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BRTTools New Tools for Engaging Users for Planning and Assessing Public Transit

Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

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Page 1: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

New Tools for

Engaging Users for

Planning and

Assessing

Public Transit

Page 2: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

Motivation: feedback should be more dynamic, engaging, actionable

Page 3: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

Our aspirations

Page 4: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

FMS: Technological foundation

Non-intrusive iOS and Android apps

Page 5: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

Adapting the FMS platform for transit experience surveys

Page 6: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

MBTA Silver Line Pilot

Page 7: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

Trip-specific questionnaire design

Page 8: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

Motivation: Better public engagement

Page 9: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

Recent Proposal

To better understand

whether and where BRT

could work in the

region, the Barr

Foundation convened

the Greater Boston BRT

Study Group.

BRT is a hot topic in Boston

Page 10: Participatory tool and results of the Boston implementation / Pilot on smartphone user satisfaction to be implemented on Boston's SilverLine

BRTTools

Roxbury: The nexus of three routes