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CURRENT GLOBAL TRENDS AND CHALLENGES AHEAD FOR QUALITY ASSURANCE IN THE FIELD OF OPEN ONLINE LEARNING AND ELEARNING UNIVERSITY OF NICOSIA (UNIC), CYPRUS, 15 SEPTEMBER 2016 DR. EBBA OSSIANNILSSON, SWEDEN Ebba [email protected]

Unic erasmus expert_exchange2016_09_15_academics

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Page 1: Unic erasmus expert_exchange2016_09_15_academics

CURRENT GLOBAL TRENDS AND CHALLENGES AHEAD FOR QUALITY ASSURANCE

IN THE FIELD OF OPEN ONLINE LEARNING AND

ELEARNINGUNIVERSITY OF NICOSIA (UNIC), CYPRUS,

15 SEPTEMBER 2016DR. EBBA OSSIANNILSSON, SWEDEN

Ebba [email protected]

Page 2: Unic erasmus expert_exchange2016_09_15_academics

Dr. Ebba OssiannilssonEDEN FELLOWOPEN EDUCATION FELLOWSenior Advisor and ConsultantE-learning and Digitization Quality ExpertEDEN ECV President Swedish Association for Distance Education1st V President Swedish Association for e-Competence

EADTU and ICDE Quality reviewer, e-learning and MOOCs

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How Do We Prepare Students For Jobs That Don’t Exist Yet?

https://youtu.be/Ax5cNlutAys

Short You Tube, 2 minutes

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Preparing students…

■… for changes in their professions due to increased digitization

■As well as in daily life as global digital citizen

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UNESCO Education 2030: Towards inclusive and equitable quality education and lifelong learning for all (The Incheon Declaration)

Ensure inclusive and equitable quality education and promote lifelong learning opportunities for allAccessInclusion and equityGender equalityLifelong learning opportunities

and The Qingdao Declaration promotes use of ICT to achieve education targets in new sustainable development goals

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“A fundamental change is needed in the way we think about education’s role in global development, because it has a catalytic impact on the well-being of individuals and the future of our planet,” said UNESCO Director-General, Irina Bokova. “Now, more than ever, education has a responsibility to be in gear with 21st century challenges and aspirations, and foster the right types of values and skills that will lead to sustainable and inclusive growth, and peaceful living together.”

UNESCO: Education needs to change fundamentally to meet global development goals (1)

Today Newspaper 2nd September 2016

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UNESCO: Education needs to change fundamentally to meet global development goals (2)

■ Education systems need to ensure they are giving people vital skills and knowledge that can support the transition to greener industries, and find new solutions for environmental problems. This also requires education to continue beyond the school walls, in communities and the workplace throughout adulthood.

■ If we want a greener planet, and sustainable futures for all, we must ask more from our education systems than just a transfer of knowledge. We need our schools, universities and lifelong learning programmes to focus on economic, environmental and social perspectives that help nurture empowered, critical, mindful and competent citizens.” said Aaron Benavot, Director of the GEM Report.

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The importance of online-learning

For learningPotential to support interaction, communication and collaborationDeveloping digital literacy skillsPromoting different pedagogical approachesFostering creativity and innovationConnecting students beyond the formal course

For lifePreparing students for an uncertain future

Preparing for e-citizenship in a global worldImproving employability opportunities

Increased importance of technology in society

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We can not educate today’s students with

methods from the past century, for a future we do not know anything

about.

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steenschledermann.wordpress.com

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TRENDS ■Digitalisation and

technology■Increased personal learning■Demography■Glocalization■e-Society■Collaborate to compete■Quality■Employability/jobhopping■Uncertainty

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Technology trends■ Ubiquitous computing■ Open data■ Semantic search■ Learning analytics■ Collaborative

technologies■ Internet of things■ Augemented reality■ Social and emotional■ Increased personal learning

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IPTS 2014

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What’s the point of education if Google can tell us anything?

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UNESCO■Mobile learning involves the use of

mobile technology, either alone or in combination with other information and communication technology (ICT), to enable learning anytime and anywhere. Learning can unfold in a variety of ways: people can use mobile devices to access educational resources, connect with others, or create content, both inside and outside classrooms. Mobile learning also encompasses efforts to support broad educational goals such as the effective administration of school systems and improved communication between schools and families.

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UNESCO■ Today over 6 billion people have

access to a connected mobile device and for every one person who accesses the internet from a computer two do so from a mobile device.

■ Mobile technology is changing the way we live and it is beginning to change the way we learn.

■ UNESCO is working to help governments and individuals use mobile devices to advance Education for All Goals; respond to the challenges of particular educational contexts; supplement and enrich formal schooling; and, in general, make learning more accessible, equitable and flexible for students everywhere.

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Mobile learning is bridging the GAP UNESCO

■ Mobile learning is part of a new learning landscape created by the availability of technologies supporting flexible, accessible, personalized education. Learners’ everyday uses of mobile phones and other devices such as games consoles, which can also be used for learning, are now major drivers for the rapid uptake of mobile learning throughout the world. Crucially, mobile learning can contribute to the global commitment to provide quality education for children, youth and adults, as expressed in the goals of Education for All (EFA).

Image from namfullordinna.is

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In addition…■Just in time■Just for me■Choise based■Situated learning■21st century skills

■Access■Equity■Quality

Image www.grkom.se

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21 st century skills■Learning and innovation skills: critical

thinking and problem solving, communications and collaboration, creativity and innovation

■Digital literacy skills: information literacy, media literacy, Information and communication technologies (ICT) literacy

■Career and life skills: flexibility and adaptability, initiative and self-direction, social and cross-cultural interaction, productivity and accountability

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Digital literacyDigital intelligence or “DQ” is the set of social, emotional and cognitive abilities that enable individuals to face the challenges and adapt to the demands of digital life.

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Smart Ways to Use Smartphones in Class

■Collaborate■Communicate■Create■Coordinate■Curate/

Coordinate

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APPs

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Personal vs Personalized learning S Downes 17th February 2016 http://www.downes.ca/post/65065■ Personal learning often begins informally, on an ad hoc basis, driven

by the need to complete some task or achieve some objective. The learning is a means to an end, rather than the end in itself. Curricula and pedagogy are selected pragmatically. If the need is short term and urgent, a simple learning resource may be provided. If the person wants to understand at a deep level, then a course might be the best option.

■ Personalized learning is like being served at a restaurant. Someone else selects the food and prepares it. There is some customization – you can tell the waiter how you want your meat cooked – but essentially everyone at the restaurant gets the same experience.

■ Personal learning is like shopping at a grocery store. You need to assemble the ingredients yourself and create your own meals. It’s harder, but it’s a lot cheaper, and you can have an endless variety of meals. Sure, you might not get the best meals possible, but you control the experience, and you control the outcome

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Quality is in the eye of the beholder

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Quality Assurance Agencies will become sprawling education regulations

Quality Assurance Agencies will become Increasingly irrelevant

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Norm based accreditationProcess based enhancement

Normbased vs Processbased

Accreditation, Certification, Benchmarking

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+ 40 Quality Models on OER; MOOCs, E-learning, Online learning

Norm Based/Process based

Quality Matrix

Set of Characteristica

Nature of quality interventions

Perspectives stakeholders

Maturity level

Macro, meso and micro level

Recommendations

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Significant areas related to quality in open online learning including e-learning (Ossiannilsson 2012)

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Ossiannilsson E & Landgren L (2011). Essential areas that benchmarking e-learning ought to cover. Reprinted with permission from Wiley-Blackwell.

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Research has shown that the most effective learning experiences need to be designed to include the following: Peer-to-peer interaction Passion about the learning topic Purpose (connect the learning to real-world job tasks or requirements)

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Stephen Downes (2014)Since each learner has her/his own objectives and success criteria, and the success of the course depends on each learner meeting their own goals, Downes (2014) offers four key success factors for a MOOC: autonomy, diversity, openness and interactivity. The success or failure of a course depends on how well it satisfies these criteria

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Set of characteristica (Ossiannilsson et al 2015)■Multifaceted

■Dynamic■Mainstreamed■Representativ■Multifunctional + flexibel enough

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Stakeholders■Learners■Academics■Faculty■Institutional■Region■Nation/Country■International

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Stakeholders perspectives and maturity levels of maturity (Ossiannilsson et al 2015)

Designing Implementing Enhancing

Learners pespeciveTeacher perspectiveManager prespectiveOrganizational leader perspectiveQuality assurance perspective

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Quality interventions (Ossiannilsson et al 2015) Initial/Early

StageDeveloping Mature Evolving

Stage description

Purpose of quality schemes

Role of quality managers/reviewers

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TEL and Quality

■Kirkwood and Price (2016). Commonwealt of learning

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IPTS Framework for Open Education

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THERE IS NO SINGLE ONE AND ONLY QUALITY MODEL

■Norm based vs Processbased

■Intervention■Maturity level■Macro, meso,

micro level■Stakeholders

■… but the importance of a holistic, contxtualized approach

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Learn to learn you learners

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What have we learned/can we learn from MOOCs?

Choised based learning Creelman, Ehlers & Ossiannilsson, 2014

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Digital Leadership■Digital leadership

is the strategic use of a company's digital assets to achieve business goals.

■Digital leadership can be addressed at both organizational and individual levels.

■Changing Paradigms for Changing Times

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PerspectivesWhat kind of institutions are we going to develop for the 21 st century

Learning by curriculum OR

Learning to become a learner

…a global knowledgeable person The Society is the Curricula (Dave Cormier)

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Short time impact, long time impact, and personal, social and community impact

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THERE ARE MORE QUESTIONS THAN ANSWERSIN CASE OF SOME ANSWERS, IT WILL CONCERN RETHINKING MOST OF WHAT WE ARE DOING TODAY:

■Pipeline courses■Curricula■Learning outcomes■Assessments■Leadership■Pedagogy vs

Padagogy

■Roles■Ownership/power■Capacity building■Quality and Culture■Etc , etc

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Rethinking quality - When the questions are about …■ Impact, short time impact,

long time impact, and personal, social and community impact

■ Student engagement and satisfaction

■ Tracing student activity and achievements

■ Efficacy of learning■ Interactivity

■ Knowledge, skills , capability and competenceies as as result of learning

■ Faculty satisfaction with their conditions of pracice

■ Indicators of faculty engagement in academic decison making

WHATS IN IT FOR UNIVERSITY OF NICOSIA CYPRUS

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Caring is sharing, sharing is caring

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