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Nursing Management Quiz -

Quality Assurance Quiz

1. A Total Quality Management (TQM) strategy developed by Motorola

company in 1986:

A. Plan-Do-Check -Act

B. MBO

C. Six Sigma

D. PERT

2. Part of a quality system covering the manufacture and testing of

pharmaceutical dosage forms or drugs and active pharmaceutical

ingredients, diagnostics, foods, pharmaceutical products, and medical

devices:

A. Good manufacturing practice (GMP)

B. Good regulatory practice (GRP)

C. Good Clinical Practice (GCP)

D. Good laboratory practice (GLP)

3. Standard Operating Procedure (SOP) refers to:

A. An optimal balance between possibilities realized and a framework of

norms and values.

B. Doing the right thing right, right away, the first time

C. Detailed, written instructions to achieve uniformity of the performance of

a specific function.

D. A process of meeting the needs and expectations of the customers,both

internal and external.

4. Accreditation refers to one of the following:

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A. Making assessment

B. Meeting predetermined standards

C. Making care cost effective

D. Ensuring Quality

5. Father father of management by objectives (MBO)

A. Peter Drucker

B. Frederick Taylor

C. Henri Fayol

D. Max Weber

6. Who is associated with the concept of Total Quality Management?

A. Rensis Likert

B. Kurt Lewin

C. Max Weber

D. W. Edwards Deming

7. Quality Council of India sponsored accreditation system for hospitals and

health care providers:

A. NABH

B. Joint Commission International

C. BIS

D. NABET

8. Which definition of quality of care represents the entire continuum from

structure to process and to outcome?

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A. Deming's

B. WHO, 1988

C. Donabedian

D. Kurt Lewin

9. "Purposeful, self-regulatory judgment that uses cognitive tools such as

interpretation, analysis, evaluation, inference, and explanation of the

evidential, conceptual, methodological, criteriological, or contextual

considerations on which judgment is based."

This definition refers to:

A. System Thinking

B. Critical Thinking

C. Clinical reasoning

D. Intuitive recognition

10. Plan-Do-Check -Act cycle is related to:

A. Donabedian

B. Deming

C. Henry Gantt

D. B.F. Skinner

ANSWER KEY

1. C 2. A 3. C 4. D 5. A

6. D 7. A 8. C 9. B 10. B