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SOCIAL MEDIA AS A RECRUITMENT TOOL Texas Association of Graduate Admission Professionals Summer Institute 2016

Social Media as a Graduate Recruitment Tool

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Page 1: Social Media as a Graduate Recruitment Tool

SOCIAL MEDIAAS A RECRUITMENT TOOL

Texas Association of Graduate Admission Professionals

Summer Institute 2016

Page 2: Social Media as a Graduate Recruitment Tool

2Social Media as a Recruitment Tool

Stephanie Ozuna-Larralde, MBA

Hi! I am the UTRGV Graduate Student Recruiter.

Alex GarridoHi! I am the UTRGV Social Media &

Digital Marketing Manager.

2

About

Page 3: Social Media as a Graduate Recruitment Tool

3Social Media as a Recruitment Tool

Established Fall 2015.

Main Campus Locations: Edinburg, Brownsville, Harlingen.Enrollment: 28,584 (Fall 2015)

AboutUTRGV

3

Page 4: Social Media as a Graduate Recruitment Tool

Social Media as a Recruitment Tool

Quick facts

7 CollegesCollege of Medicine & Health Affairs, Sciences, Liberal Arts, Fine Arts, Business & Entrepreneurship, Education & P-16 Integration, Graduate College

Hispanic Serving88% Hispanic

Major regional university92% of students come from the RGV.

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Social Media as a Recruitment Tool

About the Graduate College

Graduate Enrollment: 3,647

Over 50 Graduate programs49 Master’s4 Doctoral (+2 cooperative PhD)23 Certificate programs

2 fulltime recruitersDomestic & traditional recruitmentInternational & online recruitment

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Social Media as a Recruitment Tool

On-CampusInfo sessions, yearly graduate fair, one-to-one meetings.

EmailAutomated communication plans targeting graduating students.

WebsiteRegular updates and feedback.

TV & RadioInterviews and community invitations.

Texas Swing FairsOnly South of San Antonio

Promotional MaterialsFlyers, brochures, pens, etc.

Traditional Recruitment

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Social Media as a Recruitment Tool

Facebook AdsTargeting ads, remarketing

Twitter AdsGeneral awareness

YouTube AdsPre-roll ads

Blog PostsInformational, Search Engine Optimized

Google AdsRemarketing display ads

Digital Recruitment

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Social Media as a Recruitment Tool

How to start your master’s in the United States”

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Social Media as a Recruitment Tool

Page 10: Social Media as a Graduate Recruitment Tool

Social Media as a Recruitment Tool

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11Social Media as a Recruitment Tool

Fall 2011 Fall 2012 Fall 2013 Fall 20140

25

50

75

39 39 39

65

Applications

Facebook Ads and Google Display Ads.Targeting India, Mexico, Venezuela, Colombia, Iran, Saudi Arabia.

ApplicationsPhD Business

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12Social Media as a Recruitment Tool

Fall 2011 Fall 2012 Fall 2013 Fall 20140

25

50

75

100

42 4640

88

Applications

Facebook Ads and Google Display Ads.Targeting India and Mexico.

ApplicationsMS Computer Science

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Social Media as a Recruitment Tool

RecordEnrollment“Interest from international students has shown a sharp increase with almost 300 percent more international applications to UTPA's graduate programs this fall compared to Fall 2013. The top countries of interest are India, Mexico, and China.”

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Social Media as a Recruitment Tool

Make a ConnectionCapture contact infoRemarketing/Retargeting

Remind ThemCreate targeted reminders

Drive AwarenessSpark interestHighlight program benefitsAnswer questions

Goals of Social Media

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Social Media as a Recruitment Tool

We hired 3 Graduate Assistants to help respond to social media comments and messages that originated from our

ads.

Social MediaIs a Customer Service

Tool

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Social Media as a Recruitment Tool

Following up

Automated Communications PlanScheduled emails with location/area information, cost of living, tuition & fees, assistantships opportunities, program requirements, etc.

Imported all prospects into Active CampaignWe had to use an external email communications service because we couldn’t use our old application system.

Phone Call CampaignsCalled all International applicants with follow-up messages.

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Social Media as a Recruitment Tool

Aswin Kumar• “Your friend likes this page”• Clicked on Facebook Ad & Requested

Info• Enrolled for Fall 2014• Graduated Spring 2016

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Social Media as a Recruitment Tool

How to create a Facebook Recruitment Ad?

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Questions?