The management of a digital National Bibliography at the Deutsche Nationalbibliothek

Bibliography Management | 09. August 20121

The management of a digital National Bibliography at the Deutsche Nationalbibliothek

Anke Meyer-Heß

Content1. What is the National Bibliography?

2. Strategic Objectives3.1 Business model

3.2 Globalization

3. Bibliographic Services

4. Organization of user services 4.1 Traditional and new users

4.2 First level support

4.3 Knowledge management


1 What is the National Bibliography?

– A National Bibliography can be defined as a complete list of publications from a geographically restricted area. (Anderson ,1974)

– In the digital world the following expressions are not easy to define: - geographically restricted area- publications



– Print publications, archival material, snapshots of webpages, sheet music, music downloads, …

– Dependent works: May be a part of a bigger work or a singular work at the same time

– Authority Data: Persons, Places, Organizations, Events, Works …

– Links to Wikipedia, VIAF, …



See: Svensson, Lars at al (2012): The German National Bibliography as linked open data: applications and opportunities


http://conference.ifla.org/sites/default/files/files/papers/wlic2012/215-kett-en.pdf

2 Strategic objectives

– Stronger visualization of library outcomes

– Strengthening the library’s position

– Stronger reuse of tax paid work

– Usage and reuse of library data in the www making it an integral part of the web



Free of chargeTitle Data: Dublin Core, RDFxml, csv

Authority Data in all formats

License: CCO

Extra charges for manual preparation

FeesTitle Data:MARC 21 /MAB

DNB – License


All Data – All Formats

License: CCO


2011-2012

20102009200820072006200520042003200220012000

2 Strategic objectives2.1 Business model

– Opening the data to reuse by others bears several problems if only MARC 21 is offered as an exchange format

– Further most data users outside the library community are not aware of AACR II, RAK or RDA

– Import and export of more and more records that are not in Latin characters but also in Cyrillic, Chinese, Arabic etc. characters


2 Strategic objectives2.2 Globalization

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– Encoding in UTF-8 in original characters

– More exchange formats as RDFxml, ONIX, also a csv version

– Special and easy to use APIs for different customers

– Thorough documentation on different formats and special user support not only in German but also in English


2 Strategic objectives2.2 Globalization

10

Reference and archival service

Database: Data preparation and

data dumps

Data APIs and self service

Current updates of National Bibliography and new release serviceAuthority data dumps and update serviceDump of complete data in Linked Data RDFxmlSpecial selections

Search and Retrieve and Update (SRU)Open Archive Initiative (OAI)Linked Data-LinkingDatashop /RSS-Feed

Online CataloguePrinted or PDF Version of National BibliographyPrinted Title CardsUniform Resource Name: URN Service

3 Bibliographic Services


https://portal.dnb.de/

http://nbn-resolving.org/resolve_urn.htm

Data preparation and dumps

- Library associations (six major library associations and further small library associations of art libraries and public libraries)- Thus more than 1.000 libraries obtain the data via

the associations

– Bookstores, company libraries, libraries form private law firms, publisher, Amazon, WorldCat


4 Organization of user services 4.1. Traditional and new users

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Data APIs and self service



Datashop

Catalogue

SRU and OAI

Small law firms, smaller and bigger publishers

Library Portals as Karlsruhe Virtual Catalog (KVK), TEL, Europeana etc.

Google ScholarReadersScholarsLiterature Management Tools

Reference and Archival Service

– Researchers, Reading room visitors

– (online) Publishers, libraries, private publishers

– Library Portals such as TEL, Europeana, KVK etc.

– Wikipedia



– Traditional customers as the different library associations play a very important role as they are the major multiplicators of the National Bibliography

– Big players in the internet however help to spread our work and offer our service to a wider range of users

– While to “the web“, WorldCat, Amazon, Google the data we offer is only a small part of all used data, to German library associations, small German publishers etc. the Deutsche Nationalbibliothek is the main supplier of data



4 Organization of user services 4.2. First level support


Opening to new customers also means new needs for support:

Capable to deal with very different levels of technical and library knowledge of the customers

Deeper and wilder support

Simultaneously covering all services, formats and APIs



Dumps Titlecards Datashop Linked Data

SRU OAI ToCs MelvilURN

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Traditional organization structure

First level support, pre- and aftersales

Format and Cataloging Experts Sales Experts API Experts



Planned organisation structure

- Single point of contact via mail and telephone

4 Organization of user services 4.3. Knowledge management

– New competences needed: - Soft skills

- Negotiation skills (bigger companies such as Google, Amazon, CERN, Max Planck Institute or GENIOS)

- Communication skills: phone support very different types of customers

- Flexibility- Ability to work under pressure- Reliability to the team- Service orientation


- Copyright- Copyright of ToCs, copyright of cooperative data creation

- Personal data protection- Protection of personal data of customers in different data

bases and of persons in authority files




- Technical understanding: - Interfaces as SRU, OAI etc.- Webpages, CMS and HTML- XML and Semantic Web- IT-Security- Barrier-free web design

- Technical and bibliographical metadata formats:- MARC 21, RDFxml, ONIX, Ontologies


- Constant seminars of new technologies

- Constant and good internal communication

- Tandem trainings

- Wiki for internal documentation and communication

| Abteilung Digitale Dienste | 2/201221



- Comprehensive documentation websites for the services and formats

- Constant Updates on format documentations

- Alerting services and vast FAQs

– Short overview and long version in German and English


Conclusion and End

– We are in the middle of big transitions that opens a variety of new possibilities and chances to position libraries in the web.

– However every change in services and strategic orientation needs a organizational basis support.


References

Anderson, Dorothy: Universal bibliographic control : a long term policy; a plan for action. Pullach 1974. )

Niggemann, Elisabeth (2012): The importance of open data to national libraries (15 August 2012 13:45 - 15:45 | Room: Session Room 2)

Svensson, Lars at al (2012): The German National Bibliography as linked open data: applications and opportunities (16 August 2012 13:45 - 15:45 | Room: Session Room 5)


http://conference.ifla.org/sites/default/files/files/papers/wlic2012/181-niggemann-en.pdf



Education

The management of a digital National Bibliography at the Deutsche Nationalbibliothek