edgehill.ac.uk/ls

Roving student assistants at Edge Hill University

edgehill.ac.uk/ls

The purpose of the pilot scheme was to investigate the potential of a peer assisted learning scheme with student assistants employed by the University providing learning support for their peers.

Student assistant pilot

edgehill.ac.uk/ls

Research has shown that students can benefit from 'peer to peer support’. 

Students themselves have indicated that if they have got a query they would prefer to ask their peers first before they would approach a member of staff. 

'There is strong evidence that Peer Support has a positive influence on students' experience of their time at University, both academically and socially.' http://www.humanities.manchester.ac.uk/tandl/resources/peersupport/

Why Student Assistants?

edgehill.ac.uk/ls

ASK desk team

edgehill.ac.uk/ls

Recruitment and selection

edgehill.ac.uk/ls

Interview!

edgehill.ac.uk/ls

Student assistantsClass of 2013 -14

edgehill.ac.uk/ls

3 - 7 Feb - 73 enquiries

10 - 14 Feb - 84 enquiries

17 - 21 Feb - 71 enquiries

24 - 28 Feb - 71 enquiries *Both roving and Ask desk

Enquiries dealt with by student assistants - Feb 2014

edgehill.ac.uk/ls

Breakdown of a random sample of 100 enquiries (Feb 14)

Findings books 31

Scanning/copying/printing 26

Other 8

ICT 7

Binding 7

Turnitin/Blackboard 6

Noise/behaviour 6

Journals 6

Lost property 2

Referencing 1

What are they being asked you say….

Over the past 3 years reprographics support and finding books have consistently been the top two enquiries

edgehill.ac.uk/ls

Why roving?

edgehill.ac.uk/ls

Roving – first steps

edgehill.ac.uk/ls

Roving the campus

edgehill.ac.uk/ls

Roving equipment

edgehill.ac.uk/ls

Roving interactions

Some interactions can be…

edgehill.ac.uk/ls

Roving review

edgehill.ac.uk/ls

Roving reflections

edgehill.ac.uk/ls

Roving developments

edgehill.ac.uk/ls

‘…an absolute pleasure working with Learning Services.’ – Hannah (MRes Media)

‘I have enjoyed this role a ridiculous amount, all other library staff were incredible and contributed to the welcoming environment.’ – Jasmin [BA (Hons) Criminology & criminal justice]

Student assistants said…

edgehill.ac.uk/ls

‘I would like to add, that your ‘red coats’ your student assistants in red t-shirts are very helpful no matter what I have ever asked them. They are a real asset.’

‘I would like to say a big ‘Thank You’ to [student assistant] who helped me with my referencing for my assignment. I was very stressed as I couldn’t figure out how to recall some of articles that I had used and his help was much appreciated.’

Students said….

edgehill.ac.uk/ls

That’s all folks

Any questions?

Contact me:

michael.stores@edgehill.ac.uk

@mstores