Upload
brandeisacserv
View
393
Download
1
Embed Size (px)
DESCRIPTION
Presented at NACADA Region 1 ConferenceFoxwoods, CTMarch 23, 2012PJ Dickson, Laurie Nelson, Brian Koslowski, Katie McFaddinBrandeis University
Citation preview
The Dustless Training Manual
Using Wikis to Get Everyone on the Same Page
PJ Dickson Brian Koslowski Katie McFaddin
Laurie Nelson
Brandeis University
© druclimb, Flickr Creative Commons
Today we will cover…
- the advantages and disadvantages of utilizing a wiki for paperless training
- what resources/skills are
required to get started
- how to launch, build, and control access to a wiki
© druclimb, Flickr Creative Commons
Who Are We?
• Our Team
• Our Department
• Our Situation
• Fast and significant turnover
• Our Needs
• Training for new advisors
• Reference manual for current advisors
© phillacombe, Flickr Creative Commons
“Will I Get a Training Manual?”
• Institutional memory
• Documentation of policies
• “Omega”: The Server
• Mystery notes, e.g. “Schedule meeting with committee members”
• Frequent changes
© phillacombe, Flickr Creative Commons
What Happens After Training?
• Internal policies
• Depth of Information
• Things outside the norm
• Responsibilities that only one team member has
• Time savers
• Email templates
• Project Management
© phillacombe, Flickr Creative Commons
-Immediately dated
-Not eco-friendly
-Not easy to link to
resources
-Typically one person’s
project
-Hard to find info
-Available online
-Google Campus
-Can control access
-Difficult to organize
-Not able to hyperlink
files without disrupting
text
-Available online
-Free
-Can control access
-Content is searchable
-Designed for group
input
-Dynamic
Paper Google Site Wiki X X
Why Did We Choose a Wiki?
Edit Write Save
Starting our wiki required… - $0 - Minimal computer skills - 1 hour delegation meeting - 5-10 hours of individual work
building and populating the pages
Instructions for each type of committee petition, with links
to helpful documents & forms
Operations calendar, organized by month.
Repeated projects and tasks for the
office are listed by week.
Email templates for oft-used emails to
students and instructors
Detailed instructions for secondary
assignments (peer tutoring)
Wiki is fully search-able. Can search content of
some pdfs.
To edit a page, click “Edit” in the upper
corner. The page will open for editing.
To create a new page, click “New Page”
To link to a file, click “File” 1.
Click “Upload Files”, select file, and choose “Link to File”
2.
Benefits
© Orin, Flickr Creative Commons
Collaborative
Centralized
Environmentally friendly
Easy to update
Holistic
Independent of a server
Communal constructivism
(Virtual) Community of practice
Limitations
Some people prefer paper
Limited formatting
Requires universal involvement
Requires frequent updating
Internet-dependent
Security--we don’t post student data
© karmark, Flickr Creative Commons
Next Steps
Systematize updating
Expand user pool?
Integrate into a training calendar
Consider multimedia
© isdky, Flickr Creative Commons
Public Wiki
nacadaregional.wikispaces.com Username: NACADA1
Password: nacada1
Questions?
© isdky, Flickr Creative Commons