in the Dynamic

Cascading Prompt.

The cause of the problem is that when a group is created in a report for a DateTime (or Time) field, Crystal Reports defaults to

grouping by day (or hour). Values for the time (or seconds) portion of the DateTime (or Time) are ignored and only the first value for

that day or hour appears in the List of Values.

New Behavior:


Query Builder

ADAPT00363507 Patch ID: 36990126

Description:

Table Alias names fail to be automatically renamed for database drivers that don't permit tables and aliases to share names.

New Behavior:

The querybuilder.dll appends "1" to table alias names, to accommodate drivers that don't allow tables and aliases to use the same

names.

Known Limitations:

In Crystal Reports 9, to fix the problem users need only the cr90dbexwin_xx.zip Hot Fix ("xx" represents the two-letter language

abbreviation).

In Crystal Reports 10, to fix the problem users need both the component crdb_odbc.dll from the dbex10win_xx.zip Hot Fix and

querybuilder.dll from the common10win_xx.zip Hot Fix with the same release date or later.

BOXIAIX_SP1

Query Builder

ADAPT00384981 Patch ID: 37053448

Description:

The DataDirect Kronos ODBC SQL Server driver fails to properly handle store procedures in Crystal Reports.

New Behavior:


ADAPT00433152 Patch ID: 37501822

Description:

Using Alias function in Oracle SQL Expression wraps the expression in brackets, which may cause a syntax error.

Almost all SQL statements are wrapped in brackets before they are transferred to the database. Sometimes the wrapping of the SQL

statement over several lines can cause a syntax error to occur due to unmatched brackets.

New Behavior:

To fix this problem, no brackets are added to SQL statements when the Alias function is used.

Relational Database

ADAPT00370567 Patch ID: 36896988

Description:

Oracle procedures that are stored in a package will fail to return data for a native connection unless certain fields are on the report.

New Behavior:


The problem was caused by a bug in Oracle. If a LONG field is not retrieved before the next record is fetched, it will crash crw32.exe.

The bug also affects the LONG RAW field for the same reason. To solve the problem, a coding workaround was developed. This

workaround has been extended to include the LONG field to prevent the problem.

ADAPT00371610 Patch ID: 37175158

Description:

When a native connection to Pervasive 2000i is used for a report that has two or more linked tables, the returned records loop

infinitely once a memo field is added to the report.

New Behavior:


BOXIAIX_SP1

Relational Database

ADAPT00372928 Patch ID: 36876343

Description:

The error message "Failed to open rowset..." appears when a command object is disconnected.

New Behavior:


This problem occurred with command objects that were created by the Data Source Migration tool after a Seagate Info 7.5 query is

converted.

Reliability

ADAPT00364211 Patch ID: 36886619

Description:

The Report Application Server (RAS) service freezes periodically and issues a Windows Sockets API error in an unmanaged

environment.

New Behavior:


The cause of the problem was that connections were initiated but failed to send data.

The thread that listens for and dispatches connections will timeout after 30 seconds when a connection initiates and does not send

data. The previous timeout was infinity.

ADAPT00369549 Patch ID: 37031466

Description:

CSLIB uses a function that scopes static objects for mutual exclusion.

New Behavior:


ADAPT00407226 Patch ID: 37167640

Description:

Some ports for the Report Application Server versions XI, 10 and 9 fail to respond due to a memory leak.

The ports fail to respond because the program fails to free the memory from TCP port 1566 for versions XI and 10 and port 1560 for

version 9, after users connect to that port and send data. In that case, the crystalras.exe process consumes all memory that belongs to

the server.

By design, memory is freed from TCP port 1566 and 1560 only when it receives a message.

New Behavior:

This problem has been resolved by freeing the memory even when no message is received after a connection attempt.

BOXIAIX_SP1

Reliability

ADAPT00433566 Patch ID: 37479177

Description:

When data is sent to the crystalras.exe file, RAS will stop servicing legitimate requests when the server is locked.

The cause of the problem is that the TCP connection handling code for the crystalras.exe file has not been written to handle multiple

connections.

New Behavior:


ADAPT00440394 Patch ID: 37716224

Description:

Multiple .cwr requests for report files result in errors from the PageServer when the apsuser url parameter is used.

New Behavior:

To solve the problem, if an apsuser tag is in the URL, the tag will log off from the current Enterprise session and log on with the new

apsuser tag.

Report presentation

ADAPT00408650 Patch ID: 37235242

Description:

In Crystal Reports 11, when images are resized in a section format event of the Report Designer Component, they do not fit the values

that are specified in the code for the OLE Object.

The cause of the problem is an internal function that returns the incorrect size of the image.

New Behavior:


ADAPT00434039 Patch ID: 37583754

Description:

The formatted picture that is contained within an OLE object appears to be smaller than expected after scaling is performed.

Images are scaled, according to the object size, before they are rendered to an Encapsulated Page Format(EPF). However, the EPF

requires non-scaled images. The result is that the object is skewed.

New Behavior:


BOXIAIX_SP1

Report presentation

ADAPT00456358 Patch ID: 37660711

Description:

When Crystal Reports version 10 is used to view an instance of a report that contains saved data and was created in Crystal Reports

version 9, the logon prompt appears when users click the link to the report's subreport.

This problem happens when a field in the main report with a NULL value is linked to a parameter field in the subreport. In that case,

the parameter value in the subreport will also have null value and bCurrentValueSet is then set to false. Because the data source for

the subreport is not found, users are prompted for database logon credentials.

New Behavior:


The value for bCurrentValueSet is set to true once the report is opened.

Report processing

ADAPT00306461 Patch ID: 36319708

Description:

Record selection formula special fields do not appear when a report is viewed on demand.

New Behavior:


ADAPT00343591 Patch ID: 36963024

Description:

A report that uses an OLEDB connection to Microsoft Directory Services cannot be refreshed after the report has been closed and

re-opened.

This problem only occurs when the static authentication to the Active Directory is used. If SSO/Integrated Security is used, the

problem does not occur.

New Behavior:

A change has been made so that the user will be prompted for the credentials to connect to the Active Directory.

BOXIAIX_SP1

Report processing

ADAPT00366277 Patch ID: 36866257

Description:

In a clustered Crystal Enterprise environment, sometimes extra recurring jobs are introduced. This problem occurs when Crystal

Management Servers (CMS) are added or removed while one job server is in operation.

New Behavior:

The order of operations has been changed so that all of the scheduler threads are completely shut down before they terminate and,

therefore, asserts are no longer created.

To further explain the source of the problem: when a Crystal Management Server is shut down in a clustered environment, the

scheduler subsystem is susceptible to race conditions, potentially leading to malformed instance objects and extra recurring instances.

The reason for those consequences is that CMS's divide jobs evenly between themselves, and it is possible that

the ID of one Object becomes processed again by the second CMS. So, the next time a CMS looks at the issue an assert is created to say

that the object appears to be incorrect.

ADAPT00398073 Patch ID: 37090546

Description:

The Memos field sometimes shows the incorrect row in the record set for some fields when a report meets all of the following

conditions:

- Recurring formulas are based on memo fields.

- Memos have duplicate values.

- A record selection filter is applied to the report.

New Behavior:


ADAPT00409835 Patch ID: 37239332

Description:

In the Report Document Component (RDC), sometimes the Print dialog box fails to appear when the Print option is clicked.

The cause of the problem is that the PrintOut method in the Report Document Component (RDC) requires one of its five optional

arguments besides True or False. The PrintOut method will not accept NULL arguments.

New Behavior:


ADAPT00442273 Patch ID: 37542621

Description:

The PEVerifyDatabase call in the CRPE32.dll that is made through Visual Studio 6 does not perform callback for a field-mapping

event.

The cause of the problem is that field-mapping events are disabled, because RAS and PageServer do not need them.

New Behavior:

Field-mapping events are enabled.

BOXIAIX_SP1

Reporting

ADAPT00390223 Patch ID: 37070377

Description:

When reports contain an OLE object with spaces or special characters (for example @#$%, and so on) in the object name, they fail to be

opened in Crystal Reports or published through the publishing wizard.

New Behavior:

This problem is resolved. All spaces and special characters are replaced with the characters '_' when reports are run.

ADAPT00452639 Patch ID: 37657978

Description:

When users view a webi document in the Java Infoview, an error message appears if the regional settings are set to the Danish locale.

The error message reads "loadCB is undefined."

The cause of the problem is that Danish is not a supported locale.

New Behavior:

This HotFix checks the list of supported locales and, if the locale used in not in the list, the English locale is applied to the webi

document that is sent to the WebI viewer.

Repository

ADAPT00419514 Patch ID: 37647418

Description:

Inconsistencies with query result sets may occur when using internal column values for database fields that can contain NULL data,

such as the ScheduleStatus and UserFlags columns.

The cause of the problem is that the internal function CMySQLStatement::FetchNext() fails to reset the NULL value indicator for each

item in Read batch from database. This problem is triggered when the raw database values are serialized into an internal InfoObjects.

Database column values are used to populate some of the internal member vars.

The problem doesn't affect query result sets that are retrieved with the client SDKs because values are retrieved from the Properties

blob data and not from the internal column data.

New Behavior:


Repository migration

BOXIAIX_SP1

Repository migration

ADAPT00417297 Patch ID: 37462186

Description:

When reports are migrated from Crystal Enterprise 8.5, the Username and Password details are stripped by the Update Objects action.

The affected reports are based on Dictionary or Query Files.

The "UpdateInfoObject" function removes logon and password information if the property SI_SERVER name for the report and the

migrating infoObject doesn't match, which is the case for reports that are based on Dictionary or Query Files.

New Behavior:


Rich Text Format (Editable)

ADAPT00423967 Patch ID: 37404010

Description:

When Exporting to Editable RTF, Fonts whose names contain dashes fail to be exported or displayed in MS Word.

This cause of the problem is that special characters in font names are improperly encoded.

New Behavior:

To solve the problem, special characters in font names are retained rather than encoded.

Known Limitations:

For files that are exported to MS-Word, only the dash "-" and "tab" special characters are not encoded.

Scheduling destination

ADAPT00135662 Patch ID: 36371507

Description:

Reports that are scheduled to SMTP may show incomplete information in the date headers on non-English operating systems or

non-English versions of Crystal Enterprise.

The cause of the problem is that the SMTP RFC is set to accept English three-letter short month strings (Jan, Feb, Mar, and so on). The

format function uses the current locale to retrieve the short month string, which in this case will in a language other than English. The

non-standard date headers that are retrieved with non-English deployments of CE fail to be processed.

New Behavior:

The issue has been fixed by inserting the English short month string into the date header.

Scheduling event

BOXIAIX_SP1

Scheduling event

ADAPT00459129 Patch ID: 37577240

Description:

Recurring reports that are based on file events will drop the event and run only on the schedule.

The cause of the problem is that , if a recurring job is forced to retry because an error occurs for the job that is running on the jobserver,

the event dependency information will be lost. This means that all subsequent instances that are created from this recurrence contain

no event dependency information, and will therefore not depend on any events.

New Behavior:

A new ScheduleFlag is added to mark a job as "retried." When a job is retried for any reason, this flag is set to true. The event

dependency information will still exist, but it will be ignored for this job. When the next instance is created from the recurrence, the

flag is reset to false.

Scheduling time

ADAPT00414432 Patch ID: 37219471

Description:

If an object is scheduled to run on a recurring basis and the specified time is in the past, the object runs on the current time rather than

the specified time.

For example, if a report is set to run at 1am every day, and the current time is 7am, the report is run immediately rather than 1am the

next day.

This problem was introduced as a result of a Hot Fix to another problem.

New Behavior:


ADAPT00420994 Patch ID: 37450586

Description:

When using Publishing Wizard, a report that is scheduled to run "Daily" appears as scheduled to run every 24 hours (from the time

that it was first set) in the Web Desktop and the Crystal Management Console (CMC).

The recurrence pattern is set to "Hourly" every 24 hours when users choose "Daily."

New Behavior:


SDK

ADAPT00343414 Patch ID: 36995153

Description:

When a packaged stored procedure is added to a report through EROM, COM causes the program to freeze or terminate.

New Behavior:


BOXIAIX_SP1

SDK

ADAPT00393826 Patch ID: 37132822

Description:

In Crystal Reports for Visual Studio .NET, when the LogonServerWithPrivateInfo function is used to log on to a database, the

following error messages are displayed: "Invalid Argument" or "Unknown Database Connector Error."

The cause of the problem is that Visual Basic 6 fails to reuse an existing ODBC connection when LogonServerWithPrivateInfo is

called.

New Behavior:


Server Discovery

ADAPT00373088 Patch ID: 36995820

Description:

When the Enterprise servers are run as Corba SSL, they create a memory leak.

New Behavior:



ADAPT00312278 Patch ID: 37024147

Description:

When a stored procedure with a parameter is used, the CanBrowseField property returns true; however, zero records are returned.

New Behavior:


The function that browsed parameter values has been modified so it will properly count the fields.

ADAPT00368809 Patch ID: 36968477

Description:

Scheduled or recurring instances that are created when instances fail will not be processed when file events are used. This is because

retry values have been set.

New Behavior:


The problem was due to file event dependencies that are enforced for the recurring or scheduled instance that was created due to retry

values. Changes were made so the scheduled or recurring instances that are created due to a retry will not require the file event as a

dependency.

BOXIAIX_SP1


ADAPT00423424 Patch ID: 37431020

Description:

When a browser is set to the "Chinese Taiwan" locale, the formula function DateTime fails to run on Crystal Enterprise. The following

error message appears: "Bad date-time string. Details errorKind."

The cause of the problem is that the correct locale fails to be used when the string parsing functions are called.

New Behavior:

The correct locale is retrieved and passed to the print engine.

Server management

ADAPT00346911 Patch ID: 37042716

Description:

When a user schedules a report from e-Portfolio to run once a week on a particular week each month, a duplicate successful instance

is created.

This problem happens if the “Start Time” in the scheduling page is earlier than the schedule date. That start time will be chosen as the

schedule time; therefore, when the actual scheduling time occurs, two successful instances are created.

New Behavior:


To fix this problem, the scheduling format for date and time named “first run time” is used.

Set Location

ADAPT00356807 Patch ID: 36982791

Description:

The set location for the native xml driver fails to work properly.

New Behavior:


ADAPT00386919 Patch ID: 37015128

Description:

When a report is saved in Crystal Reports or the RDC after the table location has been changed, an extra query is sent to the Oracle

(native) database.

New Behavior:


BOXIAIX_SP1

Set Location

ADAPT00403821 Patch ID: 37106162

Description:

The function setTableLocationByServerDatabaseName() does not work against DB2 database.

New Behavior:


ADAPT00414967 Patch ID: 37361141

Description:

The JRC login prompt re-appears after users enter connection details to view data in the Java Reporting Component that is retrieved by

JDBC from a MySQL database.

The cause of the problem is that, when a JDBC MySQL report is created in Crystal Reports, the string

"user={userid}!password={password}" is absent from the JDBC Connection String. The missing string causes the JRC to repeatedly

prompt for a user name and password.

New Behavior:

To solve this problem, the string "user={userid}!password={password}" is added to the JDBC Connection String.

Known Limitations:

Users must refresh the report in Crystal Reports to enable the fix.

Sort order

ADAPT00467856 Patch ID: 37708024

Description:

A Top N sort, based on a formula that uses a parameter in subreport , uses a value that was entered previously.

In a subreport, if a TopNValueFormula is using a parameter and that parameter is linked to main report parameter, a

TopN/Percentage group sort based on this formula fails to be updated after the parameter value is changed; therefore, the previously

entered value is used instead.

New Behavior:


Support 8.5 DLL

ADAPT00372144 Patch ID: 36976428

Description:

When users export reports to Excel from the RDC, the application terminates. This problem occurs after users install the Excel

Compatibility Patch.

New Behavior:


Templates

BOXIAIX_SP1

Templates

ADAPT00410508 Patch ID: 37289077

Description:

In Crystal Enterprise 10, the SuppressIfDuplicate function is incorrect when SuppressIfDuplicate is contained in a section that has a

section immediately below it. This problem also occurs if the lower section contains a conditional suppression.

This problem has been created by an earlier the Hot Fix (ADAPT00281243). The code that processes sections loses focus on the

previous field entry. So, when a comparison of the previous field is tested for duplication, a false value always occurs.

New Behavior:


Text

ADAPT00369935 Patch ID: 36854581

Description:

When a report is exported to text format, trailing spaces are not included in the exported copy.

New Behavior:


Transversal Feature

ADAPT00415805 Patch ID: 37485796

Description:

Reports that contain a chart fail to open in InfoView when the Oracle 10g Application Server is used.

The charting data block in the CAR file is filtered by the Oracle 10g Application Server, so charts fail to be rendered, and then InfoView

stops loading the report because the report is incomplete.

New Behavior:

To fix the problem, charts are pre-generated in the same way that they are in the HTML client, and so the chart data block is not used.

UI

ADAPT00380216 Patch ID: 36983035

Description:

In Live Office, the Help button in Crystal Report Wizard dialog box does not load the help file.

New Behavior:



BOXIAIX_SP1


ADAPT00467268 Patch ID: 37720816

Description:

Modifications made to the table associations of a condition object of a Universe are lost after the Universe has been exported and

re-imported.

The associations are lost during the UNW-UNV conversion.

New Behavior:

To solve the problem, the table collection is fetched before the loop count is initialized.

Usability

ADAPT00423739 Patch ID: 37575238

Description:

The Highlighting Expert in the Crystal Analysis designer fails to color-code cells accurately, when a table is based on the result of a

calculation, and if the calculation returns NULL values.

The cause of the problem is that, if the value of a cell being highlighted is NULL, no attempt is made to evaluate the calculation.

New Behavior:

To solve the problem, NULL value cells are properly evaluated for highlighting.

User Interface & Usability

ADAPT00418865 Patch ID: 37494554

Description:

In the WEBI component, the java query panel cannot be displayed completely when the screen resolution is set to 800x600, which

causes the Save and Close buttons to be inaccessible.

New Behavior:

To fix this problem, a scroll bar has been added to the query panel.


BOXIAIX_SP1


ADAPT00419194 Patch ID: 37270072

Description:

A dialog box error message appears at the list of values (LOV) prompt when users refresh a LOV report from the Crystal Reports

Designer or from any Crystal Report Viewer.

The error message, which reads “List of values error: failed to get values. [Cause of error: InitializationEx Exception [Error message]:

Null],” occurs when the "View objects" right to the Top Level folder in Crystal Enterprise is restricted for users in the Everyone group.

The cause of the problem is that, the first time the Java SDK creates an InfoStore service, appropriate access to certain plugins demands

the aggregation of root folder rights.

New Behavior:

This issue is resolved.

Known Limitations:

Users must add the JAR files that are fixed with the Hot Fix to the WAR files (admin.war, desktop.war, webcompadapter.war and

jsfadmin.war, or customised versions of those files). Users must then re-deploy the WAR files to the Web Application Server(s).

Verify

ADAPT00408689 Patch ID: 37389527

Description:

When users run a report on command, the command is executed multiple times.

If the "Verify Stored Procedures On First Refresh" option is enabled, the command is execute three times. If the option is disabled, the

command is executed twice.

New Behavior:


Visual Linking

ADAPT00430069 Patch ID: 37453685

Description:

The XML driver links tables no further than three levels deep.

The cause of the problem is that tables that do not contain fields may cause a failure when links are created between tables in an XML

data source.

New Behavior:

A new field named "Internal_ID" is added to tables that have no fields.

BOXIAIX_SP1

Visual Linking

ADAPT00435099 Patch ID: 37431655

Description:

Tables that do not contain fields may cause a failure when users create links between tables in an XML data source.

New Behavior:

To solve the problem, a new field "Internal_ID" is now added to tables that have no existing fields.

The field has an unsigned, long-value type.

Web Authoring

ADAPT00374498 Patch ID: 37025681

Description:

The connection details in the Web Authoring connection page are lost when users press the Enter key.

New Behavior:


ADAPT00420561 Patch ID: 37306654

Description:

In Infoview, when users design an OLAP intelligence report and add a chart when only a worksheet is present on the report, the

worksheet becomes hidden from view.

The cause of the problem is that Infoview gives charts top priority for display purposes, and sometimes ignores other objects.

New Behavior:


WebI Doc Viewing

ADAPT00395290 Patch ID: 37258536

Description:

In Crystal Enterprise 11, when users use the Java Viewer to drill down on certain elements of a chart in a Web Intellegence report, the

following error message may appear: "Drill action is not possible." Or, users are presented with a Java script error.

The problem is caused by an error in the function drillCB within viewer.js.

New Behavior:


Registry Keys/ Subkeys

ADAPT00005184 Patch ID: 38055491HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\Text\SuppressTrailingNewlines

DWORD

0; 1

Subkey Type:

Recognized Values:

Default Value:

Created by Hot Fix Installation

0

HKEY_CURRENT_USER\Software\Crystal Decisions\10.0\Crystal Reports\Export\Text\SuppressTrailingNewlines

DWORD

0; 1

Subkey Type:

Recognized Values:

Default Value:


0

HKEY_CURRENT_USER\Software\Crystal Decisions\9.0\Crystal Reports\Export\TextExport\SuppressTrailingNewlines

DWORD

0;1

Subkey Type:

Recognized Values:

Default Value:


0

HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.0\Crystal Reports\Export\Text\SuppressTrailingNewlines

DWORD

0; 1

Subkey Type:

Recognized Values:

Default Value:


0

HKEY_LOCAL_MACHINE\Software\Crystal Decisions\10.0\Crystal Reports\Export\Text\SuppressTrailingNewlines

DWORD

0; 1

Subkey Type:

Recognized Values:

Default Value:


0

HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\9.0\Crystal Reports\Export\TextExport\SuppressTrailingNewlines

DWORD

0;1

Subkey Type:

Recognized Values:

Default Value:


0

ADAPT00133893 Patch ID: 35113756HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\8.5\Enterprise\Desktop


STRING

yes, no, zero

Subkey Type:

Recognized Values:

Default Value:


no

HKLM\SOFTWARE\Crystal Decisions\9.0\Enterprise\Desktop Plugins\CrystalEnterprise.Report\SetEmptyParamValue

STRING

yes, no

Subkey Type:

Recognized Values:

Default Value:


no

ADAPT00364621 Patch ID: 37129394HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.0\Crystal

Reports\DatabaseOptions\VerifyStoredProceduresOnSetLocation

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:

Created by User

No

HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\9.0\Crystal

Reports\DatabaseOptions\VerifyStoredProceduresOnSetLocation

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:


No

ADAPT00413152 Patch ID: 37207551HKEY_CURRENT_USER/Software/Business Objects/Suite 11.0/Crystal Reports/Database/QPMaxLOVSize

DWORDSubkey Type:

Recognized Values:

Default Value:


1000

ADAPT00435607 Patch ID: 37477799HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal

Reports\Database\Querybuilder\Joinbuilder\CannotSupportExternalJoins

STRING

1;0

Subkey Type:

Recognized Values:

Default Value:


0

ADAPT00443173 Patch ID: 37480917HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\BitMapMagnifDenominator

DWORD

00000064

Subkey Type:

Recognized Values:

Default Value:


00000064

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\BitMapMagnifNumerator

DWORD

00000060

Subkey Type:

Recognized Values:

Default Value:


00000060

HKEY_CURRENT_USER\Software\Crystal Decisions\10.0\Crystal Reports\Export\BitMapMagnifDenominator

DWORD

00000064

Subkey Type:

Recognized Values:

Default Value:


00000064

HKEY_CURRENT_USER\Software\Crystal Decisions\10.0\Crystal Reports\Export\BitMapMagnifNumerator

DWORD

00000060

Subkey Type:

Recognized Values:

Default Value:


dword:00000060

ADAPT00498770 Patch ID: 38019028HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.0\Crystal Reports\Database\DB2\UseOSLocaleForConversion

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:


No

ADAPT00528561 Patch ID: 38290005HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Database\Oracle\UseOSLocaleForConversion

STRING

Yes,No

Subkey Type:

Recognized Values:

Default Value:


No

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\Crystal Reports\Database\Oracle\UseOSLocaleForConversion

STRING

Yes,No

Subkey Type:

Recognized Values:

Default Value:


No

ADAPT00549101 Patch ID: 38419444HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal

Reports\Export\rtfeditable\EliminateBlankLinesToFitPage

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:


Yes

HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal

Reports\Export\rtfeditable\PageHeightErrorFactor

DWORD

0000012C - 5A0

Subkey Type:

Recognized Values:

Default Value:


0000012C


Reports\Export\rtfeditable\EliminateBlankLinesToFitPage

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:


Yes


Reports\Export\rtfeditable\PageHeightErrorFactor

DWORD

0000012c-5A0

Subkey Type:

Recognized Values:

Default Value:


0000012c

ADAPT00553899 Patch ID: 38389397HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports\Database\AlwaysRefreshUniverseLOV

STRING

Yes, 1

Subkey Type:

Recognized Values:

Default Value:


HKEY_LOCAL_MACHINE\software\business objects\suite 11.5\crystal reports\database\AlwaysRefreshUniverseLOV

STRING

Yes, 1

Subkey Type:

Recognized Values:

Default Value:


No

ADAPT00570589 Patch ID: 38533719HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\DatabaseOptions\TrimTrailingSpace

STRING

Functionality triggered by presence.

Subkey Type:

Recognized Values:

Default Value:

Created by User

Set to Yes.


STRING

Functionality triggered by presence.

Subkey Type:

Recognized Values:

Default Value:

Created by User

Set to Yes.

ADAPT00570898 Patch ID: 38491411HKCU\Software\Business Objects\Suite 11.0\Crystal Reports\Database\DB2iSeriesUniversePromptType

STRING

Date, DateTime

Subkey Type:

Recognized Values:

Default Value:


HKCU\Software\Business Objects\Suite 11.5\Crystal Reports\Database\DB2iSeriesUniversePromptType

STRING

Date

Subkey Type:

Recognized Values:

Default Value:


HKLM\Software\Business Objects\Suite 11.0\Crystal Reports\Database\DB2iSeriesUniversePromptType

STRING

Date, DateTime

Subkey Type:

Recognized Values:

Default Value:


ADAPT00587101 Patch ID: 38555146HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal

Reports\FomatOptions\IgnoreSharedVarStateInLinkedSubRpt

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:


Yes


Reports\FormatOptions\IgnoreSharedVarStateInLinkedSubRpt

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:


HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.0\Crystal

Reports\FormatOptions\IgnoreSharedVarStateInLinkedSubRpt

STRING

Yes, No

Subkey Type:

Recognized Values:

Default Value:

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