- 1. Presentation for Petrofac :QP - JI 2001 : Logistics Service
ProviderContract
2. DHL GLOBAL FORWARDING - QATAR * Source: DGF VISION DHL GLOBAL
FORWARDING , QATARWANTS TO BE THEMARKET LEADER
INPROVIDINGRELIABLE&PROFESSIONAL LOGISTICS SERVICESIN
DOHA,QATAR AND WIN THECUSTOMERS CONFIDENCE TOBE THEIR PREFERRED
PARTNER. 3. OVERVIEW
- DGF, Qatar Details & Contacts
- QATAR Country Overview & Facts of trade
- Clearance Process & Time Frame
- DGF Added Values & Our Customers
4. DEUTSCHE POST DHL GROUP All information taken from DPWN 2007
Annual Report and DPWN The No.1 in numbers MAIL
- DHL Global Mail biggest network for mail distribution
worldwide
- Delivers mail to about 40 million householdsin Germany
- More than 72 millionshipmentsaday
GLOBALFORWARDING,FREIGHT
- No. 1 in globalair freight
- No. 1 in globalocean freight
- One of Europes leading road freight forwarders
- Strong customer base(50% of Forbes 500 companies)
FINANCIALSERVICES
- Germanys leadingretail bank
- 17.2 million savingsaccounts
- Worldwidefinance servicesfor logistics industry
EXPRESS
- No. 1 in cross border express
- Strong presencein 225 countries and territories
- More than 4.2 million customers worldwide
SUPPLY CHAIN,CORPORATEINFORMATIONSOLUTIONS (CIS)
- No. 1 in globalcontract logistics
- Strong customer base(50% of Forbes 500 companies)
- 3.5 million square meters of managed warehouse space
- Leading provider of CIS worldwide
5.
- Operations in all continents
- Facilities in over 3000 locations
- Over 170,130 employees worldwide
- Annual Revenues 2007: 25.7 billion
- DHL Express, Global Forwarding, Freight and Supply Chain
operates inover 220 countries and territories just about everywhere
exceptThe Paracel and Spratly Islands
DHL GLOBAL SCALE AND COVERAGE No presence DHL Global Forwarding
and DHL Exel Supply Chain presence DHL Global Forwarding, DHL Exel
Supply Chain and DHL Freight presence DHL Global Forwarding and DHL
Freight presence DHL Global Forwarding presence 6. Airfreight
Market volume 1):20.9 m Air Freight Ton (AFR Ton)
- Top 5 companies(2007 market share in % by AFR Ton)
No. 1 Oceanfreight Market volume 2) : 29.6 m Twenty Foot
Equivalent Unit (TEU)
- Top 5 companies (2007 market share in % by TEU)
No. 1 Europ. Road Freight Market volume 3) : 163.7 bn
- Top 5 companies (2007 market share in % by revenue)
No. 2
71.2 2.3 3.9 4.5 11.9 6.2 1)Data based on Air Freight Export
tons only2)26% estimated part of overall market controlled by
forwarders;3)Market shares based on MI Freight Europe results 2006
+ forecasts for 2007, estimates and press releases. Figures exclude
bulk, temperature controlled, perishables, finished cars, hanging
garments and transport on own account; market size figures
represent a total of 14 European countries (DE, UK, IE, Benelux,
FR, IT, Iberia, AT, SE, FI, DK);4)DSV acquired ABX in 2008 Source:
Air freight & Ocean freight: Global Insight Trade Databank,
annual reports/publications and company estimates; Freight: MRSC MI
Freight reports 2006 + forecasts for 2007, Eurostat 2006, annual
reports, press releases, corporate web sites, estimates. 9.3 8.8
4.9 4.2
3.0
3.0 DB Schenker 2.0 DHL Freight 1.5 DSV(without ABX) 4) 1.2
Geodis 1.2 Dachser 90.7 Other DGF / Freight Global Market Position
7. KEY FACTS ABOUT QATAR
- Population :1.53 Mn (July 2008 est.)
- Population growth : 2.3 % (2008 est.)
- Surface : 11,437 sq kmTopography : mostly flat and barren
desert covered with loosesand and gravelClimate : arid; mild,
pleasant winters; very hot, humid summers
Country name: State of Qatar Timezone:UTC+3
-
- Main Harbours:Doha, Ras Laffan, Messaieed, Halul
-
- Main Airports: Doha International Airport (DOH/OTBD)
Sources: CIA Worldfactbook; www.azfreight.com,& DPWN Coin 8.
DGF OFFICE DETAILS Office hours: Sat Thu:08:00 13:00 14:00 17:30
Sat : skeleton staff. Fri closed Country Manager Qatar Adel
Moustafa E-Mail: adel.moustafa@dhlcomMobile:+974 6866788 * Source:
DGF DOHADHL Global ForwardingP.O. Box 22466,Abdullah Al- Kawari
Bldg Ground Floor, Office No 1 C-Ring Road, Al Muntazah Doha, Qatar
Tel +974 4410595 or +974 4364938 Fax +974 4328599
____________________________________________________________ 9. DHL
Global Forwarding, Qatar Organizational Chart * Country manager
Adel Mosstafa CFO Suresh Kumar Sales Manager AlaaDeghaidi
ManagerOil & Energy / Projects MafazMohideen 1.Receivables
2.Payables 3.General Air freight OperationsHead Sonia Roy OceanFrt
OperationsHead Maha. A TBA CSSV Mngr Field Sales TLM Sales
AirportOPS D/O Counter Seaport OPS Landcustoms ExecutiveAssistant .
. Custom Complaints Dept. CustomerService CustomsBrokers 10. DHL
Global Forwarding Qatar Contacts
- Adel Moustafa Country Manager [email_address] + 974
66866788
- Alaa Deghaidi - Sales Manager alaa.deghaidi @dhl.com + 974
66834434
- Mafaz Mohideen Manager , Oil & Energy / Projects
mafaz.mohideen @dhl.com +974 66863663
- Suresh Kumar CFO [email_address] +974 66835356
- Mohamed Fiham- TLM, Europe [email_address] +974 66864567
- Maha Abu Hijleh- Ocean freight Head [email_address] +974
66966388
- Sonia Roy- Air freight Head [email_address] +974 66835355
- Aditya Chandarana OPS,CSSV Supervisor [email_address] +974
66868043
- Mary Grace- CSSV [email_address] +974 66835535
- Preethy Rajesh- CSSV [email_address] +974 66839399
- Yoga Kumar- CSSV [email_address] +974 66863363
- Reza Samath- CSSV [email_address] +974 66868351
- Abdul Razak- Delivery order counter [email_address] +974
66861611
- Anoop Raghavan - Accountant [email_address] +974 66865665
11. DGF, QATAR - HIGHLIGHTS * Source: DGF
-
- 32 ENERGETIC AND SKILLED STAFF
-
- OFFICE AT STRATEGIC LOCATION SUITABLE FOR PORT / AIRPORT
-
- CURRENT WAREHOUSING OF OVER 2000 SQ.M IN INDUSTRIAL AREA
-
- FOCUS & EXPERTISE IN OIL & ENERGY SECTOR
-
- EXCLUSIVE PROJECT MANAGEMENT
-
- SPECIAL IMPLANT SERVICES FOR OIL & ENERGY CUSTOMERS
-
- SKILLED STAFF HANDLING CUSTOMS DOCUMENTATION
-
- 100 % CUSTOMER FOCUS & RETENTION
-
- DEDICATED OCEAN FREIGHT PRODUCT( FCL/ LCL/BB)
12. IMPORT PROCESS TIMELINE Normal Shipment Import Process Time
Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival
DAY 2 & 3 Custom Clearance Port Clearance Delivery DAY 4 DAY 5
SEA IMPORT CUSTOM CLEARANCEREQUIREMENTS1. ORIGINAL BILL OF LADING
DULY ENDORSED 2. ORIGINAL INVOICE & CERTIFICATE OF ORIGIN /
PACKING LIST***** 3. **** NEEDS TO BE ATTESTED BY CHAMBER OF
COMMERCE AT ORIGIN IF NOT PENALTY IS APPLICABLE 4. IMPORT
CUSTOMSREGISTRATION # 5. FREIGHT INVOICE NOTES 1.WEEKEND HOLIDAYS
FRIDAY / SATURDAY 2. ALL DOCUMENTS TO BE GIVEN IN ADVANCE 3. DDP
SHIPMENTS DUTY TO BE PREFUNDED 4. DUTY EXEMPTION SHPTS RFR TO BE
GIVEN 5. FREE DAYS 7-10 DAYS STD EQUIPMENT , 3 DAYS SPECIAL
EQUIPMENT 6.IF DOX NOT LEGALISED LEGALISATION CHARGES TO BE PAID
LEGALISATION TO BE DONE ONLY AT QATAR EMBASSY / COUNSILATE Return
Empty Container 13. IMPORT PROCESS TIMELINE DOCUMENTS COLLECTION
Normal Shipment Import Process Time Line- Air freight DAY 1 CUSTOMS
CLEARANCE & DELIVERY DAY 2 Import customs clearance
requirements: 1. ORIGINAL # 2CONSIGNEE COPY OF AWB 2. ORIGINAL INV
/ P.LIST & C.O.OATTESTED BY CHAMBER OF COMMERCE AT ORIGIN 3.
IMPORT CUSTOMS LICENCE# 5. RFR IF SHIPMENT IS DUTY EXEMPT Important
Remarks 1. WEEKEND OFF FRIDAYS / SATURDAYS2. FREE STORAGE 5 DAYS
FROM ARRIVAL3. STORAGE CHARGESQAR 2.00 / KG / DAY FROM 06 THDAY 4.
DDP SHIPMENTS DUTY TO BE PREFUNDED, IF AMOUNT IS ABOVE QRS.
10,000.00. 5. SHIPMENTS BEING CLEARED ON COPY DOCUMENTS ADDITIONAL
1-2 WORKING DAYS AS PENALTY HAS TO BE PAID .6. ALL GOVT. APPROVALS
SUCH ASEPC / ICT / CIVIL DEFENCE WILL BE SCOPE OF CONSIGNEE. 14.
IMPORT PROCESS TIMELINE Normal Shipment Import Process Time Line
Land Freight DAY 1 DAY 2 DELIVERY
- Import customs clearance requirements:
- ORIGINAL INVOICE /C.O.O ATTESTEDBY CHAMBER OF
- 2. STATISTICAL BAYAN IF DUTY PAID IN GCC COUNTRIES
- 3. IMPORT CUSTOMS LICENCE #
- 4.RFR IF SHIPMENT UNDER DUTY EXEMPTION
Important Remarks 1.PRE-ALERT IS MANDATORY FOR PROMPT
CLEARANCE.2.FRIDAY / SATURDAY IS WEEKEND OFF 3. DDP SHIPMENTS DUTY
TO BE PREFUNDED.. 4. DETENTION WILL BE BILLED BACK TO ORIGIN IF
APPLICABLE CUSTOMSCLEARANCE 15. CUSTOMS CLEARANCE AND DELIVERY
PROCESS - AIRFREIGHT
- CARGO SENT TOQAS (QATAR AVIATION SERVICES) WAREHOUSE &
DOCUMENTS SENT TO QAS D/O COUNTER OFFICE
- CARGO IS SEGREGATED IN QAS WAREHOUSE AND A LOCATION NUMBER
GIVENTO DELIVERY ORDERCOUNTER
- DELIVERY ORDER OBTAINED BY DHL GLOBAL FORWARDING FROM QAS
- SUB D/O ISSUED BY DHL GLOBAL FORWARDING FOR CUSTOMS
CLEARANCE
- CUSTOMS "BAYAN" PREPARED AND DOCUMENTS SUBMITTED FOR
CLEARANCE
- CARGO WILL BE LOCATED BY QAS ANDINSPECTED BY CUSTOMS AGAINST
DOCUMENTS FOR CLEARANCE
16. CUSTOMS CLEARANCE AND DELIVERY PROCESS AIRFREIGHT
Contd..
- CUSTOMS DUTY WILL BE CALCULATED AND THE DUTY AMOUNT HAS TO BE
PAID
- ONCE THE DUTY/LEGALIZATIONIS PAID THE RECIEPT IS USED AS A GATE
PASS FOR THE REMOVAL OF GOODS
- THE COPY DOCS AND RECIEPT IS GIVEN TO QAS PERSONNEL TO BRING
THE GOODS TO THE LOADING BAY
- GOODS LOADED ONTO DHL GLOBAL FORWARDING TRUCK AND SENT FOR
DELIVERY TO CUSTOMER LOCATION
- DELIVERY RECIEPT OBTAINED FROM CUSTOMER LOCATION AND WILL BE
GIVEN TO DHL GLOBAL FORWARDING OFFICE
- STATUS UPDATES WILL BE SENT TO CUSTOMER & CONTROL TOWER ON
ALL KEYEVENTS MENTIONED ABOVE.
17. STANDARD PROCESS FOR TEMPORARY IMPORTATION
- TEMPORARY IMPORT APPLICATION ALONG WITH AN ARABIC LETTER TO THE
CUSTOMS TO BE SUBMITTED BY THE CONSIGNEE (DULY SIGNED AND STAMPED)
TO THE CUSTOMS DEPARTMENT FOR APPROVAL.
- ALL DOCS WOULD BE SUBMITTED BY DGF ON BEHALF OF THE
CUSTOMER
- ONCE CUSTOMS APPROVAL RECEIVED; SHIPMENT SHALL BE PROCESSED FOR
CLEARANCE
- APPROVAL VARIES FROM A PERIOD OF 1 MONTH UPTO 6 MONTHS
- CUSTOMS DUTY WOULD BE PAID AS DEPOSIT; WHICH WOULD BE REFUNDED
ONCE THE TEMPORARY IMPORT SHIPMENTIS EXPORTED OUT OF THE
COUNTRY
- AFTER THE SHIPMENT IS EXPORTED OUT OF THE COUNTRY; REFUND
LETTER IS TO BE SUBMITTED TO THE CUSTOMS DEPARTMENT FOR CUSTOMS
DUTY REFUND WHICH TAKES AT LEAST 6 WEEKS TO PROCESS
- SERIAL NO FOR ITEMS BEING TEMPORARILY IMPORTED HAVE TO BE
CLEARLY VISIBLE ON THE ITEM AND ALSO THE SAME HAS TO BE MENTIONED
IN THE SHIPPERS INVOICE
18. FILE MANAGEMENT AND RETENTION PROCESS
- 1DELIVERY ORDER OBTAINED BY DHL GLOBAL FORWARDING FROM QAS
- 2FILE OPENED FOR EVERY HAWB WHICH TREATED AS A SEPARATE
SHIPMENT
- 3DOCUMENTS PREPARED FOR CUSTOMS CLEARANCE
- 4ONCE CUSTOMS CLEARANCE DONE; SHIPMENT WILL BE DISPATCHED FOR
DELIVERY
- 5POD OBTAINED WITH RELEVANT IMPORT CUSTOMS DOCUMENTS; AFTER
WHICH FILE IS PROCESSED FOR INVOICING
- 6INVOICE ALONG WITH RELEVANT DOCUMENTS SENT TO THE
CUSTOMER
- 7FILE CLOSED AND STORED IN OFFICE FOR A PERIOD OF 1 YEAR
- 8AFTER 1 YEAR, FILE IS TRANSFERRED TO WAREHOUSE FOR STORAGE AND
RETAINED FOR 10YEARS
19. QUALITY, ENVIRONMENT, HEALTH, SAFETY POLICY QHSE DHL
program
- We demonstrate our complete commitment to Quality, Environment,
Health and Safety principles through QUEST
- Q uantifying performance indicators in all relevant
functions
- U phold and comply with all legislation, regulations and
requirements of our management systems
- E xcellence in everything we do, continually improving our
business operations and management systems
- S ustainable development and prevention of pollution
- T raining and development of all our people; ensuring the
physical integrity and the health of our employees and their
workplaces
- Our commitment to QUEST provides the framework for establishing
and reviewing objectives which are set at global, regional and
country levels.We extend these principles also to our
subcontractors and suppliers, and regularly monitor and assess
compliance
20. QEHS POLICY 21. EXPERTISE IN OIL & GAS 22. DHL GLOBAL
FORWARDING CORE SERVICES
- Multimodal Transport: Road, Rail, Ocean & Air
- Domestic Transportation: Trucking / Air
- Customs Brokerage / Duty Drawback
- Warehousing (3PL / 4PL), Export Packing & Crating
- Consolidation, Storage & Marshaling
- Cargo Expediting / PO Management
- Transport Engineering: feasibility studies, route surveys
- Loading / Discharge Supervision
- Heavy Lift Transportation: Lifting, Ro-Ro, Inland, Barge,
Ocean
23. PROJECT MANAGEMENT 24. DGF ,Qatar Added Value to Customers *
Source: DGF
- Improved end to end visibility
- Increased strategic alignment for customer objectives
- Improved service levels through proactive management
- More effective control through exception management
- Improved competitiveness through more effective service
provision
- Lower administration costs (depending on the starting
position)
- Dedicated CSSVand single focal contact
- Increased cost awareness and cost control
- Lower logistics costs due to better management of carriers and
better planning
- Centre of excellence for customer logistics operations
25. Ras Laffan Olefins Project - SP3 Package
- Location:Ras Laffan Industrial City (north of Doha), Qatar
- The Ras Laffan Ethylene cracker to be built in the Ras Laffan
Industrial City (RLC), when completed, will be one of the largest
ethylene crackers in the world.The Ras Laffan Olefins Company
Limited (RLOC) is a joint venture between Qatar Chemical Company II
Ltd. (Q-Chem II) (53.31%), Qatofin (45.69%), and Qatar Petroleum
(1%).
- The project comes within an ambitious programs to utilize and
develop hydrocarbon resources to ensure optimization and
utilization of the countrys resources by setting up oil and gas
related projects and, eventually, diversifying sources of income
and creating development opportunities.
DHL Scope : Handling end to end freight forwarding solutions for
Technip France Qatar the Main contractor of the Ras Laffan Olefin
Project. This includes duty exemption procedures , import customs
clearance and delivery for Air , Ocean and Land Freight shipments
26. Customer Recommendation - Technip 27. QAFCO-5 Project
- The QAFCO-5 expansion project, which will be completed in early
2011, will raise QAFCOs annual production capacity to 3.8 million
MT of ammonia and 4.3 million MT of urea making QAFCO the worlds
largest single-site producer of both ammonia and urea -Thus far,
QAFCO has become the worlds largest single site urea producer after
the inauguration of its 4th expansion (QAFCO-4) in April 2004.
- While the QAFCO-6 project will increase the companys annual
production capacity of urea to 5.6 million MT. consequently the
project will strengthen the companys position as a key player in
the global fertilizer market.
- High quality products, a strategic geographical location,
efficient logistic facilities and reliability in supply are among
the factors that propelled the growth of QAFCO into a main producer
and exporter of ammonia and urea in the world.
DHL Scope : The main contractor is Eni Saipem and DHL Global
Forwarding is the exclusive door to door Airfreight
forwarderappointed by Saipem Italy for this project. This includes
imports , customs clearance and delivery of all airfreight
shipments for this project 28. Customer Reccomendation - Saipem 29.
Victorian Desalination Project - Australia
- Client: Thiess DegrmontJoint Venture
- Location: Wonthaggi , Australia
- Description : The Thiess DegrmontJoint Venture has been
contracted by AquaSure to design and construct the $3.5 billion
Victorian Desalination Project, one of the biggest infrastructure
projects in the state's history.
- Thiess Degrmont will design and construct Australia's largest
desalination plant, associated marine tunnels and structures, an
84km water transfer pipeline and a co-locatedunderground powerline
to supply power to the plant.
- When complete, the plant will be capable of supplying up to 150
billion litres of drinking water each year -about than a third of
Melbourne's annual water needs - with the capability of future
expansion to 200 billion litres.
- Following construction and commissioning of the plant, the
Degrmont-Thiess Services Joint Venture will operate and maintain
the plant for the remainder of the 30-year project term.
- Desalinated water will be delivered by the end of December
2011.
DHL Scope : DHL Global Forwarding is the official logistics
services provider and DGF Qatar is involved in the complete
handling of the Ex works Ocean Freight exports of the GRP Pipes of
various over dimensions from Doha port to Melbourne 30. VICTORIAN
DESALINATION PROJECT - AUSTRALIA 31. Transport Management
- The Transport Management Plan reflects the critical importance
placed by the DHL Global
- Forwarding on Controlling and Managing the safe Transportation
of General and ODC cargo
- between origin point and destination point with in the State of
Qatar and safety of drivers
- This Transport Management Plan is based on the Qatar Petroleum
set standards for
- Driving Safely for road operations and requirements.
- As Road Transportation is recognized as the highest risk to
personnel in the Onshore Oil &
- Gas Industry it is important that the risk of major accidents
are minimized by the following.
- Transport Management procedures including:-
- Driver Selection & Training
- Controlled Driving Conditions
- Vehicle (Prime Mover & Trailer) Roadworthiness &
Maintenance
- All tyres in good condition including spare tyre
- All loads to be well secured and lashed on the trucks
- Route Planning and Selection
32. Project Planning - Route Surveys
- Detailed surveys are undertaken for heavy lift and out-of-gauge
cargo transports
- Assess road conditions, obstructions, bridge/ dock strength and
points of access to site
- Gantry ahead. Use by-pass
- clear from any obstructions.
33. Project Planning & Handling ODC
- DHL Projects Divisionin house engineering Group offers your
project fully engineered technically analyzed solutions for your
heavy equipment transportation and site installation using latest
generation computer aideddesign (CAD) software.
- Industrial Projects engineersdevelop load design andtechnical
drawings, load to trailer configurations and specifications,
execution method statements and working procedures for heavy cargo
movements.
34. DHL GLOBAL FORWARDING QATARWANTS TO BE THE