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Shannon Bohle, MLIS Virtual Worlds Best Practices in Education 3rd Annual Conference, Second Life March 12, 2010 The Neil A. Armstrong Library and Archives “That’s One Small Step for a Virtual World Library, One Giant Leap for Education!”

Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

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by Shannon Bohle: Virtual World Best Practices in Education (VWBPE) 2010 Date/Time: Friday March 12th 1:00 p.m. Location: VWBPE East 1 Name: Shannon Bohle, MLIS Short Bio: Shannon Bohle holds the Master in Library and Information Science (MLIS) degree and is a professional librarian and archivist. Shannon’s background includes approximately 15 years of work experience in informal education (library, archive, museum) and formal education (K-16). She is a writer, editor and presenter. During her graduate study for the MLIS, she completed a project relating to the history of the U.S. Space Shuttle Program at NASA Glenn Research Center in Cleveland, Ohio. Prior to obtaining her graduate degree, Shannon worked at the Neil Armstrong Air & Space Museum assisting with the education programming and working as a tour guide. Later, Shannon worked with the collection of one of the founding members of NACA (the precursor to NASA) located in the Oberlin College Archives. Shannon then served for a year as the Archivist of a living Nobel Prize winning scientist’s collection in the area of molecular biology. She has lectured on molecular biology digital resources at the University of California, Berkeley (2007) and science archives and history at the University of Oxford (2008). She presently serves at the volunteer Director of the Library and Archives at NASA CoLab in Second Life, the first library or archives in a synthetic immersive environment recognized by the Library of Congress. The project received various media coverage, including CNN. Her publishing background includes Technical Editor for a best selling book in Library and Information Science Automation published by O’Reilly (2008) and editorial duties for two books published by Cambridge University Press (2004-5) as well as three other books. Shannon’s creative approach toward digital libraries and computing can be found in Library Journal. A computer-generated video she made in Second Life received a special showing at the Nobel Museum in Stockholm, Sweden hosted by the Nobel Prize Foundation. Her accomplishments are noted in Marquis’ Who’s Who in American Education, Marquis’ Who’s Who of American Women, Marquis’ Who’s Who in America, and Marquis’ Who’s Who in the World. Title of Presentation: The Neil A. Armstrong Library and Archives: That’s One Small Step for a Virtual World Library, One Giant Leap for Education! Description of Presentation: What is education without the library? Libraries are strategically positioned at the geographic center of college campuses for good reason. They represent the primary access point for students to access materials to meet their information needs and serve as social meeting places and centers for informal learning. Some would argue that during the Information Age the library has been gradually migrating from the ’bricks and mortar’ model of the 19th and 20th centuries to a borderless, net

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Page 1: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Shannon Bohle, MLIS Virtual Worlds Best Practices in Education

3rd Annual Conference, Second Life March 12, 2010

The Neil A. Armstrong Library and Archives

“That’s One Small Step for a Virtual World Library, One Giant Leap for Education!”

Page 2: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Credentialing and Recognition

Page 3: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Archivist at ALA’s FIN Conference

Migration of “Real World” Experiences into Virtual World Environments

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Nobel Laureate Jim Watson, co-discoverer of the structure of DNA, with Shannon Bohleat CSHL library

Teaching and learning science means asking and answering the big questions, like “What is Life?” “How did life evolve?” and “Where in the universe can life be found?”

Bohle’s Lecture at Oxford History of Science

The Ability to Question is the Foundation of Learning

Page 5: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Modeling DNA and proteins in 3DFrom Bohle’s CSHL grant draft to p53 backbone in Second Life

Learning Modalities at the Library

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Establishing Subject Matter ExpertiseUsing the Virtual World for Science Learning

Bohle’s Nature publication, “Studying the Causes of Cancer: Creating the First 3d Model of p53 in a Synthetic Immersive Environment”http://blogs.nature.com/ub51cd45e/2010/03/12/studying-the-causes-of-cancer-creating-the-first-3d-model-of-p53-in-a-synthetic-immersive-environmen

Page 7: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Science Friday, NPR. Question answered by Mark Sykes, Director of the Planetary Science Institute:"In terms of lunar exploration, what about other countries, and what does this mean for geopolitics?" http://www.sciencefriday.com/program/archives/200911202 transcript: http://www.npr.org/templates/story/story.php?storyId=120613250

Just like students, a good reference librarian never loses the ability to ask great questions.

Learning through Questioning

Page 8: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Archivist Asks:Bill Nye “The Science Guy” and Louis Friedman

Archivist asks,“How will the ‘New NASA Plan’ handle International Cooperation and make changes to ITAR (International Traffic in Arms Regulations)?”

As a former journalist & experienced librarian,

I am usually not intimidated from

asking uncomfortable questions.

Freedom of Information Open, Transparent

Government

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Archivist asks John Mather, Nobel Laureate in Physics, 2006: "Can results from Planck prove inflation paradigm?" http://www.youtube.com/watch?v=aN9uaAEXnbY

Is the universe really expanding?

NASA’s Dr. Mather in Second Life

Going to the Source—Sometimes it is not a web page, or a virtual book, but a person!

Page 10: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Celebrating the Past

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Inspiring Future Generations through Role-play

Page 12: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

The Future is Now

Page 13: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

Outreach

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Preparation for the Job Market

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Web 2.0 Integration with Second Life

• RSS Feeds (NASA Breaking News, Current Space Shuttle Mission Updates, Hubblecast)

•Twitter (Current Astronauts, Former Astronauts, International Astronauts, NASA Centers, CoLabLibrary)

• Started New Flickr Groups Most successful was the “Apollo 11 40th Anniversary Celebrations Around the World”

(207 members, 1,177 items)

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SUBJECT SPECIFIC LIBRARY HOLDINGS

12 full-text NASA digitized books, some over 300 pages long1 Technical Report

1 Serial Publication, NASA News & Notes12 Reference Desk Pathfinders

• NASA Digital Collections• NASA Archives

•NASA Technical Data• NASA Libraries

• Tuskegee Airmen• NASA

• NASA CoLab• Space Medicine

• Women• SL Science Places and Events• Libraries, Archives, Museums

• Search SL

ARCHIVAL HOLDINGS

200+ aeronautics and astronautics archival items 5 Years of unique, “born virtual” NASA CoLab meeting transcripts

Donations

Page 17: Virtual Worlds Best Practices in Education (VWBPE) Conference Talk

STATS

CoLab Island 24,044 in the last 319 days

(75 unique visitors per day on average)

Neil A. Armstrong Library & Archives 8,533 in the last 348 days

(24 unique visitors—about 1/3 of the total island visitors--per day on average)

191,448 minutes by 8,533 visitors in the last 348 days (22 minutes spent in the library per visitor on average)

Statistics provided by: Super Greeter 5.6

SIM-Radar Ultra-Edition 9.1a (Normal)

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Results of a Survey in ProgressData Set: 47 Respondents

Preliminary Findings: Half of the respondents (51.1%) used a web-based reference service prior to using a virtual world library reference service• Of those making the transition, the majority found it “Easy” (21.1%) to “Moderate” (23.4%) in difficulty, while only a few (2.1%) found it “Hard”• Of the respondents who used either or both service, a higher number had tried virtual world library reference service than had tried web-based reference service• In terms of attrition rate, virtual world libraries showed slightly higher attrition rate compared to web based reference service (14.9% had visited web based reference services 13 or more times whereas that figure was only 12.8 % for virtual world reference service.• Of those who had not tried any internet reference services, or only one service, their interest in trying a NEW service was for the most part “High” (23.4%)• Of the traditional Reference Services available, in both brick and mortar and virtual settings, participants “Recommended” in-person situations, while primarily feeling Web-based and telephone services to be of “Good” quality. • The majority of respondents had not tried virtual world libraries, but of those who did, respondents replies were closely divided between “Adequate,” “Good” or “Recommended.”

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Results of a Survey in ProgressData Set: 47 Respondents

Sample Comments:

“I found the results to be less useful, because I was being directed to web pages I had already accessed on my own. In order to be more than just a ‘Google Helper’, virtual reference needs to make use of deep web resources.”

“Virtual world reference was more direct with the person visible and doing things in front of me and the chat was more active, greater sense of presence”

“I found the virtual world reference experience more enriching and more interactive than the web-based experience. However, it was quite difficult to find the service point in the virtual world (Second Life). This difficulty in way finding exists throughout Second Life (and I understand most existing virtual worlds), compared to the now standard ‘Ask a Librarian’ or simply "ASK!" buttons on library web pages.”

“The idea of 24 hour service meaning that librarians are from anywhere in the world and not my local (or even state wide)library system causes some problems. It is the same as calling UPS and having the operator be in Guam, difficult to ask for specifics, the librarian on the phone may not know everything that I need to know simply because they are unfamiliar with my physical location or the library system that I use.”

“For my purposes, discussion is normally required…so in person with a librarian is great”

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Q&A Discussion