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Pipeline 101
Caroline – MCVP ICX Malaysia
Gonzo – MCVP BD Australia
The Tool Box
Glue (Team building, sales culture) Hammer (training, coaching and mentoring)Saw (removing underperforming members)Screwdriver (specialized pocket recruitment to fill special gaps, working with TM)Vanish/Wood Wax (rewards and recognition of sells stars).Wrench (create a proper pipeline for future TLP, backwards planning).
Group Problems
Your current sales force is underperforming and you have received some complains from your current partners about company servicing.Your star selling team is currently considering leaving AIESEC after their position is over.You have recruited 10 new sales members but after two months working, they are feeling demotivated and half of them leave the organization.Your current team has two people who are underperforming and they don’t have team spirit. This is affecting your top sellers and new members.Your team is demotivated because they feel that they are not going t be able to achieve the portfolio goals since they are so few.
The Wrenchcreate a proper pipeline for future TLP
Ensure the sustainability of your LC and Sales by developing and retaining your Sales Talent
Backwards Planning
Understand the necessary capacity to deliver your goals
Creating A Pipeline
It is all about the mind set!GCP – YesUnderstanding own Reality – even better!
Sales goal breakdown:
--20 TN takers
--20/0.16=125 company
meetings
--125/0.07 =1785 sales
calls
Backwards Planning
Link sales goal with HR plan:-- If we plan to raise 20 TN takers in 6 weeks, if the
level of intensity you want is 1 member 10 calls a week.
--1 member in 6 weeks=60 sales calls.
--1785 sales calls=30 sales members
Backwards Planning
Backwards Planning
Goal
•How many TNs do you want to raise?
# of Meeting
•How many meetings do you usually have to schedule to raise one TN
# of calls
•How many calls do you usually have to make in order to schedule on meeting
•How many other activities can lead to meetings?
# of Me
mbers
•How many members do you need to achieve your overall goal?
Backwards Planning
Sales planning
Discuss in your groups and come up with a small backwards planning proposal
7mins ! ! !
The ScrewdriverSpecialized pocket recruitment to fill special gaps
iGIP members have specific skills that can help to boost Sales in iGIP e.g. IT and Engineering
Recruitment of members with specific soft skills and competencies
Interview and Group Discussion can filter out talents during the recruitment process
Recruitment
Receive Application
Group Discussion
Personal Interview
Team Selection based on planned structure
Recruitment
ICX
TM
Talent Selection by GIP and TM Meet of individual and organisational need
Recruitment What are we looking for?
GIP ICX Member’s Profile:
ResilientModest and HumbleGoal – OrientedReliable and responsibleCuriousRisk – Taker
Specific Recruitment
Target students with specific skills that can enhance Sales in GIP Sub Products For Example: Engineering and ITMore confidence in SellingBetter Understanding of JDsHigher efficiency in Matching
Glue Organisational Culture
Members join an atmosphere that promotes activities and performance
Ensure Sales Members will stay in the organisation due to it unique culture
Sales Culture
TM
Sales Culture
Sit in your groups and design a short time line to implement sales culture within your entity in the next month
7mins ! ! !
Hammer Training, Coaching and Mentoring
Members should be trained and coached whilst their perform
70, 20, 10 Rule!
Training
Focus on experiential learningSales simulation/Best learning is to observe sales call/meetings
Focus on feedback practice
Only train most needed and relevant topic that they can practice after
Training
Business Academy – AIESEC Malaysia combine Theory and Practise within four weeks
Vanish/Wood Wax Rewards and recognition of Sales
Stars
Reward & Recognition
Really spend resources on this Make the incentives super COOL
Free international XPPaid international sales CEED experienceConference subsidization Public RecognistionIndividual Awards
National recognition and exposure(Sales summit attendance, Newsletter, Social media recognition…)
Simple and Daily recognition(I raise a TN badge, Free Beer, Food first…)
Simple but can really bring benefits(Free national conference attendance…)
Your innovation!
Reward & Recognition
Come up with a Reward and Recognition cycle for half a year, considering the development of new members
Reward & Recognition
Saw
Removing underperforming members
Dismissing Underperforming Members
Can influence the team spiritCan waste resources (training, feedback) because they are not interested in development