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The information profession has got to evolve; but how? Kate Arnold SLA President 2014 [email protected] LILAC 2014

What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

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Page 1: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

The information profession has got to evolve; but how?

Kate Arnold

SLA President 2014

[email protected]

LILAC 2014

Page 2: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

SLA

• 8,000 members in 75 countries

• 55 regional groupings (chapters)

• 26 subject groupings (divisions)

• Networking

• Learning

• Advocacy

Page 3: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

SLA membership

Page 4: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold
Page 5: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Source: http://bit.ly/1tdmmwF

Page 6: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold
Page 7: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold
Page 8: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Old to new skills

From

Waitresses

Transactional

Clerks

I have it

Supplicant

Source: Nora Paul 1999 Leadership for News Librarians course, Maastricht, Netherlands

To

Tour guides

Transformational

Coaches

I know who has it

Pitchman

Page 9: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Old to new skills

Old

Gatekeeper

Online searcher

Custodian of collections

Service provider

Information gatherer

Library process

Inward looking

Source: Lesley Robinson Consultancy Services Ltd (www.lesleyrobinson.co.uk)

New

Collaborator

Trainer

Facilitator

Information advisors

Problem solver

Business process

Networker

Page 10: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Old to new skills

From technical experts …

Technical experts

Inward looking & reactive

Gathering

Provide information to others

Work in a silo

Unclear metrics

Only work within comfort zone

Source: FT/SLA survey 2013

To decision enablers …

Multi-skilled

Outward looking & proactive

Distilling & validating

Coach others to self-serve

Integrated within organisation

Clear metrics linked to strategy

Happy to work outside comfort zone

Page 11: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Source: http://bit.ly/1eTPZPl

Page 12: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

IFLA Future Trends

Page 13: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Providers and users views

‘The evolving value of information management and the five essential attributes of the modern information professional’

www.ft.com/sla

Page 14: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Top 5 cited challenges

Knowledge providers • Everything is on the

internet• Demonstrating value• Budget/financial

constraints• Cost of access to info• Lack of understanding of

colleagues/other depts

Executives

• Information overload• Filtering/sifting through

information found• Relevancy of information• Up to date/most recent

information• Speed & timeliness of

information

Page 15: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Attributes

• Communicate your value

• Understand the drivers

• Manage the process

• Keep up your technical skills

• Provide decision-ready information

Page 16: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Source: http://bit.ly/1gK5Ajs

Page 17: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Source: http://bit.ly/1td36zb

Page 18: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Source: http://bit.ly/QqTeCA

Page 19: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Source: http://bit.ly/1i89mPE Source: http://bit.ly/1i89mPE

Page 20: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Source: http://bit.ly/Qg0m58

Page 21: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold
Page 22: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold
Page 23: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

SLA’s Competencies

2003

• Managing information organisations

• Managing information resources

• Managing information services

• Applying information tools & technologies

2014

• Creating & maintaining collaborative relationships

• Managing information services & resources

• Understanding & applying information tools & technologies

Page 24: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

CILIP Professional Knowledge and Skills Base

Page 25: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

• Source: Sandra Ward and Ian Wooler: The essential competence – demonstrating value. Online conference 2011

Page 26: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

http://www.sxc.hu/photo/1238333

Page 27: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

Sourceshttp://trends.ifla.org (IFLA’s Future Trends Report)

www.ft.com/sla (register to download FT/SLA survey)

http://www.linexsystems.com/blog/item/sla-ft-report-summary (Sara Batts’ take on 12 tasks from FT/SLA survey)

http://www.sla.org/slatalk-roundup-proving-value-information-services/ (Storify of #slatalk on FT/SLA survey 4/3/14)

http://www.cilip.org.uk/cilip/jobs-and-careers/professional-knowledge-and-skills-base (CILIP PKSB)

http://bit.ly/1irXc8D

Page 28: What value and benefits do we add? Why information professionals are essential to successful digital, health and information literacy delivery (Keynote) - Kate Arnold

[email protected] @katefromuk