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Web 2.0, Social Media & Digital Marketing What, Why, How, When? Harshil Karia

Web 2.0 & Social Media: An Overview

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An Overview of Web 2.0 and Social Media and how it is influencing the way we communicate, collaborate, and advertise.

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Page 1: Web 2.0 & Social Media: An Overview

Web 2.0, Social Media & Digital Marketing

What, Why, How, When?

Harshil Karia

Page 2: Web 2.0 & Social Media: An Overview

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A Little Bit About Me

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I Like

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Be‘Foxy’ By

Im not really much older than you and i’d like to learn a lot as well!

Page 3: Web 2.0 & Social Media: An Overview

LETS TALK

CHANGE CONSUMERSMEDIA SCENARIO USAGE & ATTITUDE

WHAT IS WEB 2.0?HOW IS SOCIAL MEDIA RELEVANT TO WEB 2.0

Page 4: Web 2.0 & Social Media: An Overview

Sure you’ve seen this many times - Lets really figure it out!

Emphasizing tools and platforms that enable the user to Tag, Blog, Comment, Modify, Augment, Rank, etc.

The more explicit synonym of "Participatory Web"

Page 5: Web 2.0 & Social Media: An Overview

Here’s What i Do Everyday

Page 6: Web 2.0 & Social Media: An Overview

Browser is the OS. Technology is Collaborative.

Users are sharing everything they do. Surfing is social surfing.

The evolved users have multiple online lives. Online & offline lives vary for many.

Page 7: Web 2.0 & Social Media: An Overview

Real Activ, Depot, DeskAway(Google, Facebook, and Apple - all have unofficial

‘Official’ Blogs)

Nokia - N82, Video FilmsMyntra

All consumers are talking about brands on Social Media in any case - generating content

Page 8: Web 2.0 & Social Media: An Overview
Page 9: Web 2.0 & Social Media: An Overview

Fragmented communities coming together - more sharing. Change in sociology

Page 10: Web 2.0 & Social Media: An Overview

Cross Border Collaboration

Page 11: Web 2.0 & Social Media: An Overview

This is what we have establishedSO NOW WHAT?

Page 12: Web 2.0 & Social Media: An Overview

Lets look atThe Indian Consumer WRT Social Media

Page 13: Web 2.0 & Social Media: An Overview

We Have

About 25 Million ‘Daily’ Users according to Juxt Consult

Anywhere between 42 - 49 Million people who have used the Internet at least once

81% ‘interact’ on Social Media - still no real clues as to how much of that interaction is broken down into ‘creating’, ‘catalyzing’, and passively observing.

Page 14: Web 2.0 & Social Media: An Overview

Juxt Consult Report

India’s Creation Quotient is low

PassiveStill Social

Opportunity for brands to create compelling content and provide easy

sharing avenues(Some of them are doing that)

Page 15: Web 2.0 & Social Media: An Overview

Zapak & C2W ViralsWhat do you make of them?

http://www.youtube.com/watch?v=p3TS3wUWk40

http://www.youtube.com/watch?v=f0Y4FHTTHDU

Page 16: Web 2.0 & Social Media: An Overview

Few more International Virals

Posted on YouTube by someone calling himself Park Ridge-47, this attack ad changed the rules of political

engagement in Election 2008. The video mashes together a classic 1984 Apple ad with recent footage of Hillary Clinton giving a speech. Clinton is portrayed as a

Big Brother character and Democratic voters as zombie-like followers. The tag line touts Barack Obama as an alternative to Clinton. Park Ridge-47 turned out to be an employee of an online communications firm

http://www.youtube.com/watch?v=6h3G-lMZxjo

Page 18: Web 2.0 & Social Media: An Overview

Daft Punk Viralhttp://www.youtube.com/watch?v=K2cYWfq--Nw

Page 19: Web 2.0 & Social Media: An Overview

If brands are willing to be in social media

for the long term, lasting properties can be built. Consumers like to see ads - they want the brand to talk ‘with’ them, not

talk TO them Build your start - up’s social media real

estate everyday (SMS Gupshup?)

Page 20: Web 2.0 & Social Media: An Overview

Branding becomes entertainment

BMW Films

http://www.youtube.com/watch?v=e3R9IpAQ6xo

Page 21: Web 2.0 & Social Media: An Overview

ROADIES SOCIAL MEDIA From Presence to Engagement to Evangilism

Community(1.67 L)

Profile Skins Battleground

Page 22: Web 2.0 & Social Media: An Overview

Branding Through Stages

Page 23: Web 2.0 & Social Media: An Overview

Social Media is affecting search as well

Page 24: Web 2.0 & Social Media: An Overview
Page 25: Web 2.0 & Social Media: An Overview

Same Story At Google

Social Media Makes Brands More Searchable, More Human -

Piggybanking on the success of properties that host them

Page 26: Web 2.0 & Social Media: An Overview
Page 27: Web 2.0 & Social Media: An Overview

Social Media Internationally

Scanning Your Brand Across Social Media

“What are people saying, feeling, thinking?”

Understanding top influencers

Scoring and tracking attributes, words or phrases associated with

a brand

Watching competitive brands and using a comparative graph

to track share of voice

Dell is using this to speak with customers, tweak the product and change its image

Page 28: Web 2.0 & Social Media: An Overview

Social Media as the next big thing in India?

http://www.gauravonomics.com/blog/next-big-thing-social-media-outsourcing-smo/

http://www.gauravonomics.com/blog/next-big-thing-social-media-outsourcing-smo-part-2-of-2/

Page 29: Web 2.0 & Social Media: An Overview

AS WE PROGRESSMobile will be the epicenter of Social

Media

Today Social Media on Mobile is through Mobile Communities - Less 2.0 because of

logical reasons

Page 30: Web 2.0 & Social Media: An Overview

SMS Bluetooth

Bangalore Royal Challengers

Till Bluetooth is replaced by a more robust and ubiquitous delivery channel

Page 31: Web 2.0 & Social Media: An Overview

GPS and Network Based Possibilities(combine that with touch, feel etc.)

Page 32: Web 2.0 & Social Media: An Overview

India Media Forecasts

We are still a TV Mad country – be very aware of that, make your product for the international market with high

scope for localization – SlideShare, Deskaway