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2. Agenda
3. Describe something that made you laugh within the past week... 4. Hand of the Lord 5. The Difficult Discussion
15 6. Fierce Conversation A fierce conversation is one in which youcome out from behind yourself into theconversation and make it real. robust intensestrong powerfulpassionate eagerunbridled uncurbed by Susan Scott 15 7. The Goal The goal of a fierce conversation is to get everyones reality out on the table, so thatit can be interrogated. Everyones! 15 8. Difficult Discussion: Why So Difficult? Key Principle Highly effective people act their way into a new way of feeling they do not feel their way into a new way of acting.16 9. 1. You Listen to understand 2. Me Ask then present 3. It Brainstorm solutions (Whats right, not whos right?) 4. Us Agree to who will do what bywhen and set date toinspect what you expect Difficult Discussions 101 16 10. Difficult Discussions 201 Invitation Investigation Dialogue Follow Up Getthe Facts One Minute Intro You MeItUs InspectWhatYouExpect ResultsRelationships Trust 16 11. Difficult Discussions 201 Invitation Investigation Dialogue Follow Up Getthe Facts One Minute Intro You MeItUs InspectWhatYouExpect ResultsRelationships Trust Would you be willing to talk with me long enough until we arrive at a solution that is acceptable to both of us? Enlarged on next slide
17 12. One Minute Intro
17 13. Would you be willing to talk with me long enough until we arrive at a solution that is acceptable to both of us? 14. Dealing with the KANIs ofLife and Ministry
What are the Issues? 15. 16. 17.