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Craig Damlo
March 16-17, 2016 – R&D Management Innovation Summit
Design Thinking for Systems Innovation
Agenda:๏Design Thinking Overview๏Design Thinking for Systems ๏Case Study
Design Thinking Process
Empathize
✤Touches✤Interacts✤Selects✤Repairs
✤Who/What
Define
✤RFIs✤RFQs✤SCDs✤Gemba Walk Insights
Ideate
✤Sketch✤Brainstorm✤Adjacencies
Prototype
✤CAD✤Physical✤MVPs
Test
✤Mockups✤Full size✤Sample
Case Study๏806835 – Cylinder/Valve Assembly๏747-8 Oxygen Supply
Oxygen System๏Lighter Weight System๏Open/Closed Indication
Open/Closed๏Old system had an indication๏Planes were taking off with
valves closed
Who Touches It๏Machinists – Initial Installation๏Engineering – Certification๏Mechanics – Field Operations๏Inspectors – Field Operations
Working Conditions๏Factory
๏Well Lit๏Climate Controlled
๏Field๏Not Well Lit๏Not Climate Controlled๏In Use
๏No Interaction
Initial Concepts
Installation Location๏Side Wall
๏Floor Panels๏Ceiling Panels
Final Concept
Final Product๏Glove Friendly๏270O Visibility๏20 lbs Weight Savings – 280 lbs Shipset
Key Takeaways•Empathy is still important for systems level components•Define your own products, use specifications as minimums•Ideation is more than just brainstorming
Thank you.Any questions?
https://www.linkedin.com/in/craigdamlo