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Phil Ice, Ed.D. SLN SOL Summit Syracuse, 2010 Student Retention In Online Programs

Phil Ice's: Student Retention in Online Programs

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SLN SOLsummit 2010 http://slnsolsummit2010.edublogs.orgFebruary 26, 2010Phil Ice, Director of Course Design, Research & Development, American Public University SystemStudent Retention in Online ProgramsAs the growth of online programs continues to rapidly accelerate, concern over retention is increasing. Models for understanding student persistence in the face-to-face environment are well established, however, the many of the variables in these constructs are not present in the online environment or they manifest in significantly different ways. With attrition rates significantly higher than in face-to-face programs, the development of models to explain online retention is considered imperative. This presentation will focus on the relationship between student characteristics and online behaviors, and retention. Participants will be presented with a methodology that can be used in their own programs to help understand factors influencing retention and ways to detect at risk students.

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Page 1: Phil Ice's: Student Retention in Online Programs

Phil Ice, Ed.D.

SLN SOL Summit

Syracuse, 2010

Student Retention

In Online

Programs

Page 2: Phil Ice's: Student Retention in Online Programs

The State of Online Learning

 approximately 4 million students taking online courses with 12.9% growth rate

 outpacing face-to-face by 6 to 1

 US Department of Education metastudy – online is more effective than face-to-face

 dropout rates much higher – some studies show up to 7 times greater

Page 3: Phil Ice's: Student Retention in Online Programs

Retention

 a concern in higher education since the late 1800’s

 GPA, SAT, ACT, ect. traditional predictors of retention

 Tinto, Astin, Braxton and others have demonstrated the role of social integration

 measures of social integration well defined in the face-to-face setting – not in online

Page 4: Phil Ice's: Student Retention in Online Programs

social presence cognitive presence

teaching presence

Page 5: Phil Ice's: Student Retention in Online Programs

Social Presence

 the ability of participants in a community of inquiry to project themselves socially and emotionally -- as ‘real’ people

 the degree to which participants in computer mediated communication feel socially and emotionally connected

Page 6: Phil Ice's: Student Retention in Online Programs

Social Presence - Elements

 affective expression (expressing emotion, self-projection)

 open communication (learning climate, risk free expression)

 group cohesion (group identity, collaboration)

Page 7: Phil Ice's: Student Retention in Online Programs

APUS Study

 American Public University System

 Approximately 60,000 students

 100% online

 monthly course starts

 CoI is the end of course survey

 eight semesters of data collection

 CoI survey items regressed on retention

Page 8: Phil Ice's: Student Retention in Online Programs

Findings

 21 of the 34 items were found to be significant predictors

 21.1% of variance accounted for

 two items accounted for 20.2% of variance accounted for using forward entry:

 Q16: Online or web-based communication is an excellent medium for social interaction – 18%

 Q15: I was able to form distinct impressions of some course participants – 2.2%

Page 9: Phil Ice's: Student Retention in Online Programs

Subsequent Research

 Inclusion of Transfer Credit, Age, Gender, Ethnicity, GPA, Last Course Grade, Military / Civilian Status, Program, Course Duration, Time Since Last Course

 42.7% of variance accounted for

 19% for two previous CoI items

 15.3% for Transfer Credit

 4.6% for Last Course Grade

Page 10: Phil Ice's: Student Retention in Online Programs

Conclusions

 students perceptions of adequacy of the online medium for social interaction may be significant for retention

 technology may be a prime determinant of students perception of adequacy

 Institutional investment in social networking and rich interactive technologies may significantly impact retention

 Transfer Credit may be an indicator that students have acquired skills – more research needed

Page 11: Phil Ice's: Student Retention in Online Programs

Moving Forward

 Transactional data needed to understand what is occurring in the LMS / other learning environments

 Event layer data extraction for LMS

 Semantic mapping using Common Library for materials generated within courses

Page 12: Phil Ice's: Student Retention in Online Programs

The Technology Fix

 Occasional and poor connectivity are problems

 PLE’s to overcome low media richness

 Implementing RIA’s

 AIR / Flex POC