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Student attitudes & experience with online learning Do we really know what we think we know? (Check your assumptions at the door) University of Regina

We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

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We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

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Page 1: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Student attitudes & experience with online learning

Do we really know what we think we know?

(Check your assumptions at the door)

University of Regina

Page 2: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

In A Nutshell - Who We Are

Page 3: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Look At Us! Growth

Year 2004 2014

Enrollment 547 4362

Courses 22 112

Page 4: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Our Research

Page 5: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

What was your experience taking an online course?

Our Big Underlying Question:

Page 6: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Focus of Discussion:

1. Demographics -- how are we doing overall?

2. Mobile devices3. Expectations4. Major assessments5. Motivation to learn6. Why choose online?7. Learning preferences

Page 7: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

1. Demographics: Gender

81%

17%

0%2%

FemaleMaleGender Queer

Page 8: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

1. Demographics: Age

48%

19%

13%

9%

11%

1%

18-2425-3132-3839-45Over 45Undisclosed

Page 9: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

1. Demographics: Location

22%

17%

54%

8%

Location

Rural AreaUrban Area (not Regina)ReginaOther

Page 10: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

1. Demographics: Online Courses Taken

36%

18%

19%

26%

1%

1234 or moreUnspecified

Page 11: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Did you know you were taking an online course?

6% did not know

Page 12: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Do you prefer spring/summer, fall or winter?-- 50% said it doesn’t matter

Page 13: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Least preferred:

-- 6% prefer summer

MORE COURSES OFFERED IN SUMMERFaculties do not want online competing with face to face

Page 14: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

What was your experience taking an online course?

Our Big Underlying Question:

Page 15: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

66% of students never travelled to our website for information

Failing website

Page 16: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

87% were satisfied or somewhat satisfied

Satisfied

Somewhat satisfied

Somewhat dissatisfiedc

Dissatisfied

54%

33%

7%

6%

Page 17: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Your experience with online instructors has been...

How Are We Doing?

Page 18: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

...online instructor has been...

available to answer questions within 24 hours

approachable and offers multiple ways to connect

respond but timing could be better (within 48)

frustrating and always late with responses (after 48)

instructor did not engage in my online course at all

I feel uncomfortable asking questions, so I don’t ask

54%

45%

26%

12%

9%

7%

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How important is an engaged instructor or TA to you?

How Are We Doing?

Page 20: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

...engaged instructor has been...

Very important

Important

Somewhat important

Not important

No answer: 1%

64%

25%

6%

4%

Page 21: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Overall, was your instructor proficient in UR Courses?

How Are We Doing?

Page 22: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Instructor proficient in URCourses

Excellent

Good

Fair

Poor

No answer: 1%

43%

43%

11%

3%

Page 23: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Do you actively seek out fully online courses?

How Are We Doing?

Page 24: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Actively seek fully online courses

All the time

Sometimes

Never

No answer: 1%

24%

52%

23%

Page 25: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

2. Mobile Devices…

What mobile devices are students using?

Page 26: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Mobile Devices

Andro

id P

hone

Andro

id T

able

t

iPho

neiP

ad

Black

berry

Win

dows Ph

one

Win

dows Ta

blet

0%

10%

20%

30%

40%

50%

60%

Page 27: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

What Are Students Using Their Device For?

EmailReading Discussion Forums

Posting to DiscussionsAccessing Readings

Reading Course ContentAccessing PDF Documents

Accessing PowerPointVideos

Submitting AssignmentsCompleting Quizzes

0% 20% 40% 60% 80%

Page 28: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

What is our LMS Mobile NOT Effective at Doing?

Submitting AssignmentsCompleting Quizzes

Accessing PowerPointAccessing Videos

Accessing PDF DocumentsPosting to Discussions

Reading Course ContentAccessing Readings

Reading Discussion ForumsEmail

0% 5% 10%

15%

20%

25%

30%

35%

40%

45%

50%

What is UR Courses Mobile NOT Effective at doing?

Page 29: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

3. Expectations

What percentage of students thought that online would be easier than face to face?

Page 30: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

3. Expectations

12% thought online would be easier

Page 31: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

3. Expectations

What percentage of students thought online would be harder than face-to-face?

Page 32: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

3. Expectations

18% thought online would be harder

Page 33: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

29% thought it would be self-paced What is UR Courses Mobile NOT Effective at doing?

12%

18%

9%30%11%

4%

11%2% 4%

Harder than a face-to-face course

A course with defined start and end dates

Self-paced - a course where you can start and finish when you want

Personalized learning with oppor-tunities to choose what you will do with little or no interaction with others

Fully interactive and collaborative (i.e. with student-to-student inter-action and instructor-to-student in-teraction)

A course that follows a weekly schedule

Other: Please specify

no answer

Page 34: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

4. Major Assessments

What is your preference for major assessment in an online course?

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58% selected: “In lieu of a final exam, a combination of quizzes and assignments.”

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Responses

Several graded quizzesOne final examIn lieu of a final exam a combination of quizzes and assignments

Major individual projectTerm paperTeam presentation

48%15%

58%

27%36%

4%

Page 37: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

LCT: Putting the Research in Learning into Practice

“We must find ways to get ourstudents to use and practice overtime the new course material that we ask them to learn. Traditionalmethods of letting students listenpassively to lectures and then use

ashort burst of intensive study tocram for a test ...does not result instudents forming new neuralnetworks” (p. 19).

Terry Doyle (2012)

Page 38: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

LCT: Putting the Research in Learning into Practice

“By definition, a teaching approachthat allows for cramming fails tomeet the definition of learning.

Cramming results in a hollow victory for students. They often earn a passing grade but they are unable to recall or use most of the information even a week later” (Bjor, 1994; Ebbinghaus,

1913) (p. 20).

Terry Doyle (2012)

Page 39: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

CURRENCY?

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5. Motivation to learn

What motivates you to learn?

Page 41: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

What motivates you to learn (check all that apply

GradesApply knowledge to real world

Choice of assignmentsTimely feedbackParticipation by instructorEngaging with other students

66%

74%42%

46%37%

28%

Page 42: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

5. Motivation to learn

Do you find participation in mandatory discussion forums a valuable way to learn?

Page 43: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Did you find participation in discussion forums a valuable way to learn?

Extremely valuablea

ValuableSomewhat valuable

Not valuable

14%

30%33%

21%

Page 44: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

5. Motivation to learn

Do you find participation in quizzes a valuable way to learn?

Page 45: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

Extremely valuablea

ValuableSomewhat valuable

Not valuable

8%

34%38%

17%

Do you find participation in quizzes a valuable way to learn?

Page 46: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

6. Why Choose Online?

Why did you choose to take a course online?

Page 47: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

6. Why did you choose Online?

75% selected: “Flexibility of location and time.”

Page 48: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

7. Learning Preferences

If you could choose how to best learn course material, what methods would you choose? (check all that apply)

Page 49: We Don't Know What We Think (Darrel Lawlor, Michelle Vanginneken)

… what methods would you choose?

Videosa

Downloadable text (i.e. PDF)Powerpoint (text only)Powerpoint (with audio)Online conversations Text within URCoursesAudio filesLive real-time chats

65%60%

43%43%

26%

23%21%

21%