Mortgage Processing 2011

Two-Day Conference: 8 - 9 February 2011Interactive Learning Workshop: 9 February 2011Location: Darling Island Wharf, Sydney

Seventh Annual

FEATuRInG

More Interactive

Panels Than

Ever Before

ReducingCostsBalancingTimeManagementwithCustomerExpectationsImprovingIntegrationwithSTPforProcessingHomeLoansEnsuringProcessIntegrityandIncreasedCompetitioninaRenewedMarket

Mortgage Processing 2011 will provide residential mortgage lenders with insight into how to:•Positiontheirhomeloanpropositionfortoday’smarket

•Harnessopportunitiesforoperationalinnovationtorealisecostefficiencies

•Winandmaintainmarketsharewithacustomer-centricfocus

•Identifygrowthstrategiestoachievegreatermarketshare

THE OnLY summit in Australia delivering strategies for operational and cost efficiencies in mortgage processing

Bill Evans,GlobalHeadofEconomicResearch,WESTPAC

Anne Myers,ChiefOperatingOfficer,ING DIRECT

Eric Fenna,ChiefExecutiveOfficer,LIXI

Mark Austin,HeadofIT&Operations,RAMS HOME LOANS

Steven Ramage,HeadofMortgages,CITIBANK

Ram Kangatharan,ChiefOperatingOfficer,BANK OF QUEENSLAND

Dean Gillespie,HeadofMortgages,BANKWEST

Shane Lee, SeniorEconomist-AustralianEconomicasandInterestRatesResearch, ANZ

John Symond, ExecutiveChairman, AUSSIE

Michael Russell, ChiefExecutiveOfficer, MORTGAGE CHOICE

Lisa Montgomery, ChiefExecutiveOfficer,RESI

Daniela Tagliano,HeadofMortgageCentral, ST GEORGE BANK

Garry Driscoll,ChiefExecutiveOfficer,MORTGAGE EZY

Stuart nielsen, ExecutiveManagerMortgageLendingServices,SUNCORP

From PDF

Keynote Speakers and Industry Experts Include:

Benchmark Operational

Efficiency Strategies & Market Sentiment

with Your Peers.See page 2 for details

Innovative Banking Systems

Exhibitor MediaPartners

Organisedby

EventPartnerX X

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Artwork provided. Please do not recreate.

Date : 31 I 01 I 2007Title : Tata and TCS Marks - StackedDesign Magger : Gargi SharmaProject Co- ordinator : Vishal JhunjhunwalaColour : Pantone 2427 CSoftware Formats : CorelDraw 11, Adobe Illustrator CS2

IMPORTANT : COLOURS USED TO CREATE THIS MECHANICAL ARE FOR VISUAL SUGGESTION ONLY. USE PANTONE COLOUR SWATCHES TO MATCH FOR CORRECT COLOURS. EVEN THOUGH THIS MECHANICAL HAS BEEN CHECKED FOR ACCURACY, PLEASE DOUBLE CHECK PRIOR TO RELEASE TO THE VENDOR. IF INSTRUCTIONS ARE FOUND DEFICIENT, PLEASE CONTACT corporate.o�[email protected]

Tata and TCS Marks - StackedFor use in 2D applications

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LeadPartner FeaturedExhibitors

Mortgage Processing 2011 brings together the leading authorities on the Australian home loan market to discuss:-

•HowtheAustralianmortgagemarketisreactingtochangeandeconomicuncertainty

•Strategiestomaintainmarketpresence,improveturnaroundtimesandincreaseprofitability

•AchievingsmarterprocessingthroughoutthemortgagevaluechainandprogressiontowardsSTP

•Regulatorycomplianceand

•Thefuturedeliveryofhomeloansandsecuringoperationalbestpractice

Dear Executive

Withrenewedgrowthinmortgagelending,competitionisfierceamong2ndtierbanksandnon-banklendersaliketowrestbackmarketsharethatthebig4havegeneratedduringtheglobalfinancialcrisis.Opportunitiesareplentifulforbusinesseswillingtopositionthemselvesinamoreversatileway.TheMortgage Processing Conference for 2011willactasthecatalystforthenextbattleinthishighlycompetitivemarket.

Customersatisfactionandloyaltyhaveemergedastheprimaryfocusofbusinessesforcurrentandfutureproductinnovation.Asaresult,theprocessingofamortgageend-to-endhascomeunderrenewedscrutinyfromallcornersofbusiness.Byfocusingonboththebusinessaspectsofthemortgageindustryandthekeytouchpointsalongthemortgageprocessline,thisconferencewilldeliverawell-roundeddebatethatwillimpactboththedirectionofyourmortgagesasaproduct,andpolishtheprocessingofyourcurrentandfuturemortgages.

Currentlytoomanycompaniesarelaggingbehindincrucialstagesofthemortgageprocess,fromunderutilisingdataattheoriginationstage,tolackingintegrationandautomationatsettlement.Mortgage Processing 2011willofferdelegatesbestpracticeinformationdeliveredinaprofessionalanddiscussionprovokingenvironment.Withmoreopportunitytogetinvolvedintheconferenceasadelegate,itisimperativetoputthehardquestionstothespeakingfraternity.

Withpanelsandpresentationsfeaturingkeyindustryprofessionals,Mortgage Processing 2011isoneeventyoucannotaffordtomiss.Inadditiontothetopicstouchedonabovethisconferencewillfeaturepresentationsondevelopmentsinthemortgageindustry,futuretrends,governmentregulationandreforms,andmultiplekeynotepresentations.

Showcasing interactive Panel Discussions Including:

• Economists Panel • Chief Operating Officers Panel • Head of Mortgages Panel • Lender/Broker Relationship Panel • STP and Customer Experience Panel

Giventhecompetitivenatureofthemarket,yousimplycannotaffordtomissoutonhearingthelatestdevelopmentsinthemortgageprocessingarenafromyourcompetingpeers.Key takeaways include:

• Howtoplanyournextstepinapplying Straight-Through-Processing technologies

• Maximise the customer experiencetoincreasebusinessprofitabilityandcustomersatisfaction

• Solutionstofullyoptimiseandsupportmortgageprocessingoperationsandincrease productivity

• Managechangeandoperabilitybetweenthirdpartiestoimprove the flow and speed of information exchange

• Keep pace, evolveandwelcomeinnovationintheevolvingAustralianmortgageindustry

Find Out How You Can Dramatically Reduce Your Processing Cost Streamline Your Turnaround Process Develop Your Customer Service

Mortgage Processing 2010 has been developed for Chief Officers, Directors, General Managers, Managers and Heads of:

LoanProcessing,MortgageOrigination,Lending,MortgageOperations,IT,CustomerRelationship,MortgageProcessing,ThirdPartyBanking,ContinuousImprovement,Credit,Compliance,FraudandRisk.

BOOK NOW! T +61 2 9229 1000 F +61 2 9223 2622 E [email protected] W www.mortgageprocessing.com.au

For updated program information and to secure your place visit www. mortgageprocessing.com.au

Benchmark Operational Efficiency Strategies and Market Sentiment with Your Peers:

Kindregards,

RowanRundle

“Agoodoverviewofmarket,andinsightintomajorbankstrategyregardingbrokersand3rdpartybusiness”DuncanPatterson,OperationsManager,ResimacLtd

dAy one AgendA: Tuesday, 8th february 201008.30 Registration and Coffee

09.00 Opening of Conference EricFenna,ChiefExecutiveOfficer,LIXI

09.10 Keynote Panel: Economists Discussion Thissessionwillanalysecurrentmarketconditionstoevaluatethe

natureofhomeloanuptake.ExploringglobalmarketconditionsandthenatureofrecentdemandconclusionswillbedrawntopredicttheexpectationsforlendinginAustralia.

Discussingthelessonslearntoverthepast3yearsinrelationtobusinessactivityandstrategy

Howdoesthecurrenteconomicclimatelookandwhataretheimmediateopportunitiesandchallengesthatwillbefaced?

ThemakeupofthehomeloanindustryinAustraliaandwhatthefutureholds

HowdoestheAustralianmarketcomparewithOECDanddevelopingnations?

Recognisingthefactorsthatdirectlyaffecthomeloanuptakeandhowtheyaredeveloping

Consideringtherevivalofmortgagebackedsecurities BillEvans,GlobalHeadofEconomicResearch, WESTPAC ShaneLee,SeniorEconomist-AustralianEconomicsand

InterestRatesResearch,ANZ Facilitator:EricFenna,ChiefExecutiveOfficer, LIXI

09.50 LEAD PARTnER Panel Discussion Facilitator:AmandaBaker,NationalManagerClientInitiatives,

ESPREON

10.30 Spotlight Session: Selling More Mortgages – Supporting the Front Line

Shouldyourfrontlinestaffbecapturingorprocessingloans? Newwaysoforiginatingloans Efficientcapturingandprocessingtechniquestohelpyouclose

thesalequickly MartynBeer,GM–LendingSolutions,SANDSTONE

10.45 Morning Tea and networking

11.15 Panel Discussion: Product Development and Differentiation – What are Lenders doing to Ensure Customer Loyalty and Satisfaction?

Whatimpacthavemortgagedifferentiationcampaignshadonthemarket?

Dothesekindsofproductsimpactonthetransactionalfunctionsinprocessingahomeloan?

Examplesofcasestudieswhereproductdifferentiationhasbeenused

Howhavecustomersbeeninvolvedinbuildingtheseproducts? DeanGillespie,HeadofMortgages,BANKWEST LisaMontgomery,ChiefExecutiveOfficer,RESI GaryDriscoll,ChiefExecutiveOfficer,MORTGAGE EZY

11.50 The Post Settlement Process and How to Manage Customer Satisfaction

Attributingtimeandresourcestothepostsettlementprocess Ensuringgoodcommunicationfromthelenderssidetoensure

satisfactionfromcustomers Puttinginplacesystemstogaugethelevelofcustomer

satisfaction Implementingeffectivestrategieswillreducetheamountof

customersexitingthemortgageearly

12.25 Feautured Exhibitor Presentation: WIPRO

12.40 Lunch and networking


13.40 Roundtable Discussion: The Introduction of Positive Credit Information to Ensure a Comprehensive Reporting System for the Financial Services Industry

Creatingacomprehensivecreditreportingsystem Thebenefitsofhavingacomprehensivesystemincludinga

reductionindefaultratesandimprovingaccessforlessrepresentedmembersofthecommunity

Whataffectwillthishaveonresponsiblelendingpractices? Willthistypeofsystemimprovecompetitionwithinthecreditmarket? FacilitatedbyConferenceChair

14.15 Panel Discussion: Heads of Mortgages – A Brainstorming Session with a focus on the future of Mortgages in Australia

Wherethemarketisheadingandwhatwillbeexpectedfromstakeholdersinthefuturemortgagevaluechain?

Utilisingtechnologysolutionstotransformandenhancethecustomerexperience,reducecostandturnaroundtimes

Howwillmortgagesofthefuturebeoriginatedandsettled? Whatsolutionsareinthepipelinethatwillenablefurther

development? Whereshouldlendersandbrokerslooktodevelopinorderto

keeppaceintheindustry? Addressingtheroleregulationandcompliancewillplayinthe

developmentofthefuturemortgagevaluechain Analysinghoworganisationswilldifferentiatetheirproductsand

looktoextendtheirpositioninthemarketplace StevenRamage,HeadofMortgages,CITIBANK DeanGillespie,HeadofMortgages,BANKWEST StuartNielsen,ExecutiveManagerMortgageLendingServices,

SUNCORP

14.45 Featured Exhibitor Presentation: COMPUTERSHAREPaperless loan origination – competitive advantage through document automation

Loanprocessingadvantage–takecustomersofftheloanmarketattimeofsale

Self-learningdocumentcapture–integratingbusinessintelligencetoachievehighlevelsautomation

Purchasingcapabilityandscaleon-demand–refiningthecentralprocessingcentrebusinesscase

MarkMacLeod,NationalSolutionsManager,COMPUTERSHARE

15.05 Afternoon Tea and networking

15.35 Panel Discussion: Focusing on the Broker-Lender Relationship to Improve Service Levels and Delivery

Withrecentuncertaintyinthemarkettherelationshipbetweenthirdpartiesneedstobestreamlinedandmoreeffectivetostaycompetitiveinthemarket.Keytopicsinclude:

Howhaverevisedcommissionstructures,newcompliance,accreditationandlicensingrequirementsaffectedthebroker-lenderrelationship?

Willminimumvolumerequirementsaffecttherelationship? Howcantheflowofinformationbetweeninternalandexternal

partiesbeimprovedtoreduceinaccuraciesanderrors? Whatperformancemetricsareeffectiveforrelationship

assessmentandservicedelivery? Outlininghowfartheindustryhascomeintermsof

interoperability-wherenext? StevenRamage,HeadofMortgages,CITIBANK GarryDriscoll,ChiefExecutiveOfficer,MORTGAGE EZY StuartNielsen,ExecutiveManagerMortgageLendingServices,SUNCORP

16.10 Roundtable Discussion: Improving the Automation and Integration of the Settlement Process – How has Australia Fallen Behind?

FacilitatedbyConferenceChair

16.50 Closing Remarks from Conference Chair

17.00 After Conference Drinks Party

“Veryvaluableandprovidesgreatinsighttopeers/competitorsandcurrentinitiatives”SteveO’Sullivan,ManagerQualityImprovement,Bendigo&AdelaideBank

“AsafirsttimeattendeeIfoundtheexposuretoawiderangeoftopicsandspeakersvaluableformybusiness”PeterMaier,RelationshipManager,Westpac

dAy TWo AgendA: Wednesday, 9th february 201008.30 Coffee

09.00 Opening Day 2: ChairofConference:TATA CONSULTING SERVICES

09.10 Key note Address: Future Innovation in the Australian Mortgage Industry

AnaddresscoveringthekeyareasoffutureinnovationfortheMortgageIndustry,includingcompetitioninthemarketplace,theroleoftechnology,changingregulations,andothercurrentissues.

JohnSymond,ExecutiveChairman,AUSSIE

09.40 Chief Operating Officer Panel Discussion: Developments in the Australian Mortgage Industry and Recent Government Regulations

Thevisionofthenext12–18monthsfromtheCOO Aretightergovernmentregulationsapositiveforthemortgage

industry? Discussingcompetitionintheindustry Wherearetheinternalchallengescomingfrom? AnneMyers,ChiefOperatingOfficer,ING DIRECT RamKangatharan,ChiefOperatingOfficer,BANK OF QUEENSLAND

10.20 Featured Exhibitor Presentation: KOFAX

10.40 Morning Tea and networking

11.10 Panel Discussion: Competition within the Mortgage Industry and how Businesses will Compete Looking Forward

WillsecuritisationreturntotheAustralianlendingmarket? Howarecompaniesnowcompetingwitheachother? Examiningthetrendsofcompetitionandhowtheycompareto

previouscyclicaldata Productdiversificationasaformofcompetition?Howhasit

beenreceivedbythecustomers? LisaMontgomery,ChiefExecutiveOfficer,RESI MichaelRussell,ChiefExecutiveOfficer,MORTGAGE CHOICE

11.45 Engaging Further the Role of the Mortgage Broker With60%+ofbanksreceivingtheirmortgagesthroughbrokers

howcanyoufurtherdevelopthisrelationship EnsuringqualityofdataattheOriginationStage Fosteringbettercommunication Thepreferredmortgagebrokerpoolandhowthiscanbedeveloped MichaelRussell,ChiefExecutiveOfficer,MORTGAGE CHOICE DanielaTagliano,HeadofMortgageCentral,ST GEORGE

12.20 Case Study: Changing Regulations within the Mortgage Industry and how RAMS Home Loans has Adapted to These Changes

HowRAMShasadaptedtotheNCCPchanges Establishingconformingonlineoriginationtoenhancecurrent

serviceofferings FurtherchangesinthepipelineforRAMS WhattheNCCPchangeshavemeantforRAMS–changingyour

perceptions MarkAustin,HeadofIT&Operations,RAMS HOME LOANS

12.55 Lunch and networking

14.00 Roundtable: Exploring developments in STP and how this is Complementing Customer Experience Initiatives

Withanevolvingdigitalbusinessenvironment,customersexpectareal-timeresponsetoloanapplications.Howcanorganisationsmeettheserequirements?

Harnessingpaperlessprocessing Whatdocustomersexpectandhowcanlendersdeliver? Howcanprocessimprovementbesustainedanddevelopedto

meetrisingcustomerexpectations AnalysinghowSTPimpactsontheconsumer Harnessingtechnologytostimulategrowthandsecurecustomer

retention Howcanlendersbemorecompetitiveinhomelending? FacilitatedbyConferenceChair

14.40 Roundtable Discussion: The Future Role of Brokers in the Australian Mortgage Industry

Howwilltechnologyenablebettercommunication Therelationshipwithlenders–howcanthisevolve? Therolethelendingsectorwillplay Regulationreformsforbrokersandwhatitwillmean Facilitatedby:GaryDriscoll,ChiefExecutiveOfficer,

MORTGAGE EZY

15.20 Afternoon Tea and networking

15.50 Building on your Existing Business Model to Reduce Cost and Achieve Operational Efficiency and Straight Through Processing in Today’s Climate

Buildingonexistingprocessimprovementsisfundamentalinkeepingpaceinsuchacompetitivemarket.Organisationsneedtocontinuallyassessandevaluatewherefurtherbenefitcanbegained.

Diversifyingyourstrategiestotransformyourmortgageprocessingcapabilities

Creatingaresponsiveandagilebusinessmodeltoadapttomarketconditionsanddriveprofitability

Increasedregulation–restrictedlendingandconsumerfees? Maintainingconsistencyinservicedeliverywhilstdrivingdowncost FacilitatedbyConferenceChair

16.20 Close of Conference

16:30 – 19:30 (A light supper will be included)

Interactive learning WorkshopWednesday 9th february 2011

Identifying and Capitalising on Opportunities for Operational Efficiency

Drivingoperationalefficiencyistheneedtocompeteinafierceandeverchangingmortgagemarket.Strategiesandsolutionstoachievestreamlinedoperationsandquickturnaroundtimesarefundamentaltoretainingacompetitivepresence.Thisworkshopwillguideyouthroughtheassessmentofyourexistingpracticesauditingwhereefficiencygainsandoperationalimprovementscanbeobtained.Focusingonprocessimprovementtotheorganisation,identifyingprocessleakages,andidentifytechnologyenablementopportunities.

Davewillprovideyouwiththetoolsandtechniquestodriveoperationalefficiencyinyourorganisation.Giventhattheintegrationofnewtechnologywithlegacysystemscanprovecostlyandtime-consuming.Avoidmakingthewrongdecisionbyjoiningin-depthworkshopwherewewillexploreproventechniquestodecidewhichoptionsuitstheneedsofyourorganisationwithanopenandfranklookatthevariousserviceofferings.Youwillleaveequippedwiththein-depthunderstandingofhowtoproceedwithprocessre-engineeringandmodellingthat’srightforyourorganisation.


Our Event Partnersdo you have an sTP, business process management or workflow solution? 5 Reasons why Mortgage Processing 2011 will give you the best value for your marketing spend:1. Complete exposure to senior decision-makers who are responsible for operational

efficiency in mortgage processing 2. you’ll notice the atmosphere is different from other conferences. We actively maintain

a reduced vendor ratio, which creates a more intimate environment for networking and knowledge sharing

3. your current and potential clients will be attending mortgage Processing 2010, and this is your perfect chance to make yours the brand they remember

4. extensive networking opportunities, allowing for one-to-one interaction with key players in the financial market sphere

5. The perfect opportunity to align yourself with the strategic direction of sTP, process re-engineering and workflow development in the financial sector.

As Mortgage Processing 2011 is not a tradeshow, there will only be a limited number of sponsorship and exhibition opportunities available.The premium exposure will go quickly! Contact Andrew Hodder on 02 9229 1022 or email: [email protected]

Join Finance Professionals From Across the Mortgage Market to Debate

the Latest Developments

Don’t miss out, secure your organisation’s place today at

www.mortgageprocessing.com.au

Meet our Speakers Bill Evans, Global Head of Economics, WESTPAC ECONOMICS

BillEvansisagraduateofSydneyUniversity.HeholdsaBachelorofEconomicsdegreefromSydneywithHonoursandtheUniversityMedal.BillisalsoagraduatefromtheLondonSchoolofEconomics.BillhasworkedasaResearchManagerfortheReserveBankofAustralia,TreasurerattheCommonwealthBankofAustralia,andpriortojoiningWestpacin1991,wasDirectorandHeadofFinancialMarketsatSchrodersAustraliaforeightyears.

Anne Myers, Chief Operating Officer, ING DIRECT

Annehasover25yearsexperienceinfinancialservicesandinformationtechnologyandhaspreviouslyheldseniorrolesatAdvanceBank,StGeorgeBank,MacquarieBankandQBEInsurance.ShehasheldbothbusinessandITrolescoveringareassuchasstrategyandplanning,businesssystems,applicationdevelopment,ITinfrastructureandlargescaleprojectandprogrammemanagement.ShehasheldtheCIOroleatINGDirectsince2005andin2007addedresponsibilityforallbackofficeoperationsincludingallmortgageanddepositprocessingfunctions.

Erik Fenna, Chief Executive Officer, LIXI

LIXIistheindependentorganisationestablishedbythelendingindustrytodevelopcommonstandardsforelectronictransactions.Erik’smainfocusistoensurekeydecisionmakersareinformedofthevalueofstandardsinachievingefficiencyinthelendingprocess,aswellaspro-activelydrivingthedevelopmentofnewstandardsandinitiativesintheindustry.Erikhasmanyyears’experienceinthefinancialindustry,withLIXI,NextGen,andAFG.ErikholdsanMBAfromUWAandaBScinMathematicsfromtheUniversityofAlberta,Canada.HeisalsoamemberoftheNationalInstituteofAccountants.

Lisa Montgomery, Chief Executive Officer, RESI

Withalmost30yearsexperienceinthelendingandfinancesectors,LisaMontgomeryisarespectedcommentatorandconsumeradvocatewithintheAustralianfinancialservicesindustryandCEOofResiMortgageCorporation.LisajoinedResiMortgageCorporationasHeadofConsumerAdvocacyinNovember2004.SincethattimeLisahasdriventheResibrandtotheforefrontofthemortgagesector,includingwinningtheprestigioustitleofMoneymagazine’sNon-BankLenderoftheYear.SheisalsoinstrumentalindrivingthegrowthstrategiesofthebroaderResibusiness,andchampioningtheinterestsandreputationofthenonbanksector.

EspreonPropertyServices(anSAIGlobalCompany)hasbeenprovidingnationalsettlementservicesandinformationbrokeragetothefinanceandconveyancingindustryforover10years.ItisthelargestproviderinAustralia.

Espreon’skeycapabilityistheautomationandstandardisationofmanualservices.Thisisachievedthroughinnovativeoperationalmanagement,leadingedgepurposebuilttechnology,andaprovenabilitytohandlelargevolumesofworkthroughefficientandeffectiveprocesses.Espreonisthefirstchoiceasanoutsourcedpartner.

Innovative Banking Systems

About our Sponsors

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Artwork provided. Please do not recreate.

Date : 31 I 01 I 2007Title : Tata and TCS Marks - StackedDesign Magger : Gargi SharmaProject Co- ordinator : Vishal JhunjhunwalaColour : Pantone 2427 CSoftware Formats : CorelDraw 11, Adobe Illustrator CS2

IMPORTANT : COLOURS USED TO CREATE THIS MECHANICAL ARE FOR VISUAL SUGGESTION ONLY. USE PANTONE COLOUR SWATCHES TO MATCH FOR CORRECT COLOURS. EVEN THOUGH THIS MECHANICAL HAS BEEN CHECKED FOR ACCURACY, PLEASE DOUBLE CHECK PRIOR TO RELEASE TO THE VENDOR. IF INSTRUCTIONS ARE FOUND DEFICIENT, PLEASE CONTACT corporate.o�[email protected]

Tata and TCS Marks - StackedFor use in 2D applications

Tata Consultancy Services Identity Guidelines I Jan 2007

Guide-sheet developed by Design Services, Corporate MarketingCopyright © 2007 Tata Consultancy Services Limited

SandstoneTechnologyprovidesinnovativebankingsystemsforloanoriginationprocessinganddirectbanking.Sandstone’sLendFastLoanOriginationSystemisAustralia’sonlyfullyscalable,J2EE-basedsolutionprovidingend-to-endoriginationofmortgages,personalloansandcreditcards.LendFastenablesrapidbusinessturnaroundwithanintegratedcreditscoringengine,managedworkflow,integrateddocumentgenerationandimaging.SandstoneisafullmemberofLIXIandprovidesonlineinterfacestoexternalserviceprovidersystemsandcorebankingsystems.

Computershare(ASX:CPU)isamarketleaderinautomateddocumentprocessing.Wealsospecialiseinarangeofotherdiversifiedcommunication,financialandgovernanceservicesincludingbankruptcy,fundsandequityadministration.Foundedin1978,Computershareisrenownedforitsexpertiseindatamanagement,highvolumetransactionprocessing,paymentsandstakeholderengagement.Manyoftheworld’sleadingorganisationsusethesecorecompetenciestohelpmaximisethevalueofrelationshipswiththeirinvestors,employees,creditors,membersandcustomers.Computershareisrepresentedinallmajorfinancialmarketsandhasover10,000employeesworldwide.

Formorethan20years,Kofaxhasprovidedaward-winningsolutionsthatautomatedocument-drivenbusinessprocessesbymanagingthetransformationandexchangeofbusiness-criticalinformationarisinginpaper,faxandelectronicformats;providingaverifiableROItocustomersinfinancialservices,manufacturing,retail,government,healthcare,BPOandothermarkets.Kofaxhas1,000authorizedpartners,anditsownsalesandserviceorganizationsinmorethan60countries.JosephRayfield,Director,Software&SolutionsSales-ANZE:[email protected]:+61(0)289160200

WiproTechnologiesisapremierprovideroflendingtechnologyandlenderprocessservices.Ourprovenloanoriginationarchitecturehasevolvedandthrivedfortwenty-fiveyears.WenowbundleSaaSlendingsystemswithouroutsourcingsolutions.Thisreducesthetimeittakeslenderstogetnewproductstothemarketwhiledeliveringsubstantialcostsavingsandimprovedquality.Wedeliverfastaccesstoqualityproducts,processexpertise,andflexibilitythroughascalableplatform.

(TCS)isanITservices,businesssolutionsandoutsourcingorganizationthatdeliversrealresultstoglobalbusinesses,ensuringalevelofcertaintynootherfirmcanmatch.TCS’BusinessProcessServicesincludemanaging&executingbusinessfunctions.TCSisuniqueinitsabilitytodelivercustomervaluebeyondSG&Aprocesses.TCShelpscustomersnotonlyreducetheircostofrevenue(COGS)butalsoidentifynewrevenuestreams.TCSgeneratedconsolidatedrevenuesofoverUS$6.3billionforfiscalyearended31March2010ofwhich11.5%stemmedfrombusinessprocessservices.

Speedscandeliversoutsourcedpaperlessprocessingsolutionsformortgageoriginatorsandbrokersusingimaging,barcode,workflowandroutingplatformscombinedwithrobustbackofficeservicesandworldclassinfrastructure.Powerfuldashboardshelptotrack,monitorandmanageinbounddocumentflows.Speedscanintegratewithelectroniclodgement,origination,valuation,CRMandothercoresystems.Speedscandeliversonthegoalofpaperless,efficientandeco-friendlymortgageprocessingsolutions,thatmeettheincreasedcomplianceobligations,withinasecureenvironment.

IQPC recognises the value of learning in teams. Take advantage of one of these special rates: Register a team of 3 to the conference at the same time from the

same company and receive $500 discount Register a team of 4 to the conference at the same time from the

same company and receive a free pass for a 5th delegate Ask about multi-event discounts. Call + 61 2 9229 1000

for more details Please note: Only one discount applies

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SoCIETIESVEndoRS

Conference Only $2,899 +GST = $3,188.90 $1,899 +GST = $2,088.90 $3,899 +GST = $4,288.90

Conference + 1 Workshop $3,798 +GST = $4,177.80 $2,798 +GST = $3,077.80 $4,798 +GST = $5,277.80

pACKAGES STAndARd pRICECU / bUIldInG

SoCIETIESVEndoRS

Conference Only $3,299 +GST = $3,628.90 $2,299 +GST = $2,528.90 $4,299 +GST = $4,728.90

Conference + 1 Workshop $4,198 +GST = $4,617.80 $3,198 +GST = $3,517.80 $5,198 +GST = $5,717.80

sTanDaRD PRicing - pAY AFTER 30 noVEmbER 2010

Seventh Annual

eaRLy biRD - pAY bEFoRE 30 noVEmbER 2010

book eaRLy & saVe -$400!

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Education

Mortgage Processing 2011