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Redesigning the Academic Library Website: When all you ever wanted was a better apple Joe Marquez, Sonoma State Universi

Redesigning the Academic Library Website

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This talk covers taking a user-centered approach to redesigning the academic library website. I emphasize the importance of the wireframe before HTML is written. I also explain how the Sonoma State University Library is implementing the Xerxes 2 discovery system as well as the library's mobile website. Presented at Internet Librarian 2010.

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Page 1: Redesigning the Academic Library Website

Redesigning the Academic Library Website:

When all you ever wanted was a better apple

Joe Marquez, Sonoma State University

Page 2: Redesigning the Academic Library Website

What changes need to be made? What are future needs? What needs are not being addressed? What else don’t we know that we think we might need?

Previous Library website

- no global navigation- no visible “end” to the page- html only- 6 software packages- no uniform branding- multiple servers

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The laundry list

• Friendlier interface • Global Navigation• Intuitive structure and architecture• Branding, (more) consistent across all software packages• Ease of Updating in case of Alert• Faculty Outreach• Advertising/Marketing/Getting the Word out on • Calendar• Simplified search *• More robust OPAC *• Mobile interface *

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Ask the users, sometimes they know

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Survey other <body>s and harvest ideas (and ask users what they want)

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What is a wireframe?

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What is a wireframe?

A wireframe is a spatial and conceptual representation of a webpage. Its purpose is to illustrate what a webpage will look like before <html> is written. The wireframe is about site structure, not about graphic design.

What isn’t a wireframe?

Well…it isn’t a webpage.

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Wireframe examples – v1

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Wireframe examples – v2

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Wireframe examples – v3

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Wireframe examples – v4

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Wireframe examples – v4, secondary

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Almost there….now test!

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It’s Alive! (and permanent beta)

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OPAC and Articles/Databases – Xerxes 2

Xerxes 2

Searches the catalog and Academic Search Premier (at the moment).

Built on Solr which will allow for additional XML libraries to be added such as Dspace, ContentDM, and our LibGuides.

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OPAC and Articles/Databases – Xerxes 2 – Book Results

Book record

Includes:

- citation information- SMS record to your mobile- the ability to save to a folder- the ability to request materials from ARS

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OPAC and Articles/Databases – Xerxes 2 – Article Results

Article record

Includes:

- citation information- access to full-text- basic summary- the ability to save to a folder

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…and another part of the future is mobile (library.sonoma.edu/m)

Mobile Home Mobile Ask Us

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…and now it’s live….now what?

We ask more questions.

We ask:- How the users like the new site?- What suggestions do you have in making this version better?- What is missing?- Do they use the site for non-school tasks?

We also observe how the students actually use the site. If you are a faculty member, begin to teach instruction and become an actual user. Your instruction sessions will show you where the site can be tightened up and more user-friendly.

Essentially, the web design process never ends, we just learn more about our users.

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Contact Info

Joe MarquezSonoma State University

Email: joe DOT marquez AT sonoma DOT eduWeb: http://library.sonoma.eduMobile: http://library.sonoma.edu/m/